Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 02/12/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • audiobeing PapaGord (@audiobeing) reported

    Well @FreedomMobile messaged me to help which I thought was great until I’m getting the same results as before. So avoid using them if you can.

  • _BOSS__Ladii Ms Rose ♡ (@_BOSS__Ladii) reported

    Bro why did I ever leave @FreedomMobile , I had 0 problems

  • ll_greyTO Luc Grey (@ll_greyTO) reported

    My partner who lost their job as many have during the pandemic was just navigating a horrible service experience with @FreedomMobile. No empathy or interest in supporting their clients during this challenging time.

  • a_time2 Time2MakeAMove (@a_time2) reported

    @freedomsupport why do you restrict the characters I can use in my password for your account? makes it harder to use a password manager and generate complex passwords. Poor practise, contrary to what every security expert recommends.

  • audiobeing PapaGord (@audiobeing) reported

    Looking for a cell phone provider? Stay away from @FreedomMobile they are all about the $$ and not about the customer

  • goodry2 虎次郎@マグロが好き　Torajiro-chef (@goodry2) reported

    @FreedomMobile I canceled the contract via chat in November, but the bill for December has just arrived. Freedom Mobile is the worst because the staff is sloppy. And I'm not in Canada anymore.crazy

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport These attempts to DM are just a want to APPEAR helpful. I need someone who ACTUALLY will help me.

  • audiobeing PapaGord (@audiobeing) reported

    Maybe I’ll have to start a go fund me so I can afford to cancel my account with @FreedomMobile

  • aff_sunchild The_badguy (@aff_sunchild) reported

    Just had the WORST experience with @FreedomMobile I was totally penalized for something that was entirely not my fault.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport I All I do is explain to different Freedom employees but no resolution. It is exhausting explaining it over and over again. I would like a phone call from someone who can actually resolve things.