Freedom Mobile

Freedom Mobile Outage Report in Peterborough, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Peterborough, Ontario 11/20/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GMPOLL Goldie Poll (@GMPOLL) reported

    @freedomsupport I’m literally on hold now though? This is terrible customer service

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport Still trying to upgrade my phone and now calling 611 and 1-877-946-3184 will not connect at all. Online chat is useless!!! Do you want business or not? @FreedomMobile @freedomsupport Help would be nice!!!

  • bissybody123 Bisi (@bissybody123) reported

    @FreedomMobile I changed my phone, inserted my SIM card and I got a "network locked Sim card inserted " error.

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport This copy paste is just waste of time.. at least 10 times I spoke to your agent. I beg beg beg people keep away from this terrible brand. There is no word to describe their hypocrisy...

  • msobral2011 Marcus Sobral (@msobral2011) reported

    So you are a @FreedomMobile customer for 4 years, find a deal on line, but as an existing customer you can’t take advantage of it. You are less valuable than a new customer.

  • curtisyiskey Adam (@curtisyiskey) reported

    @FreedomMobile Not to mention being hung up on 3 times by technical support trying to figure out why my brand new phone from them can't even send a picture or watch YouTube on data. 20GB of unusable data

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Keep away from Freedom for peace of mind.. it is totally garbage ..

  • Crackmacs cm (@Crackmacs) reported

    @Gayosaurus @FreedomMobile I had it (mrs) and it was so awful downtown it was unuseable and i switched providers. Cheap data is useless unless it works.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport HI Z.Z @freedomsupport please read before you post response save us all the embarrassment - already tried online chat that was the problem and final straw

  • JFurrTO shirtlesstoo 2.0 (@JFurrTO) reported

    @freedomsupport I am the primary account holder, and the requirement to call your customer service is noted, and will cost you.