Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 03/10/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jere77 Jere77 (@Jere77) reported

    @FreedomMobile Good lord your website blows! Worst online experience I have had in 10 years. It's like not even working. It's 2021 during a pandemic. You guys might want to fix this.

  • LosRyanos Ryan Glassford (@LosRyanos) reported

    I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks

  • acco_gaby Gaby❁ (@acco_gaby) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Bad Reputation #JFCShawnMendes

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @freedomsupport I have been in CS and call centre industries for 20+ yrs. I have NEVER had someone bring up religion to a customer like you guys did…BIG NONO!! Not everyone has the same or any religious beliefs and your “Super” should’ve known that, tells me he’s not trained or he doesn’t care

  • Stargayte Philippe 🇨🇦🇪🇺 #StargateNow (@Stargayte) reported

    @FreedomMobile Hi your password recovery form is not working. It keeps reloading the form when you press submit.

  • GadsbyC Chantal (@GadsbyC) reported

    @freedomsupport worst service EVER! Can't do anything on the website. And when you FINALLY get on to someone, VERY BAD english AND get disconnected. DISGUSTING!

  • mendesty91 fer (@mendesty91) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be alone #JFCShawnMendes

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @pekli9 @FreedomMobile . But if you knew my situation you'd understand. When your being told your not the owner of your account and you did what they asked you to prove it and they still telling you your not then you'd be as pissed as I am I've never not paid my bills and being treated like a criminal

  • Troy_Spencer1 Troy Spencer (@Troy_Spencer1) reported

    I went with @FreedomMobile on friday and my service cut down monday morning only been with you guys for 3 days and service already disconnected terrible customer service soo terrible

  • AnalSplash Høøgz™ (@AnalSplash) reported

    @FreedomMobile I NEVER GOT MY PHONE AND YOUR AGENTS ARE JUST TELLING ME I CAN'T UPGRADE UNTIL OCTOBER LIKE WHAT ARE YOU EVEN TALKING ABOUT. GIVE ME MY PHONE