Freedom Mobile

Freedom Mobile Outage Report in Renfrew, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Renfrew, Ontario 11/19/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @ChefStuartB @FreedomMobile There is no unlimited high-speed in Canada on any cellular network. Unlimited at slower speeds.

  • felipehokings fehokings (@felipehokings) reported

    @FreedomMobile i am trying to contact the customer support but the phone is not working. I am always having problems with freedom, it doesn’t work anywhere and now I in downtown Montreal and my phone is on Nationwide mode and charging my data! Wth??? I’m in Canada!

  • mxaether ✨kam✨ (@mxaether) reported

    @freedomsupport Which I understand might not be a feasible thing, but these rates really feel very on par with regular full-size telecoms (Rogers, Bell), when we're paying our monthlies at a similar price for less service area. So what exactly is the benefit over-all?

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    If I KNEW I would have! Never been treated like this in my 7 years as a loyal @FreedomMobile customer 😡 I felt like a small child being scolded with 0 empathy or compassion.

  • Kjerstinism kj (@Kjerstinism) reported

    @FreedomMobile I've been with you for a decade. I pay $35 a month. Yall can't bless me with 20gb cause i only got 8gb. Treat me your loyal customer a little better. Thanks.

  • xGawsh Zakary Allen (@xGawsh) reported

    @freedomsupport your service representatives brought my wife to tears over a wrongful charge on her plan, totally ridiculous

  • mgauthier223 Marie Gauthier (@mgauthier223) reported

    @freedomsupport It's September 6th and my phone is now sending duplicate messages. What was the issue as you clearly have it happening again

  • tdogvella Tone 🍁 (@tdogvella) reported

    @FreedomMobile Cell phone providers screwing the Canadian 🇨🇦 customer one at a time ...

  • JoLudlow1 Jo Jo (@JoLudlow1) reported

    @freedomsupport my data is not working, any tips?!

  • KimSegs Kim (@KimSegs) reported

    @freedomsupport do all your plans support group messaging? For some reason I’m not getting messages from android users in my group chats