Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

The latest reports from users having issues in Pointe-Claire come from postal codes H9R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Pointe-Claire.

City	Problem Type	Report Time
Pointe-Claire	Phone	8 days ago
Montréal	Internet	3 months ago
Montréal	Total Blackout	5 months ago
Montréal	Phone	5 months ago
Montréal	Total Blackout	8 months ago
Montréal	Total Blackout	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Diana Roca Baltzis (@iheartwinnieeee) reported 10 minutes ago

  @freedomsupport I'm having texts failing for 2 days, is service down in Ottawa.

• Mandy Rickman-Edwards (@EdwardsRickman) reported 10 minutes ago

  @FreedomMobile so if this is not taking care of by mid March I will be contact the news and more how many people have been treated like this and who is not taking a step forward is this how you guys treat customers..

• Pat Brownrigg (@PatBrownrigg1) reported 11 minutes ago

  @FreedomMobile are you having problems with your landlines? I'm trying to get through to all 3 numbers but just dead silence after I dial the numbers!

• Tossable Digits (@TossableDigits) reported 16 minutes ago

  Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

• Tossable Digits (@TossableDigits) reported 20 minutes ago

  @freedomsupport Maybe a training error? The Customer clearly received the SMS while in another country. They replied YES but FM did not get it. They called but the 2nd Port Out request was rejected. They chatted but still, no luck. I hope you can resolve it. DM us for the phone number.

• Marisa (@Marisa98974297) reported 24 minutes ago

  @FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.

• PK 🏆🎮 (@HeyYouGame) reported 24 minutes ago

  @freedomsupport is phone service currently down? I can’t phone or receive calls.

• Tony Diep (@realtonydiep) reported 26 minutes ago

  @freedomsupport Sending texts stopped working yesterday. Issue is Freedom SIM bc phone works with Bell SIM. Your 611 won't ring and 1-877 number not accepting calls. No answer to DM. What's going on Freedom? #freedommobile

• Krissy Harling (@KrissysDesigns) reported 27 minutes ago

  @freedomsupport is there an outage? I have had no service for over 30 minutes between Hamilton and Niagara.

• Tossable Digits (@TossableDigits) reported 30 minutes ago

  @freedomsupport They have, multiple times. It is clear that your Port Out process does not consider customers who wish to Port Out but are not physically in Canada at the time they submit their request. Despite calls and chats by your customer, multiple Port Out requests have been rejected by FM