Freedom Mobile

Freedom Mobile Outage Report in Port Elgin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Port Elgin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Port Elgin, Ontario 01/09/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile If only you would assist your current customers instead of tweeting my advice is to Pay a bit more and go with a different company. This company has yet to assist me. Not once. Not ever. I literally beg for service

  • mrpaulren Paul Renaud 🇨🇦 (@mrpaulren) reported

    @AnthonyLacavera @FreedomMobile I have been using wind basically since I could. I still can't find better pricing on anything else. An upgrade in the tower network through quebec would make it a no-brainer

  • audiobeing PapaGord (@audiobeing) reported

    @freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @FreedomMobile Just had your customer service hang up on me? Real professional of him. I’m actually gobsmacked. Can’t wait to switch my phone and broadband now #freedommobile #canada #dontbother

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @FreedomMobile you must have one of the absolute worst networks and service I've ever seen. For more than half of the year I've had my phone I haven't been able to use it in one way or another. Yet my repeated requests for reimbursement, assistance, or to replace have done zero🖕🏻

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport is there a down tower or something in Windsor Ontario? My service keeps dropping.

  • parth_mehta_98 Mehta Parth (@parth_mehta_98) reported

    @Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement

  • MunishaManocha Munisha Manocha (@MunishaManocha) reported

    Posting this on behalf of my parents.. @FreedomMobile has the absolute worst customer service. Mom got a phone that she ended up returning 2 days later but they refuse to remove it from her tab and have been charging since over 7 months. (1)

  • Brikafrika BrikaFrika (she/they) (@Brikafrika) reported

    @FreedomMobile I just tried twice (after being ignored the 1st time) to do my contact tracing due diligence to get a message to one of your service techs about a possible exposure last Wednesday. They told me to fill out a complaint form. Seriously WTFing about safety here.

  • audiobeing PapaGord (@audiobeing) reported

    Hey @FreedomMobile why have customer service when they are not allowed to help the customer!!