Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (30%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Anjileek (@anjilesgin) reported 2 minutes ago

  @FreedomMobile Yes. Better customer service 🙄

• benche (@scampi01_gmail) reported 5 minutes ago

  @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

• D (@darrellito) reported 9 minutes ago

  @freedomsupport customer for 8 yrs and they still disconnect my outgoing if I'm 1 day late.. the app won't take payments.. crashes.. repetitive pop ups.. chat is just bots repeating log in ?s over & over with no wait time estimate or help from agents.

• Paul (@ChiefHubbaBubba) reported 9 minutes ago

  @freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.

• Angela Onuora (@angelaonuora) reported 10 minutes ago

  @freedomsupport There’s no message in my DM’s from you. Anyway, Tishar (I hope I spelled his name correctly) from customer care has resolved the issue. He is the sort of personality you want dealing with customers. No customer deserves the manager I spoke to this afternoon. A nightmare.

• Evie (@Dogtor_Evie) reported 14 minutes ago

  @freedomsupport Hi guys I had a timed discount that ran out - I see some locations are offering $30/mo boxing day sale on plans but I don't really feel safe going out to malls right now. Can you help?

• Vipul Taneja (@vipstaneja1996) reported 15 minutes ago

  @freedomsupport No worries, let the people know, why are you the worst network of Canada.

• Paul (@ChiefHubbaBubba) reported 17 minutes ago

  @AnthonyLacavera @FreedomMobile I have freedom still cheap and still sucks ***.

• Lauren Cripps (@LaurenCrippsRN) reported 19 minutes ago

  @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

• DB (@DB_flygirl) reported 21 minutes ago

  Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…