Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Parksville, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (4%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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sub_commandante
(@SCommandante) reported
@freedomsupport Call us , you say .....YOUR SERVICE IS DOWN. !!!
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport And again, I only went to store because online was impossible. I sure as **** didn't want to do in-store! It's the first time, and in light of all of this, waiving the fee does not seem like an unreasonable request. Hell, I got screwed on the $120 promo too! Loyalty be damned!
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?
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Ken Miller
(@ken_michelle) reported
@FreedomMobile 7 weeks of no data on one phone, multiple visits to the kiosks, countless phone calls and now you have also lost the phone number to our business. Ticket FSR00310197. Please help.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport 4 people, $40x2, 25x1, 30x1 ... gone. Interesting sort of economics you've got going there, but I won't contest it if you feel losing a 7 year (and otherwise fairly likely to be faithful) customer over $30 is worth it. I run the account, so the others are coming with if you want.
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Song A Day / Philosophy Away 🙏 🎶
(@song_philosophy) reported
@FreedomMobile, your customer service sucks. Please fix your 1 (877) 946-3184 and serve your customers with some respect. Shame on you I had to answer 3 surveys, and after not accepting any of your offers, you ended my phone call Called you 4 times #wednesdayrant #freedommobile
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Dallas Groot
(@iamgroot11) reported
So I spoke to a @freedomsupport technical suport specialist on the phone yesterday telling me I can’t use the nationwide network inside of a homezone, when ever did this policy change? It worked 2 months ago and the month before that when I tried it just fine.
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Saulo
(@Embuscadomelde1) reported
@freedomsupport if i could pay online, do you really think i would drive 5km? your answer is as disrespectful as the shopkeeper was with me. This justifies my desire to cancel this plan. 4 years paying to be treated this way. Ridiculous
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Saulo
(@Embuscadomelde1) reported
@freedomsupport it has nothing to do with the security procedure. Before telling me they were closing, they asked me what I wanted to do. therefore, they chose the type of service to be provided.
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Syl Carle
(@syl20carle) reported
@freedomsupport P.M. Sent to no avail. Absolutely horrible a provider to deal with.