Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 11/23/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • vim_vimmy Vim (@vim_vimmy) reported

    @FreedomMobile told me once my problem is resolved they would reimburse me my money for the months of my service not working! Now that they can’t fix it they don’t want to give me my money back

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @FreedomMobile fix your network so calls go through instead if getting the message "The person you are trying to call isn't taking calls right now". Bad enough I switch to roaming within the city limits but now this everytime I place call. Shame on you.

  • ReverendAliks ✨Reverend PrettyBoy✨ (@ReverendAliks) reported

    @freedomsupport There's an issue with my data service, I can't connect at all

  • juleslalalalala Julie (@juleslalalalala) reported

    @freedomsupport Any call out. Or access voicemail. Is there an outage in Toronto?

  • perfect_depth rob (@perfect_depth) reported

    @freedomsupport That is absolute garbage and you know it. So now my phone is off and I have to possibly wait 5 days for it to be back on? You guys could have atleast sent out a text saying this payment option won’t be available. Now I’m screwed with no phone. Thanks. Definitely changing service

  • ReverendAliks ✨Reverend PrettyBoy✨ (@ReverendAliks) reported

    @freedomsupport The data services are down in Vancouver BC, when can you fix this? I'm on a 5 hour bus ride

  • vim_vimmy Vim (@vim_vimmy) reported

    @freedomsupport I’m NOT SENDING ANY MORE DMS ! Let the public see how y’all treat your customers!

  • SmallLady0 SmallLady (@SmallLady0) reported

    @freedomsupport hi, I bought 3GB of nation wide addons less than 24 hours ago… and now it’s all gone. I normally don’t even use 3GB in a whole month. I went to buy another add on but now it won’t let me. Can you help?

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile Freedom is the worst company to have a phone with the network is abesolute garbage, went to Richmond Hill and have no data reception plus barely in Toronto its such a unreliable service