Freedom Mobile

Freedom Mobile Outage Report in Penticton, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Penticton, British Columbia 12/14/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stephlackey Steph Lackey (@stephlackey) reported

    @FreedomMobile DM’ed. Thanks for trying to the rep who responded promptly. Appreciate your honesty. No solution. For others who may be in a similar situation, be sure to put two names on the account or Freedom WILL take advantage of a son trying to help his aging father.

  • Stand4Tibet TenLha (@Stand4Tibet) reported

    Hi @FreedomMobile if u hav installed glass shield in ur store, does it mean ur employees doesn’t hav to wear Mask??Please keep ur customer’s health in priority. I thought Govt has made it mandatory to wear mask in stores unless u have a different rule for ur stores! #disappointed

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport You fail to understand there was no customers there was no cleaning going on. If Freedom is concerned about safety then why say your open physically? If no customers then open up and look after your customers who are available In this case SOON 2B FORMER CUSTOMER #NoExcuses

  • kevinek95 Kevin Musial (@kevinek95) reported

    @freedomsupport Idk. But thats kind of a joke to tell someone that it takes 2 weeks to come in and then person waits for over a month... my current phone is barely working. Charger port doesnt work. And screen is busted... and all that happened right before i ordered the iphone 12 pro...

  • CrissyAD Cris (@CrissyAD) reported

    @Healathome1 @FreedomMobile @thepencentre All around very disappointed with their customer service.

  • miseusaebyuk 새벽 (@miseusaebyuk) reported

    @FreedomMobile why is texting not available right now fix your stuff

  • mstomicic Tania Tomicic (@mstomicic) reported

    @FreedomMobile worst customer service! You changed my phone number without my permission, assigned a new number that was assigned to someone else and can't immediately rectify the problem? My old number is the only number I can be reached at! I cannot wait.

  • kevinek95 Kevin Musial (@kevinek95) reported

    @freedomsupport I am very unhappy with your service so i would expect some recommendations. Since the fault is on your end...

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported

    As usual I have little internet connection at this time of the evening daily @freedomsupport I suppose we need to talk. I will do my best not to take this out on one of your employees. It's the company I have issues with ! 🤬😡😠😤

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @FreedomMobile 1/2 I wanted to pay my bill since I was shopping I also wanted help with a promotion for an upgrade. The store is open door is locked im instructed to call a Number yo secure a time and place I can come into. Another lousy customer service Covid excuse.