Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Tonie Ogilvie (@b14e69fab2ce45e) reported a minute ago

  @FreedomMobile my plan flipped over yesterday and data is still super slow. What is up? Yes, I tried rebooting.

• Folashade Akingbade 🇳🇬🇨🇦 🇱🇷 🇺🇦 (@KwinShayba) reported 2 minutes ago

  @freedomsupport Hi. I think the problem needs to be fixed since other people are experiencing same, otherwise people will think it’s false advertising

• Mike_Hawk (@Mike_Hawk_22) reported 2 minutes ago

  @FreedomMobile Slowest network ever. Poor customer service. Issues neveer fixed. Been a long few years. Time to switch carriers. Do yourself a favor folks. Cheaper in no always better. You *** what u pay for.

• Jay (@TheyNamedMeJay) reported 3 minutes ago

  Do any mobile carriers offer actual free phones on contract? I’ve been with @freedomsupport for years despite their service. They sent me a letter saying I’m eligible for a new $0 phone. When I go in, they agree, as long as I pay off the phone at $35/month…for a free phone.

• SS (@FNN23) reported 3 minutes ago

  @freedomsupport @RichardFHowes it has happen to me...gave me these credits and told me they would stay as long I stayed a customer....you lied...sorry sir your credits have expired and we can't bring them back..blah blah blah....liars!

• 999 enqsi (@akaEnqsi) reported 5 minutes ago

  @FreedomMobile Good price with terrible reception

• Erin Simpson (@ErinSim34768100) reported 6 minutes ago

  @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

• Manjinder Singh (@manimanijinder) reported 11 minutes ago

  If you speak nicely and calmly to the customer service on call, they won’t help you. 1st time: Talked calmly - they dropped the call once I presented my problem. 2nd time: Talked calmly - dropped 3rd now waiting for the hold they’ve put me in. @FreedomMobile

• helen (@helensopinions) reported 20 minutes ago

  @freedomsupport Is service down? I have zero reception!

• Avi Barua (@AviBarua15) reported 21 minutes ago

  @freedomsupport However, when I called customer care today, I was told I will not get any credit of 45 dollars so called up gradation fee Ok, is it a fault of mine or your sales policy? I was quite loyal to freedom, although I had offers from Telus via my company..cont