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Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Quebec

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Pointe-Claire come from postal codes H9R .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Pointe-Claire, Quebec

The most recent Freedom Mobile outage reports came from the following cities: Pointe-Claire.

CityProblem TypeReport Time
Pointe-Claire Phone 15 days ago
Montréal Internet 4 months ago
Montréal Total Blackout 5 months ago
Montréal Phone 5 months ago
Montréal Total Blackout 8 months ago
Montréal Total Blackout 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JPSinghVirdi
    JP Virdi (@JPSinghVirdi) reported

    @freedomsupport very bad service - you guys are thief - Jatinder Pal Singh -6472326034

  • TossableDigits
    Tossable Digits (@TossableDigits) reported

    Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

  • therealLarrBear
    The Real Jesus (@therealLarrBear) reported

    @FreedomMobile Freedom is horrible. Do not do it

  • TossableDigits
    Tossable Digits (@TossableDigits) reported

    @freedomsupport They have, multiple times. It is clear that your Port Out process does not consider customers who wish to Port Out but are not physically in Canada at the time they submit their request. Despite calls and chats by your customer, multiple Port Out requests have been rejected by FM

  • HeyYouGame
    PK 🏆🎮 (@HeyYouGame) reported

    @freedomsupport is phone service currently down? I can’t phone or receive calls.

  • QmovesO
    B. Okojie | Naijamomlife (@QmovesO) reported

    @FreedomMobile I've been tryin to get my picmessaging fixed . My husband since September 2020. They are so quick to disconnect your phone if you are one day past due, but will frustrate you by not fixing the problem when you have a technical issue.

  • TheRealDupaths
    Dupaths (@TheRealDupaths) reported

    @FreedomMobile Why is my signal not working all of a sudden in Brantford?, has been working for months no problem and then all of a sudden nothing.

  • Prince14N
    Prince14U2NV (@Prince14N) reported

    @FreedomMobile worst customer care I have ever experienced in my entire life how is it that I paid my phone bill but you guys can’t find my money? And your reps are so rude 🙄 holyyyyyy

  • tpalaura
    Laura Caldwell (@tpalaura) reported from Lincoln, Ontario

    @freedomsupport anyone else having service issues right now?

  • TossableDigits
    Tossable Digits (@TossableDigits) reported

    @freedomsupport Maybe a training error? The Customer clearly received the SMS while in another country. They replied YES but FM did not get it. They called but the 2nd Port Out request was rejected. They chatted but still, no luck. I hope you can resolve it. DM us for the phone number.