Freedom Mobile

Freedom Mobile Outage Report in Port Alberni, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Port Alberni, British Columbia 12/04/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Actinolite Jason White (@Actinolite) reported

    .@FreedomMobile Why can't I buy a phone from your website? Your website and phone support both told me to "go to the store". Ontario is under a stay-at-home order, if you haven't heard.

  • jaytheredneck1 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported

    @freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?

  • SecuringBagz Juggin 🅱️ (@SecuringBagz) reported

    @FreedomMobile u guys r sooo ****. Making mfs buy defective top up cards from shoppers

  • kielaaxcruz kie.la👑 (@kielaaxcruz) reported

    @FreedomMobile has the worst customer reps & service ! Don’t even waste your money on this company

  • stephlackey Steph Lackey (@stephlackey) reported

    @freedomsupport Over the past few months I have talked to 5 service reps and no one could help. Can you please put me in touch with someone who has more authority that may me able to help correct this?

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Kate (She/They) (@FrostedSiren) reported

    Gotta love good ol' @Shawhelp & @freedomsupport for going to bed a few hours 𝘣𝘦𝘧𝘰𝘳𝘦 a mysterious internet outage with no explanation or expected time of resolution

  • rk56196339 rk (@rk56196339) reported

    @freedomsupport @FreedomMobile not helpful customer service worst telecom services

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company

  • stephlackey Steph Lackey (@stephlackey) reported

    @freedomsupport Terrible company. Overcharged on an account so I cancelled it but keep getting billed! Freedom won’t fix their mistake because I can’t remember my pin (months after I cancelled). Multiple phone calls have been made and no progress. Can anyone help resolve this? Service reps won’t

  • WilluMilkit James (@WilluMilkit) reported

    @signalapp Love the app. Great and quick support last week when I had issues with @Telus but not @FreedomMobile