Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pointe-Claire, Montréal, Québec 02/25/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • anishaleslie Anisha (@anishaleslie) reported

    @FreedomMobile Horrible customer service. Employees make (mis)representations to make u contract with them then u get a bill for twice what they promised! They promise you discounts that u will never receive! Over charge u then say sorry again. They don’t even have email!!

  • KaatieLong Kate Long (@KaatieLong) reported

    @FreedomMobile why is my network only searching? 😩😩

  • Sidular Sidular! (@Sidular) reported

    @ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.

  • BrownGuyMadeIT BrownGuy 🎥 (@BrownGuyMadeIT) reported

    @freedomsupport I haven’t had service with you in 4 years, the consistent down time cost me more money than it was worth business wise..

  • jeff_findrogers chipanze (@jeff_findrogers) reported

    @FreedomMobile That’s absolutely over priced data. Do you think we’re stupid

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport 2FA is great, but the site should remember me and I shouldn't have to 1) perform 2FA when the site recognizes me, and 2) require me to enter my phone number or email address every. single. time. That's absurd and bad practice. Especially with the app, but even in a browser!

  • ThorneDoesStuff TGI🫠 (@ThorneDoesStuff) reported

    @FreedomMobile It’s incredibly.. I’ve never had a freedom mobile ad and now that I’m with them I see it all the time.. by the way am on the 50GB A month for $87

  • RahulGahlawat13 The outlet (@RahulGahlawat13) reported

    @FreedomMobile The service is terrible tho. I was stuck with no signal and internet in rain today. Couldn't even book an uber or call anyone

  • annnaxvii annnaxvii (@annnaxvii) reported

    @FreedomMobile Worst company don’t even bother!

  • __Triish__ Sunaii (@__Triish__) reported

    @FreedomMobile has been over charging my monthly bill and the agents are of 0 help to rectify the issues. The plan fee doesn't match what the bill is (ridiculously high with horrible service).