Freedom Mobile

Freedom Mobile Outage Report in Pierrefonds, Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pierrefonds, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pierrefonds, Montréal, Québec 03/12/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • C05730624 R (@C05730624) reported

    @FreedomMobile Hi. Your CSR said she would call me back yesterday but of course she didn’t and that’s how your customer service has been for quite a few months now. Do I have to talk to the CRTC for customer support?

  • Redhead_Canuk James Taylor (@Redhead_Canuk) reported

    @freedomsupport I sure have. CS was no help now I am going to be switching services. I will pay what I owe and then close my account. I've had enough problems over the years to realize I'm just a number.

  • Evil_Streak Evil-Streak (@Evil_Streak) reported

    @freedomsupport These options were not offered and trust me when I say a credit check wouldn't be an issue. Your company stated if I wanted it brought to a store I had to pay $100 as a inventory deposit. Yet if I order it online I can get it for free and suggested I go home and order it online

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport love love that it's now 3 hrs still no issues resolved and it's only been 4 days since I requested to speak to a Manger and yes manager not supervisor

  • 773_suarez Alejandra Suarez (@773_suarez) reported

    @FreedomMobile Worst service ever !! You are charging me adds that I never agreed to buy and I never used !!!

  • fola22habibi Zina 22🇨🇦 (@fola22habibi) reported

    @FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?

  • sykloo syklo (@sykloo) reported

    @FreedomMobile I’m using your data rn it’s really bad!!

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    In good news, my kids new phone from @FreedomMobile works after I got some late night help switching SIM cards and settings and suddenly, boom. So that was the one bright light.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too