Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 02/01/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaysin75 Jason (@Jaysin75) reported

    @freedomsupport Hello .. I can't seem to login in to my account...is there a problem on your end?

  • Shwabbles Shwa Keirstead (@Shwabbles) reported

    @freedomsupport Account login is dead on multiple devices, trying to add add one before an international flight and can’t do anything

  • oguzhancihan Cihan Oğuzhan (@oguzhancihan) reported

    @FreedomMobile I can't find the words to describe the great disappointment we experienced with my close relative who has been your loyal customer since 2014. We had a lousy experience at your 444 Yonge St. branch with stupid employees and crazy store manager! THANKS (!)

  • ZahraMozami Zara MG (@ZahraMozami) reported

    @FreedomMobile @redcrosscanada #MahsaAmini support Iranian-Canadian please.

  • iambrdy BRDy (@iambrdy) reported

    @freedomsupport It's taken me 3 different conversations across 3 different platforms, to a single reasonable resolution. 2 hours of my day have been consumed by this, and it's still ongoing.

  • theapoorvpathak Apoorv Pathak (@theapoorvpathak) reported

    @freedomsupport why there is no service on my number? I’m in Toronto fyi

  • Iran99844593 Iran (@Iran99844593) reported

    @FreedomMobile It doesn’t work for many of us, can you provide any guide or help if applicable? #مهسا_امینی

  • Nowinter2022 Niu D (@Nowinter2022) reported

    @freedomsupport Do we just dial the long distance number ? Anything we need from you guys before making the phone calls (codes,…) ? Thank you . I just wanna make sure there won’t be any issues with billing afterwards. Thanks

  • InfamousCaCster crying ryan (@InfamousCaCster) reported

    **** #shawpasspoint and the ***** @FreedomMobile for this ****. On another note. iPhone actually sucks. Get over it fanboys and girls. Terrible over priced product that is no longer the benchmark and has not been for years.

  • gavinstatus gavin (@gavinstatus) reported

    @freedomsupport never mind it fixed