Freedom Mobile

Freedom Mobile Outage Report in Picton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Picton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Picton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Picton, Ontario 01/18/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    @FreedomMobile I really have been needing help for days to have a receipt of my deposits to show them at work, can you help me?

  • michael150375 Michael (@michael150375) reported

    Dear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport I've already did thar. Reset network connections etc. Etc.

  • ChristianBobak Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported

    @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

  • nicoruiztorres Nicolas RuizTorres (@nicoruiztorres) reported

    @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

  • b5baxter rob baxter @b5baxter@social.coop (@b5baxter) reported

    @freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."

  • str4wb3rryacai 𝟡𝟡𝟡 (@str4wb3rryacai) reported

    @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel