Freedom Mobile Outage Report in Pierrefonds, Montréal, Québec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Pierrefonds, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pierrefonds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Salma
(@Salma31097164) reported
@FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.
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Sammy
(@thunderchuck13) reported
@FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice
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Yatsina
(@Yatsina) reported
@FreedomMobile. The online banking app never works and the shop is closed. How am i supposed to pay my bill? #help The phone reps send me the link but it never opens correctly.
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Steph Lackey
(@stephlackey) reported
@freedomsupport Over the past few months I have talked to 5 service reps and no one could help. Can you please put me in touch with someone who has more authority that may me able to help correct this?
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Salma
(@Salma31097164) reported
@FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company
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patrick
(@unrealpat) reported
@freedomsupport Thanks for this. Im already a freedom customer with a plan and device. Im not looking for a new plan, just a non-smart phone to have as a backup.
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Rob Milne
(@therobmilne) reported
@FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!
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🇨🇦Jay🏴
(@jaytheredneck1) reported
@freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?
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Jarrod Terrell
(@jarrodcterrell) reported
I just woke up one morning with my service disconnected. And not knowing why. Countless hours of confusion, stress, and frustration and not even apology or admission of error on their part. It would have been nice to at least receive a credit for my trouble. @freedommobile
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Doug
(@HeadBanger1968) reported
@FreedomMobile so, I get a message that I'm due for a hardware upgrade, I jumped thru all the hoops only to find out that I have to find a store that remains open,has the phone I want, during a pandemic when we are supposed to stay home??? Not going to be a customer much longer!