Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 12/06/2025 03:50

December 06: Problems at Freedom Mobile

Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _cindv 𝒸 ♡ (@_cindv) reported

    @freedomsupport I can’t login to my account 😭

  • Gamer2Gainz Gamer2Gainz (@Gamer2Gainz) reported

    @freedomsupport hi it seems are a reoccur email ever month trying to lay by bill , your system for some reason never excepts any of my credit cards . And I see a payment posted on my end But you guys never receive it . When I make a payment it always gives an error message

  • imnottweetering b b (@imnottweetering) reported

    @FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile if there is an outstanding bill of 1 month and a new bill thats not even due yet, how do you get off on saying both bills are due before service can be reactivated?! THE NEW BILL IS NOT DUE YET!!!!!!!!!!!!

  • NicoleB67208826 N.C (@NicoleB67208826) reported

    @FreedomMobile what is up with your network? I’ve had no service since yesterday?

  • rosespringer_ dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.

  • QmovesO B. Okojie | Naijamomlife (@QmovesO) reported

    @FreedomMobile fix my pic messaging please. I am about to loose an important opportunity because of the negligence of your staff who just informedme that it will take 5days to fix after keepingme on hold for hours. @FreedomMobile

  • ajtehbest AJtehbest (@ajtehbest) reported

    @FreedomMobile Awful

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Freedom network is down in alliston ontario again. Been with freedom/wind mobile past 8 years, service should improve not decline. Its not our devices, it can't be all apple and android phones. When will this stop?!?!

  • poli_sci_guy Mark Johnson (@poli_sci_guy) reported

    @freedomsupport I am a prepaid customer. If I set my phone to call-forward to my business phone, does that incur any charges? Thanks!