Freedom Mobile Outage Report in Picton, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Picton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Picton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ABTeacher4PublicEducation. (She/her) (@public_ab) reported 53 seconds ago

  @FreedomMobile absolutely atrocious service. Trying to get home internet and your customer service royally messed up. I’ve spent the last week trying to get it resolved. Countless hours on chat and in store. After 2 hrs at the retail store today, I was told my addy /1

• Chaya Bayla (@BaylaChaya) reported 2 minutes ago

  @freedomsupport I can’t make outgoing calls and when I call your 877 support number I can’t connect. Help!

• ABTeacher4PublicEducation. (She/her) (@public_ab) reported 5 minutes ago

  @freedomsupport I’ve DMd you, but have little hope things will change. What needs to change is clearly your systems and training of employees. It’s been a huge mess that has cost me so much time and no resolution. Moving is stressful enough, then not have internet I was promised by your staff.

• Alireza Zohoor Parvaz (@zohoorparvaz) reported 6 minutes ago

  @FreedomMobile called and told I have to pay a balance. And for the 10th time I was explaining to the agent I informed them to disconnect my account and they did not on time so I have no obligation to pay. The agent hung up the phone on me! Great customer service #freedommobile

• Moussa, N.♈️ (@Ca_2796nm) reported 8 minutes ago

  @FreedomMobile I’m not able to make online payments to my bills because of a “system error”. I tried contacting customer support and they could help fix my problem. They said they were going to notify IT. However, seems like the issue isn’t on everyone’s accounts.

• Thomas Watson, CD, MRE (@ThomasWatsonCD) reported 12 minutes ago

  Hey @FreedomMobile is there any reason most of my calls cut out after 2-3 minutes and I get a “this number is not assigned” message?

• Moussa, N.♈️ (@Ca_2796nm) reported 14 minutes ago

  @FreedomMobile please fix this problem. There’s nothing on my account like a hold or anything..

• Jeff Jersey (@WINKYDOODLE) reported 18 minutes ago

  @FreedomMobile To get a new phone shipped to my work I had to cancel my upgrade and change my billing address? In 2022? Dumb. It's been 4yrs but maybe @Rogers is a little more customer-savvy. #disappointed

• Laural Adams (@Lauraldawn) reported 18 minutes ago

  @freedomsupport Yes I can read. And I’d suggest customer retention = retaining customers not sending them elsewhere. I’m well aware I have options. I don’t feel stick. Angry. Annoyed. Furious.JUDGED. Are all the emotions I am experiencing

• shawn mills (@djjohnhookah) reported 19 minutes ago

  @freedomsupport And just like that. I spoke to your customer service and now I want a new carrier.