Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Parksville, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Murray Pearson
(@MurrayPearson9) reported
@freedomsupport this is the 4th month in a row that I will need to contact your customer service, sit on hold for an hour to get a charged reversed which should not be charged. I paid the full annual fee back in Nov and you keep billing the fee every month. U are wasting my time
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Mark Johnson
(@poli_sci_guy) reported
@freedomsupport I am a prepaid customer. If I set my phone to call-forward to my business phone, does that incur any charges? Thanks!
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Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.
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Marissa S
(@Marissa44670625) reported
@FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..
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Ambre
(@Ambre24777994) reported
@FreedomMobile I do NOT recommend freedom mobile to anybody. I’d rather pay out the *** to a company that has full service everywhere than to pay out the *** to a company that cuts out everywhere including major cities.
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Jon
(@Jon49071940) reported
@freedomsupport Freedom network is down in alliston ontario again. Been with freedom/wind mobile past 8 years, service should improve not decline. Its not our devices, it can't be all apple and android phones. When will this stop?!?!
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Ambre
(@Ambre24777994) reported
@FreedomMobile how can a company cut off a man for $33??? When his new bill isn’t even due yet?! You are ******* over someone FOR $33!!!!!! DURING THIS TIME OF YEAR?! Yea **** that, all three of us in this house will be switching phone companies.
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AJtehbest
(@ajtehbest) reported
@FreedomMobile Awful
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***** Eagle
(@VixenEagle) reported
@freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.
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b b
(@imnottweetering) reported
@freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.