Freedom Mobile

Freedom Mobile Outage Report in Lac-Sainte-Marie, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lac-Sainte-Marie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lac-Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lac-Sainte-Marie, Outaouais, Québec 12/01/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything in DM. No one do anything. Worst service forever

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile @freedomsupport I would not recommend this network for anyone. I placed an order since Dec 21, 2020. It did not came to me. I wanted to cancel it while they say wait to receive it then cancel. I asked when can I get it? they answer that they do not know where is

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport you have the thread from yesterday wasted 2 hours conversation. please refer to that conversation if you want to solve the issue. Any ways, I'm not optimistic about it

  • JeevanMehmi9 Jeevan (@JeevanMehmi9) reported

    @freedomsupport hello, my new freedom mobile connection is not working. Showing roaming sign. Please help

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Cell service is down again in new tecumseth Ontario. What is the issue with these frequent outages?

  • mariamyupperz 💜#BLM⁷ (@mariamyupperz) reported

    Wow @FreedomMobile . You guys really hang up on people when they're trying to understand why the app usage doesnt match what I'm being told??

  • nanaimostation Alex Argyll (@nanaimostation) reported

    @FreedomMobile I really hope you aren’t trying to force me to change my plan by refusing to accept payments from methods that have worked fine for over a year. Because no. I like my legacy plan. Fix your billing.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I already wasted 6 hours and would not waste more. All information on file in your system. Worst service ever.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You can check your customer service with the information on my file to know

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport As discussed on DM, the order, surprisingly, could not be located on Freedom's system. This was not what we expected and unfortunately, seems no resolution feasible.