Freedom Mobile Outage Report in Long Sault, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Long Sault, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Long Sault and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Yvonne Kushe (@kushemusic) reported 3 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• Javi Medina (@javiermedina15) reported 6 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• Luksimi Sivaneswaralingam (@luksimimusic) reported 8 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• Ivydelray 🙂 (@ivydelray) reported 9 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 11 minutes ago

  Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews

• mystofrealm (@mystofrealm) reported 11 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• Laurentian Elite (@EliteLaurentian) reported 14 minutes ago

  @FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it

• MaxNPV (@TheMaxNPV) reported 15 minutes ago

  @GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.

• Testezlaf (@testezlaf) reported 26 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• Jen Whyte (@cheesebroad) reported 27 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.