Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 12/10/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DevonHargreaves Devon Hargreaves 🇨🇦🇺🇦 (@DevonHargreaves) reported

    I have 3 friends from Ukraine in #YQL, as they work towards ESL & finding employment, they need reliable phone plans. @FreedomMobile has a pre-paid plan, talk,text,2g/mo, at $99/6 mo. As they don't currently have funds, if you'd like to help them out, send me a message!

  • wileymiley baddie b 🌙 🧸⃤ 🥺⃤ (@wileymiley) reported

    worst customer service @FreedomMobile

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible.

  • godwin8 godwin lee (@godwin8) reported

    @freedomsupport service is very poor in the Thornhill area.. is there an estimate on when it’s going to be restored?

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I want people to be aware about Freedoms poor customer care and expensive service.

  • ToeTagMan ToeTagMan (@ToeTagMan) reported

    @FreedomMobile In the passed few weeks I barely get any bars or signal on my phone. Freedom mobile is pretty much useless now. What's happening with @FreedomMobile ? #freedommobile

  • Kinng_MG Malachi🤩 (@Kinng_MG) reported

    @FreedomMobile is this worst phone company in Canada

  • me_skhanal sagar (@me_skhanal) reported

    @FreedomMobile Live agent says he needs my login PIN to access my account inorder to suspend a phone line eventhough, I’m already logged in before chat. How can I trust a random person from Freedom to know my PIN?

  • Arshdeepkohli Arshdeep singh (@Arshdeepkohli) reported

    @FreedomMobile Today, the network quality dropped substantially in NorthYork,ON (Don mills and Finch area). Please get it fixed ASAP

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport @ThePlatypusCA That's funny cus I'm paying over 100 for 15 gb with @freedomsupport they charged me 10 dollars to change my number because they failed to see how many yrs their service has been brutal because they only look back 3 months history and not to mention bad customer service