Freedom Mobile Outage Report in Parkhill, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Parkhill, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parkhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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jugni
(@therealjugni) reported
@MrBradley101 @FreedomMobile I'm over billed (as nationwide) nearly every single month because the network coverage is not as described on their own website. Customer service regularly takes 45 mins to an hour. And they drag it out deliberately...so people give up.
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Meg
(@MegGillisPhotos) reported
@FreedomMobile Why is it such a hassle to do anything on your services! Your phone staff can't spell my name right or do anything with my account and yet I have to go into a store just to be told I need to phone customer service. Stop sending me in circles over simple fixes!
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~faiza~
(@omgfaiza) reported
@freedomsupport I sent a DM but I really would be surprised as I’ve been told the same thing at every point of contact with your customer support today.
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!
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Kunal Shah
(@kush1605) reported
@koodo I don’t understand if this is the level of customer service you offer @FreedomMobile is way better being T4. It will be a night mare to think of @TELUS customer service based on koodo’s. Stunned ! #koodowaste👎🏻
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Shablo
(@croyptyo) reported
@FreedomMobile why ******** can you charge me 631$!!!! Say it’s a mistake which I have recorded BY THE WAY and when I call tell me it’s not reversible?
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Satya
(@Satya_SRT) reported
@FreedomMobile I don't understand if your customer executives are capable enough to understand the query from the customer. I have asked for a better plan and your executive ended up changing the plan to a higher amount, what kind of service is this? #FreedomMobile
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✨ Twiglymcgee 👾
(@JStoeckl) reported
@FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?
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~faiza~
(@omgfaiza) reported
@freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help
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jugni
(@therealjugni) reported
@FreedomMobile Does customer service use another measure for time? 5 min hold is nearing 30. The issue again is over billing as out of network, when all calls are within the network. #regularoccurance #