Freedom Mobile Outage Report in Port Alberni, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 3 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 4 minutes ago

  @FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.

• David Barnwell (@lifeOfBarney) reported 5 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• This Is a Collective (@thiscollective) reported 5 minutes ago

  @FreedomMobile - so what's the point of being able to text support if no ever answers?

• Nick G (@Nick_Galo) reported 6 minutes ago

  @FreedomMobile Internet is down in Toronto east

• Randy Mikla (@RandyMikla) reported 6 minutes ago

  Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile

• Geoff Larsen (@GeoffLarsen) reported 8 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• Sara Guerrero (@Saraguerreror) reported 13 minutes ago

  @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

• Randy Mikla (@RandyMikla) reported 14 minutes ago

  @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

• CONSTANTINE VALDOR (@kami_007x) reported 15 minutes ago

  @FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers