Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Just Dave 🇨🇦 (@DaveSfmg54) reported a minute ago

  @FreedomMobile Too bad its not available to existing clients

• Alden Huseinovic (@AldenHuseinovic) reported a minute ago

  @freedomsupport No help at all from the support staff. The store is located: 252 Mayfield Common Northwest Unit A011, Edmonton, AB T5P 4B3. I visited that store on Dec.26. 2020 at exactly 4:38pm as that was the time the staff were entering my info in the system and I got a text with

• Esther (@Esther46370627) reported 2 minutes ago

  @BaDOAN @freedomsupport @BaDOAN so did I only to be turned away as stores are only allowed to deal with issues if the phone does not work. Hopefully you faired better.

• Jon (@Jon49071940) reported 3 minutes ago

  @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

• Miranda Binsley (@MirandaBinsley) reported 5 minutes ago

  @freedomsupport Sure but I’ll be live tweeting your lackadaisical efforts to fix your own mistake.

• Alden Huseinovic (@AldenHuseinovic) reported 7 minutes ago

  @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

• ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported 11 minutes ago

  @freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks

• DREmilare (@DREmilare) reported 18 minutes ago

  @freedomsupport hi, I’m trying to get e-sim on your website but I’m not getting any response. Can you help with that?

• 🌘𝟛ℕ𝕜 (@CenkOran) reported 19 minutes ago

  @freedomsupport Ok so let me tell you before you ask. I have an iphone 11, with the latest FW. Yes I resetted the network settings a couple of times. This is an ongoing problem for two months not happening only now. I have 17Gb left for this month.

• Tonie Ogilvie (@b14e69fab2ce45e) reported 19 minutes ago

  @FreedomMobile really disappointed with your customer service during a pandemic. Sold me a piece of crap but won't stand by your product.