Freedom Mobile

Freedom Mobile Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 12/14/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LeilaNery34 Leila Nery (@LeilaNery34) reported

    What a great customer service @FedExCanada and @IKEACanada, you guys went above and beyond, the first one to deliver a parcel @FreedomMobile couldn't help me with and Ikea with the tray for my baby's high chair. #AmazingCustomerService

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile If you switch your mobile phone service provider over to Freedom Mobile than tell Freedom Mobile that I steered you to Freedom Mobile & I'll receive $25 in Freedom Mobile credit per referal. Remember, Freedom Mobile's Big Gig data plans come with unlimited monthly data!

  • nightstar12 Nightstar12 (@nightstar12) reported

    @FreedomMobile before he could at least call now your company says his number is invalid. Almost 2 hours trying to get help from text service.

  • sandi08304376 sandi (@sandi08304376) reported

    @FreedomMobile CAN WE STOP FAST FORWARDING OUR LIVES FOR YOUR CRAP.

  • 777bean777 bean (@777bean777) reported

    @FreedomMobile hands down the worse service provider incase anyone was wondering

  • winstonckm Winston D'souza (@winstonckm) reported

    @FreedomMobile Such a bad experience with freedom mobile. I was having really good plan with Fido. Just because i wanted Apple Watch plan i moved to freedom. Now i have been told i cant add watch plan as my account is deposit account. Really disappointed as i am miss-lead by rep

  • rajcan7 Razz (@rajcan7) reported

    @FreedomMobile This is not working.. can they fix this? Very poor service from the app.

  • ConstantObs Constant Observer (@ConstantObs) reported

    @freedomsupport Hi. I just activated a line. Cellular service works, but there is no data. The plan includes 3G of LTE data.

  • ssinca95 Sandy Segeren (@ssinca95) reported

    @freedomsupport The scam calls stopped for a while. I assumed it was "Stirred Shaken" technology doing its work. Yeah, it's not working now. Several calls yesterday, 2 already this morning. No "the CRA doesn't have an arrest warrant" nor are there "packages waiting with CBSA"

  • SkipIsChris Chris Sturwold (he/him/drummer) (@SkipIsChris) reported

    @MichelletypoQ @freedomsupport The only thing "ded" is Freedom's customer service. Shady AF.