Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• austin mcneil (@1mcneilaus) reported 11 minutes ago

  @freedomsupport why would you allow a sales rep to waive the $45 connection charge (which is a ridiculous charge BTW) only to then turn around a blindside a customer and add it to their monthly bill.

• Oculporate (@AdamOculporate) reported 11 minutes ago

  @freedomsupport Yes, a fee to cancel the service no longer desired.

• NS (@kojam2022) reported 12 minutes ago

  @crvnts_minnie @FreedomMobile Freedom, I'm NOT really happy when one of your relations staff makes me an offer in a chat (which I have record of), only to be told later by another of your relations star that it can't be done. NEVER have I experienced anything like that with any relations department! 😱 😡🤔

• Colonel Angus 💜 (@ColonelAngus17) reported 13 minutes ago

  @freedomsupport You just don't have service there. I signed up and moved. I still pay the bill. I just have to use wi-fi if I need to make a phone call. It doesn't work as a phone.

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 14 minutes ago

  @stockharold @FreedomMobile I get LTE and 3G, so I don't know what the hell you're talking about. If you have an obscure or older device, that explains it. OR if you live nextdoor or in a community of tin-foil hatters (fringe), that explains why LTE isn't available (signal jammers).

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 19 minutes ago

  @GeekyGoldenberg @FreedomMobile All carriers do that. Just read the fine print. If you purchase the device outright from the manufacturer (or another carrier - you don't even need to be customer, just mention you WANT to buy it regardless as I did), then no such fees exist.

• Oculporate (@AdamOculporate) reported 21 minutes ago

  @freedomsupport You are paying a fee to cancel service yes.

• Steph Siddon (@s_sidd_) reported 21 minutes ago

  Any other yyj residents constantly getting txt messages saying "welcome to the US" when you go to the beach? @FreedomMobile just charged me over $100 in roaming fees - and I never left southern Van Isle.

• Moz DEF (@rugbyduda) reported 25 minutes ago

  @freedomsupport @cdnblue99 @freedomsupport is the worst. 50% of the time, your coverage doesn't work.

• bjdk (@bjdk) reported 26 minutes ago

  @GeekyGoldenberg @FreedomMobile If you use self service, Rogers waves the setup fee