Freedom Mobile

Freedom Mobile Outage Report in Shelburne, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Shelburne, Ontario 12/18/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • purvabhalla purva bhalla (@purvabhalla) reported

    @CCTS_CPRST : I request you to look into the issue, @FreedomMobile is charging their customers for unused & returned services & breaking customer trust blatantly.

  • GhostBabyAlien8 Sora (@GhostBabyAlien8) reported

    @freedomsupport u guys use to be called wind. I’m like a cloud in the winds. Cannot hold me down. Regardless of my situations or circumstances my mind is always free

  • trueman832 G Trueman 🇨🇦 (@trueman832) reported

    Even more fun. Finally get someone and they tell me the $35 plan I signed up for was only if you signed up for pre-authorized payments on activation. News to me. And the plan is no longer available. Can't help. **** @FreedomMobile you guys are criminals

  • ArnavBindra29 Arnav Bindra (@ArnavBindra29) reported

    @FreedomMobile Been following up on a few charges on my bill for the last 14 days. No resolution provided at all, in fact the staff was rude and made false commitments. Disappointed with the service!

  • trueman832 G Trueman 🇨🇦 (@trueman832) reported

    Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport Samsung says it's not them. Who sends these system updates? I thought Samsung released them to service providers and then service providers customize them for their client devices and send it out?

  • DaveBel21016402 Dave Bell (@DaveBel21016402) reported

    @freedomsupport you cut off my service and i am out of the country...WHY!!!

  • lucv317 Luc (@lucv317) reported

    @FreedomMobile how come it's impossible to speak to a home Internet support agent? Tried to resolve an issue on your chat support last month for about 6 hours and still hasn't been resolved

  • illdred illdred mertes (@illdred) reported

    @freedomsupport I received a text from "Freedom" about "Settings will be sent to your phone to help configure internet access." and an OMA Client Provisioning notification around 11pm last night. Is this really from freedom or is it a scam?

  • alpha17x Denis (@alpha17x) reported

    @FreedomMobile I keep getting set to French based on the location freedom gives websites. I'm in Alberta, not Quebec. How do I permanently fix this so I don't have to change language settings every time I visit a site on mobile data?