Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/16/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kornelkaxxx ta młoda i głupia ♍️ (@kornelkaxxx) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes why some of you are so rude to others 💀 we’re all in some of fandoms and as a fan of this two TALENTED AND GORGEOUS guys i can’t get it how some of yall can be THAT toxic

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network from Freedom.

  • loolbox2 loolbox (@loolbox2) reported

    @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • loolbox2 loolbox (@loolbox2) reported

    @Bell FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • loolbox2 loolbox (@loolbox2) reported

    @freedomsupport You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it.

  • loolbox2 loolbox (@loolbox2) reported

    @WhatsApp FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • mariosalomf Mario (@mariosalomf) reported

    @FreedomMobile has the worse customer service there is on this universe

  • OuT_L0Ud Talkin_Loud 🌸 (@OuT_L0Ud) reported

    @FreedomMobile haven’t had reception all day in Niagara ontario- so do we get a days worth of no charges? What is up with the service! We are a city not a rural environment!

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport Are you iOS15 as well? If not then you’re right it’s not just me (iOS15). Hmm… 🤔 Well! Hope there is a solution in the coming weeks. If it was ios15 specifically then I’d understand if it wasn’t top priority right now but as it might be iOS14 too then that changes things.