Freedom Mobile

Freedom Mobile Outage Report in North Russell, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Russell, Ontario 11/17/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MLTspecialties Mary Lou Tatton (@MLTspecialties) reported

    @AureliaCotta @RogersHelps @FreedomMobile Yup. That’s how service works these days. Badly. But eventually everyone comes to despise their ‘provider’. Cogeco & Bell. I hate them equally.

  • gurveer51515676 gurveer (@gurveer51515676) reported

    @Fidomobile @FidoSolutions The biggest issue with your voicemail service is , it doesn’t tell the day and time the voicemail was left. I think I better move to @FreedomMobile who has better voicemail service. I lost my job because I thought msg was from past & never called them.

  • pmifsud Paul M (@pmifsud) reported

    @freedomsupport Like I said in my pm to you. If you call me I will take you through the scenario Freedom botched. But in typical fashion your customer service does not call out. We’re done.

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    So @RogersHelps didn’t fix my cable. And want me to “wait” to get credit for the service I don’t have. 3 hours of back and forth, 😢 We all hate public complaints. Thing is, when I stopped complaining, I moved my cell service and went to @FreedomMobile and will never go back

  • Craig69440669 Craig (@Craig69440669) reported

    @freedomsupport Why not show us your customer service? I tried to obtain help on your website; no answer.

  • Craig69440669 Craig (@Craig69440669) reported

    @freedomsupport I would love to call. However, the sim card is not working! Also, I want help, not an excuse why your customer service agent cannot deliver customer service. If there are too many customers contacting them, hire more people.

  • WhoHak Who Dis (@WhoHak) reported

    @freedomsupport Y’all are still frauds!!!! We had to behave like hooligans over the damn phone for y’all to process that offer y’all promised. Next time the police and credit card fraud department will be on the call with us.

  • Mat_Pooney MatPooney (@Mat_Pooney) reported

    @freedomsupport @FreedomMobile Having problems with you phone lines? I’ve called 5 times this morning and every time the call gets dropped. I have an issue I want to get resolved

  • juniour95 juniour95 (@juniour95) reported

    @freedomsupport Woke up this morning to no phone service even though my account/payments are up to date. Sent you guys a DM.

  • bernardsull Bernard Sullivan (@bernardsull) reported

    @FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers