Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Freedom Mobile outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hira
(@hsaee98) reported
@freedomsupport I haven't had service since yesterday, what's going on?
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Afsar
(@The_Afsar) reported
@freedomsupport That's false advertising. As a customer, I feel violated, and this is a safety issue as I can't make any calls 99% of the time / or use the internet from the place I am living in for the last four months. I am sending you a DM and I hope you solve my issues ASAP
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Amanda Calder
(@BeanJellyy) reported
@FreedomMobile unable to contact both family members on your plan. Is there a service outage?
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Kyle Klages
(@KyleKlages) reported
@freedomsupport I understand that it takes time to wait in queue for an agent. Totally acceptable. After you connect it shouldn't take 5 minutes between messages. That's poor customer service.
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Gaming Canadian
(@Gaming1Canadian) reported
It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)
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lulubird
(@lulubir67298641) reported
@freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin
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Cathy Richards
(@ride_rd) reported
@FreedomMobile why do I keep getting “cannot verify server identity” whenever I try to use wifi outside of my home? Why do I need to turn wifi off to access cellular? Terrible service. Many dead spots even in towns (Osoyoos).
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Martin Antony Smith
(@Smiffster73) reported
Call from @FreedomMobile : Me: Can you email me the details? you Me:Can you email me the details? FM: No, we can only share it with you once you accept the offer Either a hacker is spoofing your customer support phone numbers, or your marketing/sales contractor needs firing.
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{{ Gobinath.Mallaiyan }}
(@gobinathm) reported
Tried online - failed Contacted customer care - failed (suggestions given to visit @FreedomMobile Store to solve the problem)
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Sinead
(@Sinead09487728) reported
@freedomsupport Wait times haven't been an issue, when I get through they hang up.