Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• . (@chvntellll) reported 7 minutes ago

  @FreedomMobile your customer service agents are DISGUSTING. Please make sure someone reaches out to me ASAP cuz I will go all the way.

• jennifer stephens (@ohnojen) reported 7 minutes ago

  @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP

• jennifer stephens (@ohnojen) reported 13 minutes ago

  @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

• clevareno (@Clevareno) reported 14 minutes ago

  @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

• . (@chvntellll) reported 18 minutes ago

  @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?

• Rik Ro (@ungullibleguy) reported 20 minutes ago

  @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

• Tommy Christensen (@TCHWRX) reported 20 minutes ago

  @freedomsupport can you stop sending me emails every 15 minutes informing me that I cancelled my service with you? I have been receiving these since noon.

• John from 🇨🇦 (@worldmeetjohn) reported 22 minutes ago

  @Brightstar Don't bother getting @Brightstar plans. I have a phone protection plan through Canada's @FreedomMobile and it's a scam. I pay $9/month on a 2-year contract - that's $216 over the contract. My screen cracked, and I'm being told it's $129 to fix. That's $390 after tax!!

• Vladimir V (@Vlad_Vlad89) reported 24 minutes ago

  @FreedomMobile I'm not able to tip up, cause the postal code you are suggesting for my address is wrong, giving me a system error , please help resolve this

• Usman Mir (@UsmanMi06373397) reported 27 minutes ago

  @freedomsupport damn some pretty horrible customer service here. Got connected to an agent from the messaging platform that takes 10-15 minutes to respond on each message. It’s been over an hour talking to the guy and he’s still asking basic questions. So ridiculous!