Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 11/05/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (3%)

    TV (3%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kkd_rainbowsalt ਕਰਮ (@kkd_rainbowsalt) reported

    @FreedomMobile Still no service after paying for 2 SIMs and $33. Been told to go to the store repeatedly. This is unacceptable. Please fix this now.”

  • deanholden0 Dean Holden (@deanholden0) reported

    @FreedomMobile I did. It appears that I’m just talking to your support chat bot. Oh well was worth a try.

  • XRsPartan Spartan 🗡️⚔️ (@XRsPartan) reported

    @FreedomMobile For a new provider, after extensive attempts to reach out, both myself and all my family members will be terminating our services with @FreedomMobile #customerservice is absolutely horrible, I strongly recommend people to stay for fsr away

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile … Freedom mobile internet is not working in Vaughan area all along Major Mackenzie… such a pathetic service by Freedom… advise to all prospective users…. Don’t subscribe to Freedom mobile… internet service is very pathetic….also never work in any indoor plaza

  • themainnetwork TMN (@themainnetwork) reported

    @deanholden0 @FreedomMobile Have had the exact opposite experience with @FreedomMobile - their support team has always come through for me. Good luck sorting it out. Still better than Bell!

  • 0xE5C0B1 QuantumGrace (@0xE5C0B1) reported

    @deanholden0 @FreedomMobile True. I moved to Sarnia and the coverage is ****, no Data, Calls sound trash. I even opened a ticket yet I have heard nothing. The tech support seems like they dont even understand what basic tech support is. @FreedomMobile

  • kkd_rainbowsalt ਕਰਮ (@kkd_rainbowsalt) reported

    @FreedomMobile Can you please hire English speaking customer service people 😭😭

  • XRsPartan Spartan 🗡️⚔️ (@XRsPartan) reported

    @FreedomMobile By far the worst phone company out there folks! Despite being a 15 year long loyal customer, their refusal to amend any of my concerns has earned not only a long loyal customer, but have earned a forever anti-referal from anyone I know or who are looking

  • JCPatel16 बुध्ध Patel (@JCPatel16) reported

    @FreedomMobile My number was remains stop incoming call and text for 2 weeks. After frustration, changed service provider. No compensation/refund yet get.

  • deanholden0 Dean Holden (@deanholden0) reported

    @FreedomMobile I’ve talked to your support team for the last week and a half. Nothing is being done.