Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (56%)
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Phone (34%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Jersey
(@WINKYDOODLE) reported
@FreedomMobile To get a new phone shipped to my work I had to cancel my upgrade and change my billing address? In 2022? Dumb. It's been 4yrs but maybe @Rogers is a little more customer-savvy. #disappointed
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Lisa
(@YoungStreete) reported
@freedomsupport Feedback? Not one single CS interaction we’ve had with Freedom has been enjoyable. Always issues and get the runaround. It would be a waste of my time and yours to provide feedback. Crediting back the unexpected charges was the thing to do and you failed miserably.
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Snitchell
(@Thursty25) reported
@FreedomMobile I tried to like this post but had to wait for wifi cause your data is too slow
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leche 🇵🇭
(@omgleche) reported
@freedomsupport hi! I am experiencing issues with my US one time pass. I fly home soon so I’m feeling desperate to resolve this😭
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Alireza Zohoor Parvaz
(@zohoorparvaz) reported
@freedomsupport It is cancelled now The issue was a glitch that you had not received my original request and I got charged for an account that I did not want and have not used not even for a text. But it was never cancelled then and there was no understanding from @FreedomMobile on that matter
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Laural Adams
(@Lauraldawn) reported
@freedomsupport You have already told me you can’t help me. Unclear what you are recommending
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ABTeacher4PublicEducation. (She/her)
(@public_ab) reported
@FreedomMobile absolutely atrocious service. Trying to get home internet and your customer service royally messed up. I’ve spent the last week trying to get it resolved. Countless hours on chat and in store. After 2 hrs at the retail store today, I was told my addy /1
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ABTeacher4PublicEducation. (She/her)
(@public_ab) reported
@freedomsupport I’ve DMd you, but have little hope things will change. What needs to change is clearly your systems and training of employees. It’s been a huge mess that has cost me so much time and no resolution. Moving is stressful enough, then not have internet I was promised by your staff.
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Fourteen-kay
(@kenmonye) reported
@FreedomMobile honestly love your plans but I can not hold a 1 minute call in my house without seeing call failed like when is Rogers taking over.The network is horrible what’s going on
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Matt Fraser
(@MattOnDemand) reported
@AnthonyLacavera @FreedomMobile Please let this happen. As a @FreedomMobile customer since the #WindMobile days, this company needs someone who is willing to invest in its future.