Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/04/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport Just fix the problems at your end

  • Sarahmouche Sar (@Sarahmouche) reported

    @freedomsupport no service for me for the past few hours in Toronto. Is your network down?

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • HeyyItsShadow Shadow Skinner (@HeyyItsShadow) reported

    @FreedomMobile has **** customer service and don’t understand integrity... tell your supervisor Ali to **** himself 💖

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    Regretting opening a second account with you. @FreedomMobile Canada Outrageous cost without full dependable service !!! 👎

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    @freedomsupport No, I've done that enough already. Time to take my issues to a kiosk for serious disappointing history. I have been your client for years ! I expect better !

  • SmallLady0 SmallLady (@SmallLady0) reported

    @freedomsupport hi, I bought 3GB of nation wide addons less than 24 hours ago… and now it’s all gone. I normally don’t even use 3GB in a whole month. I went to buy another add on but now it won’t let me. Can you help?

  • wwkuwl 𝚈𝚊 𝙱𝚘𝚢 𝙿𝚞𝚐𝚐𝚕𝚎𝚜 (@wwkuwl) reported

    @freedomsupport Is there an outage with data in the Hamilton/Stoney Creek area? Haven't had data service since this morning using a mobile stick.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @wolfeyez6 @FreedomMobile Treat others the way you expect to be treated. Otherwise you'll get hung up on, or dismissed in a polite way, as what just happened. 10+ years as a customer, and I would never treat anyone the way you did. If your home will not allow signal inside, there's Wi-Fi calling.

  • rafael_solis Rafael Solis (@rafael_solis) reported

    @freedomsupport Hello, I lost network connectivity on my phone yesterday and have not been able to get it back. Help please!