Freedom Mobile

Freedom Mobile Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 02/03/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RasKanji ➐ kantaro (@RasKanji) reported

    @FreedomMobile Please for the love of God. When I call CS and have to listen to the automated system. It does not need to tell me 3 times what my balance is, what day it expires, what hour, minute, and second it expires. I came ]~[ this close to cancelling my service over that #petty

  • wandaeby WunderWandy🤓 (@wandaeby) reported

    Hey @FreedomMobile where are deals for existing customers wanting to change their plan. Do I need to stop being a customer to become a new customer to get a deal (I have my own phone)?

  • rushtonrj Ryan Rushton (@rushtonrj) reported

    Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!

  • _Tj_h Tj H (@_Tj_h) reported

    @TTChelps @TReaper999 @FreedomMobile +1 to this. I'm on freedom and i still get no service between stations

  • ciggmar 🕊🎀 (@ciggmar) reported

    @freedomsupport hi! Is there some sort of network problem? I cannot send or receive texts and cannot make any calls. Really frustrating when my employer needs to reach me by phone and can’t get a hold of me.

  • MadLadMarcin #TrudeauMustGo - Constitutional Supremacist. 🇨🇦 (@MadLadMarcin) reported

    @Crypto__0x @unusual_whales I used Wind because they were an outlier, cheap and offered the most data at the time. Then Shaw bought them, @FreedomMobile was the moniker they adopted. OK at first, but couple years later they performed typical shady telecom practices & pimped blatant lies from tech support…

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    @FreedomMobile 3 times your philipins call centre people disconnect the phone as they do not know there job what the awful service .totally mess

  • mysticcshadow 🟣🖍♋🦀❤💙Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🐘🦀 (@mysticcshadow) reported

    Yo #FreedomMobile where is my phone service at?

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

  • CanadianRacc00n CanadianRaccøøn (@CanadianRacc00n) reported

    @FreedomMobile I am having issues with the app but I want to be able to get a new phone plan that gives me more data per month. Mainly because I fly through my data in less than 2 weeks.