Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/11/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chintanmtt Chintan Shah (@chintanmtt) reported

    @FreedomMobile I am having problems ordering from your website. You really took the excitement of owning an IPhone 13

  • SK077879861 SK (@SK077879861) reported

    @FreedomMobile Please don’t order your phone with freedom, i happened to order one today and wanted to cancel it but they refused to cancel the order n pay the money back! Thy wanted to me to wait until the device is delivered n return it to the store to gt the refund.

  • trxxvis 𝖜𝖆𝖘𝖙𝖊𝖞𝖚𝖙𝖊 (@trxxvis) reported

    @FreedomMobile @freedomsupport literally havent had more than 2 bars of service for like two weeks now can you guys get it together?

  • tryoung Mind over Matter (@tryoung) reported

    @OccTranspo @freedomsupport The outage seems fairly wide-reaching. Service is out in Barrhaven.

  • lieseurz notk (@lieseurz) reported

    @freedomsupport I was calling Customer Care but received nothing. I was wondering how to get my issue fixed with my account. Thanks!

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • xnca99 XN Liang (@xnca99) reported

    @freedomsupport i am in Kingston now, your website shows it is covered, but i cannot use network and phone call at all...

  • noacflwt aysha (@noacflwt) reported

    @freedomsupport in the middle of the UBC campus and getting absolutely zero service - can’t even send a text - what’s up with that?

  • Whisky_Jean QuaranJean 🥃 (@Whisky_Jean) reported

    @FreedomMobile What a garbage ad. For us with un vaxxed kids there’s nothing cutesy about back to school. It’s terrifying.

  • Sibbella Melissa (@Sibbella) reported

    @Massoud58677991 @FreedomMobile I live in Windsor, my dad lives near the river. Every time I visit him I get charged, or if I just drive down Riverside Dr. I'm do annoyed by it.