Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 01/20/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • luv_sharmz Sharmin (@luv_sharmz) reported

    @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!

  • Prashil15255657 Prashil (@Prashil15255657) reported

    @freedomsupport i am not able to pay my bills from last 2 months. I am tired of your service now. I tried calling the agents the chat service etc but there is no proper answer. I am not free everytime to visit your stores and pay the bills. Kindly look into this matter.

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport I couldnt dm you bc your network coverage sucks!!!!!!

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport I am not talking about data, we all had issues staying connected to the nationwide partners for phone and text service. Your nationwide coverage is virtually non existent in Saskatchewan, even in Saskatoon. One cannot make or receive phone calls or texts consistently.🤨

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • Tweak20098312 Tweak (@Tweak20098312) reported

    @FreedomMobile Don’t know it’ll be buffering for 30 minutes on your “network”. 3G only in half the CAPITAL OF THE COUNTRY is a joke. Tech confirms your network is like Swiss cheese. Guess I’ll spend money elsewhere. It’s 2021, 4G shouldn’t be a challenge, and not sending half my texts…

  • ayush_nahata Ayush Nahata (@ayush_nahata) reported

    @freedomsupport @FreedomMobile Its sad I have to chose this medium to communicate. I was a Freedom customer till 4 days back, however was facing so many network issues and after reaching out to you multiple times and getting resolution, I had to move to another provider (1/2)

  • oscarlyngarcia Oscarlyn Garcia (@oscarlyngarcia) reported

    @FreedomMobile You need to expand your service between Windsor to Leamington. Very very very bad coverage to a point where I am looking for options to go to another carrier.

  • tc200072 tc (@tc200072) reported

    @FreedomMobile you sent me an offer for free phones. When I tried to redeem it, you told me it expired2 days before. Why not write the expiry date on it? Why do your call centers tell me no one can escalate my complaint , and your actual escalation form results in no reply?