Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• BIG M🐐 (@mamadou23254893) reported 4 minutes ago

  @FreedomMobile you guys are already the worst phone company in Canada but now you guys wanna act like your slick and ignore a simple request of wanting to talk to a supervisor manager. Your customer service is a joke, they don’t know what there doing. 🤬

• KushEdiri (@kushlane) reported 5 minutes ago

  @FreedomMobile Hi team, does Freedom roaming work in Sri Lanka? I simply want to receive text msgs while travelling to Sri Lanka. For Example- the OTP pin number to login when logging in to websites.

• Jimbob Jones (@ArcticEidolon) reported 11 minutes ago

  @FreedomMobile Is there an email or something I can message? It's not a complaint per-se, but a general service feedback sort of thing I'd really like to try and get in front of the suits, or as far as consumer channels go, anyhow. Your CCTS/Contact us page is kinda borked...

• Baba James (@BabaJam79017596) reported 12 minutes ago

  @FreedomMobile your network-provided time zone gives me MST without DST, I almost missed church for goodness sake!! Please use the right default time zone!

• VMSopta (@VmSopta) reported 15 minutes ago

  @FreedomMobile Why are you promoting this when now all I'm hearing is that you're gonna be sold to one of the big 3 A holes. Selling the Canadian consumer down the river

• Andrew (@radarsun) reported 16 minutes ago

  @CRTCeng it's not in the publics interest to let one of the big 3 @rogers buy Shaw. The customer loses on this. @FreedomMobile will be dissolved or jacked up. (I hope not) but doubt it. Letting this pass removed competition. Sad day

• TheBurningWolf (@whyte_wolfe) reported 16 minutes ago

  @FreedomMobile you lie bc you still imply you will give a consumer their full 30 days from the time they pay, no clauses, but yet everytime i pay end of the month my service cuts on the 17th and nobody at freedom mentions this to new customers, because they always get told its illegal, & it is!

• mr kaswa (@mrkaswa) reported 19 minutes ago

  @luccrook @eagleinbc @FreedomMobile And the Shaw mobile (same network I'm sure) $0 talk text plans if you are buying their tv and/or internet.

• DrJamesSmith @YorkU (@jasmith_yorku) reported 21 minutes ago

  @camerongraham I remember when Calgary-based AGT bought EdTel to create @TELUS. They broke conditions of the sale within months of its finalization. No good will come of this, especially in cell service prices for @FreedomMobile customers like me. Consolidation is bad for competition.

• CJTO 🇨🇦 🏳️‍🌈 #BLM (@CJ_Toronto) reported 21 minutes ago

  Well, I guess I'll be on the hunt for a new cell provider soon. There is no way in hell that I'll be giving my money to a Rogers-owned @FreedomMobile. The entire point of switching was to get away from the highway robbery of Rogers/Bell/Telus. I will not support them - ever.