Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Freedom Mobile outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Yash Makwana
(@CAYashMaks) reported
@FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.
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MK
(@MK_Ultra_X) reported
@freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?
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Carmi Biason
(@carmikristin) reported
@FreedomMobile is there something wrong with the network? I can't seem to make or receive calls.
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Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again
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Carmichael
(@carmichaelpt) reported
@TheGeesus @virginmobilecan @FreedomMobile I love my freedom rate. I hate my freedom service and network.
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Myles Pineau
(@MD_Pineau) reported
Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.
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Misiak
(@_martinmisiak) reported
@FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport I told you this is the 3rd week. Customer can't keep on waiting due to your internal mistakes.