Freedom Mobile Outage Report in Oliver, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Oliver, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Oliver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kate (@Marie1Kate) reported 2 minutes ago

  @freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.

• ChrisW (@ChJWo) reported 4 minutes ago

  @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

• Rugby Dude (@moe_mnf) reported 7 minutes ago

  @FreedomMobile Yes improve your network coverage so i can use my phone number

• Anjileek (@anjilesgin) reported 7 minutes ago

  @FreedomMobile Yes. Better customer service 🙄

• Angela Onuora (@angelaonuora) reported 7 minutes ago

  After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

• Thanasi Dimakas (@tdimakas) reported 8 minutes ago

  @AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.

• 🃏 (@Jemini___) reported 11 minutes ago

  @FreedomMobile How do you find it acceptable that your customer service team is not unlocking my legally purchased second hand iPhone? SIM locking has been banned in Canada for more than four years. This is not acceptable.

• Evie (@Dogtor_Evie) reported 11 minutes ago

  @freedomsupport Hi guys I had a timed discount that ran out - I see some locations are offering $30/mo boxing day sale on plans but I don't really feel safe going out to malls right now. Can you help?

• D (@darrellito) reported 13 minutes ago

  @freedomsupport customer for 8 yrs and they still disconnect my outgoing if I'm 1 day late.. the app won't take payments.. crashes.. repetitive pop ups.. chat is just bots repeating log in ?s over & over with no wait time estimate or help from agents.

• chrisc (@nl_rock) reported 16 minutes ago

  @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?