Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 02/16/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rosemarydemi Rosemary (@rosemarydemi) reported

    @FreedomMobile $240 for 24 min call to customer support toll free number with @AirCanada for a cancelled flight. The call fees were not listed beforehand. The customer rep said toll free calls cost more but could not give me a link with this information.

  • WahajK21 Wahaj Khan (@WahajK21) reported

    @freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years

  • downtownTOc Ch.He (@downtownTOc) reported

    @FreedomMobile does Freedom offer a vacation mode to suspect service for a month (while on holiday) and pick the same package back up on return to Canada?

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @freedomsupport is the worst phone provider there is. 2 separate times in 3 days spent a hour and half on the phone with customer support for them to pretty much say it's not our problem. The phone was bought from freedom. Freedom plan. But it's not there problem. Ridiculous

  • arandommoe Abe Froman (@arandommoe) reported

    @FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.

  • harmitk Harmit Kamboe (@harmitk) reported

    @freedomsupport why does your roaming service not cover Delhi & Mumbai?

  • chefshithead85 thatGuy (@chefshithead85) reported

    @FreedomMobile why are you still harassing me? I told you to cancel my account and have been living without a phone number for well over a month now due to your inability to allow me to pay. Kindly leave me alone! You’ll not be getting a dime! I spent over a week TRYING to pay

  • carlos1984kid C.J Guevara (@carlos1984kid) reported

    I am officially pledge that as soon as my contract is done I will be leaving @FreedomMobile . Over 10 yr customer with 5 lines. I am sick of getting screwed over every month. I am one of the first customers when you were named Wind. Sad to go.

  • chefshithead85 thatGuy (@chefshithead85) reported

    @FreedomMobile what? Nothing after that? Cat got your tongue? Delete my account, please. I’m STILL waiting for a pin. Not paying you for your lack of efficiency, sorry. **** company, **** customer retention