Freedom Mobile outages and service status in Shelburne, Ontario

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Shelburne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Op Cue (@NotOpCue) reported 11 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  James Robb (@jameser78) reported 12 minutes ago

  @FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?

• 
  Derek Smith (@derek8128) reported 17 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  Testezlaf (@testezlaf) reported 17 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• 
  Rob Steffler (@RobSteffle) reported 19 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  HolyShit (@SuperNovaLRD) reported 22 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Peg City 🇨🇦 (@wpgAce) reported 25 minutes ago

  @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

• 
  Allen (@RealAllenTV) reported 26 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  Mel🇨🇦 (@LoveJeter02) reported 27 minutes ago

  @FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!

• 
  HR (@_kasheer_) reported 29 minutes ago

  @FreedomMobile Reply Humayun Raina • 1m For close to a month and a half, I have been calling your customer service to get an issue fixed - my Roam Beyond data is being used and the allocated home data is left untouched. I am in Canada on 'Freedom/Nationwide' network all the time