Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 11/26/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jianyong Justin Chen (@Jianyong) reported

    @freedomsupport Called CS line twice today to discuss plan upgrade. Both times after taking to loyalty dept for just one minute, it hang up. So frustrated and next time I call), it will be about closing account and I wish they can actually close my account before hanging up!

  • loftwyr David Pyke (@loftwyr) reported

    @FreedomMobile That web page is broken

  • gamegirlie2007 Laura Slater (@gamegirlie2007) reported

    @FreedomMobile still having trouble with delayed text messages. Messages not sending and messages not being received until hours later. Not super ideal for a new iPhone. #help

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @freedomsupport thank you for show me how much you think of your future customer it's like no matter what credit score is if to low no help.for you this why your no telus or Bell and Even rogers will help shows how much you suck

  • iambrdy BRDy (@iambrdy) reported

    @freedomsupport It's taken me 3 different conversations across 3 different platforms, to a single reasonable resolution. 2 hours of my day have been consumed by this, and it's still ongoing.

  • eggshells21 Greg Meyer (@eggshells21) reported

    @freedomsupport is anyone having problems signing into the mobile app?

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport 5 days more contact with customer service+twitter privet message: Dnot care from freedom!!!!! Just I need simply answer: Data Internet why it’s not working in Stratford Ontario?

  • favoriteroll favoriteroll (@favoriteroll) reported

    @sistermedia @freedomsupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • Stans_Meal StansMeal (@Stans_Meal) reported

    @FreedomMobile Your slogan should be "Freedom From Data and Any Effective Communication" Absolute joke of a service. @CRTC

  • Jaysin75 Jason (@Jaysin75) reported

    @freedomsupport Hello .. I can't seem to login in to my account...is there a problem on your end?