Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 01/14/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • restful45 Restful45 (@restful45) reported

    @freedomsupport Stop sending spam emails !!!! I haven’t had an account in years and I keep getting emails saying my billing address has been updated. Customer support tells me it’s “spam” ignore it. What kind of business practice is this???

  • DirtWizard76 Ryan Duncan (@DirtWizard76) reported

    @TheJUNOAwards @FreedomMobile Nobody cares about yer stupid award show.

  • soiledutility **** Trashne (@soiledutility) reported

    @FreedomMobile Who do i contact regarding your service? Its getting worse and worse everyday

  • gordmsomething Waerdog (@gordmsomething) reported

    @Dana9Sweet9 @FreedomMobile I switched to Koodo last year, no problems so far

  • iamsingh78 iamsingh (@iamsingh78) reported

    Hi @freedomsupport ! I am trying to reAvh you on phone .but i have been waiting from so long ,but no response .Pathetic service

  • Movay22 Mo (@Movay22) reported

    @freedomsupport why is their no service tdy?

  • MightyHalifax Mighty Halifax Donair (@MightyHalifax) reported

    @Crackmacs @koodo @FreedomMobile We were paying Bell $163 for 2 phones and 3 tablets. We switched to Shaw which we already had for internet and now we pay $6.66 for 2 phones! Poor phone reception in the house but we switched to wifi calling and that fixed it.

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    @freedomsupport I explained what the problem is, and I keep getting these generic messages. I don't want to DM you. I want you to check & see why I can get nationwide data access at full speed, but despite having a gig of data left that gets renewed tomorrow, on freedom, I get nothing.

  • shameer_hasan Shameer Hasan techno geek (@shameer_hasan) reported

    @FreedomMobile you broke my heart. I would have been loyal to you despite network reach being not the best everywhere I go. But the sale to Rogers is an utter betrayal.

  • jaytheredneck1 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported

    @FreedomMobile Well as a customer since wind first started, when I try to upgrade my device to the iPhone 12, I get shafted with my old data plan and it’s telling me to pay 120 upfront in addition to the $85/mo. Where new customers are getting 22gb with 0 upfront and $85/mo. Ready to switch.