Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 12/23/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wzver Will Zver (@wzver) reported

    @FreedomMobile what is going on with your customer service? Been trying to upgrade my device with you and was told I’d get a call back (two days ago)…do you not want me as a customer?

  • CanIFish1 Can I Fish (@CanIFish1) reported

    @freedomsupport Hi my wife is having issues with her phone. Her own phone constantly calls her and dozens of unknown callers call her all day

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @freedomsupport Ya has anything changed in the last three months? B/C I couldn’t make a phone call in my basement that’s very far from the city limits. Was told, “ya, iPhones don’t like our network” but only on the call where I cancelled service.

  • Melie_C22 Melissa C (@Melie_C22) reported

    Switched from @FreedomMobile to @koodo because freedom doesn't have service in small towns and was cheaper at koodo for more data, just to realize I barely have service in Peterborough which seems to be a pretty big city 🤨 one bar and finicky data is pretty ******.

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @FreedomMobile Step up to fill the garbage dumps.

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport We are flying people to the moon but cant get cell phone service in richmond hill

  • SimopoulosChris Chris Simopoulos (@SimopoulosChris) reported

    @freedomsupport Why is your app so rediculously slow. It is useless.

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @FreedomMobile iPhones work on your network now?? Had to switch away mere months ago due to having zero service reliability. In yyc mind you. Rep on the phone said it was a known and old issue

  • jft_bets JFT🇨🇦 (@jft_bets) reported

    @freedomsupport You've told me it's at the discretion of the location to determine "like-new" & to proceed by calling your support line; I'm following up on the phone whilst hoping to have the terms & conditions looked over for unlawful practices that lock customers in deals with no real "trial"