Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Evan Kalnitsky
(@EvanKalnitsky) reported
from
Oshawa, Ontario
@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?
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HSpizzle ✨
(@holly_spence95) reported
@freedomsupport Hi there! I’ve got an issue and I’m unsure how to solve this. I receive around 10-30 phone calls from scammers a day. I’ve silenced unknown contacts but they will leave a voicemail with me with no one speaking then I also get a text on top of that. Plz help me
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Steve Kovacs
(@SteveKovacsCa) reported
@freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮
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Anthony Lacavera
(@AnthonyLacavera) reported
@rsoltyk @FreedomMobile At the time, the group of private equity investors forced the sale of WIND to Shaw, over my objections. I never would have sold it and would have continued building.
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Xander Valentine
(@valdaymusic) reported
Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔
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Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
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Jowita Bydlowska
(@happynotsad1) reported
I've been on the phone with @FreedomMobile to try to resolve an issue of having my phone connected to a U.S. network (for which I paid for) so I can use it. It's been SIX hours, FOUR agents and this is literally my vacation now, being a karen and trying to solve this. #badservice
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fullysending.eth
(@somarketingjay) reported
@freedomsupport This is about as good support as i expect. Page not found, not a browser error.
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Eddie
(@edditingy) reported
@FreedomMobile Your page to log into MyFreedom account is down and the app doesn’t work atm. Do you know what’s happening?
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Dr.Naveen Parmar
(@Naveenprmr) reported
from
Clarington, Ontario
@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.