Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 04/01/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _ashley_j ashley (@_ashley_j) reported

    another day wasted with @freedomsupport despite endless promises of a resolution. A complaint will be filed with @CCTS_CPRST to avoid this happening with other. Stay away from @FreedomMobile unless you want to waste your time and lose your sanity. Incompetence at its finest

  • ruthirwinlee Ruth Lee (@ruthirwinlee) reported from Ottawa, Ontario

    @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

  • _xavierpierre Xavier Pierre (@_xavierpierre) reported

    @freedomsupport your website log in doesn't work it hasn't worked for 2 days.... i cant check my bill or pay my bill

  • ChountalosG George Chountalos (@ChountalosG) reported

    @FreedomMobile gave me a horrible experience. Spent 10 hours on my phone with 5 different agents just to port out my number. In the end they couldn't do it for the most ridiculous reason I every heard. I am beyond dissapointed. No freedom here. #badservice

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport No need - I've opted to cancel both of my lines with Freedom. I found a carrier who knows what ******** they're doing.

  • PISFORPHANTOM PHANTOM (@PISFORPHANTOM) reported

    @freedomsupport I have a major problem with service right now …

  • muhasinpilot Muhasin Musthafa (@muhasinpilot) reported

    @FreedomMobile Hey freedom my account got canceled and I’ve visited the store and contacted the customer support multiple times. I’ve been trying to get my number Reactivated and I spent my whole weekend on this but nobody couldn’t help. What should I do?

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • MediaMilly Cathy Quinton (@MediaMilly) reported

    @freedomsupport I'm a current customer. I'd like to get my son on a better cell phone plan. He's currently being gouged by another provider. Does anyone offer unlimited data?

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮