Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Daisy (@Daisy77996635) reported 20 seconds ago

  @FreedomMobile Hmmm thats better than what you offered me…a paying customer

• Raf (@RafaelMoureau) reported 3 minutes ago

  @FreedomMobile hey I upgraded my device and you're charging me a $45 connection fee??? I have your customer for over 6 years what a way to abuse your loyal customers. I'm the one switching the sim cards from my old phone to the new one.

• . (@cardamommami) reported 6 minutes ago

  @freedomsupport can someone please contact me asap to 1) update my address (which I've attempted to do 6x in 3 years and it was wrong to begin with) 2) fix my bill (I have paid off my device however my bill hasn't gone down)

• n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported 10 minutes ago

  @FreedomMobile y’all customer service sucks in every location im switching to @rogers

• Calipha Turney (@WEATHERxCALIPHA) reported 10 minutes ago

  @allisterpaquet2 @freedomsupport Imagine pandering to a multi-million dollar corporation? Couldn’t be me; Freedom is cheap for a reason and not because of value, but because of piss poor speeds and horrible reception.

• Ashish Sharma (@ashish_sharma39) reported 12 minutes ago

  @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.

• Ashish Sharma (@ashish_sharma39) reported 12 minutes ago

  @freedomsupport also , the auto pay setup isn't allowing adding Credit card to avail the 5 dollar discount on monthly bill probably coz you don't want to give that to us in covers of the technical issue which is not fixed in months as i read from the thread online,kindly fix asap

• The Rev. Jason Mitchell (@therealb0wser) reported 13 minutes ago

  @FreedomMobile "The terms of service has been amended" What are the amendments made to the terms of service?

• 0507_2230 (@casssssl) reported 18 minutes ago

  @freedomsupport Nah all good, I managed to get it to $1800.. I did talk to multiple customer support agents and they can’t do anything regarding this.

• Margaret Westaway, MEd (@MargaretOW) reported 20 minutes ago

  @freedomsupport any known issues in Surrey BC? I have no service at all. Not even National. Highly unusual to not have any signal at all