Freedom Mobile Outage Report in Long Sault, Ontario

Problems in the last 24 hours in Long Sault, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Long Sault, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Kelly-Brown (@cathyincanada) reported 3 minutes ago

  @freedomsupport After more than a decade, I'm leaving over the lack of empathy, not removing the full 5 days of $7 charge, and not offering compensation for the extreme distress that not delivering promised service caused me.

• 
  Don Bruce (@DonBruce73) reported 4 minutes ago

  @FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.

• 
  Nicolas RuizTorres (@nicoruiztorres) reported 7 minutes ago

  @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

• 
  David (@David_J_Broad) reported 9 minutes ago

  @freedomsupport little to no help updating my 94 year olds fathers account with freedom. when i asked to speak to a manager i was told i would get a call back in 12 to 24 hours. all im trying to do is fix and pay his bill.

• 
  olrac (@olrac602) reported 12 minutes ago

  @FreedomMobile agent told me he'll find a way to avoid connection fee if I enroll in the phone protection plan and cancel it after a month. Two months later, I have to pay phone protection plan and connection fee for a slow phone!

• 
  Bruce Payan (@zzyzyman) reported 13 minutes ago

  We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.

• 
  Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported 17 minutes ago

  @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

• 
  Pablo (@PabloMorcz) reported 19 minutes ago

  I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

• 
  Catherine Kelly-Brown (@cathyincanada) reported 20 minutes ago

  @freedomsupport I don't understand -- I tell online support to send you the communication log? How can I ensure they know what I mean and how to do that? I can paste the conversation points here but it is lengthy with the back and forth messages. They took a long time to understand my concerns.

• 
  Tameesia (@TameesiaMusic) reported 21 minutes ago

  @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones