Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 12/31/2025 16:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tamilan_mahen Tamil (@tamilan_mahen) reported

    @freedomsupport Your service sucks.... You dont even sending welcome email to new customers..... and when i tried to login first time it is asking for PIN send to my registered emailll..... How come i know which email i registered to you ?

  • vipstaneja1996 Vipul Taneja (@vipstaneja1996) reported

    @freedomsupport No worries, let the people know, why are you the worst network of Canada.

  • ChJWo ChrisW (@ChJWo) reported

    @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

  • anjilesgin Anjileek (@anjilesgin) reported

    @FreedomMobile Yes. Better customer service 🙄

  • DB_flygirl DB (@DB_flygirl) reported

    Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…

  • ChJWo ChrisW (@ChJWo) reported

    @freedomsupport And why wouldn't I qualify for the BYOP discount? I never buy a phone through the carrier. Why reward new customers and not give that same reward to existing customers?

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • scampi01_gmail benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

  • Dafkagirl 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported

    @freedomsupport My network is down. Is there something wrong?

  • tdimakas Thanasi Dimakas (@tdimakas) reported

    @AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.