Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 11/30/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilPatelcanada Neil Patel (@NeilPatelcanada) reported

    @FreedomMobile I am not happy with Freedom billing, after one year when I chat with agent asking about buyout, agent charged me $ 20 more monthly still facing network problems in Kitchener

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @HODLSFMV2 @FreedomMobile They aren't if you have a compatible device. Wi-Fi calling solves the need for a signal booster (as long as you have internet service at home, where signal cannot get inside), voLTE solves the need for your device to fall back to 3G for voice calls. Both don't cost a thing.

  • Massoud58677991 Sam (@Massoud58677991) reported

    @FreedomMobile Whoa you won’t have signal when u need it .

  • DDeenie Dee Mo (@DDeenie) reported

    @freedomsupport @freedomsupport I assure you I have spoken to Likewize on many occasions; they offer no reasonable solutions,unless I want to travel by ferry to Vancouver Island. Their service reflects on you. @FreedomMobile has left me in the cold to deal with their insurance provider. BBB next

  • BENDELLX1 BENDELLX (@BENDELLX1) reported

    @FreedomMobile what's going on with the network. It's been over 24hrs no data

  • shantellefoster lightskin baddie 😌 (@shantellefoster) reported

    @FreedomMobile has to possibly be the worst phone company in canada. I switched to rogers a month ago and you guys are still charging me. Customer service hung up on me after i asked her to transfer me to someone else ….

  • bentsmore bent (@bentsmore) reported

    @FreedomMobile Honestly I don't think I'd come back to freedom even if they made it $20 for unlimited the service is so poor

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport hi I'm from Ontario canada and my freedom mobile data is very slow its always going to 3G or 4G and the speed is terrible and I am on a samsung Z fold 3 5G.

  • snowstone 雪石上人 (@snowstone) reported

    @freedomsupport I haven't seen a 3g logo on my phone for years. Now I see it on my phone using freedom service.

  • TheraBarclay Thera Barclay (@TheraBarclay) reported

    Hey @freedomsupport, my data services have been suspended due to an "outsanding balance", but I've already paid off my balance (in fact, I have a $45 credit). I can't make or receive calls or text messages. Any help in sorting this out would be much appreciated!