Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 2c (@tauseef2c) reported 5 minutes ago

  @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

• 🌘𝟛ℕ𝕜 (@CenkOran) reported 8 minutes ago

  @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

• DREmilare (@DREmilare) reported 8 minutes ago

  @freedomsupport hi, I’m trying to get e-sim on your website but I’m not getting any response. Can you help with that?

• Jon (@Jon49071940) reported 13 minutes ago

  @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

• Miranda Binsley (@MirandaBinsley) reported 18 minutes ago

  @freedomsupport Sure but I’ll be live tweeting your lackadaisical efforts to fix your own mistake.

• 🌘𝟛ℕ𝕜 (@CenkOran) reported 19 minutes ago

  @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

• Tonie Ogilvie (@b14e69fab2ce45e) reported 19 minutes ago

  @FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.

• Kyle Zhou (@kylemsguy) reported 20 minutes ago

  @diyyinah @FreedomMobile Oh damn. I picked up a $75 for 20GB plan at the beginning of the year. At least I have 5G? I don't trust Freedom coverage enough to hop over, though.

• Alden Huseinovic (@AldenHuseinovic) reported 20 minutes ago

  @freedomsupport Email password and security changed. Took my awhile to reach them to suspend the number. Damage was already done. Email lost completely after 20 years of using the same email, never got hacked until some Freedom mobile employee compromised my personal info.

• Tonie Ogilvie (@b14e69fab2ce45e) reported 22 minutes ago

  @FreedomMobile @TASSCouncil @cityoftoronto How about helping the Indigenous woman to have a phone that works instead of selling me a piece of crap and then not standing behind your product?