Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (32%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Scherer (@tuscherer) reported 6 minutes ago

  I don’t understand how your system is working and you don’t seem to have a listening @FreedomMobile customer service agents. I don’t sent PICTURE MESSAGING or MMS with my line. I am sick, tired and fed up with your unskilled agents.

• Chaityadeep S Mainee (@Chaityadeep) reported 7 minutes ago

  @FreedomMobile My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.

• Scherer (@tuscherer) reported 8 minutes ago

  Just a little while ago, I got off the phone with bunch of unskilled, no experience and ‘terrible’ @FreedomMobile customer service agents. It was the most wasted & useless 76 minutes of my life. The 3 agents are extremely terrible and it reflect the kind of company they work for.

• gallowmere (@Gallowmere13) reported 9 minutes ago

  @Crackmacs @koodo @FreedomMobile Swapped to shaw for the new year.. in the city it's great.. if I leave calgary I have minimal to zero service, but for $0/month it's still better than bell.

• Mighty Halifax Donair (@MightyHalifax) reported 10 minutes ago

  @Crackmacs @koodo @FreedomMobile We were paying Bell $163 for 2 phones and 3 tablets. We switched to Shaw which we already had for internet and now we pay $6.66 for 2 phones! Poor phone reception in the house but we switched to wifi calling and that fixed it.

• Jesse Houston (@gtez) reported 11 minutes ago

  @FreedomMobile I just moved to a complete dead zone. Do you have range boosters or something I can plug into my home network to get LTE?

• Scherer (@tuscherer) reported 15 minutes ago

  The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.

• dina♥︎//🇵🇸 (@94HSDARLING) reported 17 minutes ago

  @TheJUNOAwards @FreedomMobile #JFCTheWeeknd coming down

• cian (@cianP_) reported 22 minutes ago

  @FreedomMobile **** yall trash *** provider hope you all go broke

• Martin Beattie (@andrewsdad2007) reported 23 minutes ago

  @Crackmacs @koodo @FreedomMobile i’m on the Shaw free plan, pay $10 a gig for data that rolls over if i don’t use it. you connect to their hotspots all over the city so don’t use much data. No issues at all.