Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/08/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @spacecows @FreedomMobile Same here. the only difference is that they have not sent my phone and they do not have any tracking info or even know where is it. They are the worst service ever

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I sent and you cant see it. its your continued system issue

  • decentaries alyssa🌞 (@decentaries) reported

    @FreedomMobile I’ve paid my bill and now need me phone for crisis services. It’s been 24 hours. My number is 2895011794 please fix it.

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport The contact center phone number has an issue, once I get redirected to an agent I get an automated message to call back during open hours , are you open? If so then you have a problem been occuring the last 2 hours across about 8 calls

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport worst service ever. Not recommended

  • Ryder43370942 Ryder (@Ryder43370942) reported

    @freedomsupport my data is not working and it is not letting me hear my voice mails

  • jaiminIndian Jaimin Patel (@jaiminIndian) reported

    @FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @MysticTheFox @FreedomMobile I think this is not about coverage. They decreased the speed per user, so they can allocate the same bandwidth to more users. In short, cost reduction. They are gaining time on something they already know. Blame the customer's phone, the environmental factors bla bla.

  • SomeRandomGuySO Some Random Guy 🏳️‍🌈 cowboy like me stan 🤠 (@SomeRandomGuySO) reported

    @The_Peace_Dude @airtelindia @FreedomMobile helppp i thought only India had that problem 😭😭😭