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Freedom Mobile

Freedom Mobile outages and service status in Napanee, Ontario

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  • Freedom Mobile generated 0 outage signals in the last 24 hours around Napanee, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • baddiesbngbravo
    baddiesbingebravo (@baddiesbngbravo) reported

    @FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service

  • scottacalvert
    Scott C (@scottacalvert) reported

    @FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.

  • trafficcntrlchd
    traffic controller (@trafficcntrlchd) reported

    @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

  • MAKHKHKHKHZOUMI
    layla (@MAKHKHKHKHZOUMI) reported

    @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.

  • SharayahPalmer
    Sharayah Palmer (@SharayahPalmer) reported

    @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

  • ONRADAM
    (adam) (@ONRADAM) reported

    @FreedomMobile Never ever again

  • yeehawsarahh
    sarah (@yeehawsarahh) reported

    @FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong

  • iamtheotherkc
    the other KC (@iamtheotherkc) reported

    Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

  • CuratedCollect
    Keegan Seeburger (@CuratedCollect) reported

    After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month

  • _XAmount2
    Kahleel (@_XAmount2) reported

    Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile