Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Mo
(@DDeenie) reported
@FreedomMobile has provided quite possibly the worst customer service I have ever experienced. They have admitted that their insurance carrier @likewize is not providing the service we thought we were paying for but are unable to provide an acceptable solution.
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savouxx ☁️
(@savouxx) reported
@freedomsupport But if it doesn’t load the pages the data isn’t unlimited it’s throttled and limited. It’s very clear, unlimited data - but should be working when my data bucket is used up it shouldn’t slow down in speed
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cassndra
(@_cassndra) reported
@FreedomMobile has the absolute worst customer service!
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savouxx ☁️
(@savouxx) reported
@freedomsupport Unlimited data shouldn’t slow down after the data bucket is used as it originally did when wind was your company. I hate the change. It’s not unlimited when the lte speeds are unusable. Just a thought.
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doobydude
(@doobydude420) reported
@freedomsupport When is Freedom mobile going to release the newest samsung android 13 /12 L Firmware update that even India already has???? Freedom is always so slow all these updates. usually Only get security updates every other month at the end of the 2nd month
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✨kam✨
(@mxaether) reported
@freedomsupport Which I understand might not be a feasible thing, but these rates really feel very on par with regular full-size telecoms (Rogers, Bell), when we're paying our monthlies at a similar price for less service area. So what exactly is the benefit over-all?
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DeLiRiOuS_xX88Xx
(@Kevin38584481) reported
@freedomsupport I think you guys should look into this problem again ffs.....my wife's phone keeps sending the same texts like 5+ times each.
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Tiffany Chee-a-tow
(@MlleCheeatow) reported
Just a heads up that @FreedomMobile changed the way they charge for data roaming and I was hit with a $94 charge for a DAY TRIP to Buffalo. But don’t worry, customer service was able to knock $30 off of that while they kept telling me “next time buy an add on”
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savouxx ☁️
(@savouxx) reported
@FreedomMobile your unlimited data plans slow down once the data bucket is used up. This actually slows down the internet so much that it’s unusable. Can you speed up the data please.
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Abhishek
(@abh1kashyap) reported
@freedomsupport your customer service sucks, you rip off customers, I am been charged for incoming call and Victor from customer care says he can’t do anything about it