Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (48%)

2. 

   Internet (37%)

3. 

   Total Blackout (9%)

4. 

   Wi-fi (4%)

5. 

   E-mail (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kassie (@Kassie_YEG) reported 2 minutes ago

  @FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***

• Sammy (@thunderchuck13) reported 5 minutes ago

  @FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice

• Doug (@HeadBanger1968) reported 6 minutes ago

  @FreedomMobile so, I get a message that I'm due for a hardware upgrade, I jumped thru all the hoops only to find out that I have to find a store that remains open,has the phone I want, during a pandemic when we are supposed to stay home??? Not going to be a customer much longer!

• Steph Lackey (@stephlackey) reported 8 minutes ago

  @freedomsupport Over the past few months I have talked to 5 service reps and no one could help. Can you please put me in touch with someone who has more authority that may me able to help correct this?

• Larysa (@larysabella) reported 14 minutes ago

  @FreedomMobile HOW CAN YOU KEEP SELLING PHONES IF YOU CAN'T EVEN DELIVER THE PHONES YOU ARE SELLING?!!??! COMPLETE SCAMMERS Paul McAleese - WORST CEO I HAVE EVER SEEN RUNNING A HUGE COMPANY!!!!!!!!!!!!!!!!!!!!!!!

• Juggin 🅱️ (@SecuringBagz) reported 15 minutes ago

  @FreedomMobile u guys r sooo ****. Making mfs buy defective top up cards from shoppers

• Bhavya Arora (@Arora_Bhavya20) reported 15 minutes ago

  What a Terrible Customer Service!! Just wondering that how a company's Employees can be this Untrained and Unprofessional , that they are Misleading there Customers and Providing False Information. @FreedomMobile. What a Shame !!!!

• Maya Glavin (@issamayaglavin) reported 15 minutes ago

  @freedomsupport When you offered a hand give a hand don’t have management hang up on me

• Metal Luscious (@metalluscious) reported 16 minutes ago

  @FreedomMobile I have been waiting for 7 weeks for my ordered iPhone 12 Pro Max. Almost 2 months! Deposit was made on Nov. 22 and still no phone. I can get one from Apple directly by Wednesday. How do we fix this?

• Jon (@Jon49071940) reported 16 minutes ago

  @FreedomMobile Your service is down again in new tecumseth Ontario for past 90mins. Unable to connect to freedom or away network. My wife is driving home from Toronto unable to communicate. Why am i here? #broken #justjunk