Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jimbob Jones (@ArcticEidolon) reported 4 minutes ago

  @freedomsupport 4 people, $40x2, 25x1, 30x1 ... gone. Interesting sort of economics you've got going there, but I won't contest it if you feel losing a 7 year (and otherwise fairly likely to be faithful) customer over $30 is worth it. I run the account, so the others are coming with if you want.

• Jimbob Jones (@ArcticEidolon) reported 6 minutes ago

  @freedomsupport It was mentioned in-store. However, you had 2 months and 6 hours of customer service calls recorded telling me nothing about it. Further, I asked multiple times what the final cost would be, with suggestion I may have to do it in store - and nobody took the opportunity to tell me

• Apa Chan (@TrapTengku) reported 10 minutes ago

  @FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad

• LiZi (@LiZi59145674) reported 10 minutes ago

  @freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.

• Siddhant Bhatia (@Siddhantbbhatia) reported 11 minutes ago

  @FreedomMobile #badservice Bad sales service by Telecommunications company freedom, didn’t received my product till now or update for customer to track their product. It’s been 9th day whereas the agent told the product will be delivered to me in 5-7 days (within canada).

• Jimbob Jones (@ArcticEidolon) reported 12 minutes ago

  @freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!

• Jimbob Jones (@ArcticEidolon) reported 17 minutes ago

  @freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?

• Jimbob Jones (@ArcticEidolon) reported 18 minutes ago

  @FreedomMobile Online. in store they ding you for $30 after failing to mention this fee when asked 20 or so times about "the total cost" during customer service calls. Don't forget to mention that, eh? it's not $0, it's $30.

• Jimbob Jones (@ArcticEidolon) reported 24 minutes ago

  @freedomsupport - your marketing makes absolutely no effort to mention this fee, in spite of falsely touting "absolute zero" upfront and over 2y - if it's a mandatory fee it's part of the damn price - when in the hell did it become acceptable to *charge* someone to offer you their business? 3/4

• C.L. Polk (@clpolk) reported 27 minutes ago

  hey @freedomsupport i hate to be that person who rolls in with a technical problem riiight at the end of your shift but--how do I know my new phone can receive phone calls? my signal icon says x and has no bars