Freedom Mobile Outage Report in Peterborough, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Chris On A Bike (@ChrisOnABikeYEG) reported 3 minutes ago

  @freedomsupport And then they told me to call 611 to have an agent try to call me phone number. And only then did that new person mention that Freedom has been having an outage in Alberta since yesterday, and that no, I don't need to go to the mall.

• Tammy Pecoskie (@TammyPecoskie) reported 6 minutes ago

  @freedomsupport Why's your service out? I called 611 and they weren't helpful. They don't know when service will be restored. @FreedomMobile why are you not communicating with your customers?

• joel (@jothrillz) reported 9 minutes ago

  @freedomsupport are you guys having an outage? Haven’t been able to sms or call today.

• Pascal (@PascalPlaya) reported 10 minutes ago

  @freedomsupport @RastaDaMonsta Why a week though? A week is a long time without service.

• CaptainHamster142 (@CHamster142) reported 10 minutes ago

  @freedomsupport Is the mobile network in Calgary down? I can't make any calls, and when I tried the troubleshooter on the website to send me a support SMS, no message/sms showed up

• Lee-Anne-Rose Walker (@leeanne_walker) reported 11 minutes ago

  @freedomsupport Anyone else having issues with not being able to send texts? First it was my phone and now it’s my husbands? Getting a little sick of paying this much for a service that doesn’t work.

• Gogo Land (@GogoLand6) reported 13 minutes ago

  @freedomsupport Did you read the part where I said my PERSONAL device? This is a nuisance. Maybe run this customer concern up the chains rather than automatically dismissing it with this response. Sigh.

• Brad Strelau (@TheRealStrelau) reported 15 minutes ago

  @FreedomMobile please help. Bought my daughter her FIRST phone line. activated it yesterday. it's not working. Freedom says we didn't pay (even though I have shown them the receipt). They say they can't help me and I have to go into the store which is now closed!!!!

• 포라⁷ (@polabahbah) reported 18 minutes ago

  @FreedomMobile has the worst customer service!

• Chris On A Bike (@ChrisOnABikeYEG) reported 19 minutes ago

  @freedomsupport Okay I spent TWO HOURS going through the script with Freedom Support chat, where they had me erase all my wifi passwords and told me to delete my entire text history with everyone. They finally told me to go (on a holiday) to the mall to have my phone looked at.