Freedom Mobile

Freedom Mobile Outage Report in Penticton, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Penticton, British Columbia 11/23/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport This copy paste is just waste of time.. at least 10 times I spoke to your agent. I beg beg beg people keep away from this terrible brand. There is no word to describe their hypocrisy...

  • curtisyiskey Adam (@curtisyiskey) reported

    @FreedomMobile Before being tricked into getting this..note that they do not have 5G capabilities. Hard enough to connect to LTE. Also, just ask them how fast their data speeds are (up and down). They will NEVER give you an answer. If you ask bell, they immediately say 100mbps up and down.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Keep away from Freedom for peace of mind.. it is totally garbage ..

  • hopeandpainn borderlinelife (@hopeandpainn) reported

    And all #freedommobile can do is hang up within the first thirty seconds of the call.. all I said was hi.. I will show my mother ******* face in person and resolve this bs

  • ImIrshadkhan Irshad Khan (@ImIrshadkhan) reported

    @FreedomMobile Hi My partners account has been top up incorrectly inspite of us telling freedom customer care not to do that. #shameonfreedom #pathetic #worstcustomerexperience

  • rinobo Rino B 🐧 (@rinobo) reported

    @GMPOLL @FreedomMobile How is their cell phone service overall, ive heard it can be really hit and miss a lot of the time.

  • The_Strath Michael Strathmore (@The_Strath) reported

    @FreedomMobile Wait... your network offers 5G service?

  • Crackmacs cm (@Crackmacs) reported

    @Gayosaurus @FreedomMobile It's so tempting. My only concern has been leaving the city. I don't do it often, but when I do, I really really really enjoy having service. Especially when camping and stuff.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport I need help I have been trying to buy a phone for 5 hrs finally got someone on chat who cannot read English. Your phone line is down I need a human PLEASE I AM BEGGING!!!!!!

  • GMPOLL Goldie Poll (@GMPOLL) reported

    @freedomsupport I’m literally on hold now though? This is terrible customer service