Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• J Kyle Davidson (@Kyledavidson002) reported 4 minutes ago

  @FreedomMobile Dont buy it or fall for anything that show or Sell They double bill and then deny it They take money without your authorization And the cover up all there wrong doing and then blame the customer for it

• . (@chvntellll) reported 10 minutes ago

  @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?

• John from 🇨🇦 (@worldmeetjohn) reported 10 minutes ago

  @Brightstar Don't bother getting @Brightstar plans. I have a phone protection plan through Canada's @FreedomMobile and it's a scam. I pay $9/month on a 2-year contract - that's $216 over the contract. My screen cracked, and I'm being told it's $129 to fix. That's $390 after tax!!

• EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 11 minutes ago

  @freedomsupport According to your rep. I have to have had shaw at my home before. He solution was to get shaw hooked up ! Which is not a solution. If you can give me Freedom Home internet without the shaw factor I am in. I have the postpaid account.

• EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 15 minutes ago

  @freedomsupport As you found out Yes you have to be a current or former @ShawInfo customer in order to get @FreedomMobile Home Internet !

• Rik Ro (@ungullibleguy) reported 18 minutes ago

  @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

• jennifer stephens (@ohnojen) reported 18 minutes ago

  @freedomsupport I did and the service was awful- you can call me on my fido number

• clevareno (@Clevareno) reported 20 minutes ago

  @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

• jennifer stephens (@ohnojen) reported 22 minutes ago

  @FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.

• Ju Gim (@premiumkimchi) reported 22 minutes ago

  @freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?