Freedom Mobile

Freedom Mobile Outage Report in Lac-Sainte-Marie, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lac-Sainte-Marie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lac-Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lac-Sainte-Marie, Outaouais, Québec 11/27/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahhlxx Sarahh (@sarahhlxx) reported

    @freedomsupport is there any network problems? My network switched to roaming but I haven't left my house.

  • _XAmount Kahleel B. (@_XAmount) reported

    @FreedomMobile your guys service is garbage

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @FreedomMobile is there an email address to the headquarters of Freedom I can have to talk about the exceptional service of a rep? If so please send it to me.

  • BGeorgik George Georgik (@BGeorgik) reported

    @FreedomMobile Hey Freedom Mobile, your Back Office reversed your decision to change my phone plan a month later without notifying me!!! Either fulfill your promises or take back your phone and cancel all my services, because I feel scammed here.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • joeyterrien JoeyT (@joeyterrien) reported

    @FreedomMobile is there phone issues in London ON my phone won’t receive calls

  • mahihkan63 ka_peyakot_mahihkan (@mahihkan63) reported

    @FreedomMobile Sick & tired of the extremely bad service ! Don't expect me to pay for 15% out of 100% of service when my bill is due at the end of this month ! I will be calling to complain directly !!! 😤😠😡🤬

  • BrendaM70 Brenda Massey (@BrendaM70) reported

    @freedomsupport hi there. Just switched to Freedom on the weekend and so far seems to be smooth transition. One issue just started today. MMS messages are no longer sending successfully.

  • RyanMcGarry Ryan McGarry (@RyanMcGarry) reported

    @freedomsupport Best Buy is selling for $1179 as well, it's not a wholesale price. As a longtime customer who just finished a 2 year term, and may be in the market for a new device, I don't appreciate the misrepresentation.