Freedom Mobile

Freedom Mobile Outage Report in Renfrew, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Renfrew, Ontario 12/15/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BawlerShotcall1 Bawler Shotcaller (@BawlerShotcall1) reported

    @freedomsupport Hi @freedomsupport, your tower is down because of the storm here so I'm forced to use nationwide service. Is there anyway I can get more nationwide data for free given that I'm unable to use the appropriate service for my data? I'm almost out of data.

  • LCoates95 Louise Coates (@LCoates95) reported

    @FreedomMobile how can I cancel my phone plan? Been on hold for nearly 30 minutes?

  • Geoff_Leo Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported

    @freedomsupport Making someone pay for extra data when YOUR towers are down and they HAVE to use the nationwide option? I’m in a freedom zone, but there’s no signal because your tower has now power. So why should I be paying the extra for the lack of service in your zone?

  • mike_pequegnat michael pequegnat (@mike_pequegnat) reported

    I'm so over @FreedomMobile, the money I pay a month for my phone bill is not worth this garbage *** data. There was one storm and the data goes to garbage. I bet kudo,Roger's or bells data still works perfectly fine. I don't understand why their data is horrible.

  • _akuacoco ᴺᵃᵗᵃˡⁱᵉ 🤍⁺ (@_akuacoco) reported

    I don’t even know why I have my phones services with these ppl @FreedomMobile . Their customer service is dead, their agents are so rude and are NOT knowledgeable about the business. I need to switch

  • NickResonance Nick Resonance (@NickResonance) reported

    @freedomsupport Is there currently an ETA for service restoration?

  • Bridgesburn_ Sensa (@Bridgesburn_) reported

    @_akuacoco @FreedomMobile This was me yesterday! They don’t compensate for **** they caused! I asked them how much I have left to pay and she’s asking me why do I want to know😕 are you dumb cus I’m switching!

  • h91678 Futuristic (@h91678) reported

    @FreedomMobile 3 days after storm still no internet most of ottawa ! This company is GARBAGE ! This was the biggest mistake i made that i chose you #freedommobile

  • lexography_yeg Alex Liew (@lexography_yeg) reported

    @FreedomMobile customer service and technical support matters. unfortunately Freedom could not deliver so you’ve lost a customer to Bell @Bell_Support who was able to solve my Apple Watch issues without a problem.

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both sides.