Freedom Mobile

Freedom Mobile Outage Report in Lucan, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lucan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lucan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lucan, Ontario 03/31/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @freedomsupport Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @FreedomMobile Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Freedom network is down in alliston ontario again. Been with freedom/wind mobile past 8 years, service should improve not decline. Its not our devices, it can't be all apple and android phones. When will this stop?!?!

  • _martinmisiak Misiak (@_martinmisiak) reported

    @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments

  • carmichaelpt Carmichael (@carmichaelpt) reported

    @TheGeesus @virginmobilecan @FreedomMobile I love my freedom rate. I hate my freedom service and network.

  • owolve NISARG ADHVARYU (@owolve) reported

    @FreedomMobile you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

  • RajivKochhar Rajeev Kochhar (@RajivKochhar) reported

    @FreedomMobile Terrible service. Not able to receive calls . Have called technical support over 10 times , no solution. Avoid Freedom...save time. Cheap service.

  • realgavinquinn Gavin Quinn 🌹 (@realgavinquinn) reported

    @freedomsupport I went over my 5gb plan but the speed has slowed down to the point of it being unusable. My plan is supposed to be unlimited. I'm fine with slower speeds, but not to the point that apps just don't work at all. Please help/DM me. Thanks

  • MK_Ultra_X MK (@MK_Ultra_X) reported

    @freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway

  • rajantyagi16 Rajan Tyagi (@rajantyagi16) reported

    @FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again