Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 12/16/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YUNGB_MIA N (@YUNGB_MIA) reported

    I fuvking hate @freedomsupport the only phone company who disconnects my **** over 7 dollars

  • lagatagoloza Natalia Gomez (@lagatagoloza) reported

    I just had one of he worst customer service experience at the @FreedomMobile in Marlborough Mall here in Calgary. There’s nothing like trying to pay a bill and the two employees not wanting to help AT ALL!! 😡😡

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported

    @RogersHelps in Surrey, BC .... 72th Ave and 144th street has never been impoved for cell service including #freedommobile and other cell service providers....

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hi @freedomsupport Any texting issues in Calgary? Trying to text but won't go through - phone number formatted incorrectly? It's same number as forever

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @FreedomMobile It should actually be fraud that when I'm connected to wifi or a hotspot that you somehow can still charge me $48 in roaming fees when I had no knowledge that my phone was using roaming at all. **** this.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile "Mom, dad, we've got a big problem with the water heater. Get home. Now. It's bloating."

  • _hamzahayat Hamza Hayat Qaisrani (@_hamzahayat) reported

    @FreedomMobile I think you really need to rethink your customer support training. I'll be cancelling my account after speaking with a "manager" about a technical issue and seeing how rude and condescending he was. Manager Name: Ali C69099460

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • sarahhlxx Sarahh (@sarahhlxx) reported

    @freedomsupport is there any network problems? My network switched to roaming but I haven't left my house.