Freedom Mobile Outage Report in Sault Ste. Marie, Algoma, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Tony Colalillo (@tonytmg) reported 8 minutes ago

  @freedomsupport @FreedomMobile Exactly my point - creating an MVNO to purchase bulk access would increase access to the network for existing customers.

• @k !🧝🏼‍♀️ (@keyavnapt2) reported 8 minutes ago

  @FreedomMobile bro slow down

• Kevin Corrales (@RedCodeKevin) reported 10 minutes ago

  @freedomsupport I need urgent help. I was automatically charged a certain amount and the top up amount is NOW showing a higher amount than it should be. Help!

• subtleBangalorean (@subtleblorean) reported 13 minutes ago

  Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat

• maritza blasquez (@maritzablasquez) reported 14 minutes ago

  @FreedomMobile is THE WORST COMPANY they charged me 591 dollars for cancelling my phone, don’t go fool yourselves thinking that You will save money by hiring them, they have the worst service!!!!! And they are scammers, be careful, don’t recommend this company

• Jules of the Rain (@Jules202277) reported 14 minutes ago

  @FreedomMobile Terrible Protection Plan with “Likewise”😡 they are a bunch of scammers!! People don’t buy protection plan from @FreedomMobile - “LIKEWISE” will happily collect your money but will not help you if you need them!

• 🌙 m o o n — m o o n ; 🔩 (@musesandmoons) reported 16 minutes ago

  @freedomsupport I’ve been a customer with freedom for over 5 years now, and your customer service / quality still sucks. ¯\_(ツ)_/¯ literally waiting for my plan to be done so I can switch providers.

• socialnorms (@VanCitySlug) reported 20 minutes ago

  @freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"

• George Ivanov (@GeorgeI88241999) reported 24 minutes ago

  @freedomsupport got disconnected twice , and the bad part is they don’t even care to call back . Gotta dial the 1888 number and do the process again . Just horrible

• maritza blasquez (@maritzablasquez) reported 25 minutes ago

  @freedomsupport Your company sucks