Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sabrina Hewick
(@SabrinaHewick) reported
@FreedomMobile why are some of your agents so rude and hang up!! is this how business is conducted then I will be forced to speak with your head office, it seems no one is around to take calls anymore!!
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Catherine Kelly-Brown
(@cathyincanada) reported
@freedomsupport After more than a decade, I'm leaving over the lack of empathy, not removing the full 5 days of $7 charge, and not offering compensation for the extreme distress that not delivering promised service caused me.
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Don Bruce
(@DonBruce73) reported
@FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.
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tito
(@hebero1984) reported
@freedomsupport once again your networks are down and I can't send any text msgs
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hughjashole
(@pappapopaa) reported
@freedomsupport After 1 hour of senseless conversation because of an issue caused by freedom itself. It has been resolved. Interestingly they said it couldn’t be resolved initially. Really suspicious and I’ve lost trust. 1 hour of my precious life. That u stole from me 😡
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Bruce Payan
(@zzyzyman) reported
We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.
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Alp Tos
(@alp_tos) reported
I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile
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tito
(@hebero1984) reported
@freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out
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JDRGAYDAR
(@jdrgaydar) reported
.@FreedomMobile I set up a fund for you for stressed employees, like customer service can take all your energy, please find it at your banking institution the private one
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rob baxter @b5baxter@social.coop
(@b5baxter) reported
@freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."