Freedom Mobile Outage Report in Simcoe, Ontario

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NISARG ADHVARYU (@owolve) reported 9 seconds ago

  @FreedomMobile you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

• 
  NISARG ADHVARYU (@owolve) reported 2 minutes ago

  @freedomsupport you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

• 
  Myles Pineau (@MD_Pineau) reported 2 minutes ago

  Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.

• 
  Jack Chen (@FrontWaveRunner) reported 5 minutes ago

  @freedomsupport Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

• 
  Harshad gaikwad (@Harshadsgaikwad) reported 6 minutes ago

  @FreedomMobile change their policy according to the customer’s situation. Switch to other service providers if you need a better service and save money and only pay for what you use. Because @FreedomMobile does is going a great job in extorting their customers. #freedommobile

• 
  Carmichael (@carmichaelpt) reported 7 minutes ago

  @TheGeesus @virginmobilecan @FreedomMobile I love my freedom rate. I hate my freedom service and network.

• 
  Rajeev Kochhar (@RajivKochhar) reported 7 minutes ago

  @freedomsupport Hi K.S. It does not matter if we spoke on this platform but I have spoken to three supervisors , 10 agents and waited for 15 months with no resolution till date. Sent a message to senior management 6 months ago with no response.

• 
  Yash Makwana (@CAYashMaks) reported 8 minutes ago

  @FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.

• 
  Lady Kate (@Kate_Bunni) reported 9 minutes ago

  Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

• 
  Liu10anT (@Liu10anT) reported 11 minutes ago

  @FreedomMobile maannn it was a good run.. but it's time to move on.. for now.. Thanks for the cheap monthly plans and spotty data service in the woods..