Freedom Mobile

Freedom Mobile Outage Report in Long Sault, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Long Sault, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Long Sault and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Long Sault, Ontario 02/14/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelsecom David Michaels (@michaelsecom) reported

    The Freedom Mobile phones page sucks for existing customers @FreedomMobile How am I supposed to see the specs on your tablets?

  • michaelsecom David Michaels (@michaelsecom) reported

    @freedomsupport Been there and done that. It doesn't work when I click on the tablets. I get blocked by the upgrade question and then it says that I am not eligible when I select upgrade.

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport Ahhhh ok.. and during that 24th term, I cannot change my plan, is that right? Like for example is the cost of data goes down (haha!), I would not be able to take advantage of that until my 24 month term is over. Is that correct?

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport with over 5 hrs of back and forth, still my phone issue isn't resolved. Agents said 5 days. Another agent said $600. To cancel this poor service. Customers choose wisely.

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport Hey so here is my issue I have to restart my phone everytime I leave my house to get data even though wi fi is turned off and data us turned on. Csn you explain why in the city if Hamilton I need to do this and why exactly am I paying a bill 4 a crap service,?

  • Sixities Six (@Sixities) reported

    @freedomsupport so who do I have to talk to, to get my old plan back that was grandfathered in and I was told would never change

  • Renegade604 🇨🇦Marena🇨🇦 (@Renegade604) reported

    @supertylerc @FreedomMobile Yup, their service has definitely gone downhill in the lsst couple of years

  • KoKoKoKwe Diane Owen (@KoKoKoKwe) reported

    @FreedomMobile Given the danger posed to children re: the pandemic and idiot prohibitions against masks...your ad is quite distasteful.

  • ashleyokrucky ashley okrucky (@ashleyokrucky) reported

    @freedomsupport my texts aren't sending even though I have full service. Why?

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Your service is extremely poor and frustrating. I have never had proper reception, you keep taking $$ out of my account but you do not resolve the issue. Now you're asking me to pay $600 to find another service provider. I am a disabled person and cannot even call my Dr.