Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sarnia, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Evil-Streak
(@Evil_Streak) reported
@FreedomMobile I have gone to several of your locations and no location has it yet all demand a $100 deposit for me to order it. So much for zero down. I guess my years of being a customer isn't good enough to have an item brought into a store for me
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Evil-Streak
(@Evil_Streak) reported
@freedomsupport These options were not offered and trust me when I say a credit check wouldn't be an issue. Your company stated if I wanted it brought to a store I had to pay $100 as a inventory deposit. Yet if I order it online I can get it for free and suggested I go home and order it online
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tito
(@hebero1984) reported
@freedomsupport been over 6 months trying to get a hold of someone higher then a manager . Why is it in your policy to give no time frame or day or anything for someone higher then a manager to contact customer.
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The Sewful DIY
(@SewfulDiy) reported
@FreedomMobile Terrible service….can’t renew my plan with my credit card….not the first time this has happened….tried with 611….and no I don’t want to go to the mall to do it in person…..COVID!!!!!!!!!!!!
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Zina 22🇨🇦
(@fola22habibi) reported
@FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?
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Ro ➕🔥
(@ro4lol) reported
@freedomsupport I had issues for years then I shoved your sim card into my backhole - problem solved when I went to another provider bruh
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Pilot
(@oshawapilot) reported
@FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….
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DillSlice
(@Dillslice) reported
@freedomsupport still no update on me being UNABLE to make or receive calls on this network....
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Jigar Pandya
(@connect_jigar) reported
@freedomsupport my phone’s internet isn’t working properly since weeks now. I’ve never faced such issues before. @FreedomMobile