Freedom Mobile

Freedom Mobile Outage Report in Renfrew, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Renfrew, Ontario 11/30/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @FreedomMobile Service completely down today in Mississauga...

  • saraadams604 Sara Adams (@saraadams604) reported

    @FreedomMobile Most affordable shouldn’t equal to terrible customer service. Please train your staff on what Customer Service should be. The worst customer care I’ve ever experienced. Do better Freedom Mobile

  • Tim_Ell Tim (@Tim_Ell) reported

    @Climate_Pete @FreedomMobile We went back to Bell after 2 years with FM. Any savings you get is not worth the slower speeds and weaker coverage. And the support outside of billing was minimal.

  • cecepoint Cecilia (@cecepoint) reported

    @Climate_Pete @FreedomMobile They’re all horrible.

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @Climate_Pete @FreedomMobile I really like Virgin (aka Bell). Never had an issue with service and I get a ton of free things? They often send out 2 for 1 tickets to the movies etc.

  • Tooq _b (@Tooq) reported

    @freedomsupport It's been over three weeks. How long does it take someone to open a database table, uncheck a box, and press save? @Bell how long would it take you to unblock a customer's text messaging if flagged by accident?

  • MsMo0881 Ms. Mo (@MsMo0881) reported

    @freedomsupport @TheRealMrMic Is there a reason why my daughter's service was suspended after we put a top up credit on back on February 26? I spoke to one of your reps this morning who was not only rude but also unhelpful

  • woohoo331 woohoo331 (@woohoo331) reported

    @FreedomMobile How about better customer service? Calling saying my account is in jeopardy, leaving the voice mail that I am going to be disconnected with a fully paid balance. Starting to act like Rogers!!! Terrible!!!

  • mattruss905 Matthew Russell (@mattruss905) reported

    @FreedomMobile if I'm clearly in one of your coverage areas but consistently have your network fail and my phone reverts to roaming on Nationwide why is it me who suffers the loss of full speed roaming data access? It is not me choosing to roam, it is your network failing me.

  • ReinhartG Reinhart Gauss (@ReinhartG) reported from London, Ontario

    Anyone else have internet connection problems?? I'm with @FreedomMobile