Freedom Mobile

Freedom Mobile Outage Report in Peterborough, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Peterborough, Ontario 02/20/2026 05:45

February 20: Problems at Freedom Mobile

Freedom Mobile is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport Call us , you say .....YOUR SERVICE IS DOWN. !!!

  • spladayum Openly Black Leopard Chow For Sale (@spladayum) reported

    @clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.

  • LiZi59145674 LiZi (@LiZi59145674) reported

    @freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours, not one when through and can prove it. Your service sucks.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    So I spoke to a @freedomsupport technical suport specialist on the phone yesterday telling me I can’t use the nationwide network inside of a homezone, when ever did this policy change? It worked 2 months ago and the month before that when I tried it just fine.

  • TrapTengku Apa Chan (@TrapTengku) reported

    @FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad

  • clpolk C.L. Polk (@clpolk) reported

    hey @freedomsupport i hate to be that person who rolls in with a technical problem riiight at the end of your shift but--how do I know my new phone can receive phone calls? my signal icon says x and has no bars

  • song_philosophy Song A Day / Philosophy Away 🙏 🎶 (@song_philosophy) reported

    @FreedomMobile, your customer service sucks. Please fix your 1 (877) 946-3184 and serve your customers with some respect. Shame on you I had to answer 3 surveys, and after not accepting any of your offers, you ended my phone call Called you 4 times #wednesdayrant #freedommobile

  • graavysluut Croc Daddy (@graavysluut) reported

    @freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport 4 people, $40x2, 25x1, 30x1 ... gone. Interesting sort of economics you've got going there, but I won't contest it if you feel losing a 7 year (and otherwise fairly likely to be faithful) customer over $30 is worth it. I run the account, so the others are coming with if you want.

  • LiZi59145674 LiZi (@LiZi59145674) reported

    @freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.