Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 02/15/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr1Nice_Guy Mr. Nice Guy (@Mr1Nice_Guy) reported

    @freedomsupport Thanks. Will give the workarounds a try. Do you have recommendation for a signal booster I can install at home?

  • lesdedovic Laura's mama (@lesdedovic) reported

    @FreedomMobile Exactly. Never had one and never will.

  • justinbonter Justin Bonter (@justinbonter) reported

    @FreedomMobile This is the worst service on the planet. Freedom stands for freedom to drop calls whenever and wherever.

  • benFsinger Ben of the Dead (@benFsinger) reported

    @freedomsupport Likewise, but this stuff is very concerning. The fact that your customers are targeted BECAUSE they are customers on your phone network should provide more impetus to actively fight this. Older, or less savvy people could have easily fallen for this. Many already have, I am sure.

  • PeGe07064817 PeGe (@PeGe07064817) reported

    @FreedomMobile my service hasn't been working since Monday, I've been on the phone with you guys longer than I've seen my friends this week trying to fix this and no one has been able to help....I think I'm switching to @Fidomobile

  • ektachadha85 ekta chadha (@ektachadha85) reported

    @FreedomMobile : What pathetic services you have. I logged a complaint with CCTS against you and your term is negotaiting non stop with such delayed response. You guys changed the plan and bound me to 2 years contract.I will take this up and fight against your team for lying.

  • akashn291991 Akash Sharma (@akashn291991) reported

    @freedomsupport Its been a month you guys keep raising tickets but unable to resolve issue and your executive were so rude with me yesterday, I have been showing patience since one month instead of resolving issue he showed me attitude @freedomsupport

  • CandyarseYEG Candyarse (@CandyarseYEG) reported

    @FreedomMobile I cancelled my service with you in August. It’s not December, where the heck is my cheque because I had a credit upon cancelling? Y’all making the paper to print that **** on or what?

  • laxboysmom nevermindSH (@laxboysmom) reported

    @freedomsupport Took an hour to cancel and then tell me it takes up to 48 hours to unlock a phone I cannot use because it’s cancelled What if I wanted a new service today with a different provider. BS!!

  • ERothdeutsch Ethan Rothdeutsch (@ERothdeutsch) reported

    @freedomsupport my LTE+ speed is hitting highs of only 5mbps all day? And I have full bars and Multiple resets fix nothing even with no apps open or in background using Internet.