Freedom Mobile

Freedom Mobile Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 01/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidular Sidular! (@Sidular) reported

    @ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.

  • __Triish__ Sunaii (@__Triish__) reported

    @FreedomMobile has been over charging my monthly bill and the agents are of 0 help to rectify the issues. The plan fee doesn't match what the bill is (ridiculously high with horrible service).

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.

  • hallacoast halla 🤎 (@hallacoast) reported

    @FreedomMobile what’s the point of a texting service if an agent is taking 30 min to respond? #FreedomMobile

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile I’m paying $45 for 7gb….wtf.

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport 2FA is great, but the site should remember me and I shouldn't have to 1) perform 2FA when the site recognizes me, and 2) require me to enter my phone number or email address every. single. time. That's absurd and bad practice. Especially with the app, but even in a browser!

  • TransitYEG Transit Edmonton (@TransitYEG) reported

    @FreedomMobile Haha funny joke. Show us the real deals! Oh wait that’s Freedom always making jokes about Freedom mobility deals. $45 on 4G networks with crap service and no phone included what a joke. At this day an age mobility is a right!

  • BrownGuyMadeIT BrownGuy 🎥 (@BrownGuyMadeIT) reported

    @freedomsupport I haven’t had service with you in 4 years, the consistent down time cost me more money than it was worth business wise..

  • fleffras steph (@fleffras) reported

    I pay $100 a month for my service and I go to a cottage an hour and a half away from my house and I can't even use data. Then I get told more nationwide data is $45 for 3 gb. Literally half of my bill. I can't wait to switch service providers @freedomsupport

  • HeartofDanielle Daniella Carmen 💡🌎 (@HeartofDanielle) reported

    @freedomsupport It is particular disconcerting when no monies are owed and I have not been a customer for over one and a half years. Shame on you! Your business practices leave a lot to be desired.