Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 01/22/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.

  • MichelleCaissi1 Michelle Drew #HoldOn JUSTICE BLM (@MichelleCaissi1) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Never say never #JFCJustinBieber

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

  • mattybigslop matty🥕 (@mattybigslop) reported

    Hello @FreedomMobile I’d like to file a complaint

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    @freedomsupport you need to switch your name to Freedumb Mobile cause I am watching my husband try to get his new phone working. ABSOLUTE NIGHTMARE!! Will NEVER upgrade on Freedumb Mobile, you can NOT activate your new sim card

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • apostrophewreck The Apostrophe Wrecks (@apostrophewreck) reported

    @freedomsupport And yet still no help at all. Ok...my move.

  • iam_prophett Prophett (@iam_prophett) reported

    @FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile

  • britishsnoman Leigh (@britishsnoman) reported

    @k24rebel @freedomsupport Just calm down they will eventually fix it.