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Freedom Mobile

Freedom Mobile Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Quebec

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Roberval, Quebec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TossableDigits
    Tossable Digits (@TossableDigits) reported

    Hi @FreedomMobile our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

  • mbsask
    Michael B (@mbsask) reported

    @freedomsupport Tried to make a payment online just now...& was rejected for a server issue. Is this common? Never happened to me before....

  • RagingRoadkill
    Matthew Lim (@RagingRoadkill) reported

    @freedomsupport Hey there, is there an issue with your LTE service in BC? My Pixel 4XL has stopped getting an LTE connection

  • lwar21
    rawl (@lwar21) reported

    Not free with @FreedomMobile ... can't get help when needed

  • MK_Ultra_X
    MK (@MK_Ultra_X) reported

    @freedomsupport Mistakenly ordered a new line from Freedom instead of upgrade, called to cancel immediately on Jan.26. Freedom didn't cancel, charged my account $1350, didn't ship any device yet suspended my account for being overlimit. Are you serious?

  • emmanuelleoemme
    EMMANUEL LEO EMMETT (@emmanuelleoemme) reported

    Why’s @FreedomMobile customer service is trash just like their network 🗑😷

  • JCHorEll
    J Carlos H E (@JCHorEll) reported

    @freedomsupport This is everyday, if you need to put more towers... do it! I cannot go to White Rock, because I immediately turn into roaming. How is it that American service providers have a strong signal in Canada, and Canadian Freedom doesn’t?

  • SCommandante
    sub_commandante (@SCommandante) reported

    @freedomsupport ZERO SERVICE FROM YOU AGAIN.

  • SCommandante
    sub_commandante (@SCommandante) reported

    @freedomsupport I guess your own service isn't working.....so you can't call to service a PAYING CUSTOMER..

  • SCommandante
    sub_commandante (@SCommandante) reported

    @freedomsupport No problems here....we have your money, sucker.