Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kerehama (@kerehama91) reported 7 seconds ago

  I love how as I'm on the phone with @FreedomMobile trying to cancel my account, the phone call drops - shortly after the agent tried to get me to stay. For the last 3 years your network hasn't worked (or improved) where I need it most: work & home.

• kj (@Kjerstinism) reported 19 seconds ago

  @FreedomMobile I've been with you for a decade. I pay $35 a month. Yall can't bless me with 20gb cause i only got 8gb. Treat me your loyal customer a little better. Thanks.

• Tiffany Chee-a-tow (@MlleCheeatow) reported 33 seconds ago

  Just a heads up that @FreedomMobile changed the way they charge for data roaming and I was hit with a $94 charge for a DAY TRIP to Buffalo. But don’t worry, customer service was able to knock $30 off of that while they kept telling me “next time buy an add on”

• Dee Mo (@DDeenie) reported 6 minutes ago

  @freedomsupport provides terrible service. Their insurance provider, Likewize, has no option for in person repairs in the lower mainland of BC. @FreedomMobile cannot offer a reasonable alternate solution to the problem.Don’t use them as a provider or buy the insurance.

• savouxx ☁️ (@savouxx) reported 7 minutes ago

  @FreedomMobile your unlimited data plans slow down once the data bucket is used up. This actually slows down the internet so much that it’s unusable. Can you speed up the data please.

• Ashleigh Addison (@ashleighaddison) reported 15 minutes ago

  @Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!

• savouxx ☁️ (@savouxx) reported 18 minutes ago

  @freedomsupport Unlimited data shouldn’t slow down after the data bucket is used as it originally did when wind was your company. I hate the change. It’s not unlimited when the lte speeds are unusable. Just a thought.

• Abhishek (@abh1kashyap) reported 19 minutes ago

  @freedomsupport absolutely pathetic service and customer care

• Abhishek (@abh1kashyap) reported 20 minutes ago

  @freedomsupport your customer service sucks, you rip off customers, I am been charged for incoming call and Victor from customer care says he can’t do anything about it

• Sinead (@Sinead09487728) reported 23 minutes ago

  @FreedomMobile is network down? I can't make calls the last 2 days..