Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 11/27/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jameser78 James Robb (@jameser78) reported

    A booth worker ID never seen before at a @FreedomMobile mall kiosk poked around my phone without permission a few weeks ago, and now my email is getting spammed by this unknown to me @ozy news group multiple emails a day. Not happy with this practice.

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @freedomsupport is there a service outage in Coquitlam BC?

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @FreedomMobile you have very poor service and reception. You have treated a disabled customer with no regard. Your tesponse: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

  • _BrianMahoney Brian Mahoney (@_BrianMahoney) reported

    @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Your service is extremely poor and frustrating. I have never had proper reception, you keep taking $$ out of my account but you do not resolve the issue. Now you're asking me to pay $600 to find another service provider. I am a disabled person and cannot even call my Dr.

  • Sixities Six (@Sixities) reported

    @freedomsupport so who do I have to talk to, to get my old plan back that was grandfathered in and I was told would never change

  • michaelsecom David Michaels (@michaelsecom) reported

    @freedomsupport Been there and done that. It doesn't work when I click on the tablets. I get blocked by the upgrade question and then it says that I am not eligible when I select upgrade.

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport I have had the worst service from your online agents. I will never recommend you to anyone

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Total lie. Poor service. Then you respond: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

  • BenAdams519 Bska (@BenAdams519) reported

    @freedomsupport no service in southern Ontario