Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Laura Nerenberg 🎻 (@junezaria) reported 3 minutes ago

  @freedomsupport COURTESY?!?!? You tried to steal from me. It’s not a courtesy, it’s my money you agreed not to steal! You’ve lost me as a customer. 2/2

• Justin Cathcart 🎄 (@JustinC99) reported 3 minutes ago

  @jimbugg @TELUSsupport @FreedomMobile It’s a terrible issue for sure Jim

• Kyle - fully vaccinated (@CreatePerhaps) reported 7 minutes ago

  .@freedomsupport Hi! A friend has been receiving duplicate texts from me for months. Usually, it's not so bad and its once or twice, but today it's really bad. He sent screenshots so I know he isn't kidding around. I'm with freedom, he isn't. Can you help?

• Mary M (she/her) (@princessmary79) reported 9 minutes ago

  .@FreedomMobile just did a 5 day road trip (BC/AB) and had virtually no internet. Couldn’t use gps or anything. What will you do to fix this please? My partner and I pay $150/month, and I’m about ready to break up with you, bro.

• Brandon (@ForbiddenSun215) reported 9 minutes ago

  @FreedomMobile 's Customer service has been terrible. They just keep making everything hard on me and doing nothing to make any of the inconveniences they place on me right. Might be time to find a new carrier.

• ketul kansara (@KansaraKetul) reported 10 minutes ago

  When I have 10GB data added in my plan one year ago I confirmed if they charged me extra for that but customer service said @FreedomMobile randomly select customers and give them bonus data as complimentary. it’s not stick with plan so not charge and now they removed bonus data.

• CircularLogic (@CircularLogic89) reported 11 minutes ago

  @freedomsupport The other providers with 'unlimited' plans don't charge overage either. Access to full data allotment at full data speeds Nationwide is vastly different from 1-4 Gb full data speeds off-Freedom network

• InCYnity (@InCYnityy) reported 15 minutes ago

  @FreedomMobile Too bad I can’t leave the city without paying like I’m leaving the country :’) you really feel the cheap in the worst ways :’)

• Awful McBad (@AwfulMcbad) reported 19 minutes ago

  Just swapped from @FreedomMobile to @Rogers Wireless. It's weird having service at home and being able to use the data that I pay for instead of being told "Page failed to load". Getting text messages in under 6 hours is also nice.

• CL (@pspcfl) reported 22 minutes ago

  @FreedomMobile No signal for 2 days (ottawa). Please help. Have tried plane mode and off 3 min and turn on …