Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 03/07/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Salorwayne the ***** in the blockchain (@Salorwayne) reported

    @FreedomMobile Crap reception. Focus on giving only new customers best rates and deals. Called support the other day and could not answer "how much total data do I have in my monthly plan?" The text support does not work.

  • rm0074 russ (@rm0074) reported

    @FreedomMobile I have been with you for many years I would like this plan pls or should I cancel and sign up again to get it as a new customer?

  • AdamGlazier4 Adam Glazier (@AdamGlazier4) reported

    @FreedomMobile I payed my prepaid bill yesterday and you cancelled my service today and won’t refund me what a way to treat customers I only got 3 hours of service for 67.50 what a joke

  • stclairwest1975 Paolo (Paul) 🇨🇦🇮🇹 (@stclairwest1975) reported

    @FreedomMobile I get 40 GB of 5G data for $85 with one of your competitors. Why are you delaying 5G network service?

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @freedomsupport Loving the customer support and the way you all stand by your product. Bought $50 charger as I was told it was guaranteed for life. It stops working, I have no other charger and you won't replace it. The store where I bought it is closed...now what?

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    @freedomsupport @radgod31 Hi Freedom, I received the $50 upgrade package as well 4 someone who has been with Wind/Freedom as a loyal customer I would hope we also get a great rate I can easily go elsewhere but I stay with Freedom out of loyalty & because U R different from the big 3 telcos Thnx

  • herJulz JULZ (@herJulz) reported

    @freedomsupport battery died one year into a contract and you are refusing to cover it as its passed the one year mark so either i pay more than the phone is worth, to fix it or pay for a phone i cant even turn on for the next year BUT to compensate me,they offer FIVE whole dollars off my bill

  • WorriedQuinn WorriedQuinnHughes (@WorriedQuinn) reported

    @followthetwitt @freedomsupport It’s unlimited data access. You get 20GBs of that in high speed LTE. It’s all in the same big letters- not sure what the comprehensive issue is other than you would just like it to be something it says it’s not.

  • abbeehunter Lorna Haidenger (@abbeehunter) reported

    @freedomsupport I am@on roaming and had no cell service in DeWinton or Okotoks yesterday.