Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 12/27/2025 02:35

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HoopsPopn PopnHoops (@HoopsPopn) reported

    @FreedomMobile You need to get better service before you can be trying out terrible health advice like this. Can’t even get service on Seymour Mountain or in parts of West Van. It’s disgraceful.

  • Tiasenpai_TTV Tia Senpai (@Tiasenpai_TTV) reported

    Another reminder to not use @FreedomMobile because the company is garbage and the service also sucks

  • Madmaxxxymize Yinghui Liu (@Madmaxxxymize) reported

    @freedomsupport Please help me, it been last for couple days already, otherwise I have to switch over to another company

  • maggs49 Mike Magwood (@maggs49) reported

    @FreedomMobile Wouldn’t know. Your service doesn’t work in Niagara on the Lake Ontario

  • 1974Downie Jennifer Downie (@1974Downie) reported

    @freedomsupport The website and app are not working for me, I am trying to pay my bill. It reset on me several times forcing me to keep logging in. It failed to make my payment and then wouldn't accept my debit card.

  • Jaiminp1481989 Jaimin patel (@Jaiminp1481989) reported

    @FreedomMobile @CTVNews @CBCToronto Freedom mobile terminated my service even after pre authorized payment..Disgusting service I have seen. I want to take serious action against freedom mobile.

  • Devium92 Devium92 (@Devium92) reported

    @freedomsupport day 2 of "server errors" when trying to make a phone call. Any incoming grts met with a busy tone (I am not on the phone at any point during this). Little hard to get things done when you cant contact anyone and they cant contact you.

  • DeerTai Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported

    Just had a phone conversation with @FreedomMobile customer service and it was the most frustrating thing ever. Why do they even have one because nothing can be done over the phone, it has to be all in store, which during this pandemic, I don't want to go into a store.

  • ryinator11 ryleigh 💛 (@ryinator11) reported

    @freedomsupport I’m literally talking with you on support right now and no one can help me so it’s a waste of my time 🤙🏻

  • CathVsIKEA Catherine (@CathVsIKEA) reported

    @freedomsupport I seem to keep reaching the same customer service team who cannot resolve my issue