Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 12/01/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • zachersman The Zealous Z.A.C. (@zachersman) reported

    @freedomsupport No service in London Ontario. What's going on.

  • ReinhartG Reinhart Gauss (@ReinhartG) reported from London, Ontario

    Anyone else have internet connection problems?? I'm with @FreedomMobile

  • Tooq _b (@Tooq) reported

    @freedomsupport Sure. This will be the fourth time I've called in for this issue. My time has no value.

  • Climate_Pete Peter McCartney (@Climate_Pete) reported

    Alright folks @FreedomMobile has been unable to fix my problem for two weeks, which of the following three big evil telecoms should I sign a new contract with?

  • imaheyshgeorge Mahesh Nalluri (@imaheyshgeorge) reported

    @FreedomMobile Most affordable stupid network you can get for $65

  • cecepoint Cecilia (@cecepoint) reported

    @Climate_Pete @FreedomMobile They’re all horrible.

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable

  • saraadams604 Sara Adams (@saraadams604) reported

    @FreedomMobile Most affordable shouldn’t equal to terrible customer service. Please train your staff on what Customer Service should be. The worst customer care I’ve ever experienced. Do better Freedom Mobile

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile thank you for taking my money and then suspending my service. Two hours of my time wasted and a refusal for a refund. Not very good customer service.

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @ReinhartG @FreedomMobile My service has been down for hours now @FreedomMobile