Freedom Mobile outages and service status in Parksville, British Columbia

Problems in the last 24 hours in Parksville, British Columbia

Freedom Mobile signals over the past 24 hours, with local activity from Parksville, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mystofrealm (@mystofrealm) reported 3 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

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  Stu P (@HoopsterDoofus) reported 8 minutes ago

  I signed up weeks ago for Freedom Home Internet. My activation date was yesterday BUT I'VE NOT RECEIVED MY MODEM OR ROUTER. My other ISP has been cancelled and I have no internet for my home. That's a huge problem. I NEED THE HARDWARE TODAY!!!!!! 🤬 @FreedomMobile

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 8 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• 
  Adam Adam (@AdamA68412) reported 9 minutes ago

  @FreedomMobile Never again . .

• 
  Gamer Graham (@GTM618) reported 10 minutes ago

  @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

• 
  manish midha (@midha_manish) reported 13 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 14 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

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  Sue Lovely Terrio (@LovelyTerrioS) reported 16 minutes ago

  @FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged

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  Stephanie the alchemist (@Stephdalchemist) reported 17 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  darkstarr05 (@darkstarrrrr11) reported 18 minutes ago

  @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter