Freedom Mobile

Freedom Mobile Outage Report in Laval, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Laval, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Laval, Québec 02/13/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • miskalo1 DamToy🇨🇦 🇿🇦 🇳🇬 (@miskalo1) reported

    @FreedomMobile I've been a customer since 2015. Every time I want to upgrade to a better phone, there's always a story that I don't meet the requirements. After 6 years as a customer. I don't trust your services.

  • RickRasheed1 Rick Rasheed (@RickRasheed1) reported

    @freedomsupport Top up service is down system error

  • Cca2Seven SeventheSayian (@Cca2Seven) reported

    @CRTCeng may be interested in this too. @FreedomMobile already behaving like Roger's Wireless and taking from their customers without providing actual service or customer loyalty.

  • felipehokings fehokings (@felipehokings) reported

    @FreedomMobile i am trying to contact the customer support but the phone is not working. I am always having problems with freedom, it doesn’t work anywhere and now I in downtown Montreal and my phone is on Nationwide mode and charging my data! Wth??? I’m in Canada!

  • Here58207546 What's going on (@Here58207546) reported

    @joemorin73 @FreedomMobile are existing customers on 5G network? I have my youngest child running on 3G through Public mobile for only $13/month , but the plan is more for text and use of wifi if needed at school.

  • Madison59219288 Madison Sullivan (@Madison59219288) reported

    @freedomsupport Is there a network issue? I can receive calls and texts but have been unable to connect to the internet or make outgoing calls/texts since friday. What gives?

  • squitler666 Squitler666 (@squitler666) reported

    @freedomsupport My network never works properly. I always have issues sending and receiving text messages. I’m getting really sick and tired of it.

  • KimSegs Kim (@KimSegs) reported

    @freedomsupport do all your plans support group messaging? For some reason I’m not getting messages from android users in my group chats

  • MerhebiSaad Saad Merhebi (@MerhebiSaad) reported

    @freedomsupport I did, and because I won I got to switch all my customers over from your network to Bell and Roger's.

  • kaywhxtever ㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤ (@kaywhxtever) reported

    @freedomsupport hey guys can you help me check how much I have left on my contract?