Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Freedom Mobile outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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tito
(@hebero1984) reported
@freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too
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James Taylor
(@Redhead_Canuk) reported
@freedomsupport I sure have. CS was no help now I am going to be switching services. I will pay what I owe and then close my account. I've had enough problems over the years to realize I'm just a number.
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Mad Mash
(@MashTheBatch) reported
@freedomsupport I already have a ticket for the issue I wanted to spread the word since your company were aware enough of the situation to offer a fix but not responsible enough to warn your customers of the very serious problem! What up with that?!
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syklo
(@sykloo) reported
@FreedomMobile I’m using your data rn it’s really bad!!
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James Taylor
(@Redhead_Canuk) reported
@FreedomMobile Thank you for not assisting me during this pandemic and suspending my services for a $146 bill. You are a stand up company to a long time customer and you offer me zero help with customer service. Thanks for making my life super difficult when it's already bad 👍
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🇨🇦it's yah boi🇨🇦
(@Smunney) reported
@freedomsupport That's too late you guys dusted me wasted my time on purpose I'm not going back and forth anymore I have a life eh? So I came with my own solution move to fido copied all convos and non results from freedom to show the world why you shouldn't choose freedom and write to the gov
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Dallas Groot
(@iamgroot11) reported
@FreedomMobile You know what’s not big gig energy? Forcing iPhone users (maybe android) to use ShawPasspoint and ShawMobileHotspot with no way of removing them so they auto connect. Just another of bad user experience that seems to be a ‘feature’.
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Jeff Cavanagh
(@JeffCavanagh1) reported
@freedomsupport You're saying I didn't ask for help in the approved manner? 🤦 Just forget it. I have enough companies making my life difficult already.
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Jeff Cavanagh
(@JeffCavanagh1) reported
@freedomsupport not a customer yet. What can you offer?
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James Taylor
(@Redhead_Canuk) reported
@freedomsupport How is that unfortunate for you? It's unfortunate for me that I've stuck it out this far. When I need to juggle some bills I don't expect to be suspended for a mere $146 and told by CS that it's just policy. No mention of help, just pay up.