Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 02/17/2025 05:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    Just swapped from @FreedomMobile to @Rogers Wireless. It's weird having service at home and being able to use the data that I pay for instead of being told "Page failed to load". Getting text messages in under 6 hours is also nice.

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔No that's not the reality of your company and you know what not having my phone does not help the situation and they cannot connect my line and that's the reality of the greedy world. Freedom mobile made their millions they can't wait a few more days? I live in poverty and

  • sistermedia Maria Miccoli (@sistermedia) reported

    BEWARE SCAM! @freedommobile employees telling customers to cancel bank payment and give them cc# instead. DO NOT DO THIS!

  • KansaraKetul ketul kansara (@KansaraKetul) reported

    I am @FreedomMobile customer from last 6 years and I had bonus data of 10GB from my previous plan. last month I have upgraded my plan. @FreedomMobile removed my bonus data which was given me one year before and said as you changed your plan you are not eligible for bonus data.

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport This was an ongoing issue from yesterday and I am waiting for an update. Apparently it was happening to multiple customers.

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.

  • albermarle99 rosssboys (@albermarle99) reported

    @AnthonyLacavera @FreedomMobile Original wind customer will go back to landline before going to Rogers or bell

  • HealingVisionz Geordie GreenHeart - green hearts spread out (@HealingVisionz) reported

    @iPhoneinCanada Now maybe @ShawInfo and @FreedomMobile will support the #cowichanvalley

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. @CCTS_CPRST

  • user91234567 NK (@user91234567) reported

    @FreedomMobile You guys are the worst. It's been 5 days since I requested to change address of my connection and still no response from you guys. Ref no NGV0424918