Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 02/14/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport still no update on me being UNABLE to make or receive calls on this network....

  • realves85 Renatinha Alves (@realves85) reported

    @FreedomMobile why I’m getting charged for roaming fees even though I have never been outside Ontario??? This is ridiculous!

  • barrellist Grant Elio Biggs (@barrellist) reported

    @FreedomMobile - any chance of me ever getting my account credit balance back? It's been a year and a half and everytime I contact customer service they say that they are issuing another check and it never shows up?

  • rimachoueiri Rima Choueiri (@rimachoueiri) reported

    @FreedomMobile No different than any other network other than slower network speeds, dead zones, and oh yeah, surprise roaming charges. Their bait-and-switch referral program is so convoluted and needs to be better communicated esp from a communication company - such a joke.

  • followTrinity Trinity Daniels (@followTrinity) reported

    @freedomsupport Wtf does that even mean

  • Gabe9494 Gabe (@Gabe9494) reported

    been with @FreedomMobile for less than 2 weeks and first time i need support i'm told to call back in 2 hours because their systems aren't working? @freedomsupport What kind of service is this?? Did i make a mistake moving to this company??

  • snowbringer Bef (e porter) (@snowbringer) reported

    I'm getting close to my second hour of waiting in messaging queue to address a billing discrepancy with @FreedomMobile and wowo, they must be swamped today. I feel for the customer service reps. I just want to go vote, but... in queue. :(

  • SomeonesPanda P4ND4 (@SomeonesPanda) reported

    @FreedomMobile its been about 2 hours since Fortnite servers went down, i ended up getting married, bought a house, had 2 kids, and leaving now for my vacation in Dubai

  • Haqanwar Dr Anwar Hawk (@Haqanwar) reported

    Sorry to representative from @FreedomMobile I was talking to. As she was talking about her service and the survey, the call dropped. It may have felt rude but I wish to tell her that she was excellent and call dropped automatically.

  • theAutistech The Autistech (@theAutistech) reported

    Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.