Freedom Mobile

Freedom Mobile Outage Report in Sackville, New Brunswick/Nouveau-Brunswick

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sackville, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sackville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sackville, New Brunswick/Nouveau-Brunswick 11/21/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wandaeby WunderWandy🤓 (@wandaeby) reported

    Hey @FreedomMobile where are deals for existing customers wanting to change their plan. Do I need to stop being a customer to become a new customer to get a deal (I have my own phone)?

  • miketgould Mike Gould (@miketgould) reported

    @marlonrando2 @FreedomMobile Lol I've been with them for six years. No issues at all. Just want them to stick a tower in Okotoks, where I work.

  • andy91125 Andy (@andy91125) reported

    @asifintoronto @FreedomMobile @Bell Good luck getting service more than 30 minutes outside the city tho

  • WeepingRoses93 Branwynn 🏳️‍⚧️ (@WeepingRoses93) reported

    @FreedomMobile Why don't you offer online service and shopping to new customers? it's much more convenient than having to go down to a store.

  • MariaSocially Maria Khan (@MariaSocially) reported

    Looking for a new cellphone service provider. Done with @freedomsupport (or their lack there of). Anyone particularly happy with their cellphone package?

  • MariaSocially Maria Khan (@MariaSocially) reported

    @freedomsupport You charged me $100 in roaming during my less than 24 hour stay in Seattle last month. After 4 years of paying for two lines your cust service reps are unwilling to help. I'll be closing my tab ASAP and moving on to a better provider. #disappointed

  • rushtonrj Ryan Rushton (@rushtonrj) reported

    Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!

  • ikon400 manDem (@ikon400) reported

    @FreedomMobile why do i have to pay 11.30$ for having my own simcard converted to esim. I’m changing my network for such unreasonable act.

  • ciggmar 🕊🎀 (@ciggmar) reported

    @freedomsupport hi! Is there some sort of network problem? I cannot send or receive texts and cannot make any calls. Really frustrating when my employer needs to reach me by phone and can’t get a hold of me.

  • mysticcshadow 🟣🖍♋🦀❤💙Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🐘🦀 (@mysticcshadow) reported

    Yo #FreedomMobile where is my phone service at?