Freedom Mobile

Freedom Mobile Outage Report in Lucan, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lucan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lucan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lucan, Ontario 12/03/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • bali_gill Bali Gill (@bali_gill) reported

    Freedom Mobile can not figure out my phone @FreedomMobile been on calls for 5 times, 3 store visits and they hang up on me when all I'm trying to do is order a new phone.

  • JStoeckl ✨ Twiglymcgee 👾 (@JStoeckl) reported

    @FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?

  • realanthonyorm Tony (@realanthonyorm) reported

    @freedomsupport In the middle of Calgary on SAIT campus i'm roaming because your signal is so weak. Pathetic service from a national carrier

  • krsthne Mᴀʀɪᴀ Cʜʀɪsᴛɪɴᴀ ♕ (@krsthne) reported

    that moment when you wanna ask one of the associate @FreedomMobile Sunridge if they're happy with their job. because he doesn't look please while helping customers. =)) thanks for the bad customer service.

  • wolfmoon1984 Leonardo Rothschild (@wolfmoon1984) reported

    @freedomsupport My bill has doubled. I was told it would be an additional $15 month for the upgrade. I should have known. I could handle the awful coverage when my bill was cheaper, but now it's $140 for a GARBAGE service.

  • PaigeMyka Myka Paige (@PaigeMyka) reported

    @freedomsupport This is what I thought!! You really should have the people that work for you know this too.. They were about to loose a loyal customer telling her that there is no service for her phone here!! She was looking for other cell companies!!! Don't you train your employees??

  • Satya_SRT Satya (@Satya_SRT) reported

    @FreedomMobile I don't understand if your customer executives are capable enough to understand the query from the customer. I have asked for a better plan and your executive ended up changing the plan to a higher amount, what kind of service is this? #FreedomMobile

  • Enefaaerex1 Enefa-a Erekosima🇨🇦 (@Enefaaerex1) reported

    @FreedomMobile All lies! Your outlet at Jane and Finch Mall sold me an iPhone 12 that stopped working after using it for five months. It started having cellular issues. All your outlets need to be investigated on where you get all your phone supplies from before selling to innocent customers.

  • ryd3v ryd3v.eth (@ryd3v) reported

    @freedomsupport your website is broken, devices page doesn’t load it’s just blank. I’ve tried multiple networks and devices, browsers 👀

  • kush1605 Kunal Shah (@kush1605) reported

    @koodo I don’t understand if this is the level of customer service you offer @FreedomMobile is way better being T4. It will be a night mare to think of @TELUS customer service based on koodo’s. Stunned ! #koodowaste👎🏻