Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/22/2026 03:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iheartwinnieeee Diana Roca Baltzis (@iheartwinnieeee) reported

    @freedomsupport I'm having texts failing for 2 days, is service down in Ottawa.

  • TossableDigits Tossable Digits (@TossableDigits) reported

    @freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only

  • MissHalti Lina (@MissHalti) reported

    @FreedomMobile is the actual the worst mobile provider of all time. I been try leave them and transfer my phone to another provider. They not even let me do that it’s been 24 hour I just want my # back. #givemyshitback

  • therealLarrBear The Real Jesus (@therealLarrBear) reported

    @FreedomMobile Freedom is horrible. Do not do it

  • HeyYouGame PK 🏆🎮 (@HeyYouGame) reported

    @freedomsupport is phone service currently down? I can’t phone or receive calls.

  • JPSinghVirdi JP Virdi (@JPSinghVirdi) reported

    @FreedomMobile i you very are very bad , very bad network - Jatinder Pal Singh -647232 6034

  • Prince14N Prince14U2NV (@Prince14N) reported

    @FreedomMobile worst customer care I have ever experienced in my entire life how is it that I paid my phone bill but you guys can’t find my money? And your reps are so rude 🙄 holyyyyyy

  • shehryarkharadi Shehryar Kharadi (@shehryarkharadi) reported

    @freedomsupport Anyway to urgently contact, the normal contact centers are closed and i need urgent support. My number has been ported to a wrong number.

  • poli_sci_guy Mark Johnson (@poli_sci_guy) reported

    @freedomsupport Thanks for the response but I'm not sure I understand fully. If call forwarding is on but the phone is off, why would it matter whether my prepaid phone is physically within the Freedom Network coverage area? I would be call forwarding the number to an American number, fyi.

  • ajtehbest AJtehbest (@ajtehbest) reported

    @FreedomMobile Awful