Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 12/31/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_Fisher_4 Jack Fisher (@Jack_Fisher_4) reported

    Have I been on WIND/Freedom my entire phone-having life? Yes. Do I want them to do better because sometimes when I reach my 5gb of data and can't access basic sites, it sucks - or when I'm, say, between major towns and there's no service - yes. Obviously. Please @Freedommobile

  • Artsygal2019 Artsygal (@Artsygal2019) reported

    @freedomsupport Sorry about that. I'm not a freedom mobile customer. I'm a Verizon customer unfortunately.

  • NaijaSweet C.D. (@NaijaSweet) reported

    @freedomsupport why aren't you guys offering the GB bonus to existing customers on existing lines in good standing? Same plan/price but the new customer will have 35GB and existing customer 15GB? Shame on you guys 😔

  • marvell70 Bad Wolf (nikolai) (@marvell70) reported

    @freedomsupport I've been having a problem with online bill payments. System error is constant. Aside from having to pay at the kiosk, what are my options?

  • TheCamMoore Cam 🇨🇦 (@TheCamMoore) reported

    . @FreedomMobile you want to tell me why I spent 30 minutes trying to unlock a phone and two agents both didn't help You want me to call the CRTC?

  • TomFool1234 Tom Foolery (@TomFool1234) reported

    @FreedomMobile called freedom mobile and it wasn’t until the 4th person that actually knew what a SIM card was. Seriously! First person kept rushing me off the phone before knowing if I needed more help

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport is there a help document on the voicemail dialing flow to disable the voicemail from announcing the voicemail "from" phone number.

  • KenSchnell Ken (TANSTAAFL) Schnell (@KenSchnell) reported

    @AnthonyLacavera @FreedomMobile We need and deserve affordable wireless service. What it’s currently costing us is obscene.

  • LeilaNery34 Leila Nery (@LeilaNery34) reported

    What a great customer service @FedExCanada and @IKEACanada, you guys went above and beyond, the first one to deliver a parcel @FreedomMobile couldn't help me with and Ikea with the tray for my baby's high chair. #AmazingCustomerService

  • Aochao1 Aochao (@Aochao1) reported

    @freedomsupport Living in Oakville, Ontario. It seems that no network connection starting 10:20am. Any idea what the problem might be?