Freedom Mobile

Freedom Mobile Outage Report in North Bay, Nipissing District, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Bay, Nipissing District, Ontario 02/20/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    Who are your cell phone providers & how happy are you with them? I was super happy with @FreedomMobile but that has changed, they have a mess up on their end which keeps cutting my phone off & they won't fix it. Wish we could sue cell providers for services not rendered.

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @FreedomMobile Your coverage is terrible and you should feel terrible. 👎

  • TyTyndale Ty (@TyTyndale) reported

    @freedomsupport why is your coustoner service rep asking for my full address just cause my phone can't send texts?????

  • harnoor__ harnoor (@harnoor__) reported

    @freedomsupport your network is giving many problems today

  • AlanaBaltzer Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @FreedomMobile I HAD 3 PAYMENTS COME OUT OF MY ACCOUNT AND YOU GUYS STILL HAVE NOT TOPPED UP THERE IS NOW $150 TAKEN OUT OF MY ACCOUNT WITH NO SERVICE

  • supersnuka JR (@supersnuka) reported

    @freedomsupport Escalate all you want. It’s very very stupid to be telling people to go in store when they really do not have to. You have the ability to ship phones but hey let’s just do everything we can to prolong the pandemic.

  • darryldinn Darryl Dinn (@darryldinn) reported

    @freedomsupport after 1h45m with "loyalty/retention" I was told my service might be cancelled because i have been out of zone too long (I was calling to get some extra data). I am at my parents avoiding covid in NL vs ON, they didn't seem care. Do better!

  • HeyimSpike Spike (@HeyimSpike) reported

    @freedomsupport Fix your mobile app. Stop logging me out every time I open it. Get a more mobile-friendly UI that isn't just a wrapper for your website and release some updates for it once in a while. Like damn, you guys are a telecommunications service, this should be basic stuff in 2021.

  • iambluezz IamBluez (@iambluezz) reported

    @FreedomMobile many of my family has missed a special time because of you. I will go to @CTVNews and @globalnewsto with this. Letting them know how you treat customers during a pandemic ! I have screenshots and recorded phone calls.