Freedom Mobile

Freedom Mobile Outage Report in Port Alberni, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Port Alberni, British Columbia 12/05/2025 00:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • C05730624 R (@C05730624) reported

    @FreedomMobile Hi. Your CSR said she would call me back yesterday but of course she didn’t and that’s how your customer service has been for quite a few months now. Do I have to talk to the CRTC for customer support?

  • Keynesianismism 🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀 (@Keynesianismism) reported

    @FreedomMobile y'all gotta seriously increase the speed of throttled data, I can't even clock into my work app anymore, in order to make money, in order to pay for my awful unlimited plan

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport When y'all said to chat if I needed help I thought you would do more than send me an ad.

  • BigDeeal Slug Lord (@BigDeeal) reported

    @FreedomMobile So not sure what exactly the problem but my phone of just 13 months is so bad. Like turning off on it's own sometimes upwards of 3 times a day. I love Freedom but I haaate this phone.

  • Wooderson72 Colin Chalmers (@Wooderson72) reported

    @FreedomMobile I just wanted to share what an absolutely positive experience I had setting my son up with a new mobile phone from @FreedomMobile at White Oaks Mall in #ldnont . Hilary deserves a pat on the back. Excellent customer service! #timeslikethese

  • JenCullen21 Jennifer Cullen (@JenCullen21) reported

    @FreedomMobile we thought we would try giving our business to Freedom for the first time. Absolute fraudulent behaviour, not honouring their own deal we signed up for. Horrible customer service. Disgusting. #betterbusinessbureaucanada #freedommobile #scammers

  • ABDMrPerfect360 ABhi Mr 360 (@ABDMrPerfect360) reported

    @FreedomMobile worst service ever wasting my time since 3 days . I am the victim for your carelessness and errors on my home internet account . I have been with freedom for 4 years and I am done .I don’t give a **** . I am getting out of freedom network and choose a different one

  • MashTheBatch Mad Mash (@MashTheBatch) reported

    @freedomsupport .Investigate this for EVERYONE! There's no way u guys wouldnt be held somewhat responsible if someone died because there was an issue dialing 911 from the @FreedomMobile network This is an issue that ur company is aware of now & a notice to the public is necessary #publichealth

  • Redhead_Canuk James Taylor (@Redhead_Canuk) reported

    @FreedomMobile Thank you for not assisting me during this pandemic and suspending my services for a $146 bill. You are a stand up company to a long time customer and you offer me zero help with customer service. Thanks for making my life super difficult when it's already bad 👍

  • majidsid19 Majid M (@majidsid19) reported

    Shoutout to the @FreedomMobile customer service who didn't try to upsell when I contacted them to downgrade my plan :)