Freedom Mobile

Freedom Mobile Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 03/27/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • metalluscious Metal Luscious (@metalluscious) reported

    @FreedomMobile I have been waiting for 7 weeks for my ordered iPhone 12 Pro Max. Almost 2 months! Deposit was made on Nov. 22 and still no phone. I can get one from Apple directly by Wednesday. How do we fix this?

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company

  • Arora_Bhavya20 Bhavya Arora (@Arora_Bhavya20) reported

    @freedomsupport Trying to upgrade my device aince yesterday and all am hearing is different statements from different associates of yours!!! All being contradictory. No one would want such kind of customer service !!

  • jarrodcterrell Jarrod Terrell (@jarrodcterrell) reported

    I just woke up one morning with my service disconnected. And not knowing why. Countless hours of confusion, stress, and frustration and not even apology or admission of error on their part. It would have been nice to at least receive a credit for my trouble. @freedommobile

  • SecuringBagz Juggin 🅱️ (@SecuringBagz) reported

    @FreedomMobile u guys r sooo ****. Making mfs buy defective top up cards from shoppers

  • SanHorizons San New Horizons (@SanHorizons) reported

    @FreedomMobile My phone calls become disconnected at around 2 hours. It happened to me yesterday night while I was on hold for an important issue. B/c of covid, I've reduced my plan & pay 15c/min over 100 mins. Can you help resolve these two issues?

  • issamayaglavin Maya Glavin (@issamayaglavin) reported

    **** @freedomsupport switching companies!

  • carlos1984kid C.J Guevara (@carlos1984kid) reported

    @FreedomMobile Tried to pre order since I am up for renewal but even if you get 65 plan with 35 tabs they still want over 1000 upfront t. Sound ridiculous might have to look into new provider after 8 years of being a wind/freedom customer.

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    @FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.