Freedom Mobile Outage Report in Penticton, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Mohamed El-Khashab (@mikashab) reported 3 minutes ago

  @freedomsupport how to cancel subscription to voicemail, please?

• Max (@Max60840129) reported 5 minutes ago

  @FreedomMobile horrible customer service! Y'all offering new customers a special plan and don't want to allow your current customers to opt in, really shows us how much y'all appreciate our business. And customers with pay as you go can cancel service and rejoin to get the deal

• Patricia Balanza (@Patribalanza1) reported 6 minutes ago

  @freedomsupport do you have any outage in 85th street SW? home internet doesn't work

• Alex (@Alex04162176) reported 10 minutes ago

  @FreedomMobile was on prepaid plan, paid no problem monthly, same credit card use every day. You disconnected service for 4 days without warning. Pushed into postpaid plan & to change my number, billed 45$ activation fee and extra 50$ for postpaid plan that you pushed to prepay.

• Anuraag Mishra (@mishra911) reported 10 minutes ago

  @FreedomMobile the worst network and the customer service for any network. They are thieves so please stay clear. I bought 2 lines and it was completely unusable. I had no reception half of the city and moved out promptly. Now they are not refunding my money saying tough luck.

• Duke Boerschke (@eboerschke) reported 11 minutes ago

  @freedomsupport Or ask Customer Service how many calls they have received concerning processes errors. Have IT look into it. Stop insulting customers by saying the bank has declined their card.

• Dede (@DLK2699) reported 11 minutes ago

  @freedomsupport Sounds like ur defending/siding with the staff and don’t need a new customer

• Carol Hochu (@carolhochu) reported 13 minutes ago

  @freedomsupport Help in the USA, have enabled data roaming but cannot get a network so no text or calls, how to do I get a network?

• Alex (@Alex04162176) reported 15 minutes ago

  @freedomsupport Called Freedom mobile when it happened, advised to go to kiosk to reactivate service. In kiosk payment can't be completed and I better of with postpaid plan. So basically needed to cancel phone number, and pay with SAME credit card for postpaid plan, which I also asked to prepay

• Gogo Land (@GogoLand6) reported 23 minutes ago

  @freedomsupport Why do I have to verify my account EVERY time I log into your site on my personal device?!! Please, fix this.