Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 01/28/2026 11:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • reuven_za Reuven Za (@reuven_za) reported

    @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

  • therealb0wser The Rev. b0wser (@therealb0wser) reported

    every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken

  • AlefYei Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.

  • mitchyFNmitch mitchyFNmitch (@mitchyFNmitch) reported

    @freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx

  • bigphil2672 concerned citizen (@bigphil2672) reported

    @freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

  • Jenkins20Jarvis JJ (@Jenkins20Jarvis) reported

    @TinaYazdani 911 service will work for any phone in the subway. If someone is really concerned about their safety, they can always get service through @FreedomMobile.

  • candentblanc Conor K.L. O'Hara (@candentblanc) reported

    @freedomsupport In Ontario, Canada, your service won't facilitate texts and when I called you guys, you said it would take "3-5 business days". How is that acceptable and why should I remain with your company?

  • Woody1O Mike (@Woody1O) reported

    @freedomsupport I'm getting a network error trying to pay my bill

  • SeaFlipFlop Majestically Seaflapflap (@SeaFlipFlop) reported

    @freedomsupport heyo mind if I can get some help through DMs?

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.