Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 03/11/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ashmeloche ashley ∞ (@ashmeloche) reported

    @freedomsupport Can you explain more what that means? I want to drop down to the $55 plan instead of $80 plan I don't need 15GB of data in lockdown. I don't want to pay $878 for that change

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • nathanyyc ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ (@nathanyyc) reported

    @freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Like, I spent multiple hours and 2 months chasing down my LG phone, you still tried to ambush me with the $30 fee nobody could be bothered to mention (Walmart's marketing, fyi, makes literally no mention of this. I checked!) And... now I'm caught doing it again? Really?

  • david71013817 david (@david71013817) reported

    @FreedomMobile @TheJUNOAwards I have a technical issue with my phone

  • VICKYAG38587148 VICKY AGARWAL (@VICKYAG38587148) reported

    @FreedomMobile Hi. I am currently using the postpaid plan. I would like to change to prepaid. I am currently outside Canada. I tried calling the international freedom customer care number but it's not in service. What am I supposed to do?

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Just a heads up, I don't know how your support folks see it on their end, but you may want to send a communique regarding whatsapp - if they need to send text containing stuff like _ or *, they should use ``` <content> ``` or it will bold or just alter format.

  • k_4tie Katie (@k_4tie) reported

    @FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?

  • mssthang1971 erica (@mssthang1971) reported

    @FreedomMobile you guys have the worse customer service ever and I will be cancelling my line

  • britishsnoman Leigh (@britishsnoman) reported

    @k24rebel @freedomsupport Just calm down they will eventually fix it.