Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 03/25/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @freedomsupport Thank you. Its unfortunate that the customer service reps aren’t aware of this

  • MyFrontRowSeat IamShanaC (@MyFrontRowSeat) reported

    @freedomsupport Is there a problem with cell service at the moment (Vancouver)?

  • JoeTassone Giuseppe Tassone (@JoeTassone) reported

    @FreedomMobile Deals stay hot, yes, but your service also stays ****.

  • Tachfer85 Tanya (@Tachfer85) reported

    @FreedomMobile @Apple so I have this phone I got on tab from freedom when it was called wind.I can’t remember my Apple ID that I used on that phone now I can’t use the phone. Coz freedom can’t the find the receipt and apple needs proof. SOMEONE HELP!

  • the_cellarboy cellarboy (@the_cellarboy) reported

    @FreedomMobile is the iMessage chat system down? Been waiting 3 hours to connect to an agent…

  • AnasBahsas Anas Bahsas (@AnasBahsas) reported

    @FreedomMobile Wow expensive as ****.. Koodo has way better deals

  • bigwands ✨🍵Bigwands💗💜💙 (@bigwands) reported

    @FreedomMobile love that my service inexplicably couldn't be renewed this morning so I had to borrow a friend's phone to get to the hospital for a pregnancy emergency and now the website won't let me top-up either. 👍

  • KalPDG Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported

    @freedomsupport Hello. I tried adding a line to get the Apple Watch series 7 but nothing’s happening, either through the app or via web. Can you help?

  • paneerkepakode yungchun (@paneerkepakode) reported

    @FreedomMobile Never will I again choose v too have freedom again

  • SueinDurham Patsy ****** (Sue IRL) 🇨🇦 (@SueinDurham) reported

    @freedomsupport Thanks, I tried that. They ignore emails about wanting to cancel.