Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (31%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jessica (@LonghugJessica) reported a minute ago

  @freedomsupport This is not a one-time payment, you are on financial support now until you are richer than a retail company

• Susan Smarz (@SueSmarz) reported 2 minutes ago

  @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

• Jordan Jonah (@JordanJonahOF) reported 3 minutes ago

  I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

• Luke McPherson (@lukemteacher) reported 4 minutes ago

  Hi @freedomsupport - is there a service outage in North York? We have no phone service here.

• Dan Del Villano (@ShambalaDan) reported 4 minutes ago

  Omg, @FreedomMobile, you can't even send me a text so that I can log into my account. Little wonder I'm leaving. That and the crappy coverage. And the dropped call to the ambulance service.

• Artur Langu (@ArturLangu) reported 6 minutes ago

  @FreedomMobile customer service hangs up the phone while asking for support.

• King (@KingOfTarnished) reported 9 minutes ago

  @TrifGaming @FreedomMobile Ive been using koodo for like 10 years awesome service

• Kimbo (@Kimbo74467683) reported 10 minutes ago

  @FreedomMobile seems like the network is down?

• Leach (@AndrewL42536268) reported 11 minutes ago

  @TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.

• Patrick Cartlidge (@r3quiredreading) reported 11 minutes ago

  @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.