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Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammy_xooxo
    Sam (@Sammy_xooxo) reported

    @FreedomMobile “no-term contracts” my ***. do not go with this phone company. The service is ****. They lock you into a plan even though they promise it’s not a plan and you’re not locked in. You’ll have to pay $500-1,000 to get out of it. Just don’t. They’re ****.

  • emd20000
    ANAVRIN (@emd20000) reported

    @FreedomMobile WORST MOBILE INTEREST PROVIDER EVER 😡😡

  • Tweak20098312
    Tweak (@Tweak20098312) reported

    @freedomsupport The problem is that your freedom zone is Swiss cheese. In the capital no less. I’m done, you won’t win me back with a junk network when I rely on my phone.

  • luv_sharmz
    Sharmin (@luv_sharmz) reported

    @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!

  • Tweak20098312
    Tweak (@Tweak20098312) reported

    @FreedomMobile Don’t know it’ll be buffering for 30 minutes on your “network”. 3G only in half the CAPITAL OF THE COUNTRY is a joke. Tech confirms your network is like Swiss cheese. Guess I’ll spend money elsewhere. It’s 2021, 4G shouldn’t be a challenge, and not sending half my texts…

  • ashmeloche
    ashley ∞ (@ashmeloche) reported

    @freedomsupport What do you call a customer without service? Upset

  • StumpoAntony
    Antony Stumpo (@StumpoAntony) reported

    @FreedomMobile Your Service is sub par to say the least. Regards, Antony Stumpo Toronto Ontario.

  • Prashil15255657
    Prashil (@Prashil15255657) reported

    @freedomsupport i am not able to pay my bills from last 2 months. I am tired of your service now. I tried calling the agents the chat service etc but there is no proper answer. I am not free everytime to visit your stores and pay the bills. Kindly look into this matter.

  • Sammy_xooxo
    Sam (@Sammy_xooxo) reported

    @freedomsupport That’s not even what happened. Lmfao. I brought my own device. And now I’m stuck with a phone that doesn’t have service when I move for school. You’d think if you can’t provide a service you wouldn’t make someone pay, or at least offer them a discount.

  • randomaf8273
    JoKesOnYoU (@randomaf8273) reported

    @FreedomMobile Try and get an answer out of any of their reps on what their data speeds are....good luck!!! Ask someone at Bell, they'll tell you in 1 second. Ask someone at Rogers, they'll tell you in 1 second. Ask someone at Freedom, you get a song and dance and never get an actual number