Freedom Mobile

Freedom Mobile Outage Report in Shelburne, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Shelburne, Ontario 02/06/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RayB34415996 Ray B (@RayB34415996) reported

    @FreedomMobile I came to Jamaica on January 15 because my granddad passed away. I activated the Freedom Big Gig Roam Extra South (unlimited call/text and 1 gig data) for $64. after 3 days my service was suspended and im told I have a balance of $900+ bcuz I went over the 1 gig! Which I did not

  • BGeorgik George Georgik (@BGeorgik) reported

    @FreedomMobile Someone from your support finally changed my plan and we'll see if I start getting charged properly starting next month. Also, one of your support reps named Elmar said that the charges were legit and refused to help. Thought you should know that and hopefully you'll take actions

  • VermeGeo George Vermeulen (@VermeGeo) reported

    @freedomsupport I've lost all service this morning for some reason. Is there a network outage in Southern Ontario I should know about?

  • avijustin Avi B. (@avijustin) reported

    Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works

  • jacquelynjorgen jacquelyn (@jacquelynjorgen) reported

    @freedomsupport Is there any update today on when your payment system will be fixed? Again I have tried this morning it’s still not working

  • maggs49 Mike Magwood (@maggs49) reported

    @freedomsupport Just switched back to Bell. Can now use my phone as I had no service in Niagara on the lake. Never again !!

  • robertmanship Robert Manship (@robertmanship) reported

    @freedomsupport Ive had issues for the past week...be it on the freedom network or not. Says mms messages not allowed on network

  • Kachi_Igbo Onyedikachi Igbo (@Kachi_Igbo) reported

    @freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.

  • queerthoughts Rick Barnes (@queerthoughts) reported from Lanark Highlands, Ontario

    @ColonelAngus17 @Bell @FreedomMobile I have very poor coverage at the farm. I get some at times but its not reliable at the farm. The big three are the only carriers. If I were just in Toronto, freedom mobile would be good. The Big three screw us all.

  • shaFCTOR factor (@shaFCTOR) reported

    @freedomsupport @robertmanship why do your customer service representatives hang up when i tell them i want to cancel?