Freedom Mobile

Freedom Mobile Outage Report in Port Elgin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Port Elgin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Port Elgin, Ontario 11/03/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • banned1 Sam Alexander (@banned1) reported

    @FreedomMobile @LGCanada Where are your priorities? Putting your employees at risk for sales? Lobbying to make SALES an essential service? Communication matters but you have to put people before profit. Thought you guys were the cell service of the people. The people are dying and you are complicit! WTF?

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Your service is down again in new tecumseth Ontario for past 90mins. Unable to connect to freedom or away network. My wife is driving home from Toronto unable to communicate. Why am i here? #broken #justjunk

  • SanHorizons San New Horizons (@SanHorizons) reported

    @FreedomMobile My phone calls become disconnected at around 2 hours. It happened to me yesterday night while I was on hold for an important issue. B/c of covid, I've reduced my plan & pay 15c/min over 100 mins. Can you help resolve these two issues?

  • Arora_Bhavya20 Bhavya Arora (@Arora_Bhavya20) reported

    What a Terrible Customer Service!! Just wondering that how a company's Employees can be this Untrained and Unprofessional , that they are Misleading there Customers and Providing False Information. @FreedomMobile. What a Shame !!!!

  • smitty_mark Mark Smith (@smitty_mark) reported

    @freedomsupport Thanks! How long is the 'bonus' offer included? Less than 10-15Gb doesn't work for me so is it the duration of the 2yr agreement? Looking to replace the phone as well. TY

  • Arora_Bhavya20 Bhavya Arora (@Arora_Bhavya20) reported

    @freedomsupport Trying to upgrade my device aince yesterday and all am hearing is different statements from different associates of yours!!! All being contradictory. No one would want such kind of customer service !!

  • thunderchuck13 Sammy (@thunderchuck13) reported

    @FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice

  • metalluscious Metal Luscious (@metalluscious) reported

    @FreedomMobile I have been waiting for 7 weeks for my ordered iPhone 12 Pro Max. Almost 2 months! Deposit was made on Nov. 22 and still no phone. I can get one from Apple directly by Wednesday. How do we fix this?

  • ashestopoetry Ashes2Poetry (@ashestopoetry) reported

    @freedomsupport I have been having multiple unsuccessful interactions with customer service. They are unable to explain why Freedom Mobile is not processing payments at this time. Please provide a response. I do not want to DM anymore. It's unproductive.

  • amritseth7 Amrit Seth (@amritseth7) reported

    @FreedomMobile My friend just got an iPhone 11 with a 45 dollar monthly for 20 gigs. (Unlimited) I pay 96 for the same. How is this fair? Please help.