Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 12/04/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. I am just warning keep away for yourself..

  • pravin_bagwe PRAVIN BAGWE (@pravin_bagwe) reported

    @freedomsupport I get that they are not refundable . But if I have not received a service as promised , it should be refunded . The line has been activate but I was not able to make even one call . This was escalated 10 days back , the response was will be resolved in 5 days , still no progress

  • ughaGHOST Christmas Ho Ho Homo🎅❄️🎄☃️Jaye (@ughaGHOST) reported

    Lol about to change phone service providers. @FreedomMobile you're customer service is embarrassing.

  • clhui1 CH (@clhui1) reported

    @freedomsupport Well that was a failure. No help at all, can't wait to switch back to a reliable carrier but too bad they made us pay for a year already. Buyer beware!

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • HarrymTor Harry (@HarrymTor) reported

    @FreedomMobile lets leave your AWFUL mobile app in 2020 with rest of the bad things. You can (must) do better!!

  • wilson_channing Channing Wilson (@wilson_channing) reported

    @FreedomMobile Hey everyone. Just a heads up Freedom customer ser. is crap. Well their cell range is bad, but the service is worse. They have now locked $1700 of mine from my bank account. Then proceeded to take it off my credit card. I had the money in the account ready. 🤬

  • Bubba82706995 Bubba (@Bubba82706995) reported

    @FreedomMobile Too bad we can’t speak to someone in Canada?

  • issamayaglavin LittleMissSniper 🏒🇹🇹🇨🇦 (@issamayaglavin) reported

    @FreedomMobile I miss you guys 😩 got the worst service today at #valuemobile 😡

  • Keshav_Jais keshavjais (@Keshav_Jais) reported

    @freedomsupport @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Never received it! Store employees have only 1 thing to say Out of stock”! All other carriers have it available Don’t need refund Need new phone! Been customer for over 4years! Worst service ever