Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pointe-Claire, Montréal, Québec 01/14/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDupes TheDupes (@TheDupes) reported

    @FreedomMobile I was late paying my bill by 7 hours, my deepest regrets, but did you have to shut down my outgoing service? #virginmobile

  • junezaria Laura Nerenberg 🎻 (@junezaria) reported

    On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!

  • AishwaryaREswar Aishwarya Rangarajan (@AishwaryaREswar) reported

    @FreedomMobile I'm fed up of your customer service in just 2 days!! I requested for a Port request while purchasing your network's plan.. its not done and Ive big issues cos of this! Here is the reference number FSR00382680

  • kirru2001 Kiran Chinta (@kirru2001) reported

    @freedomsupport unable to connect to any network on international roaming. While in indoors Wi-Fi calling works good

  • ColonelAngus17 Colonel Angus 💜 (@ColonelAngus17) reported

    @AdamOculporate @freedomsupport It really is. They comped the device the same before they changed the rules this way. It just allows them to bill a customer who moves out of the coverage area. It's still an acquisition tool for marketing except now we are the ones paying for their recruiting.

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    @FreedomMobile How do I kill shawmobilehotspot on my iPhone? Someone in my building has it turned on and my iPhone constantly connects to it instead of my home network multiple times a day. It's slow, and means I can't control lights, speakers and my AppleTV from my iPhone.

  • Jas30317962 Jas (@Jas30317962) reported

    @freedomsupport is such a garbage service. People call me and it says the number doesn't exist, and most of the time WhatsApp calls work. Can Anyone set up a call with me?

  • 0diamoTutti ⴰⵎⴰⵣⵉⵖ (@0diamoTutti) reported

    @FreedomMobile Deal of **** scammers 👌🏻

  • ColonelAngus17 Colonel Angus 💜 (@ColonelAngus17) reported

    @freedomsupport I need to cancel. I'm not getting the service I pay for. I can't even make a phone call on the road without it dropping. It's just not a service you buy if you need a phone.

  • FatherlyFigure9 Ronin Conneely (@FatherlyFigure9) reported

    @freedomsupport Never mind I don’t care anymore