Freedom Mobile outages and service status in Lakeshore, Ontario

Problems in the last 24 hours in Lakeshore, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lakeshore, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 2 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  James Robb (@jameser78) reported 3 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  MJ (@MJ01311976) reported 3 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again! No more talks! Folks - do not sign with FreedomMobile especially the prepaid services.

• 
  Eve (@Eve62617669) reported 3 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Jasmine Kaur G (@jgarcha) reported 6 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  🇨🇦 @Monte_Alto (everywhere) 🇬🇧 (@Monte_Alto) reported 10 minutes ago

  @FreedomMobile Hi there, very long term 2 Phone line & Internet customer here. I just wanted to let you know that I'd been leaving phone messages for around a week at the local mall location, regarding my 2 year upgrade. I wanted to know if they had the specific model I wanted

• 
  Stu P (@HoopsterDoofus) reported 12 minutes ago

  I signed up weeks ago for Freedom Home Internet. My activation date was yesterday BUT I'VE NOT RECEIVED MY MODEM OR ROUTER. My other ISP has been cancelled and I have no internet for my home. That's a huge problem. I NEED THE HARDWARE TODAY!!!!!! 🤬 @FreedomMobile

• 
  Neeon (@goanraptor) reported 12 minutes ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

• 
  Sue T (@pieface2010) reported 15 minutes ago

  @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.

• 
  This Is a Collective (@thiscollective) reported 15 minutes ago

  . @FreedomMobile - I have 4 phones / internet and tv with Freedom - been a customer since it was WIND - like 15 years. Your TV app is failing after its latest update. At the very least you could email customers to say 'we are having an issue'.