Freedom Mobile Outage Report in North Russell, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in North Russell, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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CircularLogic
(@CircularLogic89) reported
@freedomsupport The other providers with 'unlimited' plans don't charge overage either. Access to full data allotment at full data speeds Nationwide is vastly different from 1-4 Gb full data speeds off-Freedom network
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David Hicks
(@ALL_CAPS) reported
@freedomsupport You rocking anything faster than 3G? Last time I tried your service (late 2017) it was like time travelling to 2008.
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HuxBear 🇨🇦🏳️🌈🐻
(@HuxBear) reported
@freedomsupport Nevermind -- just fix your damn system please? Telling me to *leave my house* (hint: that's part of the problem) to find a dedicated Freedom kiosk\retailer to buy a top-up card at *that* store is just saying "Find a different store if you don't like that store." 🤦
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HuxBear 🇨🇦🏳️🌈🐻
(@HuxBear) reported
Yesterday was one of the worst birthdays on record for me (like, the peak of "lockdown poverty & isolation" depression bad) & I am STILL trying to get my phone working so that I can return the few text messages I received & thank them. @freedomsupport @FreedomMobile
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Natural 1's
(@Nat1spc) reported
@freedomsupport tried to upgrade my phones over the phone tonight and had The. Worst. Customer. Service. Ever. I don't know how this is allowed when in store your staff are so sweet. Considering canceling
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BRIDGE ℞
(@breakfrom_TO) reported
@FreedomMobile for telecommunications company you need proficient customer service agents , they are slow & lead to aggravation… like why am I in a chat with an agent to change my service and it’s been 5-7mins and they’ve still not asked what plan you’d like to switch to ?
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CircularLogic
(@CircularLogic89) reported
@AureliaCotta @RogersHelps @FreedomMobile Freedom doesn't offer the *same service as Rogers, though. Freedom Mobile is still a regional provider. Their 'Nationwide' network is roaming on the other networks like Rogers. Note the limited data when not on Freedom network. Rogers offers true Nationwide service
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Pete Evans
(@p_evans) reported
@freedomsupport @FreedomMobile just noticing I can’t send or receive calls on my freedom account, or get data either I don’t think. Is there some sort of issue? I’m in downtown Toronto and normally get great service
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Peter Charnish
(@petercharnish) reported
@freedomsupport how i contact support
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HuxBear 🇨🇦🏳️🌈🐻
(@HuxBear) reported
It's ridiculous that I've been trying to top-up my cellphone account so I can, oh...I don't know...USE MY CELLPHONE for 2 days & your system STILL can't process credit cards. Being told "Oh, just go to the store & buy a top-up code. Bye!" is NOT a solution. @freedomsupport