Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 03/19/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • subtleblorean subtleBangalorean (@subtleblorean) reported

    Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat

  • reaonford Reaon Ford (@reaonford) reported

    @freedomsupport I just got off the phone with your colleagues — they were unable to help me, but thanks for the offer. I was told I would need to turn off my Wifi every time, which isn’t much of a fix.

  • MrPisstofferson 𝕋𝕙𝕖 𝕌𝕟𝕘𝕠𝕧𝕖𝕣𝕟𝕒𝕓𝕝𝕖 𝕆𝕟𝕖 (@MrPisstofferson) reported

    @FreedomMobile FIX YOUR SITE!!! 🤬

  • LocalRaccoon156 Canadian Raccoon. (@LocalRaccoon156) reported

    Making data speeds slow because you went over you data limit is not a bad policy. However, making it so slow to the point it's basically unusable is so unbelievably evil. Paying 62.00 for 19gb is not worth it. @FreedomMobile is trash and I can't wait to leave this company.

  • emc150 emc150 (@emc150) reported

    @freedomsupport my network has been dropping to national off and on for the past 40min or so, and my messages won't send. What's up with the Ottawa area?

  • LocalRaccoon156 Canadian Raccoon. (@LocalRaccoon156) reported

    Bruh I understand making service slow when you pass your data limit. But making it slow to the point you can barely use is literally the most evil thing I can imagine. Thank you @FreedomMobile you made working harder for me.

  • VanCitySlug socialnorms (@VanCitySlug) reported

    @freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"

  • foretheshow Fore The Show (@foretheshow) reported

    @freedomsupport For the past 48 hours I have no data connectivity. Nothing loads. Are there outage issues or is this a throttling of my data?

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @Amma02020 @FreedomMobile If you're talking about RCS not working properly, temporarily turn it off, then turn it back on. The other way around it to get it working, would be a factory reset (because transfering junk data and settings from your previous device, can cause issues like these to happen).

  • cklibabeth83 Candice King (@cklibabeth83) reported

    @freedomsupport hi! I’ve been having issues with my text service since late Saturday afternoon - only a handful of messages are getting through, to a handful of people?