Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ruby (@Rubyhav) reported a minute ago

  @FreedomMobile thank you for taking my money and then suspending my service. Two hours of my time wasted and a refusal for a refund. Not very good customer service.

• Sarah Burssty 💙💛 (@SarahBurssty) reported 2 minutes ago

  A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

• Brad Hill (@dokterhill) reported 2 minutes ago

  @freedomsupport You lost me as a customer and everyone l told about my experience. Could have so easily been solved. Word of mouth travels fast.

• Jesse Stone (@stone4prez) reported 4 minutes ago

  A peice of paper isn't a problem A phone isn't a problem -- @TMZ @Pontifex @FreedomMobile -- A man is never allowed to access a peice of paper in a magical way And definitely not a phone -- A squirrel beside a phone No problem No rules need to be around Except no men again

• ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 5 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• Ms. Mo (@MsMo0881) reported 6 minutes ago

  @freedomsupport @TheRealMrMic Is there a reason why my daughter's service was suspended after we put a top up credit on back on February 26? I spoke to one of your reps this morning who was not only rude but also unhelpful

• Matthew Russell (@mattruss905) reported 9 minutes ago

  @FreedomMobile if I'm clearly in one of your coverage areas but consistently have your network fail and my phone reverts to roaming on Nationwide why is it me who suffers the loss of full speed roaming data access? It is not me choosing to roam, it is your network failing me.

• Ruby (@Rubyhav) reported 9 minutes ago

  @freedomsupport Well after speaking to 5 different people I was told nothing we can do. In a very rude manner actually. Can send the screen shot of it if you prefer.

• James A (@DimitriA26) reported 11 minutes ago

  @FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers

• Mr. Mic (@TheRealMrMic) reported 11 minutes ago

  @freedomsupport It seems to@be a connection issue with your towers