Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pointe-Claire, Montréal, Québec 02/24/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rhubarbcakes Ruby (@rhubarbcakes) reported

    Hey @FreedomMobile your customer service do be trash tho

  • Rad6Norin Norin Rad (@Rad6Norin) reported

    @FreedomMobile Customer service staff impersonates a supervisor when you ask for one . Or these retards just hang up when they get caught giving false information

  • xRebelLawx RebelLaw (@xRebelLawx) reported

    @freedomsupport phone is dying and thought I'd upgrade to a new one but your site requires credit card info on an already existing customer.... I don't own a credit card, have never needed one for upgrading my phone before ...

  • topinsn tèmítọ́pẹ́ (@topinsn) reported

    @freedomsupport your network is **** is always disappointing at very important times. Either navigating or otherwise.

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport You don't have the ability to address my concerns @FreedomMobile as your "service" reps told us multiple times. The continued bot replies are not helpful either.

  • avisekhg Avisekh Ghosh (@avisekhg) reported

    @freedomsupport No worries, I have transferred my loyalty… you lost a loyal customer! Try improving your network outside GTA and stop showing you have 4G across! @FreedomMobile

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport I've already called you multiple times and been lied to, and not been credited this promotion. Instead just threatened by @FreedomMobile to keep service cut off before I've even had my first bill due date. No thanks. If you're going to keep lying you can do it publically.

  • RobbieFClark Robert Clark (@RobbieFClark) reported

    So i bought and registered a $25 plan with @FreedomMobile in Febuary, they decided to give me a 20$ plan while taking the whole 25$, i can't wait to see what they do with $50 i just loaded onto my account. #freedommobile sucks.

  • rathanasiou Richelle (@rathanasiou) reported

    @freedomsupport Have there been any reported reception issues with iPhone 14 or the most recent iOS update?

  • nairpoornima Poornima (@nairpoornima) reported

    Is @FreedomMobile down or just me? #toronto #freedommobile