Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Community Discussion
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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JULZ (@herJulz) reportedAfter wasting my entire day due to your disinterest in keeping your customers @FreedomMobile and @freedomsupport zero resolution was made #thanksfornothing
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JULZ (@herJulz) reported@FreedomMobile Thanks for your HORRIFIC customer service and @Moto for not standing by your products!! #lessonlearned
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SS (@FNN23) reported@freedomsupport @RichardFHowes it has happen to me...gave me these credits and told me they would stay as long I stayed a customer....you lied...sorry sir your credits have expired and we can't bring them back..blah blah blah....liars!
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Folashade Akingbade 🇳🇬🇨🇦 🇱🇷 🇺🇦 (@KwinShayba) reported@freedomsupport Hi. I think the problem needs to be fixed since other people are experiencing same, otherwise people will think it’s false advertising
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Adam Glazier (@AdamGlazier4) reported@FreedomMobile I payed my prepaid bill yesterday and you cancelled my service today and won’t refund me what a way to treat customers I only got 3 hours of service for 67.50 what a joke
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Manjinder Singh (@manimanijinder) reportedIf you speak nicely and calmly to the customer service on call, they won’t help you. 1st time: Talked calmly - they dropped the call once I presented my problem. 2nd time: Talked calmly - dropped 3rd now waiting for the hold they’ve put me in. @FreedomMobile
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JJ (@BurnCity79) reported@FreedomMobile Don't do it. I had the S21+ & it died after 3 weeks so I exchanged it for the S22 Ultra that had been released 2 days prior. This S22 Ultra has nothing but issues. I know a few others who have this phone & they have just as many issues with it as I do. Samsung has gone to crap.
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GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported@SeanMontani @FreedomMobile Every customer is subject to the fair use policy (data is unlimited at slower speeds), not just you. There is no such thing as "unlimited high-speed" data on any cellular network in Canada. Fyi: 4G is 3G on your device.
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Jordan Ivey (@Chaka015) reported@FreedomMobile Avoid this place. The coverage is terrible. The staff is rude. I am happy i left.
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Scott RLT 🇨🇦🇺🇸 🌈 (@SBVRLT078) reported@FreedomMobile I'm already a Freedom customer. Can I switch to one of these plans?