Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/03/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • decentaries alyssa🌞 (@decentaries) reported

    @FreedomMobile I’ve paid my bill and now need me phone for crisis services. It’s been 24 hours. My number is 2895011794 please fix it.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @FreedomMobile you and brightstar have the worst customer service ever. Why pay for coverage if brightstar wont fix the phone

  • chagit_peled Chagit Peled (@chagit_peled) reported

    @FreedomMobile WATCH OUT! from Freedom Mobile, you will pay for prepaid in advance, they will take your money and you will never get a phone line.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Well they wouldn't even open a claim as its for an S20 that is less than 1 year old and therefore "samsung's problem" as its under warranty

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @spacecows @FreedomMobile Same here. the only difference is that they have not sent my phone and they do not have any tracking info or even know where is it. They are the worst service ever

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport So im paying 9$ a month for device protection, where the people im paying can pass the buck to someone else, and not do the service theyre being paid to do. Fantastic.

  • sukhpabla4 Sukh (@sukhpabla4) reported

    @freedomsupport Worst Service ever. Have 3 lines with freedom for 2.5 years. Ordered 2 Iphone 12 Pro and put down deposit towards both in October 2020. Still haven't received the device nor any information. No one has the answers neither retail store or online customer service. Bad decision

  • Ryder43370942 Ryder (@Ryder43370942) reported

    @freedomsupport my data is not working and it is not letting me hear my voice mails

  • jaiminIndian Jaimin Patel (@jaiminIndian) reported

    @FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport