Freedom Mobile

Freedom Mobile Outage Report in Rapides-des-Joachims, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rapides-des-Joachims, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rapides-des-Joachims and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rapides-des-Joachims, Outaouais, Québec 12/09/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I will also not DM you as customers Need to know that not only is Freedom non competitive and non- affordable but they lack in customer care.

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    Going to have to leave @FreedomMobile if I continue to provide a delivery service for customers. No signal in many places, or I ended up roaming just like back in the day! I lose so much time struggling to find signal.

  • wildworks Lenny Wu (@wildworks) reported

    @freedomsupport I am having trouble adding my new phone to the mobile plan via eSIM.

  • DevonHargreaves Devon Hargreaves 🇨🇦🇺🇦 (@DevonHargreaves) reported

    I have 3 friends from Ukraine in #YQL, as they work towards ESL & finding employment, they need reliable phone plans. @FreedomMobile has a pre-paid plan, talk,text,2g/mo, at $99/6 mo. As they don't currently have funds, if you'd like to help them out, send me a message!

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both sides.

  • wileymiley baddie b 🌙 🧸⃤ 🥺⃤ (@wileymiley) reported

    worst customer service @FreedomMobile

  • 11ptg11 Patrick (@11ptg11) reported

    @freedomsupport I dont have data anymore, I'm on roaming? Is there an outage?

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport Actually, going to the States for 5 days and getting a $230 charge is NOT AFFORDABLE. Other carriers charge $11/ day, that works out to $55 for 5 days vs $230. Don’t give me this Affordable BS. Then we get the rudest 2 agents. That is NOT striving for great customer service…

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I want people to be aware about Freedoms poor customer care and expensive service.

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I am so disappointed and disgusted with your Customer Care team who would not help us out for ridiculous US charges. Every other mobile company we deal with has a $10/ day US plan and Freedom just soaked my son. Your staff would not listen and only wanted to argue