Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/07/2026 03:25

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eliizabethxoxx єℓιzαвєтн ✨ (@eliizabethxoxx) reported

    @FreedomMobile so ******* glad I finally cancelled my services with you. Wasted so much money on ****** network & a ****** up service.

  • BrianCoburn Model 3 Owner (@BrianCoburn) reported

    @FreedomMobile service has me on hold for approximately 20... How does this happen online? More agents need to learn how to multitask!!

  • trippytakes Rohit (@trippytakes) reported

    @freedomsupport From my experience your service was unreliable. Sorry.

  • OllieAndMummy Shani Blair (@OllieAndMummy) reported

    @FreedomMobile you just lost a customer because you have prevented the use of the online checkout function. I’m not going into a store because I will not be able to use my digital discount and there’s currently a pandemic with numbers rising!

  • svanheyningen7 Sonya van Heyningen (@svanheyningen7) reported

    @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional

  • Mr1Nice_Guy Mr. Nice Guy (@Mr1Nice_Guy) reported

    @FreedomMobile Are you adding more towers in Kingston soon? 4G in my basement is terrible. Was told you would be upgrading soon. Dont want to move to Bell.

  • TowerHyena Tower Lachesism (@TowerHyena) reported

    @freedomsupport Is there an outage or anything cause I'm not getting any data

  • Mr1Nice_Guy Mr. Nice Guy (@Mr1Nice_Guy) reported

    @freedomsupport Thanks. Will give the workarounds a try. Do you have recommendation for a signal booster I can install at home?

  • justinbonter Justin Bonter (@justinbonter) reported

    @freedomsupport My biggest issue is I feel ripped off. I bought two phones. So we have three in our family now. I bought two for my kids for Christmas and freedom said they would credit the Account and start the billing on Christmas Day when my kids get them. Nope I got charged for an extra $200

  • Scarboro_Ganja ASCENSION (@Scarboro_Ganja) reported

    @FreedomMobile Hi I need help with making a payment.