Freedom Mobile

Freedom Mobile Outage Report in Pointe-Claire, Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pointe-Claire, Montréal, Québec 10/19/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • njmckenzie ПΣЯM © (@njmckenzie) reported

    @freedomsupport ..and I think you accidentally unplugged your phone network on the way out.... :(

  • efabackup whales (@efabackup) reported

    @TheJUNOAwards @FreedomMobile i get insecure for stupid reasons #JFCJPSaxe

  • sixo_four SIXO FOUR (@sixo_four) reported

    @FreedomMobile if I still have 12 months on an agreement and an amount on my freedom tab, do I have to pay the entire balance of tab to cancel the contract or is it a set cost of $20/month x 12 months?

  • realDonkeyDong Donkey **** (@realDonkeyDong) reported

    @freedomsupport The worst part, and I encourage my phone calls to be reviewed, I had many care reps, a few supervisors, and even a manager. All told me to pay by Credit Card and wait 2+ weeks to get my money back. Guy on Twitter had to leave notes for the phone people to get their act together.

  • Trevorglove Trevor Fedan (@Trevorglove) reported

    @freedomsupport Never have I spoken to anyone outside of Egypt and this is a Canadian company... What about Canadians and Canadian jobs?? @Rogers so many issues with these clowns you need to fix they are going to leave a stain on your name you can't wash off

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @freedomsupport It’s is bad I don’t know who any I have never played any of these people on Apple Music before

  • efabackup whales (@efabackup) reported

    @TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @FreedomMobile @TheJUNOAwards I’ve never herd of this before

  • cyclingzealot jlam (@cyclingzealot) reported

    @FreedomMobile @TheJUNOAwards Can I vote against the Rogers-Shaw merger? I left Rogers to join Wind to support competition and lower prices #cdnpoli

  • Harry302039 Harry (@Harry302039) reported

    @freedomsupport Why sign with Rogers, you guys are gonna go down. I need an answer.