Freedom Mobile Outage Report in Napanee, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Adeel (@Adeel56418267) reported 2 minutes ago

  @FreedomMobile makes fun of customers, I have it in a chat of mine. Super piss poor company

• David (@My_Solo_Life) reported 2 minutes ago

  @FreedomMobile I have an issue with the staff at one of your mall kiosks in Burnaby BC I would like to talk about this with someone at head office.

• Tossable Digits (@TossableDigits) reported 5 minutes ago

  @freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only

• Matthew Lim (@RagingRoadkill) reported 9 minutes ago

  @freedomsupport Hey there, is there an issue with your LTE service in BC? My Pixel 4XL has stopped getting an LTE connection

• sub_commandante (@SCommandante) reported 11 minutes ago

  @freedomsupport Maybe you should just focus on being a social media company, if you cant offer phone service.

• sub_commandante (@SCommandante) reported 11 minutes ago

  @FreedomMobile Another day still **** service from freedom...fredom from annoying phone calls and texts....

• Marisa (@Marisa98974297) reported 12 minutes ago

  @FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.

• Tossable Digits (@TossableDigits) reported 17 minutes ago

  Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

• Michael B (@mbsask) reported 22 minutes ago

  @freedomsupport Tried to make a payment online just now...& was rejected for a server issue. Is this common? Never happened to me before....

• Lav Gupta (@lavgupta) reported 24 minutes ago

  @canadapostcorp @canadaposthelps freedom mobile customer service is claiming that you are currently taking 12 weeks to deliver mails. They send me a refund cheque on 21st Dec and it is yet to be delivered. Can you guys please clarify this? @FreedomMobile