Freedom Mobile

Freedom Mobile Outage Report in Shelburne, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Shelburne, Ontario 11/27/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tooq _b (@Tooq) reported

    @freedomsupport It's been over three weeks. How long does it take someone to open a database table, uncheck a box, and press save? @Bell how long would it take you to unblock a customer's text messaging if flagged by accident?

  • Rubyhav Ruby (@Rubyhav) reported

    @freedomsupport Well after speaking to 5 different people I was told nothing we can do. In a very rude manner actually. Can send the screen shot of it if you prefer.

  • Climate_Pete Peter McCartney (@Climate_Pete) reported

    Alright folks @FreedomMobile has been unable to fix my problem for two weeks, which of the following three big evil telecoms should I sign a new contract with?

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable

  • mattruss905 Matthew Russell (@mattruss905) reported

    @FreedomMobile if I'm clearly in one of your coverage areas but consistently have your network fail and my phone reverts to roaming on Nationwide why is it me who suffers the loss of full speed roaming data access? It is not me choosing to roam, it is your network failing me.

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile thank you for taking my money and then suspending my service. Two hours of my time wasted and a refusal for a refund. Not very good customer service.

  • SarahBurssty Sarah Burssty 💙💛 (@SarahBurssty) reported

    A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

  • AlanTeleman Alan Husband (@AlanTeleman) reported

    @FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.

  • DimitriA26 James A (@DimitriA26) reported

    @FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers

  • quanchoux quan (@quanchoux) reported

    @freedomsupport hi there! I'm trying to get VoLTE on my phone to work. It used to work, but I changed the firmware and it doesn't work anymore. Says volte not provisioned. Thank you!!