Freedom Mobile

Freedom Mobile Outage Report in Roberval, Saguenay/Lac-Saint-Jean, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Roberval, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Roberval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Roberval, Saguenay/Lac-Saint-Jean, Québec 04/01/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AvaMariaKers AvaMaria.Kerš (@AvaMariaKers) reported

    @FreedomMobile ahhh when your agents mention to one customer on the plan to wait to upgrade for this deal and not the other. Stuck with paying $122 compared to my original $65. Nice Freedom nice. People make sure to ask more than one agent because these guys are sneaky.

  • Chimera1703 karan1703 (@Chimera1703) reported

    @FreedomMobile @freedomsupport I’ve been talking in chat with your customer service reps for almost 4 hours and nothing has been resolved. The most useless team ever. Can’t even help me out. It’s as if freedom doesn’t care about it’s customers.

  • Thebusmany69 Max Power (@Thebusmany69) reported

    @stranger_Marina @TTChelps @freedomsupport TTCs job is to move people. Not get you cell phone service. Jeeezzzzz

  • Thebusmany69 Max Power (@Thebusmany69) reported

    @stranger_Marina @TTChelps @freedomsupport I'm down for that!

  • Muhamme13382073 Muhammed Siraj U M (@Muhamme13382073) reported

    @FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call

  • crystalcrose1 🇨🇦🎥CRYSTAL🎞 🇯🇲 (@crystalcrose1) reported

    I’m leaving #Rogers and going to @FreedomMobile I’m tired of my bill being so damn high. Rogers dem a tief!

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile worst cell phone company. It's a joke how **** the service is go just outside the GTA and can't get anything to load on freedom's **** network

  • anthony16024029 @Sungmanitu (@anthony16024029) reported

    At @FreedomMobile I will. Not pay for services NOT PROVIDED (.) I HAVE SPOKEN TO YOUR REPRESENTATIVE AT 611 & I AM TOTALLY DISSATISFIED WITH THE LACK OF SERVICE (.) I won't be paying for services I don't receive on two phones (.)

  • iDreamofWinnie iDream 🇨🇦🇹🇹 (@iDreamofWinnie) reported

    Googling your phone issue is 10000% better and more accurate than calling @FreedomMobile for any help. Their tech team stays hanging up on me after telling me to hold for tech team level two when level one can’t get it right😭😭😭

  • Dido8Rd david rd (@Dido8Rd) reported

    @FreedomMobile Horrible client care.