Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 01/20/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MegGillisPhotos Meg (@MegGillisPhotos) reported

    @FreedomMobile Why is it such a hassle to do anything on your services! Your phone staff can't spell my name right or do anything with my account and yet I have to go into a store just to be told I need to phone customer service. Stop sending me in circles over simple fixes!

  • JStoeckl ✨ Twiglymcgee 👾 (@JStoeckl) reported

    @FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?

  • ahsm444 ahsm444 (@ahsm444) reported

    What’s going on with my service @FreedomMobile? Since this summer it’s horrible! Dropped calls all the time, terrible reception where there used to be great reception (same locations). Always switching to 3G. Always going into SOS mode. It’s becoming unbearable. New phone and SIM

  • traderprad Praddy Daddy (@traderprad) reported

    @freedomsupport I had roaming enabled, just didn't expect $100 for 200MB. Would love to see if we could bring that down somehow.

  • bvalderrama Bryan Valderrama (@bvalderrama) reported

    @AdammO_ @FreedomMobile i'm not, i've been trying to fix my mom's account all day. so dumb

  • Mart_ayy marty🇦🇹🇭🇺 (@Mart_ayy) reported

    @FreedomMobile more like broken ****** mobile your data sucks

  • aaybeerocker Aatish Bhardwaj (@aaybeerocker) reported

    @freedomsupport Sorry but I ain’t in that List anytime. This is second time it’s happening. Certainly I would think of switching my network now because I am fed up of these excuses

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “In its initial appeal… the @CompBureau argued that the #Competition Tribunal made two legal errors: it acted outside its jurisdiction by considering the divestiture of @FreedomMobile alongside the original [@Rogers / #Shaw] deal, and it did so without the bureau’s consent.”🤔

  • aaybeerocker Aatish Bhardwaj (@aaybeerocker) reported

    Hey @FreedomMobile why you are not providing any offers on my account. There has been significant offers shown on others account but I have not seen with any of them. Please check and provide me with extra 30GB of data as you did to others. I am not happy with your service at all

  • ahsm444 ahsm444 (@ahsm444) reported

    @freedomsupport Ever since summer 2022 my service is very bad in Mississauga, ON. Prior to summer 2022 I’ve never had any issues. Calls are constantly dropping, LTE always switches to 3G. Phone keeps going to SOS mode because it lost reception fully. I have a new sim and a iPhone 14 pro.