Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 03/01/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • manimanijinder Manjinder Singh (@manimanijinder) reported

    If you speak nicely and calmly to the customer service on call, they won’t help you. 1st time: Talked calmly - they dropped the call once I presented my problem. 2nd time: Talked calmly - dropped 3rd now waiting for the hold they’ve put me in. @FreedomMobile

  • bulutsevenadam Tavşmayan (@bulutsevenadam) reported

    @FreedomMobile You wrote that the overpriced data hurts, and advertised another overpriced data plan. Wtf?

  • k_profitt K Profitt (@k_profitt) reported

    @freedomsupport I truly appreciate that however I still have a bad taste in my mouth from the freedom home internet service that was so poorly handled in my case. I will touch base with a representative in my city in due course since I refuse to use Rogers, Shaw, or Telus for retail service.

  • icymadss ur fav aries🃏♡ (@icymadss) reported

    @RahulGahlawat13 @FreedomMobile yeah I had to switch cuz I didn’t get service in my own house half the time lol

  • helensopinions helen (@helensopinions) reported

    @FreedomMobile Is signal@down in GTA? I have zero signal.

  • DarioPeralta86 Dario P. (@DarioPeralta86) reported

    @freedomsupport @FreedomMobile hello, why are you guys charging me a connection fee for a service i already have with you for more than 7 years. I've upgraded devices 3 times with you and is the first time i am charged that fee.

  • BurnCity79 JJ (@BurnCity79) reported

    @FreedomMobile Don't do it. I had the S21+ & it died after 3 weeks so I exchanged it for the S22 Ultra that had been released 2 days prior. This S22 Ultra has nothing but issues. I know a few others who have this phone & they have just as many issues with it as I do. Samsung has gone to crap.

  • rtcno1 Kaul (@rtcno1) reported

    @FreedomMobile How about network ?

  • ErinSim34768100 Erin Simpson (@ErinSim34768100) reported

    @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

  • WEATHERxCALIPHA Calipha Turney (@WEATHERxCALIPHA) reported

    @Exeoon @FreedomMobile They still have yet to provide true 4G nevermind 5G, not to mention much of their service outside of the major metropolitan areas is reduced down to 3G.