Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• HODGES™️ (@JasonHodgesTO) reported 8 minutes ago

  Dear @FreedomMobile , Your customer service is horrible aswell as your network..the employees behind the counter are completely useless,NEVER any help to me ..i have had enough,im going to another carrier tomorrow..GOOD RIDDANCE TO YOU FREEDOM!

• Jimmy Skaria Abraham (@jimmysabraham) reported 13 minutes ago

  @freedomsupport ur customer service team are rude sometimes as if they don’t care about existing customers

• ⚓️ThatOlCeePee🍁 (@SvwOMYTfc) reported 14 minutes ago

  @freedomsupport are there lines down because my coverage had been awful and I'm downtown Toronto. Never have issues.

• Tammy J (@PTammydactyl) reported 15 minutes ago

  @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased

• Yash thawani (@yash_lfc) reported 16 minutes ago

  @freedomsupport how come there is no option for email in contact us? I am out of the country for a while now and would like to discontinue my services for the time being, help me, just realised my credit card has expired too.

• Ron Aragon (@RONNiEpoe) reported 16 minutes ago

  @freedomsupport is the network currently down? I have a SOS on my iPhone signal bars.

• Don Pullen (@astro_don) reported 16 minutes ago

  @freedomsupport 18 years ago I made a resolution to not make any more resolutions. I have kept that record intact. Lol

• Patrick Gibson (@pgib) reported 18 minutes ago

  @FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.

• Denis Wong (@advicepyro) reported 20 minutes ago

  @freedomsupport (last bit should read: “doesn’t mention outgoing global texts while on the Freedom network”)

• Carrie Reddick (@CarrieReddick) reported 21 minutes ago

  @freedomsupport No service in Cobourg ON. Haven't had any since yesterday