Freedom Mobile

Freedom Mobile Outage Report in Renfrew, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Renfrew, Ontario 01/16/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mantoniette13 Marie ANTONiETTE (@Mantoniette13) reported

    @freedomsupport Walking in the park with my Mom at least four days a week, who after a mysterious “incident” can no longer walk. Praying it’s only temporary. 🌹

  • beccajorgs Becca Jorgensen parody account (taylor's version) (@beccajorgs) reported

    @freedomsupport heya! Are there any outages for MMS rn? My phone is working normally, but is having issues sending and receiving MMS

  • Corinne35443671 Coco (@Corinne35443671) reported

    @FreedomMobile no emergency alert here in BC, and I made sure my phone will receive them. This isn't the first time I've missed one. What say you?

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    Dear @FreedomMobile, As a long time, loyal customer that goes back 2 Wind Mobile days, I'm beyond disappointed with your professional best practices & services that U currently provide I was in need of a new phone 4 a fam member.I had 2 give up a grandfathered contract 2 learn

  • TheRealStrelau Brad Strelau (@TheRealStrelau) reported

    @FreedomMobile please help. Bought my daughter her FIRST phone line. activated it yesterday. it's not working. Freedom says we didn't pay (even though I have shown them the receipt). They say they can't help me and I have to go into the store which is now closed!!!!

  • TammyPecoskie Tammy Pecoskie (@TammyPecoskie) reported

    @freedomsupport Why's your service out? I called 611 and they weren't helpful. They don't know when service will be restored. @FreedomMobile why are you not communicating with your customers?

  • Mantoniette13 Marie ANTONiETTE (@Mantoniette13) reported

    @freedomsupport Hello! I would really like to get a new iPhone. As you can see, my iPhone is a few years old now - 4??? And I grapple with memory problems and have to pay $5 of iCloud storage every month.

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport Anyone else having issues with not being able to send texts? First it was my phone and now it’s my husbands? Getting a little sick of paying this much for a service that doesn’t work.

  • ChrisOnABikeYEG Chris On A Bike (@ChrisOnABikeYEG) reported

    @freedomsupport Okay I spent TWO HOURS going through the script with Freedom Support chat, where they had me erase all my wifi passwords and told me to delete my entire text history with everyone. They finally told me to go (on a holiday) to the mall to have my phone looked at.

  • Resilie35398228 Resilience (@Resilie35398228) reported

    @freedomsupport Hello, is the service down in a Kingston On area