Freedom Mobile Outage Report in Lac-Sainte-Marie, Outaouais, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Lac-Sainte-Marie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lac-Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• The Sewful DIY (@SewfulDiy) reported a minute ago

  @FreedomMobile Terrible service….can’t renew my plan with my credit card….not the first time this has happened….tried with 611….and no I don’t want to go to the mall to do it in person…..COVID!!!!!!!!!!!!

• tito (@hebero1984) reported 3 minutes ago

  @freedomsupport hey @FidoSolutions do you guys have customers waiting 6 months to get issues resolved or to speak to mangers oh do you also train customer service to be rude ad hang up on customer and to speak over them

• Joan Moran (@MoranJoan) reported 4 minutes ago

  @freedomsupport data speed has been below 1.0 Mbps all day. Really frustrating since im in a part of Toronto (Beaches) where the internet is down due to hydro repairs. I called tech support, followed all the trouble shooting... apparently escalation will take 3-5 business days?!

• tito (@hebero1984) reported 6 minutes ago

  @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too

• Jigar Pandya (@connect_jigar) reported 7 minutes ago

  @freedomsupport my phone’s internet isn’t working properly since weeks now. I’ve never faced such issues before. @FreedomMobile

• James Taylor (@Redhead_Canuk) reported 10 minutes ago

  @freedomsupport How is that unfortunate for you? It's unfortunate for me that I've stuck it out this far. When I need to juggle some bills I don't expect to be suspended for a mere $146 and told by CS that it's just policy. No mention of help, just pay up.

• LdS (@LdS_TO) reported 13 minutes ago

  @freedomsupport Every time I’m even a short distance out of Toronto I can’t get cell service. Even when I’m right near a cell tower. I travel a lot outside Toronto and have been having car trouble so I need to change my plan. Can I cancel it?

• tito (@hebero1984) reported 15 minutes ago

  @freedomsupport I rather have your tech team come out with a status of your services because right now online on web pages it shows lots of people having issues

• James Taylor (@Redhead_Canuk) reported 16 minutes ago

  @freedomsupport I sure have. CS was no help now I am going to be switching services. I will pay what I owe and then close my account. I've had enough problems over the years to realize I'm just a number.

• tito (@hebero1984) reported 18 minutes ago

  @freedomsupport love love that it's now 3 hrs still no issues resolved and it's only been 4 days since I requested to speak to a Manger and yes manager not supervisor