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Freedom Mobile

Freedom Mobile Outage Report in Port Alberni, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Port Alberni, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Alberni, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rootcauseteam
    What's The Real Cause? (@rootcauseteam) reported

    @freedomsupport I have nationwide, but not freedom here. Tower penetration doesn't seem to be an issue

  • ashmeloche
    ashley ∞ (@ashmeloche) reported

    @freedomsupport What do you call a customer without service? Upset

  • NaturallyTC
    TC (@NaturallyTC) reported

    @freedomsupport Having the worse experience with your “customer service” department. Everybody is quoting policy and nobody is helping. After being with you for 6YEARS the least they could do is help without me having to kiss their ***.

  • miken32
    𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣 (@miken32) reported

    @freedomsupport I just upgraded my kid's plan to Freedom 2GB online. Site said that "new and existing customers" get bonus data, but the fine print says it doesn't apply if I change plans online? Seems kind of dumb, can we fix that so he gets the bonus data?

  • Sammy_xooxo
    Sam (@Sammy_xooxo) reported

    @freedomsupport That’s not even what happened. Lmfao. I brought my own device. And now I’m stuck with a phone that doesn’t have service when I move for school. You’d think if you can’t provide a service you wouldn’t make someone pay, or at least offer them a discount.

  • likeamonetpain1
    likeamonetpainting (@likeamonetpain1) reported

    @freedomsupport anyone else having problems with sms?

  • Mod3My
    CyberDude (@Mod3My) reported

    @FreedomMobile What's up with 5G, are you guys still deploying the network or cancel it.

  • Thebusmany69
    Max Power (@Thebusmany69) reported

    @stranger_Marina @TTChelps @freedomsupport I'm down for that!

  • vtotten
    Victoria Totten (@vtotten) reported

    @freedomsupport Thanks. I’ve already been in contact with customer care and have filled out the form for CCTS response. If the social Mercia team can help, then I’m happy to DM you also.

  • Muhamme13382073
    Muhammed Siraj U M (@Muhamme13382073) reported

    @FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call