Freedom Mobile

Freedom Mobile Outage Report in Owen Sound, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Owen Sound, Ontario 02/26/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Crackmacs cm (@Crackmacs) reported

    Will be switching from @Koodo to @FreedomMobile today. Phone service has been great for me (Mrs CM has constant tech issues), but the customer service has been awful every single time. Going from $58 for 10gb to $45 for 20gb /mo.

  • BaDOAN BaDOAN (@BaDOAN) reported

    Trying to upgrade my phone and plan with @FreedomMobile but they don’t have stock online and won’t honor reign checks or provide alternative options. Only option is in-store with inventory. Really not appreciating freedoms lack of understanding for a #covid conscience customer.

  • kylemsguy Kyle Zhou (@kylemsguy) reported

    @diyyinah @FreedomMobile Oh damn. I picked up a $75 for 20GB plan at the beginning of the year. At least I have 5G? I don't trust Freedom coverage enough to hop over, though.

  • MirandaBinsley Miranda Binsley (@MirandaBinsley) reported

    @freedomsupport Sure but I’ll be live tweeting your lackadaisical efforts to fix your own mistake.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport specifically Z.Z please learn to read English!!! I dIds not get a rep I was told at the store I can only buy a phone online as I am not a new customer. AGAIN I WANTY TO BUY A OHONE CONTACT ME SO I CAN GIVE YOU MONEY TO BUY A PHONE

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @FreedomMobile Too bad its not available to existing clients

  • WendyUsher Wendy Usher 🇨🇦 (@WendyUsher) reported

    @Crackmacs @koodo @FreedomMobile I've been with Freedom for years, back when it was Wind, and I have had zero issues. I now also have their home internet service with which I also have zero issues.

  • sistermedia Maria Miccoli (@sistermedia) reported

    @FreedomMobile Been with you people since 2016. WORST experience EVER today. Parent company SHAW mobile is 50% cheaper yet shopping cart stuck on a loop with messenger. Idiots! #helloRogers #helloBell

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @freedomsupport Ok so let me tell you before you ask. I have an iphone 11, with the latest FW. Yes I resetted the network settings a couple of times. This is an ongoing problem for two months not happening only now. I have 17Gb left for this month.