Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/26/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevin38584481 DeLiRiOuS_xX88Xx (@Kevin38584481) reported

    @freedomsupport I think you guys should look into this problem again ffs.....my wife's phone keeps sending the same texts like 5+ times each.

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport When is Freedom mobile going to release the newest samsung android 13 /12 L Firmware update that even India already has???? Freedom is always so slow all these updates. usually Only get security updates every other month at the end of the 2nd month

  • wiederznnnn khalil (@wiederznnnn) reported

    @FreedomMobile So is poor reception

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport your customer service sucks, you rip off customers, I am been charged for incoming call and Victor from customer care says he can’t do anything about it

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport absolutely pathetic service and customer care

  • JoLudlow1 Jo Jo (@JoLudlow1) reported

    @freedomsupport my data is not working, any tips?!

  • trinity_assylum trinitys_assylum (@trinity_assylum) reported

    @FreedomMobile Your quality sucks though

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    The funny thing is I used the data for maps because my friend who is ALSO with @FreedomMobile couldn’t even connect to the roaming network

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    If I KNEW I would have! Never been treated like this in my 7 years as a loyal @FreedomMobile customer 😡 I felt like a small child being scolded with 0 empathy or compassion.