Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 11/25/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (38%)

    Phone (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinMoreGavin Gavin Morgan (@GavinMoreGavin) reported

    Well, @FreedomMobile and @VirginPlus have both let me down; I've got their SIM cards in my hands, but they just won't let me give them my money--their onboarding flows are too buggy! So, who am turning to, next?

  • jewaosinho Joãosinho (@jewaosinho) reported

    @FreedomMobile Lmao you guys hold numbers hostage during the porting process. Your network is abysmal and unreliable. 20 GBs for 50 is way too much for the quality of your network.

  • EastEndFinest1 JuNioR aka JXL (@EastEndFinest1) reported

    @FreedomMobile So THAT'S how you treat customers that have been with you since WIND days. Having supervisors HANG UP the phone when dealing with an issue. I WILL be taking my services elsewhere. You just lost a customer!!!!

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • thewheel5950 Canada-Man (@thewheel5950) reported

    @FreedomMobile Hey your cellphone signal is weak. I can barely use Data in a warehouse where I work. There is a dead zone at the intersection of bayview and York mills. #freedommobile #toronto

  • QuinnFatherof4 Quinn (@QuinnFatherof4) reported

    .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. Freedom promise to be but they're all the same in the end. Time to bring in competition from the USA.

  • boxwalaotp12 Amatullah (@boxwalaotp12) reported

    @FreedomMobile has been charging me for my number which I blocked since Feb 2022 after losing my mob. I remember telling the salesrep to block the number Despite calling freedom n tellin them about this issue, they are not refunding or reversing the amount!

  • _hetna hetna (@_hetna) reported

    @FreedomMobile Worst company I've ever had to deal with. Don't buy their ****.

  • jackiegrohs Jackie Grohs (@jackiegrohs) reported

    @FreedomMobile What is happening to freedom service ? I had the best service in Grater Vancouver for two years, now getting dropped calls and spotty service :(

  • luttrell20 Terry Luttrell (@luttrell20) reported

    @freedomsupport How about no service in BMO field in Toronto no service there either. And that's a open field