Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 11/19/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JPSaucier21 JP Saucier 2 (@JPSaucier21) reported

    @FreedomMobile Can't wait to get a new carrier. Customer service is a joke.

  • gordmsomething Waerdog (@gordmsomething) reported

    @Dana9Sweet9 @FreedomMobile I switched to Koodo last year, no problems so far

  • egodi_ #Biafran (@egodi_) reported

    @FreedomMobile agents have redefined the true meaning of unprofessionalism this morning. I didn't think getting a service tech would be as hard as rocket science.

  • BRENTMACDEE Brent MacDonald (@BRENTMACDEE) reported

    @freedomsupport if I've been over charged and intentionally mislead by a Freedom Store, do I report straight to the BBB or continue to bang my head on a wall dealing with "phone support"?

  • JCCortezR Jose Cortez (@JCCortezR) reported

    @freedomsupport is there a problem with express payment? I cannot complete my payment. Could you please assist?

  • lauraaangus Laura (@lauraaangus) reported

    @FreedomMobile I am currently having an issue with being charged nearly double on my phone bill with no change in my phone usage, customer service on the phone was completely unhelpful and I was hoping you could contact me in regards to this problem.

  • BRENTMACDEE Brent MacDonald (@BRENTMACDEE) reported

    @freedomsupport A DM has been sent, I'm not hopeful of a resolution.

  • Supershawn83 Shawn (@Supershawn83) reported

    @FreedomMobile what’s going on with the outage? I’ve had no data for day and a half now !

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    @freedomsupport Is an issue or is this account only for the FAQ page found on your website?

  • paddyocanada Pat the Retired Railroader (@paddyocanada) reported

    @freedomsupport My Freedom Mobile service has been terrible for the last week. I am getting no service at all. I have been to the local outlet for help and they can't tell anything. What is going on?