Freedom Mobile

Freedom Mobile Outage Report in Penticton, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Penticton, British Columbia 03/17/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jkmiller123 Kevin Miller 🧞‍♂️ (@jkmiller123) reported

    @FreedomMobile great customer support today. Thank. Added a data package to the wrong line at 3 am because I was sleepy. And they fixed it up quickly and easily.

  • GogoLand6 Gogo Land (@GogoLand6) reported

    @freedomsupport Did you read the part where I said my PERSONAL device? This is a nuisance. Maybe run this customer concern up the chains rather than automatically dismissing it with this response. Sigh.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • woohoo331 woohoo331 (@woohoo331) reported

    @freedomsupport trying that but its a guesstimate at best they are looking at 4-5 weeks before they can guarantee anything how do you never have stock of any of the phones that people are looking for?

  • dapperlibra Ty Best (@dapperlibra) reported

    @freedomsupport I need some help. Where would I find my PUK Code?

  • madmanbrewer David Draper (@madmanbrewer) reported

    @freedomsupport As I have said repeatedly, I paid for the roaming. Yes I was in Windsor the day before but that shouldn't be my problem

  • invest2the Invest2theMoon (@invest2the) reported

    @freedomsupport Freedom Service is down in Surrey, BC

  • PrincessRiccia Riccia M.S Kay Quinn (@PrincessRiccia) reported

    @freedomsupport been calling support for an hour and keep getting my calls dropped when the line is getting transferred.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • Ceeceepunk ...one eye open when I'm sleepin, one AaAyyyeEEEee (@Ceeceepunk) reported

    @freedomsupport so, is there any service outages in Surrey, BC? I know there qas a power outage, but no one is actually saying anything. Can we get some clarity?