Freedom Mobile Outage Report in Port Elgin, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Port Elgin, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Elgin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (5%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Community Discussion
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Luc Grey (@ll_greyTO) reportedMy partner who lost their job as many have during the pandemic was just navigating a horrible service experience with @FreedomMobile. No empathy or interest in supporting their clients during this challenging time.
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🏳️🌈🧜♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported@freedomsupport It's a Shaw outage. It's been going all day.
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David (@FreightGuy751) reported@freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me
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Dwayne girvan (@dgirvan) reported@freedomsupport my service has been terrible lately. How can we fix it
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Nike Mitts (@NikeMitts) reportedTried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!
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sue butler (@msuebeeCA) reported@freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile
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sue butler (@msuebeeCA) reported@freedomsupport On Twitter you appear concerned, but let me tell you what will happen...BECAUSE IT HAS...TWICE... I will D M. You will tell me to call customer service. I will, and share my concerns AGAIN...and they well say...sorry...can't help you with that. @FreedomMobile DO BETTER.
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sue butler (@msuebeeCA) reported@freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.
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st (@stalwar) reported@freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?
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Muhammad J Khan (@Khan__1987) reported@FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.