Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 11/14/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • IraKates Ira Kates (@IraKates) reported

    @freedomsupport ...ok. but you are wasting money. You are serving me an ad for a Pixel 6a when I am reading it on a pixel 6 xl. I am not the customer, hence me saying you are wasting ad budget.

  • Breaking_NewsCA Breaking-News.ca (@Breaking_NewsCA) reported

    @freedomsupport Yes your site is down. The app cannot connect to your servers. It is down from USA and Canadian IP's.

  • agaramusic Agara Music (@agaramusic) reported

    @FreedomMobile why is our data service so terrible lately? The Rogers fiasco?

  • Breaking_NewsCA Breaking-News.ca (@Breaking_NewsCA) reported

    @freedomsupport Now instead of timing out it is giving the following error. "503 Service Temporarily Unavailable nginx"

  • Dave75135374 Dave (@Dave75135374) reported

    @FreedomMobile l just activated new mobile service, service experience is not so good, there were issues for Freedom transferring my old phone number over, every time I called support, were asked the same info and resubmit request, without looking into the cause of issue.

  • ClownsAreEvil Mona (@ClownsAreEvil) reported

    @FreedomMobile Kindly provide a contact number where I can express my displeasure at the treatment received at one of your stores today. Elderly women should NEVER be humiliated or yelled at for any reason. We need to talk.

  • ShiNoTenshiTwo Spuk 🇷🇺/🇺🇦 (@ShiNoTenshiTwo) reported

    @icestickerart @freedomsupport Bluetooth earbuds are great. I think wired earbuds are going out but I still have some professional, high quality open and closed back wired headphones that I have no interest in replacing. USB C to headphone jack adapters are so terrible 😓. But I guess it's time to embrace them

  • digitaldolphin Digital Dolphin (@digitaldolphin) reported

    @IraKates @freedomsupport I have a Pixel 6 Pro, and I am seriously considering jumping on this because the Pixel 6 Pro has the worst signal service from Freedom I've ever experienced of any phone/service provider combination. So if @FreedomMobile can tell me it's better, I'm pretty ready to switch!

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • happynotsad1 Jowita Bydlowska (@happynotsad1) reported

    @freedomsupport No, I have six hours worth of screenshots of your incompetent agents unable to help me which I will send you no problem, but I would like to enjoy my vacation. I've already wasted more than half my day doing this. And still no service.