Freedom Mobile outages and service status in Port Alberni, British Columbia

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay McIntyre (@jaynoelmcintyre) reported 2 minutes ago

  @FreedomMobile is there currently an outage with home internet?

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  Duster (@dustkrei) reported 3 minutes ago

  @FreedomMobile your cell coverage is so awful since switching to your service my phone is basically useless unless I am on wifi. It’s horrible. SOS mode constantly and we’re 10 min from a city.

• 
  mystofrealm (@mystofrealm) reported 4 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  Catchy name (@Catchyname5) reported 5 minutes ago

  @FreedomMobile your service and internet is so bad. I’ve been a loyal customer for more than a decade and now I’m thinking of changing because all you care about is new customers

• 
  Keegan Seeburger (@CuratedCollect) reported 6 minutes ago

  After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month

• 
  François Caron 🇨🇦 (@Milnoc) reported 6 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  YTPeasantVision (@YTPeasantVision) reported 6 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  Mike Bryan (@mikebryan) reported 9 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 14 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 17 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?