Freedom Mobile Outage Report in Napanee, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• The Autistech (@theAutistech) reported a minute ago

  Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.

• Renatinha Alves (@realves85) reported 3 minutes ago

  @FreedomMobile why I’m getting charged for roaming fees even though I have never been outside Ontario??? This is ridiculous!

• Stanley Q Woodvine (@sqwabb) reported 7 minutes ago

  @NienorGT @FreedomMobile You may be correct about Gorilla Glass. My 2017 XCover 4 had Gorilla Glass 5 and in a year of use never suffered so much as a hairline fracture. My LG K61 has scratch-resistant glass topped by tempered protective film and after a year the glass has several hairline fractures.

• Bef (e porter) (@snowbringer) reported 10 minutes ago

  I'm getting close to my second hour of waiting in messaging queue to address a billing discrepancy with @FreedomMobile and wowo, they must be swamped today. I feel for the customer service reps. I just want to go vote, but... in queue. :(

• DillSlice (@Dillslice) reported 11 minutes ago

  @freedomsupport still no update on me being UNABLE to make or receive calls on this network....

• John Daryl  (@jhndryl) reported 13 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• Rima Choueiri (@rimachoueiri) reported 15 minutes ago

  @FreedomMobile No different than any other network other than slower network speeds, dead zones, and oh yeah, surprise roaming charges. Their bait-and-switch referral program is so convoluted and needs to be better communicated esp from a communication company - such a joke.

• Pilot (@oshawapilot) reported 16 minutes ago

  @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….

• Sa'ada Habibi (@Ms_Habibi_) reported 17 minutes ago

  Fck @FreedomMobile and I said that ****

• 𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported 18 minutes ago

  @sqwabb @FreedomMobile I understand the file moving issue and the whole iTunes and PC issue, but the A7 Lite is an inferior tablet in every way to the 7th gen iPad. Just look at the the processor which is a Helio P22T while your K61 have a P35 they have about the same performance.