Freedom Mobile

Freedom Mobile Outage Report in Napanee, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Napanee, Ontario 02/16/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport Samsung says it's not them. Who sends these system updates? I thought Samsung released them to service providers and then service providers customize them for their client devices and send it out?

  • Shsyedj SyedSJ (@Shsyedj) reported

    @FreedomMobile extremely disappointed to note that my issue in Case ID#C71797258 is repeating every month since last 5 months. Feel sorry to point out that your customer team is not proactive in ensuring it is resolved for the rest of the promotion period. #poorcustomerservice

  • amylauren3 🇨🇦Amy Lauren💉💉💉 (@amylauren3) reported

    My friend tells me to switch to #freedommobile to save some moneyI just looked at plans. 25GB on a special deal is 60. It’s a bonus deal for the 25. 40GB is 80…. Why would I switch from @TELUS when I’m getting like 20 for 80 or could switch to 40 for $90. Way better service

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I have replied to the emails stating I have arrangement with Freedom Mobile and that I will be paying them directly. Didn't matter. Email after email. Like holy **** Freedom Mobile. I thought you wanted the money you say I owe for a phone that stopped working

  • Ian29206698Ian Ian (@Ian29206698Ian) reported

    @freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did

  • cydniechanel cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.

  • EryBerry5 Ery Berry (@EryBerry5) reported

    Fix your network!!! I can’t receive calls nor even open the darn app! @FreedomMobile

  • AmKertesz 🇨🇦 Beyond Done 🇺🇲 G E T T R @ G3Mike (@AmKertesz) reported

    @FreedomMobile Stick that 5G crap back up you bum

  • RichieBrittt Brittany Richards (@RichieBrittt) reported

    @FreedomMobile Maybe with a Nokia. But that could cause some serious damage... 🤔

  • gamer___15 gamer (@gamer___15) reported

    @FreedomMobile stay away from likewize insurance that freedom offers poor customer service and not solving phone issue.