Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Brennen (@brennenkovic) reported 7 minutes ago

  @freedomsupport your credit check system is completely broken. Tried to become a customer and was denied. I have good credit and pay all bill on time. I can get a 5k credit card but not a phone plan lol Maybe its a blessing I wasn't able to sign up with you @FreedomMobile

• Elliot Friedmans beard R.I.P. (@scomo44) reported 12 minutes ago

  @freedommobile worst customer service ever. Went back to @telusmobility due to your lack of coverage, as did my son, and all we need is a port released. You have botched it twice, & now we r on hold for the 3rd time trying to get yr tech clown to figure it out #brutal #joke

• The Shovel 🏴‍☠️🇨🇦 (@inevergoeasy) reported 13 minutes ago

  @FreedomMobile I've been a customer for a few years.. I've recently been considering moving to a different carrier...

• John LeBlanc (@LeBlancJpl) reported 14 minutes ago

  @garden_nome1 @FreedomMobile I found the screens but the disable/uninstall options aren't available for the Emergency Alert app and the alert permissions checkboxes are greyed out. I'll root it and uninstall the app.

• Blank (@Kk_Ffs) reported 14 minutes ago

  @freedomsupport Is your web page down? Can't login. keeps spinning

• PRAKASH (@PRAKASH57990570) reported 16 minutes ago

  @freedomsupport I am an existing customer

• O'Neill Adam (@ONeizy) reported 18 minutes ago

  @FreedomMobile what’s the deal with not allowing existing customers to switch to better plans that are only for new activations? Where’s the customer retention in that logic?

• renée di päsqualę (@reneedipasquale) reported 21 minutes ago

  @FreedomMobile I called to cancel the line on Oct 29th and still getting invoiced for service. Was told that it wasn't actually canceled on your end, and I still need to pay for a line that doesn't exist. Are you a joke?

• Clusterplucking (@clusterplucking) reported 22 minutes ago

  .@FreedomMobile I've been with your company for 5+ years and I want a new phone. Your staff refuse to help me over a dollar difference. Is that really how you do business?

• jeckenzibbel (@jeckenzibbel) reported 23 minutes ago

  @FreedomMobile After about 5 weeks of waiting to have my number ported to @FreedomMobile, about 8 calls/chats/store front visits, I gave up on them and went to @Fido. Fido ported my number within 3 days. I lost the $80+ I paid to Freedom for activation (which they never did) and talk/data.