Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Stan 🇿🇼🇨🇦🇺🇸 (@tipeiomaserious) reported 4 minutes ago

  @FreedomMobile not happy with the level of service provided by your associates and your vendor Likewise. I need my phone repaired ASAP, mailing it in for repairs without a temp replacement is not an option. 10 year customer with 4 lines... 😞😞😞😞😞

• Jenn Jenn (@indi_jenn_ous) reported 4 minutes ago

  @APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.

• — elden john 🪽 (@mvgitek) reported 8 minutes ago

  @freedomsupport Hi! I don’t have cell service at all today. Can you help?

• Charles T (@CharlesMicah) reported 8 minutes ago

  @freedomsupport @meadoval4lyf I'm on the subway today too and finding the same thing! No Freedom service in any downtown Yonge stations or tunnels that normally have coverage.

• name can not be blank (@leakseekers) reported 8 minutes ago

  @palevell2 I would highly recommend NOT going with @FreedomMobile customer service is good but cell service is lacking.

• Will (Grenhook) (@Grenhook) reported 9 minutes ago

  @freedomsupport is this whats preventing logging into the site or app? I needed to make a payment before services were suspended and I feel this site/app situation just caused me to further be delayed resulting in suspended services. ugh bad month

• Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 10 minutes ago

  @FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?

• Graeme 🟣 (@hexagraeme) reported 10 minutes ago

  Don't let Rogers and the media gaslight you about there being no cell service on the subway. I frequently post from the subway. Canadians just seem to be in this horrific relationship with the Big 3. @FreedomMobile has always had amazing service on the subway.

• Ciel21 (@Ciel2114) reported 13 minutes ago

  @FreedomMobile Will your company retain the TTC wireless network access when Shaw sells Freedom Mobile or does Rogers get the TTC wireless network as part of the Freedom telecom sale?

• manDem (@ikon400) reported 16 minutes ago

  @FreedomMobile why do i have to pay 11.30$ for having my own simcard converted to esim. I’m changing my network for such unreasonable act.