Freedom Mobile

Freedom Mobile Outage Report in Roberts Creek, Sunshine Coast Regional District, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Roberts Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberts Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Roberts Creek, Sunshine Coast Regional District, British Columbia 01/19/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ProducedByAMPZ A.M.P.Z (@ProducedByAMPZ) reported

    @freedomsupport First yall over bill , and ur phone representative admitted to that , and i tried to pay my phone bill and i used to the correct password and because ur **** **** systems dont work im locked out my account, so **** u

  • LaurenCrippsRN Lauren Cripps (@LaurenCrippsRN) reported

    @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

  • ChiefHubbaBubba Paul (@ChiefHubbaBubba) reported

    @AnthonyLacavera @FreedomMobile I have freedom still cheap and still sucks ***.

  • Marie1Kate Kate (@Marie1Kate) reported

    @freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.

  • ChJWo ChrisW (@ChJWo) reported

    @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile Yes improve your network coverage so i can use my phone number

  • WhyPreeeeeeee kee (@WhyPreeeeeeee) reported

    **** @FreedomMobile This has been over 2 months now and I’m still dealing with this ****. They keep telling me I haven’t paid my bill and now they have called collections on me. There’s a reason I am no longer a freedom mobile customer. The worst customer service in the world

  • anjilesgin Anjileek (@anjilesgin) reported

    @FreedomMobile Yes. Better customer service 🙄

  • scampi01_gmail benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

  • DeepakK01310323 big rig (@DeepakK01310323) reported

    I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile