Freedom Mobile Outage Report in Roberts Creek, Sunshine Coast Regional District, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Roberts Creek, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberts Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ConnedSoomer (@ConnedSoomer) reported 5 minutes ago

  @freedomsupport None on the freedom network because I left. You guys are bad.

• Lanie (she/her) (@MintOwls) reported 7 minutes ago

  Usually @FreedomMobile has fantastic customer service, but today was not good! Told the person what phone I wanted to get right off the bat… spent 30 minutes trying to set up the new phone and plan, had to MESSAGE a live agent while on the phone (was directed to)…

• karan1703 (@Chimera1703) reported 11 minutes ago

  @FreedomMobile @freedomsupport I’ve been talking in chat with your customer service reps for almost 4 hours and nothing has been resolved. The most useless team ever. Can’t even help me out. It’s as if freedom doesn’t care about it’s customers.

• Kaeden Walls (@KWalls15) reported 12 minutes ago

  @FreedomMobile My service has been down since last night whyyyy

• Rhoda Tsui (@RhodaTsui) reported 14 minutes ago

  @freedomsupport Hi, I canceled my ac back in early 2018 and suddenly two months ago I got a bill saying that I owed an equipment and now get a bill of $60. I told the CS lady that I returned everything back then, but then they asked me for the paper receipt from early 2018! Pls help.

• Phani (@phanmac) reported 15 minutes ago

  @FreedomMobile probably worst of all service providers @freedomsupport pathetic customer service can't even take feedback properly

• Timothy MacNeill (@TimothyMacneill) reported 17 minutes ago

  I was just asked for my SIN when I called Freedom Mobile to check my account. escalated to a manager who assured me that Freedom never asked for this and doesn't even have SIN to check with. Seems like some employees are attempting identity theft @freedomsupport @cbcmarketplace

• Sandy Segeren (@ssinca95) reported 25 minutes ago

  @FreedomMobile I have been waiting for over an 1¼hr for a reply to my WhatsApp request for service. What's up with that? This is *terrible* Customer Service. I guess I'm happy I'm not listening to muzak

• Affirmbroom (@Ramonefrancis) reported 27 minutes ago

  @FreedomMobile 3 times your employees have hung up on me. Wtf!!!!! You guys messed up my bill but because you guys hire people who dont know anything they end up hanging up. I should bot have a suspended line because you guys messed up my bill and refuse to fix it. 😡😡

• Amber Smith (@ambersmith22015) reported 31 minutes ago

  @freedomsupport Why cant anyone get through for customer service number