Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 12/21/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • haulyuhass__ L. (@haulyuhass__) reported

    @FreedomMobile how come I didn’t get an emergency alert for this thunderstorm warning?

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Okay cool please fix it soon because this is terrible thank you

  • _akuacoco ᴺᵃᵗᵃˡⁱᵉ 🤍⁺ (@_akuacoco) reported

    I don’t even know why I have my phones services with these ppl @FreedomMobile . Their customer service is dead, their agents are so rude and are NOT knowledgeable about the business. I need to switch

  • junhu604_jun Jun (@junhu604_jun) reported

    @freedomsupport The service in Ottawa is down, how can I make any phone calls?

  • Romancemoviefan Romance Movie Fanatic (@Romancemoviefan) reported

    @freedomsupport Still can't phone, text or use data after that massive storm in Whitby. Any update on service issues?

  • Geoff_Leo Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported

    @freedomsupport Making someone pay for extra data when YOUR towers are down and they HAVE to use the nationwide option? I’m in a freedom zone, but there’s no signal because your tower has now power. So why should I be paying the extra for the lack of service in your zone?

  • LCoates95 Louise Coates (@LCoates95) reported

    @FreedomMobile how can I cancel my phone plan? Been on hold for nearly 30 minutes?

  • 11ptg11 Patrick (@11ptg11) reported

    @freedomsupport I dont have data anymore, I'm on roaming? Is there an outage?

  • TweetLatestNews Tweet Latest News (@TweetLatestNews) reported

    @FreedomMobile You really internet is slow. I can barely surf.

  • char_flory Charlene Flory (@char_flory) reported

    Anyone else in Durham having service issues with #FreedomMobile