Freedom Mobile Outage Report in Port Alberni, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• cm (@Crackmacs) reported a minute ago

  Will be switching from @Koodo to @FreedomMobile today. Phone service has been great for me (Mrs CM has constant tech issues), but the customer service has been awful every single time. Going from $58 for 10gb to $45 for 20gb /mo.

• Kendra Halliday (@KendraHalliday) reported 3 minutes ago

  @freedomsupport givin me the notice on Xmas Eve when none of your automated systems work for me (app, website or phone payment) so I need to go into a store that’s not open isn’t really helpful. I wasn’t lookin for a reply just letting everyone know you’re savages. Rogers 2.0 only **** coverage

• dan russell (@danrussell67) reported 6 minutes ago

  @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

• Mark Pahulje (@markpahulje) reported 6 minutes ago

  @freedomsupport When will you have network-level call blocking technology in place to stop spoofing of mobile numbers?

• Keri Keil (@KeilKeri) reported 7 minutes ago

  @freedomsupport Really? Spend 3 hrs trying to get to a bill resolution and agents and supervisors were of no help. Will be porting out to Rogers tomorrow. Customer service sucks.

• cm (@Crackmacs) reported 7 minutes ago

  @gfinockio @koodo @FreedomMobile Mr went with freedom. Hes never been a client. Looking forward to seeing if they have improved

• Keri Keil (@KeilKeri) reported 9 minutes ago

  @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• joe mason (@itsmejc2011) reported 14 minutes ago

  @Crackmacs @koodo @FreedomMobile Freedom doesn't have service outside of calgary? What are your thoughts on this?

• Candyarse (@CandyarseYEG) reported 18 minutes ago

  Trying to upgrade my phone without going into a @FreedomMobile is annoying as ****.

• Cousin Kate (@KateKutka) reported 19 minutes ago

  @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.