Freedom Mobile

Freedom Mobile Outage Report in Lac-Sainte-Marie, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lac-Sainte-Marie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lac-Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lac-Sainte-Marie, Outaouais, Québec 11/28/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alpha17x Denis (@alpha17x) reported

    @FreedomMobile I keep getting set to French based on the location freedom gives websites. I'm in Alberta, not Quebec. How do I permanently fix this so I don't have to change language settings every time I visit a site on mobile data?

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I have replied to the emails stating I have arrangement with Freedom Mobile and that I will be paying them directly. Didn't matter. Email after email. Like holy **** Freedom Mobile. I thought you wanted the money you say I owe for a phone that stopped working

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I get treated like ****. From a company that sold me a dud phone that stopped working 1 month into the contract. When I enquired about having it repaired I got told to go to hell.

  • sarahh_879 Sarah🧁🐱🌈 (@sarahh_879) reported

    @FreedomMobile hello, why do I get no data service at all as soon as I'm further out from St Clair in Toronto?

  • confionyema_ Confidence Onyema (@confionyema_) reported

    @freedomsupport First place I went to get info, tried login in my account but said sever down! Thanks for the update👌🏾

  • XxCarsten72xX H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario

    @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport Samsung says it's not them. Who sends these system updates? I thought Samsung released them to service providers and then service providers customize them for their client devices and send it out?

  • Swiftshott Schwift (@Swiftshott) reported

    Hey @freedomsupport I’m having an issue with my monthly statement. I’ve got a charge for DN services?

  • trueman832 G Trueman 🇨🇦 (@trueman832) reported

    Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.

  • topherzac Christopher Zac (@topherzac) reported

    Hey @FreedomMobile my sister was offered a discount after her service agreement was done. We bought our phones on the same day, same phone, same plan. Where is my deal? Just want to know why I don’t qualify for the same.