Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• VICKY AGARWAL (@VICKYAG38587148) reported a minute ago

  @FreedomMobile Hi. I am currently using the postpaid plan. I would like to change to prepaid. I am currently outside Canada. I tried calling the international freedom customer care number but it's not in service. What am I supposed to do?

• lilprince (@llilprince) reported 3 minutes ago

  @FreedomMobile garbage *** company.

• Jon (@Jon49071940) reported 7 minutes ago

  @freedomsupport Not something you can test obviously, but we are not sure if we could even make an emergency call if needed?. Last outage was 47 continuous hours, hopefully nobody has any issues during this time.

• Andrew Bardyn (@abardyn71) reported 12 minutes ago

  @freedomsupport Why is my service off, when im under my credit limit?

• ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ (@nathanyyc) reported 13 minutes ago

  @freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.

• Shiwangi Singh (@iamshiwangis) reported 13 minutes ago

  @TTChelps @tconnect I use @FreedomMobile but have received any network in the running subways

• Jimbob Jones (@ArcticEidolon) reported 14 minutes ago

  @freedomsupport Just a heads up, I don't know how your support folks see it on their end, but you may want to send a communique regarding whatsapp - if they need to send text containing stuff like _ or *, they should use ``` <content> ``` or it will bold or just alter format.

• Katie (@k_4tie) reported 15 minutes ago

  @FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?

• Bennett (@bennettchin) reported 21 minutes ago

  @FreedomMobile Very disappointed in your customer service. Phone line suspended & spoke w/ 2 different CSR & both gave different reasons for suspension. Asked what is actual monthly fee & neither could give a response. Such a simple question. #poorservice #fail

• Sandra (@sweetangel1936) reported 22 minutes ago

  @freedomsupport I'm tired of dealing with customer service been trying to get an issue resolved since around November or December and I keep getting the runaround and the fact that I cannot speak to someone higher then customer service is absolutely ridiculous and UNACCEPTABLE