Freedom Mobile

Freedom Mobile Outage Report in Penticton, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Penticton, British Columbia 02/19/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostridercdn Max D 🇨🇦🇮🇹🇧🇸 🇧🇶 (@ghostridercdn) reported

    @FreedomMobile can you tel me why you charge me US roaming when I’m on the Canadian side of Niagara Falls? They we call your customer service and they are rude about it? What great service..not

  • Smashley_x0x0 Ashley Smashley (@Smashley_x0x0) reported

    @FreedomMobile Not too pleased with the level of service rec'd. Aftr what 7yrs, never been offered an upgrade or deal to be told that there's nothing for me and to pay more for something that wasn't even my issue? Expect a port out request shortly! #takecareofyourcustomers

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible.

  • MungoJohnson Ian (@MungoJohnson) reported

    @freedomsupport Having issues receiving calls, but outgoing calls still works. Most calls to me result in "the customer you have dialed is not available" I've had 2 calls I was able to answer, but none else. Been having this issue since yesterday.

  • CC09437828 C C (@CC09437828) reported

    @FreedomMobile The worst customer service in all phone companies

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport your mobile service is totally down in Edmonton right now

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • freeworldjoinme Samrat Pratap Singh (@freeworldjoinme) reported

    @freedomsupport and of course this is not just about money, the issue here is much bigger in terms of monopoly and dictating the charges and force it to the customers without their consent!

  • mlauzon Michael Lauzon 🇨🇦🇫🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇲 (@mlauzon) reported

    @freedomsupport @FreedomMobile Currently on AlbertaWorks' Income Support, I don't have the funds to pay until June 1st, which means I'm going to lose my phone. Waiting for a call from a doctor to get a tumour removed & won't be able to take the call. Won't be able to buzz

  • RobGaudette Rob Gaudette 🇨🇦 (@RobGaudette) reported

    @freedomsupport Good morning! So I’m in the Muskoka-region for the next few days and have ZERO service. No roaming. No data. No LTE. Zilch. Can you reach out to me to assist cuz I’m using wifi currently but will need to use my phones maps etc. TIA.