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Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon
    Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport - your marketing makes absolutely no effort to mention this fee, in spite of falsely touting "absolute zero" upfront and over 2y - if it's a mandatory fee it's part of the damn price - when in the hell did it become acceptable to *charge* someone to offer you their business? 3/4

  • LiZi59145674
    LiZi (@LiZi59145674) reported

    @freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.

  • ArcticEidolon
    Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?

  • spladayum
    Openly Black Leopard Chow For Sale (@spladayum) reported

    @clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.

  • graavysluut
    Croc Daddy (@graavysluut) reported

    @freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.

  • happy2bgay
    Shazam (@happy2bgay) reported

    @freedomsupport Are you guys down? Partner and I can't make calls.

  • syl20carle
    Syl Carle (@syl20carle) reported

    @freedomsupport P.M. Sent to no avail. Absolutely horrible a provider to deal with.

  • ArcticEidolon
    Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!

  • Embuscadomelde1
    Saulo (@Embuscadomelde1) reported

    @freedomsupport if i could pay online, do you really think i would drive 5km? your answer is as disrespectful as the shopkeeper was with me. This justifies my desire to cancel this plan. 4 years paying to be treated this way. Ridiculous

  • Embuscadomelde1
    Saulo (@Embuscadomelde1) reported

    @freedomsupport it has nothing to do with the security procedure. Before telling me they were closing, they asked me what I wanted to do. therefore, they chose the type of service to be provided.