Freedom Mobile

Freedom Mobile Outage Report in Sarnia, Lambton County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sarnia, Lambton County, Ontario 01/14/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • davemccauley Dave McCauley (@davemccauley) reported

    @freedomsupport Looks like no one wants to help me as a paying customer for years!

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?

  • davemccauley Dave McCauley (@davemccauley) reported

    @freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.

  • Nickbroadbent22 Canadian man123 (@Nickbroadbent22) reported

    @freedomsupport I have no service

  • alankcwong Alan Wong (@alankcwong) reported

    My internet remains down. Still hotspotting with my unlimited data plan on @FreedomMobile . Will be a pain once I hit cap and get throttled.

  • adincexavier adince (@adincexavier) reported

    @freedomsupport my mobile internet is slow when i watch YouTube it buffers and sometimes even whatsapp is slow to send. I'm in Toronto downtown. do you have problems with your coverage?

  • alankcwong Alan Wong (@alankcwong) reported

    @FreedomMobile And still down 48+ hours and counting now. #rogersoutage

  • JoshV83 Josh Vaillancourt (@JoshV83) reported

    @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

  • SSqurl The Squrly 1 (@SSqurl) reported

    @freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over

  • PaulyB46808197 PaulyB (@PaulyB46808197) reported

    @freedomsupport yes....I want a credit for one day's lost service