Freedom Mobile

Freedom Mobile Outage Report in Port Alberni, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Port Alberni, British Columbia 01/11/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ikml07 Kamal (@ikml07) reported

    @freedomsupport I would like to disable voicemail service, no options found under 777

  • Scarboro_Ganja ASCENSION (@Scarboro_Ganja) reported

    @FreedomMobile Hi I need help with making a payment.

  • Scarboro_Ganja ASCENSION (@Scarboro_Ganja) reported

    @freedomsupport @eliizabethxoxx I have sent you a DM I am having trouble paying my bill using the same card I have been using for years

  • BillYates12 Bill Yates ⚾️ (@BillYates12) reported

    @freedomsupport I actived a second line today. Was told at the store to call billing who would take care of the activation fee (for being a long term customer). Billing refuses to do anything. Was also planning on bringing over a third line but now we will cancel everything if not resolved.

  • eliizabethxoxx єℓιzαвєтн ✨ (@eliizabethxoxx) reported

    @FreedomMobile you guys are SHARKS. You don’t care whatsoever about your customers & have the WORST billing service I’ve ever experienced. Not only do I pay a bunch of $ for **** service but on top of that your company has the nerve to not even provide any time to pay off a bill.

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport is there a help document on the voicemail dialing flow to disable the voicemail from announcing the voicemail "from" phone number.

  • _plainxjane nisha byfield ✨ (@_plainxjane) reported

    Paying $45 when you upgrade your phone has to be the biggest scam. I’m legit already a customer, and I have the same number… what could you possible have to do that would warrant an additional $45? Phone bills are already not cheap like let me keep my money @FreedomMobile 🙄

  • nightstar12 Nightstar12 (@nightstar12) reported

    @freedomsupport why is my husband's account suspended. The payment goes through the credit card every month. But every month while the payment is pending you keep ending his account. Now he can't get help via phone bc they say his number invalid.

  • marvell70 Bad Wolf (nikolai) (@marvell70) reported

    @freedomsupport I've been having a problem with online bill payments. System error is constant. Aside from having to pay at the kiosk, what are my options?

  • fifithekid A (@fifithekid) reported

    nah wind couldnt let me have my number for a second longer!!! yall gave it away to the first brokie that came around @FreedomMobile as a loyal customer of over 30 years i am appalled at ur behaviour!!!