Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Dallas Groot (@iamgroot11) reported 2 minutes ago

  @FreedomMobile More 5G phones with no 5G on the network.

• DJ Andy Murphy (@djandymurphy) reported 3 minutes ago

  @freedomsupport Hey! The hosting provider responded to my take down request pretty sharpish so that site should now be gone.

• Dr. Sleep-Deprived Mom 📊☕️ (@zibilith) reported 5 minutes ago

  @FreedomMobile What is happening with your coverage of the Niagara region? I’m in St Catharines, ON and went from having full bars to one bar of reception at home. Same for my husband. Is the company aware of the issue?

• Lanie (she/her) (@MintOwls) reported 7 minutes ago

  Usually @FreedomMobile has fantastic customer service, but today was not good! Told the person what phone I wanted to get right off the bat… spent 30 minutes trying to set up the new phone and plan, had to MESSAGE a live agent while on the phone (was directed to)…

• 🇨🇦🎥CRYSTAL🎞 🇯🇲 (@crystalcrose1) reported 8 minutes ago

  I’m leaving #Rogers and going to @FreedomMobile I’m tired of my bill being so damn high. Rogers dem a tief!

• Walking Dead Fanatic (@annettecic) reported 9 minutes ago

  @freedomsupport no service right now???

• Bipolarhitchhiker (@danddrost) reported 12 minutes ago from Vancouver, British Columbia

  @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

• Affirmbroom (@Ramonefrancis) reported 12 minutes ago

  @FreedomMobile 3 times your employees have hung up on me. Wtf!!!!! You guys messed up my bill but because you guys hire people who dont know anything they end up hanging up. I should bot have a suspended line because you guys messed up my bill and refuse to fix it. 😡😡

• JB (@Jasmind65482937) reported 14 minutes ago

  @freedomsupport I had the worst experience ever with freedom. The agents on whatsapp have no idea about plans. No rainchecks even if the mistake was of freedom agent. Terrible terrible experience. #freedommobilesucks

• Phani (@phanmac) reported 16 minutes ago

  @FreedomMobile what works to reach your customer service.. none of your numbers works..