Freedom Mobile Outage Report in North Russell, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in North Russell, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Russell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Denis (@alpha17x) reported 2 minutes ago

  @freedomsupport My tab is paid off. I want to upgrade but I can't? Why? You are preventing me from giving you additional money. Also searching seems to indicate this has been an issue for at least 3 years? I don't want to talk to an agent. I just want standard process to work.

• jacques (@jackjac19334933) reported 3 minutes ago

  @FreedomMobile never ever use them. Garbage customer service.

• Fourteen-kay (@kenmonye) reported 4 minutes ago

  @freedomsupport your network in Livingston Calgary is a joke failed calls after 20s like I am 10m from city centre we need antennas this way please

• Toulla (@Toulla101) reported 5 minutes ago

  @freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.

• Howard (@BizDirector) reported 5 minutes ago

  @freedomsupport Cant get any more negative than having someone hang up when you want to speak to a manager. By the way she kept on saying 50 cents instead of 50 dollars, perhaps when outsourcing, try and hire people that actually speak the language. She did call back to apologize, a bit late

• Moussa, N.♈️ (@Ca_2796nm) reported 7 minutes ago

  @FreedomMobile please fix this problem. There’s nothing on my account like a hold or anything..

• Toulla (@Toulla101) reported 11 minutes ago

  @freedomsupport 😔I can't text or call and I have been a customer for over 8 years and the way I get treated by the company is brutal and that's the reality of Freedom mobile there is no Freedom when the company holds me down and not let me up to call or text out to the outside world..

• Ryan MacGorman (@thewantedryan) reported 12 minutes ago

  @freedomsupport I’d 100% recommend getting better customer service lines where you guys don’t constantly try to harass me offering me promotions and refusing to let me out of my contract. Saying nobody was available to do that. For 48 hours.

• Chaya Bayla (@BaylaChaya) reported 12 minutes ago

  @freedomsupport I can’t make outgoing calls and when I call your 877 support number I can’t connect. Help!

• Howard (@BizDirector) reported 15 minutes ago

  @FreedomMobile what a terrible company, even worse is their customer service, third party and run out of the phillipines by people who do not understand english. They hang up when you ask to speak to a manager.