Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Yakapov (@1stJakePoole) reported a minute ago

  @freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.

• Michael (@Michael70858663) reported 2 minutes ago

  @FreedomMobile All I got was a sorry and will deduct five dollars a month off your next bill s***** customer service won't return the money. They'll never see another dime from me.

• Laura Slater (@gamegirlie2007) reported 3 minutes ago

  @freedomsupport I’ve had many weeks of delayed texts and not sent texts, maybe a new SIM card would help? I’ve started carrying around the sim removal tool because that’s how often I’m taking it out and restarting it. @FreedomMobile

• Anuraag Mishra (@mishra911) reported 4 minutes ago

  @FreedomMobile the worst network and the customer service for any network. They are thieves so please stay clear. I bought 2 lines and it was completely unusable. I had no reception half of the city and moved out promptly. Now they are not refunding my money saying tough luck.

• Michael (@Michael70858663) reported 5 minutes ago

  @freedomsupport This company is a joke, treats customers like ****

• Alex (@Alex04162176) reported 5 minutes ago

  @freedomsupport Called Freedom mobile when it happened, advised to go to kiosk to reactivate service. In kiosk payment can't be completed and I better of with postpaid plan. So basically needed to cancel phone number, and pay with SAME credit card for postpaid plan, which I also asked to prepay

• Whorror (@Whorror5) reported 9 minutes ago

  @FreedomMobile let me pay my damn bill!!!!

• Winter (it/that) (@WinterBourneTO) reported 14 minutes ago

  Y'all have a number for retention?? I'd love to speak to them about my price that shot up this past month b/c my discounts ended :( I don't wanna leave cause i love u guys, but i don't wanna pay the craziness y'all asking for. i'm sorry but this white man poor.😢 @FreedomMobile

• Alex (@Alex04162176) reported 15 minutes ago

  @FreedomMobile was on prepaid plan, paid no problem monthly, same credit card use every day. You disconnected service for 4 days without warning. Pushed into postpaid plan & to change my number, billed 45$ activation fee and extra 50$ for postpaid plan that you pushed to prepay.

• Michael (@Michael70858663) reported 17 minutes ago

  @freedomsupport You just want me to DM so people don't get to see what kind of company you really are I'd rather just tweet my problems out about your crappy company