Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Parksville, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Bubloo
(@bumboo87) reported
@freedomsupport Hey, when will express payment be available online again? Website is down
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Lee-Anne-Rose Walker
(@leeanne_walker) reported
@freedomsupport That’s not true. Just spoke to someone on the phone and my ticket will not be escalated to be resolved. Im paying $150 a month to not be able to send txt msgs and no one can tell me why or help.
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Mehrad
(@sesamejar) reported
@freedomsupport Charging $0.5/MB is exactly what these tweets are about! The most expensive price for the lowest quality of service and support!
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Balaji B
(@aquarianiyer) reported
@freedomsupport I am a @FreedomMobile customer since 2017. Could you dm me and take down my number before letting me know of stock? I am not confident the stores will call.
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Canadian Raccoon.
(@LocalRaccoon156) reported
Making data speeds slow because you went over you data limit is not a bad policy. However, making it so slow to the point it's basically unusable is so unbelievably evil. Paying 62.00 for 19gb is not worth it. @FreedomMobile is trash and I can't wait to leave this company.
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Mehrad
(@sesamejar) reported
@Ryan_r_Williams I was charged more than a a few hundred dollar for 400mb of roaming data by the @FreedomMobile and when I asked to cancel my service they said there will be “consequences” and I won’t receive my phone number!
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Reaon Ford
(@reaonford) reported
@freedomsupport I just got off the phone with your colleagues — they were unable to help me, but thanks for the offer. I was told I would need to turn off my Wifi every time, which isn’t much of a fix.
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Mind over Matter
(@tryoung) reported
@MichaelJonesETC @freedomsupport @FreedomMobile Their customer support is generally better than Bell's, Roger's and Telus'. Never had a complaint about Freedom, other than lack of signal in Stittsville. I still remember being on the phone with Rogers for hours to resolve a problem. Pathetic.
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subtleBangalorean
(@subtleblorean) reported
Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat
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Kempton Lam 🇺🇦 🇨🇦
(@Kempton) reported
@YukariSakamoto @Verizon @VerizonSupport So sorry to hear the continue problems u have w #fail #Verizon when they told u to pay more than u should and then refuse to refund u! P.S. When I had problems with #FreedomMobile, they often drag out the complains, or refunds but they 90%+ do the right things if I kept at it.