Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 12/18/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @FreedomMobile is THE WORST COMPANY they charged me 591 dollars for cancelling my phone, don’t go fool yourselves thinking that You will save money by hiring them, they have the worst service!!!!! And they are scammers, be careful, don’t recommend this company

  • harpreetsoni solitude it is now (@harpreetsoni) reported

    @FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile

  • Jules202277 Jules of the Rain (@Jules202277) reported

    @freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS

  • Neelshuk1 Shukla (@Neelshuk1) reported

    @freedomsupport Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.

  • emc150 emc150 (@emc150) reported

    @freedomsupport my network has been dropping to national off and on for the past 40min or so, and my messages won't send. What's up with the Ottawa area?

  • rishabhhanjra1 Rishabhdeep Singh Hanjra (@rishabhhanjra1) reported

    @FreedomMobile Hello. I moved out of freedom one day ago; but now i want to come back to freedom or i am maybe switching to some network. I can come back to freedom if freedom waives off my connection fees. Let me know if you want customer; otherwise i will have to choose another network. Ty

  • VanCitySlug socialnorms (@VanCitySlug) reported

    @freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"

  • mohini7095 Mohini Sharma (@mohini7095) reported

    2 hour chat with my dear @FreedomMobile just to make a call to Canada. I deserve something to help you find a case patiently and to improve your services. END RESULT: No luck 🫥 #freedommobile

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport having issues with my service…. My data is still being choked out even though the billing cycle has reset… And I have not used 5 gigs of data in Less the. 15 hrs

  • Neelshuk1 Shukla (@Neelshuk1) reported

    @FreedomMobile Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.