Freedom Mobile

Freedom Mobile Outage Report in Penticton, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Penticton, British Columbia 02/19/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport So, as an example, look at. The LG 8x atm, I see it says to check stores, but unless I login, there's nothing about online stock. Or is that the sign in and of itself?

  • letsgetout YourMaster (@letsgetout) reported

    @FreedomMobile Left with my poor girl in tears after being screwed by the rude store rep trying to scam us lying about everything and shouting. Her current plan got screwed and her protection plan on her current phone removed which he said he can’t do anything about to put back after cancel..

  • Shawn83Star Irie Rasta LoⓋe🇨🇦🇯🇲 (@Shawn83Star) reported

    Dear @FreedomMobile are you really calling my phone and not leaving any messages? Unless it's a FREE upgrade to the next version then please stop. Sincerely, loyal customer.

  • Takinagrumpy T.J. Smola (@Takinagrumpy) reported

    @FreedomMobile my texting has been down since 6pm christmas day everything else works fine. Anyone else have this issue?

  • J0rricks J0rricks (@J0rricks) reported

    @FreedomMobile Unlimited data on a very limited network isn't really unlimited

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?

  • liaaaxo_ rude gyal 🇬🇾 (@liaaaxo_) reported

    @freedomsupport @FreedomMobile is literally the worst company I’ve ever had to deal with.

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Really? Spend 3 hrs trying to get to a bill resolution and agents and supervisors were of no help. Will be porting out to Rogers tomorrow. Customer service sucks.

  • shysunlight Nat (@shysunlight) reported

    @FreedomMobile I am extremely disappointed in how horribly I was treated by one of your store managers and several of your “customer service” reps. It took a CRTC complaint and hours of time to reach an acceptable resolution. I will NEVER recommend Freedom to anybody

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.