Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 01/02/2026 02:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TopLeftCorner2 TopLeftCorner2 (@TopLeftCorner2) reported

    @freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?

  • Kellryth Kelryth 🇨🇦 (@Kellryth) reported

    @DOPEboyTHC @freedomsupport wow, my first outage in what 5 years I think. Or maybe I just keep missing it. I had more outages with bell mobile than I do with Freedom. I can't comment on any other mobile company.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport Thanks. Definitely some kind of issue, they said they will contact me when resolved, likely end of day today or tomorrow. At one point they showed me their screen; it was just spinning wheels

  • thebesttweets69 Good Tweets (@thebesttweets69) reported

    Freedom mobile data is about as slow as trying to hook up a 56k modem to a wifi router (somehow), then going as far away as you can go while still being connected, and watching a 16k youtube video on 5 different devices. #freedommobile #funny

  • konjennedy Jon Kennedy (@konjennedy) reported

    @freedomsupport Hi….does Freedom support group text messaging?

  • gdsmth SAL (@gdsmth) reported

    @freedomsupport Thanks. My bad experience was actually with Samsung Canada directly through their website. Let's see the outcome of this promo first.

  • pollux2325 John Hutchinson🇨🇦🇨🇦 (@pollux2325) reported

    @freedomsupport, @FreedomMobile Are you experiencing network issues, I can't call or text anyone. I use my cellphone for work. It's kinda important

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

  • Brian71640515 Brian 🇨🇦 🇮🇪🇷🇸🇺🇦💉💉💉 (@Brian71640515) reported

    @freedomsupport All unknown callers go straight to voicemail for a few weeks now. This has been going on for 8 years at least. Chinese robocallers and others harassing my phone. It never stops, and they keep using new fake numbers each time. I hope STIR/SHAKEN can be active on iPhones soon!

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hey @freedomsupport , does network adjust the time for daylight savings, or is that me manually doing it? Up early for a swim meet so many not enough coffee yet, but I seem to remember the time just automatically updating?