Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 02/23/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cnote_vegas Chris (@cnote_vegas) reported

    @Jwestman85 @FreedomMobile Well don’t be pissed when ur car breaks down cause they’ve been trying to reach u about a extended warranty

  • MalaMoragain Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported

    @CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time

  • reuven_za Reuven Za (@reuven_za) reported

    @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

  • kemosite Kevin Montgomery (@kemosite) reported

    I received my last byte from @FreedomMobile last night. They don’t offer service in the area where we’ll be moving for @papineauhomes. We’ve switched to @koodo, but I recommend Freedom to anyone where that service is offered.

  • therealb0wser The Rev. b0wser (@therealb0wser) reported

    every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken

  • SeaFlipFlop Majestically Seaflapflap (@SeaFlipFlop) reported

    @freedomsupport heyo mind if I can get some help through DMs?

  • bigphil2672 concerned citizen (@bigphil2672) reported

    @freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

  • timnguyen_co Tim Nguyen (@timnguyen_co) reported

    @freedomsupport That’s not even close to the issue being discussed but I’m going to DM you anyway

  • Rad6Norin Norin Rad (@Rad6Norin) reported

    @freedomsupport Assist? You lazy morons don't do anything of that sort. If it was a phone call asking for help. You guys would hang up the phone or put it on hold forever..

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.