Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• AA Baby (@AABABY333) reported 2 minutes ago

  @freedomsupport As a young adult I’ve never had such horrible costumer service. I will never be using freedom services again and I advise every1 to do the same. This company at the bare minimum doesn’t even have the decency to help u over the phone “chat support only”. v upset.

• Bryan Valderrama (@bvalderrama) reported 3 minutes ago

  @AdammO_ @FreedomMobile i'm not, i've been trying to fix my mom's account all day. so dumb

• Rui Carvalho (@Rui_MP_Carvalho) reported 4 minutes ago

  @freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!

• Aatish Bhardwaj (@aaybeerocker) reported 5 minutes ago

  Hey @FreedomMobile why you are not providing any offers on my account. There has been significant offers shown on others account but I have not seen with any of them. Please check and provide me with extra 30GB of data as you did to others. I am not happy with your service at all

• Bryan Valderrama (@bvalderrama) reported 6 minutes ago

  on top of that been locked out of the account despite putting in the correct login into. @FreedomMobile you suck.

• Bali Gill (@bali_gill) reported 6 minutes ago

  Freedom Mobile can not figure out my phone @FreedomMobile been on calls for 5 times, 3 store visits and they hang up on me when all I'm trying to do is order a new phone.

• Rui Carvalho (@Rui_MP_Carvalho) reported 14 minutes ago

  @freedomsupport $243.00+ for roaming charges that I never got to use!!! Freedom Mobile is A SCAM!

• Praddy Daddy (@traderprad) reported 15 minutes ago

  @freedomsupport I had roaming enabled, just didn't expect $100 for 200MB. Would love to see if we could bring that down somehow.

• Satya (@Satya_SRT) reported 15 minutes ago

  @FreedomMobile I don't understand if your customer executives are capable enough to understand the query from the customer. I have asked for a better plan and your executive ended up changing the plan to a higher amount, what kind of service is this? #FreedomMobile

• ~faiza~ (@omgfaiza) reported 17 minutes ago

  @freedomsupport I sent a DM but I really would be surprised as I’ve been told the same thing at every point of contact with your customer support today.