Freedom Mobile outages and service status in Simcoe, Ontario

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J.S. Karma (@EtInferius) reported 2 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Stephanie the alchemist (@Stephdalchemist) reported 7 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  Tristan Carpio (@TrisCarpio) reported 8 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 12 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  MaxNPV (@TheMaxNPV) reported 12 minutes ago

  @GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.

• 
  This Is a Collective (@thiscollective) reported 14 minutes ago

  @FreedomMobile - so what's the point of being able to text support if no ever answers?

• 
  CZ (@codyzaz) reported 14 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  Caitlin (@caitlinnspencer) reported 15 minutes ago

  @FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??

• 
  Farhan Z (@Far4Truth) reported 15 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Allen (@RealAllenTV) reported 16 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane