Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• David Pyke (@loftwyr) reported 5 minutes ago

  @FreedomMobile That web page is broken

• Gord (@GordinKelowna) reported 6 minutes ago

  @freedomsupport I just got a text from freedom saying due to a billing error we have issued me a credit. Text help for more info. Scam

• Dr. abduqadir alhijazy (@alhijay) reported 15 minutes ago

  @freedomsupport 5 Days I can’t move any where in Stratford! What u r taking??? You're looking for imaginary arguments and ideas and don't talk about solving the problem: in short, the Internet doesn't work!!! Is there a solution??? Just answer yes or no??????????

• Justin Chen (@Jianyong) reported 17 minutes ago

  @freedomsupport Called CS line twice today to discuss plan upgrade. Both times after taking to loyalty dept for just one minute, it hang up. So frustrated and next time I call), it will be about closing account and I wish they can actually close my account before hanging up!

• 🎃 🍁Pløûrdë🍁💀|Špøōkÿ Šęåßøñ (@SimmerPlourde) reported 17 minutes ago

  @Rootbrian_ @freedomsupport Never said it IS 3G. But this conversation is old now.

• StansMeal (@Stans_Meal) reported 19 minutes ago

  @freedomsupport Nope, too late. Joke of a service.

• Reaon Ford (@reaonford) reported 21 minutes ago

  @freedomsupport I just got off the phone with your colleagues — they were unable to help me, but thanks for the offer. I was told I would need to turn off my Wifi every time, which isn’t much of a fix.

• priyanka (@priyankack08) reported 22 minutes ago

  @FidoSolutions I sent message 1 response that's it. Nothing else. If you can help me to end service with Fido so that I can switch to @FreedomMobile

• Dr. abduqadir alhijazy (@alhijay) reported 23 minutes ago

  @freedomsupport Ok. I reorder for the tenth time after three days, contacts with Freedom: my Data Internet it doesn't work in a STRATFORD (Waterloo Region) and I have a work for six months, what is the solution? Can you Active my Internet Data? Thanks

• Amma2020 (@Amma02020) reported 23 minutes ago

  @FreedomMobile I am annoyed, as Freedom mobile has no technical staff at their westway location, who can solve the issues with their chat features problem with Samsung phones