Freedom Mobile

Freedom Mobile Outage Report in Owen Sound, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Owen Sound, Ontario 02/28/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • quanchoux quan (@quanchoux) reported

    @freedomsupport hi there! I'm trying to get VoLTE on my phone to work. It used to work, but I changed the firmware and it doesn't work anymore. Says volte not provisioned. Thank you!!

  • Tooq _b (@Tooq) reported

    @freedomsupport Hi folks - We're well into week three of the Error 38 issue, Was confirmed my number was mistakenly flagged as spam by a rep a week ago but still no resolution. No texts makes my phone pretty much worthless. 1/

  • Tooq _b (@Tooq) reported

    @freedomsupport Sure. This will be the fourth time I've called in for this issue. My time has no value.

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @Climate_Pete @FreedomMobile I really like Virgin (aka Bell). Never had an issue with service and I get a ton of free things? They often send out 2 for 1 tickets to the movies etc.

  • Tim_Ell Tim (@Tim_Ell) reported

    @Climate_Pete @FreedomMobile We went back to Bell after 2 years with FM. Any savings you get is not worth the slower speeds and weaker coverage. And the support outside of billing was minimal.

  • justinbeaudoin Justin Beaudoin, M.B.A. (@justinbeaudoin) reported

    @FreedomMobile You created a graphic that shows what it’s like to talk to Freedom Mobile customer service

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile thank you for taking my money and then suspending my service. Two hours of my time wasted and a refusal for a refund. Not very good customer service.

  • saraadams604 Sara Adams (@saraadams604) reported

    @FreedomMobile Most affordable shouldn’t equal to terrible customer service. Please train your staff on what Customer Service should be. The worst customer care I’ve ever experienced. Do better Freedom Mobile

  • woohoo331 woohoo331 (@woohoo331) reported

    @FreedomMobile How about better customer service? Calling saying my account is in jeopardy, leaving the voice mail that I am going to be disconnected with a fully paid balance. Starting to act like Rogers!!! Terrible!!!

  • lovefromserena Serena Jackson (@lovefromserena) reported

    @Climate_Pete @FreedomMobile I've been with Public Mobile for a few years now and they've been great. Telus network without Telus prices.