Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• rupertgrintfunny (@itsmemariolawl) reported 5 minutes ago

  @freedomsupport @OfficeGuru247 The only issue with freedom is safety. I work in an industrial zone. If a huge machine falls on me and I have to send my last text before I die, freedom cannot be trusted to deliver. Very unsafe.

• Patrick Gibson (@pgib) reported 6 minutes ago

  @FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.

• Denis Wong (@advicepyro) reported 7 minutes ago

  @freedomsupport recently signed up a phone for the yearly 50 GB plan. Question about texts: within Freedom’s network, can we text any number globally, including Canada? And on partner networks, it’s always 5 cents a message to text anyone globally and in Canada?

• Toronto Timelapses (@Torontofuntime) reported 10 minutes ago

  @FreedomMobile just was on hold to speak with a specialist and they dropped my call and no one returned my call? I am a customer and you expect me to callback to wait in queue again. Horrible

• Carrie Reddick (@CarrieReddick) reported 13 minutes ago

  @freedomsupport No service in Cobourg ON. Haven't had any since yesterday

• Tammy J (@PTammydactyl) reported 13 minutes ago

  @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased

• Yash thawani (@yash_lfc) reported 14 minutes ago

  @freedomsupport how come there is no option for email in contact us? I am out of the country for a while now and would like to discontinue my services for the time being, help me, just realised my credit card has expired too.

• Bester3330 (@bester3330) reported 19 minutes ago

  @freedomsupport is freedom not working in the fort Erie area.

• naman 🐸 (@dexter_nmn) reported 19 minutes ago

  What **** service @FreedomMobile , called in customer service and waited for 1 hour 12 min…and as soon as got connected agent disconnected the call!! What the hell ????

• Pseudandry 🐀 (@pseudandry12) reported 21 minutes ago

  God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier