Freedom Mobile

Freedom Mobile Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 12/05/2025 15:00

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (22%)

    Phone (22%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. TV (2%)

    TV (2%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Saajal_Lion17 Saajal Lohani (@Saajal_Lion17) reported

    @freedomsupport ported my network to Freedom on 24th Oct 21 in North york. The sales rep said he hs activated the new freedom sim. Its been more than 30 hours, unable to make calls or recieve calls. Network shows only 2 bars. However data works fine. Pls advise @FreedomMobile

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @FreedomMobile is there an email address to the headquarters of Freedom I can have to talk about the exceptional service of a rep? If so please send it to me.

  • _XAmount Kahleel B. (@_XAmount) reported

    @FreedomMobile your guys service is garbage

  • enterkvk1 Vignesh (@enterkvk1) reported

    Hi @FreedomMobile, I am travelling to India due to a family emergency. Will I get incoming text messages by default or I need to activate some package. I do not need to call or use my mobile data from India. I just need incoming text messages.

  • DevServWorker M. Jackson (@DevServWorker) reported

    @FreedomMobile We bought the $100 plan with freedom mobile for our child. Do not get it for your kids. It cannot recieve or make calls or texts indoors. Anyone else with this issue? Freedom mobile doesn't care after you get it either.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported

    @RogersHelps in Surrey, BC .... 72th Ave and 144th street has never been impoved for cell service including #freedommobile and other cell service providers....

  • trxxvis 𝖜𝖆𝖘𝖙𝖊𝖞𝖚𝖙𝖊 (@trxxvis) reported

    @feedinghand @FreedomMobile forget outside the city i havent had more than 2 bars in the damn city in months🙄🙄

  • _hamzahayat Hamza Hayat Qaisrani (@_hamzahayat) reported

    @FreedomMobile I think you really need to rethink your customer support training. I'll be cancelling my account after speaking with a "manager" about a technical issue and seeing how rude and condescending he was. Manager Name: Ali C69099460

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile Some people just don’t get it @FreedomMobile network anywhere as it doesnt exist.

  • mahihkan63 ka_peyakot_mahihkan (@mahihkan63) reported

    @FreedomMobile Sick & tired of the extremely bad service ! Don't expect me to pay for 15% out of 100% of service when my bill is due at the end of this month ! I will be calling to complain directly !!! 😤😠😡🤬