Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 01/19/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • THEbillibob69 Bill Pearce (@THEbillibob69) reported

    @freedomsupport I have received about 100 bogus calls supposedly from Service Canada or Canada Border Services - all telling me a warrant for my arrest has been issued etc. Always different phone numbers which I block after the call. How do I stop this nonsense?

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @freedomsupport Hi freedom support! I put my old sim card in my new phone from you guys and now it's asking for a qr code, I never got one as they said it would just work

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    @FreedomMobile Let's admit it @FreedomMobile . Your network SUCKS

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    Tried online - failed Contacted customer care - failed (suggestions given to visit @FreedomMobile Store to solve the problem)

  • kzarash arash karimi (@kzarash) reported

    @impact_imagery @FreedomMobile Just shut up. Take your stupid *** somewhere ***.

  • la_coco16 coco Doll (@la_coco16) reported

    @FreedomMobile I’ve been charged twice for an account that was restricted. The outrageous thing us that the customer service was awful in solving the problem. Ate you encouraging a service cancellation?

  • KyleKlages Kyle Klages (@KyleKlages) reported

    @freedomsupport I understand that it takes time to wait in queue for an agent. Totally acceptable. After you connect it shouldn't take 5 minutes between messages. That's poor customer service.

  • The_Afsar Afsar (@The_Afsar) reported

    @freedomsupport That's false advertising. As a customer, I feel violated, and this is a safety issue as I can't make any calls 99% of the time / or use the internet from the place I am living in for the last four months. I am sending you a DM and I hope you solve my issues ASAP

  • preferyoudidnt 🏔⛰🌋 (@preferyoudidnt) reported

    @freedomsupport Ordered new phone from @FreedomMobile Aug 9. Have been paying for it since. No follow up & sent to wrong address. 2 months later, still nothing. Have followed up 4x, no resolution. I don’t have time to sit on hold. At the end of my rope here and about to jump ship