Freedom Mobile Outage Report in Laval, Quebec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Laval, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (32%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Laval, Quebec
The most recent Freedom Mobile outage reports came from the following cities: Montréal, and Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Phone | 1 day ago |
|
Pointe-Claire
|
Phone | 17 days ago |
|
Montréal
|
Internet | 4 months ago |
|
Montréal
|
Total Blackout | 5 months ago |
|
Montréal
|
Phone | 5 months ago |
|
Montréal
|
Total Blackout | 8 months ago |
Community Discussion
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jimbob Jones (@ArcticEidolon) reported@freedomsupport Okay, so in other words, you *can't* help with the problem I described. It's not available online. It's out of stock. Christ, I'd forgotten I had to deal with getting a tab phone on my brother's line, just after my own experience. *******. I hoped I'd be spared a little while.
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Jon (@Jon49071940) reported@nathanyyc @freedomsupport Are you using the app? I have had issues with it in the past. I can logon via web browser firefox. Try mobile view first, but if you still have issue try "desktop" view, sometimes the multi factor authentication pop ups don't display correctly.
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theacuguy (@TheAcuGuy) reported@freedomsupport sent you a DM regarding an issue I've had since February 26th where I cannot send or receive mms messages (picture or group text). I applied the fix suggested by the support person without success, and messaged back to say that. Now, no response from you.
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Jimbob Jones (@ArcticEidolon) reported@freedomsupport Like, I spent multiple hours and 2 months chasing down my LG phone, you still tried to ambush me with the $30 fee nobody could be bothered to mention (Walmart's marketing, fyi, makes literally no mention of this. I checked!) And... now I'm caught doing it again? Really?
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TheBurningWolf (@whyte_wolfe) reported@FreedomMobile First of all, if someone pays a suspended phone line without your damn help, dont charge them. Second, ive seen better service back in 2007 inside underground parking lots. Third: when you get paid for A MONTHS SERVICE it is not legal to manipulate the service and you lie in T&C
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BIG M🐐 (@mamadou23254893) reported@FreedomMobile your stores are useless, because you go in there wanting help but they tell you to call customer service as if the individual in front of me doesn’t work for freedom already. You guys have been stealing from me but won’t take action for an investigation.
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Mike Magwood (@maggs49) reported@FreedomMobile With no service in Niagara on the lake
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erica (@mssthang1971) reported@QueenCaoCao @FreedomMobile @TheJUNOAwards Because freedom sucks ***** that’s why. I’m trying to get my account infor so I can port out. Tired of there bullshit.
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Jimbob Jones (@ArcticEidolon) reported@FreedomMobile Is there an email or something I can message? It's not a complaint per-se, but a general service feedback sort of thing I'd really like to try and get in front of the suits, or as far as consumer channels go, anyhow. Your CCTS/Contact us page is kinda borked...
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Bennett (@bennettchin) reported@FreedomMobile Very disappointed in your customer service. Phone line suspended & spoke w/ 2 different CSR & both gave different reasons for suspension. Asked what is actual monthly fee & neither could give a response. Such a simple question. #poorservice #fail