Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/10/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • natehoudini n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported

    @FreedomMobile y’all customer service sucks in every location im switching to @rogers

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport Hers is on the "home" network as opposed to having access to "away" network. I didn't know if have to pay for a different/additional package for her to have mostly unencumbered service. Thanks for the reply.

  • Rolski_ Roland ↟ (@Rolski_) reported

    @FreedomMobile No service when you really need it hurts even more. So if you travel outside your home, good luck.

  • ashish_sharma39 Ashish Sharma (@ashish_sharma39) reported

    @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.

  • Chittibaburedd7 Chitti babu reddy (@Chittibaburedd7) reported

    @freedomsupport already ask customer service centre, but no use

  • ashish_sharma39 Ashish Sharma (@ashish_sharma39) reported

    @freedomsupport also , the auto pay setup isn't allowing adding Credit card to avail the 5 dollar discount on monthly bill probably coz you don't want to give that to us in covers of the technical issue which is not fixed in months as i read from the thread online,kindly fix asap

  • Thomasbyrne Tom (not a TD) (@Thomasbyrne) reported

    @freedomsupport hey Has service gone down in Squamish ?

  • Jeh5c Jehsc (@Jeh5c) reported

    @FreedomMobile Garbage cell signal hurtz

  • CrashleyW Ashley Wiebe (@CrashleyW) reported

    In a Mexican standoff over the cell phone credit increase thing. @FreedomMobile says it's a creditor problem, bank says it's an @Equifax issue, they say there is no issue & says I should talk to the phone people. Someone has to know the answer to this! It's exhausting.

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport any known issues in Surrey BC? I have no service at all. Not even National. Highly unusual to not have any signal at all