Freedom Mobile Outage Report in Penticton, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Yatsina (@Yatsina) reported 6 minutes ago

  Need a new phone company too! Since @FreedomMobile can't/won't process my payment. Customer service tried and it came right back. It's not my bank so don't ask dumb questions. #help or disconnect my line and let me go. #justsayin

• Salma (@Salma31097164) reported 7 minutes ago

  @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

• rk (@rk56196339) reported 8 minutes ago

  @freedomsupport @FreedomMobile not helpful customer service worst telecom services

• hardeep kalirai (@mylifeashardeep) reported 10 minutes ago

  Horrible customer service @FreedomMobile

• Steph Lackey (@stephlackey) reported 10 minutes ago

  @freedomsupport Over the past few months I have talked to 5 service reps and no one could help. Can you please put me in touch with someone who has more authority that may me able to help correct this?

• Kassie (@Kassie_YEG) reported 12 minutes ago

  @FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***

• Doug (@HeadBanger1968) reported 12 minutes ago

  @FreedomMobile so, I get a message that I'm due for a hardware upgrade, I jumped thru all the hoops only to find out that I have to find a store that remains open,has the phone I want, during a pandemic when we are supposed to stay home??? Not going to be a customer much longer!

• 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported 14 minutes ago

  @freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?

• James (@WilluMilkit) reported 15 minutes ago

  @signalapp Love the app. Great and quick support last week when I had issues with @Telus but not @FreedomMobile

• Richard Ng (@GreatRootBear) reported 24 minutes ago

  @stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.