Freedom Mobile

Freedom Mobile Outage Report in Owen Sound, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Owen Sound, Ontario 11/28/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • veenaperavali Veena Peravali (@veenaperavali) reported

    @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

  • JonTornada Jon Tornada (@JonTornada) reported

    @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

  • AshleyTurnbul20 Ashley Turnbull (@AshleyTurnbul20) reported

    Hey @freedomsupport I requested my old auto pay setup and number to be removed - you have still debited my account for 3 months after this request, every time I phone customer support they tell me it is removed and cancelled but I am still being debited! WTF is going on?

  • JanCarloPonce Jan Carlo Ponce (@JanCarloPonce) reported

    Be careful with @FreedomMobile you contract a plan, they offer you the service and you end up paying 200% more at the end of the month

  • toyomiwuu69 Toyomi (@toyomiwuu69) reported from Brampton, Ontario

    @FreedomMobile my voice services is not working. Is there a network outage

  • somerandodude38 Hugh mungus (@somerandodude38) reported

    Had the worst ever experience with @FreedomMobile and will never be using their services again as well as getting my family off of their services. They flagged my account for "excessive texting" and locked me out of texting for an entire month.

  • ColinMcArthur3 raincouver (@ColinMcArthur3) reported

    @freedomsupport my account got cancelled by my ex without my knowledge now freedom customer service says it will take 24 to 48 hours for someone to call me to get the line turned back on. I need help asap

  • moysa2000 Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported

    @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

  • potdarsagar1234 Sagar potdar (@potdarsagar1234) reported

    @TomSweetwater @freedomsupport Hello, I am also facing issue, not getting network coverage on new sim. Please help.

  • JanCarloPonce Jan Carlo Ponce (@JanCarloPonce) reported

    @freedomsupport I tried to do with your employees at the branch where I purchased my plan and they only took my information, to "comment it to the manager and for him to call me", he never called me, that was two weeks ago