Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 02/28/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ManjotGilSingh Manjot Singh Gill (@ManjotGilSingh) reported

    @freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?

  • bigphil2672 concerned citizen (@bigphil2672) reported

    @freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

  • vaibhavby6 Vaibhav Gupta (@vaibhavby6) reported

    @FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?

  • Woody1O Mike (@Woody1O) reported

    @freedomsupport I'm getting a network error trying to pay my bill

  • reuven_za Reuven Za (@reuven_za) reported

    @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

  • MeetingsCurator Tatiana Schturyn (@MeetingsCurator) reported

    Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

  • ahsm444 ahsm444 (@ahsm444) reported

    @FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

  • god_fraction Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    every month some new problem when paying my plan 😫 I’m tired @FreedomMobile

  • wolfmoon1984 Leonardo Rothschild (@wolfmoon1984) reported

    @freedomsupport My bill has doubled. I was told it would be an additional $15 month for the upgrade. I should have known. I could handle the awful coverage when my bill was cheaper, but now it's $140 for a GARBAGE service.