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Freedom Mobile

Freedom Mobile Outage Report in Roberts Creek, Sunshine Coast Regional District, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Roberts Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberts Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ShmaSingh
    Shma Singh (@ShmaSingh) reported

    @freedomsupport Scored terrible, you made me lose an amazing deal with koodo with a fake offer for retention which you walked by later.

  • AshleyTurnbul20
    Ashley Turnbull (@AshleyTurnbul20) reported

    Hey @freedomsupport I requested my old auto pay setup and number to be removed - you have still debited my account for 3 months after this request, every time I phone customer support they tell me it is removed and cancelled but I am still being debited! WTF is going on?

  • bikku88
    bikku (@bikku88) reported

    @freedomsupport I never got reply back despite providing personal info

  • ColinMcArthur3
    raincouver (@ColinMcArthur3) reported

    @freedomsupport my account got cancelled by my ex without my knowledge now freedom customer service says it will take 24 to 48 hours for someone to call me to get the line turned back on. I need help asap

  • EdmondYoong
    Edmond (@EdmondYoong) reported

    @freedomsupport Very frustrating that you wouldn’t be able to offer anything at all, even to meet me part way, for a loyalty customer who wants to stay with Freedom but you make it difficult. Perhaps you could reconsider please?

  • JonTornada
    Jon Tornada (@JonTornada) reported

    @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

  • _ebuka96
    Anime connoisseur (@_ebuka96) reported

    @hoodshordy @FreedomMobile but are they good like service wise and everything?

  • hemond_r
    L. P. (@hemond_r) reported

    @freedomsupport If “one response is enough”, how about six? Your system screwed up and never “successfully” do anything. It would be nice if you could hold yourselves to a certain minimum standard of care.

  • Marilyn0926
    Marilyn Nicholls (@Marilyn0926) reported

    @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

  • somerandodude38
    Hugh mungus (@somerandodude38) reported

    Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.