Freedom Mobile Outage Report in Lac-Sainte-Marie, Outaouais, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Lac-Sainte-Marie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lac-Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Luke McPherson (@lukemteacher) reported 2 minutes ago

  Hi @freedomsupport - is there a service outage in North York? We have no phone service here.

• Jessica (@LonghugJessica) reported 11 minutes ago

  @freedomsupport This is not a one-time payment, you are on financial support now until you are richer than a retail company

• Justiceformimunamohamed (@justice4Mimuna) reported 12 minutes ago

  @freedomsupport It’s not just internet, it’s my phone service and your customer service support is no help, your representatives at the store are no help instead started an argument with me. I have it all documented and video taped!

• Brad Emes (@brademes) reported 13 minutes ago

  @freedomsupport problems in North York??? Phone signal keeps cutting out!

• Leach (@AndrewL42536268) reported 13 minutes ago

  @TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.

• Susan Smarz (@SueSmarz) reported 14 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

• Jessica (@LonghugJessica) reported 16 minutes ago

  .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free

• jenny (@sleepymargins) reported 20 minutes ago

  @Kimbo74467683 @FreedomMobile Are you in Hamilton? I have no service either. I’m in downtown Hamilton

• Patrick Cartlidge (@r3quiredreading) reported 22 minutes ago

  @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

• Dan Del Villano (@ShambalaDan) reported 22 minutes ago

  Omg, @FreedomMobile, you can't even send me a text so that I can log into my account. Little wonder I'm leaving. That and the crappy coverage. And the dropped call to the ambulance service.