Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 02/24/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Shsyedj SyedSJ (@Shsyedj) reported

    @FreedomMobile extremely disappointed to note that my issue in Case ID#C71797258 is repeating every month since last 5 months. Feel sorry to point out that your customer team is not proactive in ensuring it is resolved for the rest of the promotion period. #poorcustomerservice

  • BettieRamone Heather Y Donily (@BettieRamone) reported

    Shame on you @Freedommobile @Shawhelp for not being able to provide me internet but refusing to refund me the money you charged me for a service I never had

  • RobustRuben Wiz 🇧🇼🦈 (@RobustRuben) reported

    @FreedomMobile Fix your connection issues, i cant even make one call ffs

  • stephen_rees Stephen Rees (@stephen_rees) reported

    .@freedomsupport I have No Service at Arbutus Ridge in Vancouver. Can you tell me when service will be restored?

  • EryBerry5 Ery Berry (@EryBerry5) reported

    Fix your network!!! I can’t receive calls nor even open the darn app! @FreedomMobile

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.

  • cydniechanel cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. I when I called to discuss the issues, all their employees have little to no answers, and their best offer was a $500 credit...

  • JeffreyDucharm1 Jeffrey Ducharme (@JeffreyDucharm1) reported

    @freedomsupport I can't sign into my account your website is down. When will this be fixed?

  • Gerryfarkas9 Gerry farkas (@Gerryfarkas9) reported

    @freedomsupport Now try and find a wide frame tv anywhere. It’s important to sell a customer on the benefits of a feature not just sell features. And back then they thought an 85” tv was crazy. They had asked me what size I wanted….

  • DaveBel21016402 Dave Bell (@DaveBel21016402) reported

    @freedomsupport you cut off my service and i am out of the country...WHY!!!