Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Sidharth Mohan (@SidharthMohan44) reported 3 minutes ago

  @FreedomMobile Myself Sidharth Mohan, I was a freedom customer for almost a year. I have experienced extremely bad service from Freedom mobile today. Yesterday, I visited the Freedom store near me to change my prepaid service to a post-paid service for upgrading my hardware.

• FRAN 🇪🇸🇪🇸 (@mimadrid) reported 3 minutes ago

  @FreedomMobile Does Freedom have any LOCAL customer care help or only in the Philippines?

• AA Baby (@AABABY333) reported 8 minutes ago

  @freedomsupport As a young adult I’ve never had such horrible costumer service. I will never be using freedom services again and I advise every1 to do the same. This company at the bare minimum doesn’t even have the decency to help u over the phone “chat support only”. v upset.

• The Scruffs (@The_Scruffs) reported 10 minutes ago

  @freedomsupport been on hold for 2hrs, calls dropped and frankly shambolic customer service while trying to reach customer retention/loyalty before I take 10+ years of business elsewhere.

• ahsm444 (@ahsm444) reported 11 minutes ago

  What’s going on with my service @FreedomMobile? Since this summer it’s horrible! Dropped calls all the time, terrible reception where there used to be great reception (same locations). Always switching to 3G. Always going into SOS mode. It’s becoming unbearable. New phone and SIM

• allthingsconsidered (@iamnuriye) reported 11 minutes ago

  @FreedomMobile are literal fraudsters - no one in person can help you and they refuse to help over the phone and they lie about what the app can do. Never ******* use them.

• Meg (@MegGillisPhotos) reported 13 minutes ago

  @FreedomMobile Why is it such a hassle to do anything on your services! Your phone staff can't spell my name right or do anything with my account and yet I have to go into a store just to be told I need to phone customer service. Stop sending me in circles over simple fixes!

• marty🇦🇹🇭🇺 (@Mart_ayy) reported 16 minutes ago

  @FreedomMobile more like broken ****** mobile your data sucks

• Bryan Valderrama (@bvalderrama) reported 20 minutes ago

  @AdammO_ @FreedomMobile i'm not, i've been trying to fix my mom's account all day. so dumb

• FRAN 🇪🇸🇪🇸 (@mimadrid) reported 21 minutes ago

  @FreedomMobile Does Freedom have any local customer care help or only Philippines?