Freedom Mobile

Freedom Mobile Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 12/17/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ptbo_blonde Sheri (@ptbo_blonde) reported

    @EricaEhm @FreedomMobile When they were wind, I had a nightmare experience with customer service

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Done that a few times and no difference…. Even the 3G connections are not working correctly

  • MartyPvL Martyvl (@MartyPvL) reported

    @FreedomMobile Why would anyone buy anything from Freedom Mobile? Worst telecom company out there and their service is deplorable.

  • trucker_lovin al burton 🇨🇦 (@trucker_lovin) reported

    @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week

  • rbphilip 🇨🇦 Rob Philip 🇺🇸 (@rbphilip) reported

    @EricaEhm @FreedomMobile Mobile service in Canada is one of the things that makes me hesitate about returning. I know nobody there who doesn't hate their carrier.

  • BowmanNancy Nancy: 🇺🇦 #StandWithUkriane. Voting Rights & BBB (@BowmanNancy) reported

    @AnthonyLacavera @FreedomMobile Canada needs more options, lower prices, better service... Here's hoping you're successful.

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    @EricaEhm @FreedomMobile Oh their central customer service is awful. Occasionally you get someone good in a store, but I don't go out that much anymore. Sorry you had that on top of everything else. Sounds like you've had a crappy day!

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport I think that’s evident is that @freedomsupport and @FreedomMobile have extreme difficulty in handling the most BASIC of customer service needs. That’s what all potential customers need to know. Freedom Mobile —>> Excuses, not solutions. #CautionaryTale

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile is running a very crude attempt at customer retention. They stall unlocking your phone preventing a customer from going to a different #cellphone carrier. #CRTC #telecommunications

  • ChimpGenes 🇬🇧 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported

    @TravelEatAwe @FreedomMobile @freedomsupport CRTC supposed to protect customers but these companies charge an arm and a leg for their service other countries/companies charge pennies for