Freedom Mobile

Freedom Mobile Outage Report in Peterborough, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Peterborough, Ontario 01/28/2026 08:45

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rajantyagi16 Rajan Tyagi (@rajantyagi16) reported

    @FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.

  • realdannyhype Danny Hype (@realdannyhype) reported

    @freedomsupport I live in Alliston, ON and since Sunday my cell service has been down. Is there something going on? Someone I should contact about this problem?

  • _martinmisiak Misiak (@_martinmisiak) reported

    @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments

  • imnottweetering b b (@imnottweetering) reported

    @FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices

  • rosespringer_ dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Shy is @FreedomMobile Always charging me some bullshit fee. Its always something new. Im so tired of being a customer of theres

  • LindaMacIver Linda Duende 🌈❣🍁 (@LindaMacIver) reported

    @freedomsupport The question was WHY a non customer is getting texts from you.

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile how can a company cut off a man for $33??? When his new bill isn’t even due yet?! You are ******* over someone FOR $33!!!!!! DURING THIS TIME OF YEAR?! Yea **** that, all three of us in this house will be switching phone companies.

  • Kate_Bunni Lady Kate (@Kate_Bunni) reported

    Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

  • imnottweetering b b (@imnottweetering) reported

    @freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.

  • imnottweetering b b (@imnottweetering) reported

    @freedomsupport Have reached out multiple times, and they just keep trying to give us a promotion price, so we can pay less for a service that doesn't even work.