Freedom Mobile Outage Report in Renfrew, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (30%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Anuraag Mishra
(@mishra911) reported
@FreedomMobile the worst network and the customer service for any network. They are thieves so please stay clear. I bought 2 lines and it was completely unusable. I had no reception half of the city and moved out promptly. Now they are not refunding my money saying tough luck.
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Winter (it/that)
(@WinterBourneTO) reported
Y'all have a number for retention?? I'd love to speak to them about my price that shot up this past month b/c my discounts ended :( I don't wanna leave cause i love u guys, but i don't wanna pay the craziness y'all asking for. i'm sorry but this white man poor.😢 @FreedomMobile
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George Ivanov
(@GeorgeI88241999) reported
@freedomsupport got disconnected twice , and the bad part is they don’t even care to call back . Gotta dial the 1888 number and do the process again . Just horrible
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Laura Slater
(@gamegirlie2007) reported
@freedomsupport I’ve had many weeks of delayed texts and not sent texts, maybe a new SIM card would help? I’ve started carrying around the sim removal tool because that’s how often I’m taking it out and restarting it. @FreedomMobile
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Duke Boerschke
(@eboerschke) reported
@freedomsupport Will it be the same run around like I received from alleged customer service? Will I speak with a real person?
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Duke Boerschke
(@eboerschke) reported
@freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.
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TristanIsfeld
(@TristanWebDev) reported
After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!
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Rob Gaudette 🇨🇦
(@RobGaudette) reported
Hey @freedomsupport Peeps! Had called in looking to add a 3rd line but was told they can’t help me. Are you able to? I’m bringing my prior Freedom-bought device and assign to existing account. Can ya help a guy out?
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Joyal shaju
(@Joyalshaju14) reported
@FreedomMobile You know what never purchase phone from freedom if so you will get it 2024. I have prebooked 14 pro max months ago and never arrived. so cancelled it bought from bell
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.