Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Michael (@michael150375) reported a minute ago

  Dear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx

• Nicolas RuizTorres (@nicoruiztorres) reported 8 minutes ago

  @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

• Catherine Kelly-Brown (@cathyincanada) reported 10 minutes ago

  @freedomsupport After more than a decade, I'm leaving over the lack of empathy, not removing the full 5 days of $7 charge, and not offering compensation for the extreme distress that not delivering promised service caused me.

• rob baxter @b5baxter@social.coop (@b5baxter) reported 12 minutes ago

  @freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."

• doobydude (@doobydude420) reported 16 minutes ago

  @freedomsupport I've already did thar. Reset network connections etc. Etc.

• Manpreet Sikand (@ManpreetSikand) reported 16 minutes ago

  @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on

• Kenny Uppercutz (@DJStackzTO) reported 16 minutes ago

  @freedomsupport is the worse phone service provider never go with them.

• Don Bruce (@DonBruce73) reported 16 minutes ago

  @freedomsupport I've tried to DM, but Twitter keeps telling me my account is locked, and I have to complete an Arkose challenge... never had this issue prior to interacting with your account. Odd.

• Sabrina Hewick (@SabrinaHewick) reported 24 minutes ago

  @FreedomMobile why are some of your agents so rude and hang up!! is this how business is conducted then I will be forced to speak with your head office, it seems no one is around to take calls anymore!!

• Tameesia (@TameesiaMusic) reported 24 minutes ago

  @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones