Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (47%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Shma Singh (@ShmaSingh) reported 3 minutes ago

  @freedomsupport Scored terrible, you made me lose an amazing deal with koodo with a fake offer for retention which you walked by later.

• Matt Fraser (@MattOnDemand) reported 3 minutes ago

  @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

• Wasaf Bari (@BariWasaf) reported 4 minutes ago

  @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

• Shma Singh (@ShmaSingh) reported 6 minutes ago

  @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

• Shma Singh (@ShmaSingh) reported 7 minutes ago

  @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?

• Marilyn Nicholls (@Marilyn0926) reported 11 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

• Anime connoisseur (@_ebuka96) reported 12 minutes ago

  @hoodshordy @FreedomMobile but are they good like service wise and everything?

• Fatme El-Achkar (@ToumzzZ) reported 13 minutes ago

  @freedomsupport you actually are aware cause your employees keep mentioning that online payments made by Mastercard or visa debit arent working. i either need to go into a store or pay online and a ref # wont help.

• Veena Peravali (@veenaperavali) reported 14 minutes ago

  @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

• Ramsay Almighty (@ramsayalmighty) reported 15 minutes ago

  @FreedomMobile terrible customer service. I called to discuss my extremely high charge on data, and your customer support begins to gaslight me into canceling my service? do better.