Freedom Mobile

Freedom Mobile Outage Report in Lac-Sainte-Marie, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lac-Sainte-Marie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lac-Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lac-Sainte-Marie, Outaouais, Québec 01/29/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    of course my **** *** bell fibe wifi would stop working at the same time that my **** *** @FreedomMobile data slows down

  • LalliSunny Blacksunshine93 (@LalliSunny) reported

    @freedomsupport why does my account not allow any payments to be processed. i have tried multiple cards and it fails, my bank doesn't even see a transaction for either cards. please help fix it so i can upgrade to a new plan with a new phone

  • TrickRude Slick Rude (@TrickRude) reported

    @FreedomMobile Very close to Roger's pricing. Roger's has way better service but prices suck. Like this now. Meh. No thx.

  • MyCatBaileys JCK (@MyCatBaileys) reported

    @freedomsupport Only models with "U" can't do VoLTE. My phone is SM-G950W I currently use VoLTE and have it enabled on my phone. I have used it while roaming in the past as well. So when you say "not eligible" what means @FreedomMobile won't support it?

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    seriously though @FreedomMobile can you explain to me why my data still won’t renew even after i’ve topped up my account? by the time it does actually renew i’ll need to top it up again because in 3 days the amount in my account has gone down? this is insane

  • RaginAce23 Awais Chughtai (@RaginAce23) reported

    @freedomsupport i'm not able to log into my account to pay my bill, it just keeps kicking back to login page

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport Guess what, you aren't being helpful. You are being unrealistic to a long term customer. My advice to anyone looking for a company is to run, your customer service over the past 9 years has been unacceptable. And it continues...

  • KriselVictor Victor Krisel (@KriselVictor) reported

    @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.