Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/16/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Adiking123 Adarsh dil (@Adiking123) reported

    Thank you for this awesome service on day 1 , really happy about that . 2 time getting disconnected and no one calling back and the supervisor asking to return the device. Either train them or loose the customers. @FreedomMobile DBC00180504060.

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport your mobile service is totally down in Edmonton right now

  • viarenzophone Viarenzophone 🙏✝️✌ (@viarenzophone) reported

    @nationalpost Thank goodness! @Rogers is pure garbage. Let @FreedomMobile be left as it is.

  • Adiking123 Adarsh dil (@Adiking123) reported

    Switched to Freedom. Support rep told she can waive of the activation fee later call disconnected. Next advisors told it cant be waived of . worst part is when talked to supervisor Jeff his first sentence was if you don’t like the connection fee return the phone. @FreedomMobile

  • ghostridercdn Max D 🇨🇦🇮🇹🇧🇸 🇧🇶 (@ghostridercdn) reported

    @FreedomMobile can you tel me why you charge me US roaming when I’m on the Canadian side of Niagara Falls? They we call your customer service and they are rude about it? What great service..not

  • itsssseva 𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported from Richmond, British Columbia

    Two things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡

  • s_decembersnows S. S. (@s_decembersnows) reported

    @freedomsupport Sorry there was a miscommunication. I appreciate your help and knowing my line is not cancelled!

  • Adiking123 Adarsh dil (@Adiking123) reported

    @freedomsupport @freedomsupport won’t be contacting you guys again to get insulted. If someone is asking for any waiver that doesn’t mean you guys can treat them like we don’t have any self respect. If I wanted to return the device I wouldn’t have purchased it at the first place.

  • freeworldjoinme Samrat Pratap Singh (@freeworldjoinme) reported

    @freedomsupport Standard US Roaming Rate - 100+$ for one time usage of may be not even an hour,Don’t you find this funny?That too I don’t even remember using it as I already asked the agents multiple times to shut down all services on my number that may cost me extra as this is a recurring issue

  • itsssseva 𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported

    @TheTruMessiah @FreedomMobile I knowww! I was with bell before, Then I changed to freedom over some boxing day deals and that was like the worst decision. First, they lost my number through transfer and now the customer service's the worst.