Freedom Mobile

Freedom Mobile Outage Report in Penticton, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Penticton, British Columbia 01/26/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kaustiel Kait (@kaustiel) reported

    @freedomsupport I need help with my phone call forwarding to a phone that doesn’t exist

  • BodoJA Jamie Bodo🇨🇦 (Me/Myself/I) (@BodoJA) reported

    @FreedomMobile Why didn't the BC Emergency alert system test come on the network. No one in my house on Freedom got the notice. My work phone on Rogers received the notice.

  • Bringthenoise19 яυℓє σƒ 9 (@Bringthenoise19) reported

    @FreedomMobile paid for 40 gigs only getting 20 and customer service refuses to fix the problem? What has happened to Freedom? Right now I am out 80 gigs and counting!

  • Corinne35443671 Coco (@Corinne35443671) reported

    @FreedomMobile no emergency alert here in BC, and I made sure my phone will receive them. This isn't the first time I've missed one. What say you?

  • TammyPecoskie Tammy Pecoskie (@TammyPecoskie) reported

    @freedomsupport Why's your service out? I called 611 and they weren't helpful. They don't know when service will be restored. @FreedomMobile why are you not communicating with your customers?

  • jonnhy99 island man child (@jonnhy99) reported

    @FreedomMobile what's with bait & switch customer service? The call center says one thing, & the store says another both trying to do everything not to honor what your agents promised. Even says on file but changed it on the fly so as not to give it. Smh @CCTS_CPRST @CRTCeng

  • R_Barona R_Barona (@R_Barona) reported

    @FreedomMobile you robbed me!, I cancelled my service and after that you charge my Credit Card with a fee of a service that i had already say that I didn't want!

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport Anyone else having issues with not being able to send texts? First it was my phone and now it’s my husbands? Getting a little sick of paying this much for a service that doesn’t work.

  • connoisseurofu 🌚 (@connoisseurofu) reported

    @FreedomMobile I have no service, can't make calls or use my data, and I can't even log into my freedom account. What is going on?

  • jamaicanwoman Cetreana Bailey (@jamaicanwoman) reported

    @freedomsupport @andiesantos @freedomsupport Any idea why my phone says Emergency calls only? Bill was paid November 7th.