Freedom Mobile outages and service status in Sarnia, Ontario

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harshil Mehta (@harshil_mehta) reported 3 minutes ago

  @FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.

• 
  Wilhelmina (@the_wilhelmina) reported 4 minutes ago from Kingston, Ontario

  My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

• 
  Jen Masseau (@JenMasseau) reported 5 minutes ago

  @freedomsupport Is your support account available today? I DMed earlier but no response yet.

• 
  🅾️VA (@amaro_ova) reported 7 minutes ago

  @FreedomMobile Rogers approved 2 cell phones with my card since you guys never gave me anything 🙄

• 
  samantha clow (@SamanthaClow) reported 9 minutes ago from Charlottetown, Prince Edward Island

  @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

• 
  Ashley Hynd (@ashley_hynd) reported 10 minutes ago

  @freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.

• 
  ladoo (@xohinaaa) reported 10 minutes ago

  lmao To the agent from @FreedomMobile I’m so sorry for being rude to you I was just tired of talking to your animated system, homeboy really went I am “human” for further clarification after I asked am I speaking to a robot 🥲

• 
  George Masswohl (@georgorama) reported 11 minutes ago

  On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not

• 
  Sarah Baptista (@BaptistaSarah) reported 14 minutes ago

  @DJRaz_Music @RRArtistMGMT @FreedomMobile What exactly is this company equivalent to? Like the crap fido and Virgin?? Small time hustlers or a proper Telco?Either case this sounds preposterous that they have no idea what sales they offered. I'm more partial to proper telcos.

• 
  Tessa Mcfadzean (@Tessalee3) reported 15 minutes ago

  @freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?