Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pointe-Claire, Montréal, Québec 01/19/2026 20:25

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lambdasensor lambda sensor (@lambdasensor) reported

    @Tazco @FreedomMobile Are you insane? What the hell are you keeping stuff in your phone for? Google provides 15G for free and 100G is €1.99 a month. Access from any device, no problem changing your phone. Have you heard of the cloud????

  • mackrauss Armin 🍁 (@mackrauss) reported

    Hey @FreedomMobile why can I do everything online except for removing a line? Now I am stuck in a phone waiting loop and when I tried to do it via chat it was just confusing. Also instead of giving me $5 off for 4 months when cancelling you should reward loyal customers! #fail

  • polarcalorie polarcalorie (@polarcalorie) reported

    @notontvotoole Everyone hates bell. Worst customer service and nobody trusts their billing. Thank goodness for @TekSavvyBuzz and @FreedomMobile

  • Catarctica1 Catarctica (@Catarctica1) reported

    @FreedomMobile I waited 12 days and 3 porting requests and my number is still not here. I can’t even cancel since I was told I’m a prepaid. What am I supposed to do when my promise was broken 3 times?

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @freedomsupport Have reached out to the technical team, even I was informed that a manager will call. As at present, since Saturday, have been calling every day with the exception of today no one has shown any concern. Have visited two of your stores (Vaughan and North York) but no solution.

  • lauraslines Laura (@lauraslines) reported

    @freedomsupport I have no mobile service right now, which I need t receive a text to 2 factor authenticate my log in to work from home. Please help! I'm missing a meeting.

  • synth4ever synth4ever (@synth4ever) reported

    @freedomsupport can receive txts, but unable to send outbound txt messages since 1:12pm PST today. Called Freedom, they were unable to resolve. Sent you ticket # in DM. Can you please escalate to network tech ASAP? Others reporting similar issue, is it outbound txt outage?

  • IshitaDesai8 Ishita Desai (@IshitaDesai8) reported

    @freedomsupport Hope you make my Friday better. I am unable to upgrade device neither online (because your order processing system sucks) nor at the store (because stores don’t have the stock). Upon placing an order online, thanks for charging my credit card without issuing the device. Pathetic!

  • SamanthaClow samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.