Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 03/26/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport absolutely pathetic service and customer care

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport your customer service sucks, you rip off customers, I am been charged for incoming call and Victor from customer care says he can’t do anything about it

  • MellowCanuck_46 Mellowcanuck (@MellowCanuck_46) reported

    @FreedomMobile ....unlimited but only up to 20 gigs? Your service is snap crackle pop.

  • NeilPatelcanada Neil Patel (@NeilPatelcanada) reported

    @FreedomMobile I am not happy with Freedom billing, after one year when I chat with agent asking about buyout, agent charged me $ 20 more monthly still facing network problems in Kitchener

  • savouxx savouxx ☁️ (@savouxx) reported

    @freedomsupport But if it doesn’t load the pages the data isn’t unlimited it’s throttled and limited. It’s very clear, unlimited data - but should be working when my data bucket is used up it shouldn’t slow down in speed

  • Dan_26__ Dan (@Dan_26__) reported

    @FreedomMobile When will freedom network expand to banff?! Come on guys!!

  • savouxx savouxx ☁️ (@savouxx) reported

    @freedomsupport Unlimited data shouldn’t slow down after the data bucket is used as it originally did when wind was your company. I hate the change. It’s not unlimited when the lte speeds are unusable. Just a thought.

  • savouxx savouxx ☁️ (@savouxx) reported

    @FreedomMobile your unlimited data plans slow down once the data bucket is used up. This actually slows down the internet so much that it’s unusable. Can you speed up the data please.

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile is network down? I can't make calls the last 2 days..

  • kerehama91 Kerehama (@kerehama91) reported

    I love how as I'm on the phone with @FreedomMobile trying to cancel my account, the phone call drops - shortly after the agent tried to get me to stay. For the last 3 years your network hasn't worked (or improved) where I need it most: work & home.