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Freedom Mobile

Freedom Mobile outages and service status in Sarnia, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NitinGoyal_NG
    Nitin Goyal (@NitinGoyal_NG) reported

    @FreedomMobile hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • 80sgirlforever
    💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported

    @freedomsupport Ya it's off and on...only getting 2 bars maximum. Just thought I would let you know if anyone else was having problems.

  • Bringthenoise19
    яυℓє σƒ 9 (@Bringthenoise19) reported

    I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!

  • PTammydactyl
    Tammy J (@PTammydactyl) reported

    @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased

  • NafetsIvel
    Nafets Ivel (@NafetsIvel) reported

    @freedomsupport @itsmemariolawl As a previous customer, I really wish Freedom was available all over Canada

  • bester3330
    Bester3330 (@bester3330) reported

    @freedomsupport Why is freedom down and so slow

  • SvwOMYTfc
    ⚓️ThatOlCeePee🍁 (@SvwOMYTfc) reported

    @freedomsupport are there lines down because my coverage had been awful and I'm downtown Toronto. Never have issues.

  • Jstotts
    Jason Stotts (@Jstotts) reported

    Hey @FreedomMobile, why is your website ordering so broken that not even online chat can fix it?

  • NitinGoyal_NG
    Nitin Goyal (@NitinGoyal_NG) reported

    @freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • WendyHappenings
    Wendy (@WendyHappenings) reported

    @freedomsupport @FreedomMobile 2 Year contract with Freedom is ending. I have been suffering with 1 bar of service downtown Toronto (Cityplace). Do you have any plans of improving service for this area at all? I get dropped/missed calls with VOLTE and wifi support.