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Freedom Mobile

Freedom Mobile service status in Laval, Quebec

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Laval, Quebec

The most recent Freedom Mobile outage reports came from the following cities: Montréal, and Pointe-Claire.

CityProblem TypeReport Time
Montréal Phone 5 days ago
Pointe-Claire Phone 21 days ago
Montréal Internet 4 months ago
Montréal Total Blackout 5 months ago
Montréal Phone 6 months ago
Montréal Total Blackout 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Marie1Kate
    Kate (@Marie1Kate) reported

    I swear despite not being over my data limit. It feels like Freedommobile had throttled my data. Third day it has been slow. Nearly messed up on something important because of it.

  • BoringLisaP
    boringlisap (@BoringLisaP) reported

    @freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?

  • FrankGervasi1
    Frank Gervasi (@FrankGervasi1) reported

    @FreedomMobile Awesome! New customers only. So much for customer retention

  • ajitmaski
    Ajit Maski (@ajitmaski) reported

    @FreedomMobile @freedomsupport - There is no update on FSR00349117 even after 20 days. How much do Freedom need to fix one data issue

  • ro4lol
    Ro ➕🔥 (@ro4lol) reported

    @freedomsupport @sth_million Ya the po po will be on it. Bylaw is the real bad mfkas. They're the ones cracking down on the kids playing in the parks or god forbid playing ice hockey 😱😱😱😱

  • Malema0071
    Malema007 (@Malema0071) reported

    @freedomsupport Your app and website have had major issues for years and the issue hasn't been fixed. You need to develop a new software because the one you have is super slow. If you look on the Play Store reviews, they're mostly negative.

  • KatherineWieser
    Katherine Wieser (@KatherineWieser) reported

    Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada

  • rolypolyistaken
    Roly Poly (@rolypolyistaken) reported

    Hi @FreedomMobile why are you wasting my time and energy cancelling a bill for a service I cancelled 2-3 months ago?

  • C9atWorlds
    C9 2022 Champs! (@C9atWorlds) reported

    @FreedomMobile Great deal, horrible reception. You're better off with Koodo if you value signak strength at all

  • Bullseye90
    Nithin Kumar (@Bullseye90) reported

    @freedomsupport Hi freedom mobile, I had a hardware upgrade done online on Nov 20th and had no email confirmation with tracking details, upon calling customer care they say it was already shipped via fedex and it has been delivered to wrong address, please help **URGENT**