Freedom Mobile

Freedom Mobile Outage Report in Renfrew, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Renfrew, Ontario 03/10/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PeninahTweets Peninah (@PeninahTweets) reported

    @FreedomMobile is cellular service down in Toronto?

  • raymondlee11 Raymond Lee (@raymondlee11) reported

    @freedomsupport are there any issues with text messages today?

  • OI_Mike13 Mike Greer♿️🇨🇦💉💉 (He/Him) (@OI_Mike13) reported

    @tlrowanrmt @FreedomMobile Downloading more on the customer in the name of Self Service, but still charging us for that service they should be performing. Yup with Rogers buying them, this is makes sense as they are falling in line with their bad business practices.

  • werethless12 werethless12 🌐 (@werethless12) reported

    @FreedomMobile Nohomo, but this is bad.

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.

  • Kimakazee_ Kimakazee👻 (@Kimakazee_) reported

    Honestly, worst service ive ever gotten from @FreedomMobile what a joke man, has the option to suspend your service, which i did under the impression i wouldnt be charged, and yet they still charge me and wont even entertain the fact that its misleading and wont help me at all

  • restlessworker Madisyn McKee (@restlessworker) reported

    @freedomsupport is forcing me to go into a mall to return a phone and putting me (7 months pregnant) at risk in a pandemic because THEY forgot to send a shipping label to return a phone. This company has been nothing but terrible to deal with when trying to upgrade.

  • Fire4418 tooyoung (@Fire4418) reported

    @FreedomMobile is the worst carrier in Canada. It is impossible to unlock the phone and the people in call center hang up when you call. Despite law in Canada, they are keeping your phones locked. It is time to contact @ccts

  • 424_justin justin turner (@424_justin) reported

    @freedomsupport I did try that earlier seemed to work for awhile. Did it again seems ok for now… hope it isn’t a phone issue… thanks!

  • Fire4418 tooyoung (@Fire4418) reported

    @freedomsupport So since you didn’t unlock properly This is something you should fix