Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (68%)
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Phone (16%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan
(@fyallhoes) reported
@FreedomMobile has the worst customer service. Was told I would pay $59 a month on a phone upgrade in store yet I got a bill for $84.11 and when asked if there’s anything they can do after I got lied to they said no. I been with y’all since 2016 man wtf we breaking up after this
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Manjinder Singh
(@manimanijinder) reported
If you speak nicely and calmly to the customer service on call, they won’t help you. 1st time: Talked calmly - they dropped the call once I presented my problem. 2nd time: Talked calmly - dropped 3rd now waiting for the hold they’ve put me in. @FreedomMobile
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helen
(@helensopinions) reported
@FreedomMobile Is signal@down in GTA? I have zero signal.
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Marie ANTONiETTE
(@Mantoniette13) reported
@freedomsupport It’s funny because I don’t like to kill insects but a few days ago I noticed about a dozen fleas in and near my food garbage and decided to get rid of them. After watching Naussica, I wonder if it’s a message for me to find another way. Insects serve an important purpose.
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Bryan
(@fyallhoes) reported
@FreedomMobile & anytime I call 611 for assistance or genuine questions your customer service representatives can’t help in any light and stumble on their words. I can’t name how many times I’ve asked to speak to a higher up and they’ve literally just brushed me off
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Kaul
(@rtcno1) reported
@FreedomMobile How about network ?
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JJ
(@BurnCity79) reported
@FreedomMobile Don't do it. I had the S21+ & it died after 3 weeks so I exchanged it for the S22 Ultra that had been released 2 days prior. This S22 Ultra has nothing but issues. I know a few others who have this phone & they have just as many issues with it as I do. Samsung has gone to crap.
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Erin Simpson
(@ErinSim34768100) reported
@FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@SeanMontani @FreedomMobile Every customer is subject to the fair use policy (data is unlimited at slower speeds), not just you. There is no such thing as "unlimited high-speed" data on any cellular network in Canada. Fyi: 4G is 3G on your device.
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Calipha Turney
(@WEATHERxCALIPHA) reported
@Exeoon @FreedomMobile They still have yet to provide true 4G nevermind 5G, not to mention much of their service outside of the major metropolitan areas is reduced down to 3G.