Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 12/08/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • avijustin Avi B. (@avijustin) reported

    Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works

  • shaFCTOR factor (@shaFCTOR) reported

    @freedomsupport @robertmanship why do your customer service representatives hang up when i tell them i want to cancel?

  • BGeorgik George Georgik (@BGeorgik) reported

    @FreedomMobile Someone from your support finally changed my plan and we'll see if I start getting charged properly starting next month. Also, one of your support reps named Elmar said that the charges were legit and refused to help. Thought you should know that and hopefully you'll take actions

  • Kachi_Igbo Onyedikachi Igbo (@Kachi_Igbo) reported

    @freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.

  • Shazk1234 Shaz (@Shazk1234) reported

    @FreedomMobile Freedom customer service is terrible. You cannot hear them and they don't hear you either. Their chat service is useless too. Terrible phone company with terrible customer service!!!

  • degeneroach degeneroach.eth (@degeneroach) reported

    @freedomsupport Also wtf is with only being able to buy 1 specific top up a month?

  • Bajaj_47 Archit Bajaj (@Bajaj_47) reported

    @freedomsupport i referred my friend to freedom under promotion 25 $ credit to both of us but i haven't received any. Moreover customer support doesn't have the information about this

  • maggs49 Mike Magwood (@maggs49) reported

    @freedomsupport Just switched back to Bell. Can now use my phone as I had no service in Niagara on the lake. Never again !!

  • jinblm Jin (@jinblm) reported

    Just experienced the worsttttt customer service everrrr @FreedomMobile

  • Marie1Kate Kate (@Marie1Kate) reported

    Seriously, @freedommobile is throttling my data. Acts up every time the exact same. It's slow, l can't get things done. Very annoying especially when I have not used up my data. Suddenly new month begins, works perfectly.