Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 12/25/2025 00:55

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KenSchnell Ken (TANSTAAFL) Schnell (@KenSchnell) reported

    @AnthonyLacavera @FreedomMobile We need and deserve affordable wireless service. What it’s currently costing us is obscene.

  • lovespark2121 MedGeekRN (@lovespark2121) reported

    @FreedomMobile Hello, may I know if I can suspend my freedom mobile service for a month and a half until I am out of country? I hold a tab and can pay the my tab charge but I will not be using the call or internet service from outside Canada. Been with freedom 4 plus years.

  • 777bean777 bean (@777bean777) reported

    @FreedomMobile hands down the worse service provider incase anyone was wondering

  • LeilaNery34 Leila Nery (@LeilaNery34) reported

    What a great customer service @FedExCanada and @IKEACanada, you guys went above and beyond, the first one to deliver a parcel @FreedomMobile couldn't help me with and Ikea with the tray for my baby's high chair. #AmazingCustomerService

  • swethashrireal swetha (@swethashrireal) reported

    @freedomsupport please help me restore my phone number it’s the only thing that can help me stay connected to loved ones

  • nightstar12 Nightstar12 (@nightstar12) reported

    @FreedomMobile before he could at least call now your company says his number is invalid. Almost 2 hours trying to get help from text service.

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile I'm a Freedom Mobile customer. I get 30 GB of data /month for $80/month. Freedom's Big Gig data plans come with unlimited data but when your monthly data limit is exceeded the internet speed is cut in half until your next pay date. If you sign up with Freedom tell them I sent ya!

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile This is a good deal I reccommend taking advantage of this offer! If you end up becoming a Freedom Mobile customer please mention that I(Chris Johnstone from Kingston, ON) refered you to Freedom & I'll get $25, if enough people do it than I'll be able to get a much better phone.

  • TomFool1234 Tom Foolery (@TomFool1234) reported

    @freedomsupport With all due respect, being on twitter is not a replacement for not training your employees in the call centre or having them hang up on you when they can’t find out what a SIM card is

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport is there a help document on the voicemail dialing flow to disable the voicemail from announcing the voicemail "from" phone number.