Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 03/04/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • degeneroach degeneroach.eth (@degeneroach) reported

    @freedomsupport Also wtf is with only being able to buy 1 specific top up a month?

  • hisfavoritfruit 🌸Mrs. James💍💁🏽‍♀️🇦🇬 (@hisfavoritfruit) reported

    Why am I still being charged for service when I cancelled my phone plan since Dec 31????? @FreedomMobile somebody refund me my money now!

  • jasm33t Jass (@jasm33t) reported

    @FreedomMobile Also i can help you out to tell you where your network is not available in the very main areas of city. as i drive from 8am to 11pm daily in GVA. (4)

  • wunibom namina. (@wunibom) reported

    @FreedomMobile I want to cancel my number and I’m not in the country I’m unable to call & all the other methods of contacting you aren’t working. Can I get an email address

  • Marie1Kate Kate (@Marie1Kate) reported

    Seriously, @freedommobile is throttling my data. Acts up every time the exact same. It's slow, l can't get things done. Very annoying especially when I have not used up my data. Suddenly new month begins, works perfectly.

  • skateb8 Becker F. (@skateb8) reported

    @FreedomMobile your customer support hung up ok me 4 times today... do better.

  • RayB34415996 Ray B (@RayB34415996) reported

    @FreedomMobile Just got off the phone with the 7th call agent. No compassion for my situation. Was told that I need to pay. They said I used 2gigs of data in the span of 4-5hrs and that cost me $900+. I need HELP!

  • GhiaKaran Karan Ghia (@GhiaKaran) reported

    Absolute shambles @FreedomMobile services. Initially I was told of getting the new member fee waived off, and hence decided to change to freedom. But now, 2 months in, the fee has not been waived off and customer service providers say that it’s not written on my contract.#Shame

  • 905Jatin Jatin.905 (@905Jatin) reported

    @spiritualangelz @FreedomMobile Wow very bad on freedoms part you should sue them

  • degeneroach degeneroach.eth (@degeneroach) reported

    @freedomsupport Well, for starters - your whatsapp support it's ridiculous. Don't even think you're trying on that one.. I've bought roaming packages without being able to actually use them? I think I spent 90$ on an international 10 day package and missed an entire day cuz it didn't work