Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sethy Baby 🇨🇦🚛🚚🚜PPC💜
(@Sethy_baby) reported
@FreedomMobile I pay you but I need better service please.
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Dario P.
(@DarioPeralta86) reported
@freedomsupport I've been with you for 8 years, I've upgraded devices 3 times and upgrade my plan once, and i can assure you i was never charged the connection fee. This time i acquired a device not even conneted to my plan (i already have a phone) and still a fee is charged...
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Name cannot be blank
(@JCHoltzhauer) reported
@freedomsupport Yeah, I don't think so. Your service today was so ******. You are not worth my time. I even spoke with a call centre supervisor. He was the worst of them all.
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Bryan
(@fyallhoes) reported
@FreedomMobile & anytime I call 611 for assistance or genuine questions your customer service representatives can’t help in any light and stumble on their words. I can’t name how many times I’ve asked to speak to a higher up and they’ve literally just brushed me off
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Name cannot be blank
(@JCHoltzhauer) reported
@FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.
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Melina
(@m_rodway) reported
@FreedomMobile You have the worst customer care service aa a result of your ignorance my child is now in foster care. @bbb_us
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Bryan
(@fyallhoes) reported
@FreedomMobile has the worst customer service. Was told I would pay $59 a month on a phone upgrade in store yet I got a bill for $84.11 and when asked if there’s anything they can do after I got lied to they said no. I been with y’all since 2016 man wtf we breaking up after this
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Cris (So-Chill) 🌸🫖☕️🪡💐
(@crisxochitl) reported
Why am I being charged with a connection fee for a phone upgrade when I’m already an ongoing customer???? I was sent a SIM card that didn’t even work, I had to use my old one. I could have just bought this phone elsewhere. @FreedomMobile
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:/
(@hick_derek) reported
Really useless call this morning with @Telus Tech support! The Irony of claiming to be Canada’s most reliable network when my service is worse than when I was @FreedomMobile #SorryCantTalkIHaveTelus
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Melina
(@m_rodway) reported
@FreedomMobile I’d like a number for the backend office, NO MATTER what I ask, you can’t won’t help me. Loyal customer since 2018. And no I do not want the loyalty department because loyalty is nothing to you. DM me with a direct number BACK END OFFICE! AND NOT AN EMAIL! 😤