Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• doobydude (@doobydude420) reported 2 minutes ago

  @freedomsupport is that all yous do is tweet about when you are leaving for the day?? Why not work on getting us some decent cell reception or how about providing customers with a 5G service for the 5G sells you've been selling for many years now. Or are you waiting for 6G first?

• Okaygj (@okaygj_) reported 2 minutes ago from Vancouver, British Columbia

  @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

• Idar Nouti (@IdarNouti) reported 3 minutes ago

  @freedomsupport I have contacted online support, but no one knows anything about home internet billing. U can't pay online U can't pay in store Great job @FreedomMobile @freedomsupport

• tito (@hebero1984) reported 3 minutes ago

  @freedomsupport once again your networks are down and I can't send any text msgs

• doobydude (@doobydude420) reported 5 minutes ago

  @freedomsupport I've already did thar. Reset network connections etc. Etc.

• Pablo (@PabloMorcz) reported 6 minutes ago

  I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

• 𝟡𝟡𝟡 (@str4wb3rryacai) reported 8 minutes ago

  @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

• doobydude (@doobydude420) reported 8 minutes ago

  @freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data

• Idar Nouti (@IdarNouti) reported 14 minutes ago

  @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

• Jax (@Kojjax) reported 14 minutes ago

  @FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.