Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pointe-Claire, Montréal, Québec 11/23/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaKirkland E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueSolsticeYT BlueSolstice (@BlueSolsticeYT) reported

    @FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Totally garbage.. 600$ for closing existing deal even after one year and 0$ for new customers.. ridiculous.. keep away from freedom for peace of mind

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport @eltonaguiar2018 Still not working.

  • Munya_Donald Munya_Donald (@Munya_Donald) reported

    @FreedomMobile Your customer service needs to up its game big time! It is horrible!!

  • feedinghand I'm (no)t feeling (ve)ry well, reme(mber)? (@feedinghand) reported

    How is that I can't join in on a @FreedomMobile Black Friday deal that would allow me to pay the same amount I do now for MORE data but wanna charge me $300 for a "new plan" even though I want to amend it for a service they provide & not completely stop my plan halfway through

  • thebig_hert thebig_hert (@thebig_hert) reported

    @NevahMindJones @FreedomMobile The charge was refunded after reaching out to customer support through Twitter.

  • fatihce23 AGA (@fatihce23) reported

    @_MawaK @FreedomMobile Never believe .. I am exiting customer they are asking 600$ to close the existing. But for new customers 0$.. really ridiculous

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Beware of this terrible brand with terrible service.. For existing customer asking 600$ to close the deal and for new one 0$.. it is ridiculous. Once you are their customer you have no value. Keep away for peace of your mind.

  • NevahMindJones Schmoodles (@NevahMindJones) reported

    @thebig_hert @FreedomMobile Make public the resolution. Worst customer@service ever.

  • asomeguy64 Jaskaran (@asomeguy64) reported

    @freedomsupport Cant login to the mobile app