Freedom Mobile

Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/30/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pegasusraven maximilian pegasus 🦄🍷 (@pegasusraven) reported

    @FreedomMobile @getrealmovement or at least one with any internal accountability structure at all, like damn you corps will work with anyone to pinkwash yourselves huh

  • Shan_Necee Shanece Richards (@Shan_Necee) reported

    @FreedomMobile @freedomsupport has the absolute worst customer service. I would NEVER recommend them to anybody. And definitely won’t get another account with them again. Absolutely horrible.

  • vim_vimmy Vim (@vim_vimmy) reported

    I’m so hot! I’ve spent over 800$ for a service that I can’t call NO ON or NO ON CAN CALL ME ! And this fool only offers me a 60$ reimbursement!!!!!!! @FreedomMobile

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile anyone thinking of going with Freedom PLEASE DON'T for your own sake don't the network sucks and service is garbage. Do yourself a favor pay $10-$20 more a month for any other company it will be way more reliable. Only use Freedom 2 get a better rate somewhere else

  • HBoikki Justice for #BreonnaTalyor (@HBoikki) reported

    @FreedomMobile I thought you had unlimited data? I go over whatever you set my cap at and now you limit my speed to 1 to 2 mb WTF!

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @freedomsupport is the WORST, the coverage sucks, the customer service is gross. They are liars, don’t know anything about the contracts and are useless and rude. @Bell_Support or @RogersHelps don’t play games like this. The CRTC said they have tons of complaints daily.

  • Hamilto68924868 Hamilton (@Hamilto68924868) reported

    @freedomsupport website broken, can’t order galaxy A11 with $40 promo.

  • Bytor Cory (@Bytor) reported

    @mikeboos @FreedomMobile Today is day 7 after for me, and still no signal boost yet. Maybe I have to buy a 5G phone to make it work?

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport @freedommobile sucks

  • donnaisreading donnaisreading (@donnaisreading) reported

    I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.