Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 11/17/2025 01:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Corinne35443671 Coco (@Corinne35443671) reported

    @freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.

  • Bringthenoise19 яυℓє σƒ 9 (@Bringthenoise19) reported

    @FreedomMobile paid for 40 gigs only getting 20 and customer service refuses to fix the problem? What has happened to Freedom? Right now I am out 80 gigs and counting!

  • 721and831 lol (@721and831) reported

    @freedomsupport Black Friday deal is bad this year

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    Dear @FreedomMobile, As a long time, loyal customer that goes back 2 Wind Mobile days, I'm beyond disappointed with your professional best practices & services that U currently provide I was in need of a new phone 4 a fam member.I had 2 give up a grandfathered contract 2 learn

  • R_Barona R_Barona (@R_Barona) reported

    @FreedomMobile you robbed me!, I cancelled my service and after that you charge my Credit Card with a fee of a service that i had already say that I didn't want!

  • connoisseurofu 🌚 (@connoisseurofu) reported

    @FreedomMobile I have no service, can't make calls or use my data, and I can't even log into my freedom account. What is going on?

  • MrBradley101 ianbradley (@MrBradley101) reported

    @FreedomMobile Just a heads up everyone freedom likes to charge you for certain things that you never used they tried to pull it on me my phone bill was $60 and I paid $55 every month they will say that you use some number saying 0023 they tried to charge me an additional five bucks

  • Corinne35443671 Coco (@Corinne35443671) reported

    @FreedomMobile no emergency alert here in BC, and I made sure my phone will receive them. This isn't the first time I've missed one. What say you?

  • tinytimothy86 Matt Fougere (@tinytimothy86) reported

    @freedomsupport Your internet is so bad I don't think I want it. So slow and dumb.

  • trefwar It’s Trevor, You **** (@trefwar) reported

    @FreedomMobile is utter garbage. Can’t even process a service cancellation request, currently waiting several hours for a “call back”.