Freedom Mobile

Freedom Mobile Outage Report in Peterborough, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Peterborough, Ontario 03/07/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Chittibaburedd7 Chitti babu reddy (@Chittibaburedd7) reported

    @freedomsupport already ask customer service centre, but no use

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport Hers is on the "home" network as opposed to having access to "away" network. I didn't know if have to pay for a different/additional package for her to have mostly unencumbered service. Thanks for the reply.

  • Rolski_ Roland ↟ (@Rolski_) reported

    @FreedomMobile No service when you really need it hurts even more. So if you travel outside your home, good luck.

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @FreedomMobile Your network is garbage!

  • WEATHERxCALIPHA Calipha Turney (@WEATHERxCALIPHA) reported

    @allisterpaquet2 @freedomsupport Imagine pandering to a multi-million dollar corporation? Couldn’t be me; Freedom is cheap for a reason and not because of value, but because of piss poor speeds and horrible reception.

  • ashish_sharma39 Ashish Sharma (@ashish_sharma39) reported

    @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.

  • Megman17 MegMan (@Megman17) reported

    @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation

  • NSahin17 N (@NSahin17) reported

    @freedomsupport Hi i wanted to setup my esim on another device. I get the error message "esim already used on another device" although i deleted it from the other phone. Maybe there is smth i am missing. Can you help?

  • natehoudini n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported

    @FreedomMobile y’all customer service sucks in every location im switching to @rogers

  • Karepi Arturo Camacho (@Karepi) reported

    @freedomsupport Got it. So in theory if I change phone/plan being an existing customer I shouldn't see a connection fee charge. In theory.