Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 01/14/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @SnapsMcCoy @FreedomMobile They cannot "fix" houses or buildings. Tell Wal-Mart to install signal booster equipment. Oh wait, they've got wireless network connections to a router in the store. Turn on Wi-Fi, setup wi-fi calling and make use of it IN the store.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @luttrell20 @SnapsMcCoy @FreedomMobile Wi-Fi calling helps inside big box stores (pending they have it available for the public to use), or just wait until you get outside (as the carrier cannot "fix" such problems).

  • G_ademie Ganiyat Aderonke (@G_ademie) reported

    @freedomsupport I requested for a change in plan a day earlier to my cycle bill, I wanted a bigger data plan which they did. I was not informed there will be cost implications for changing plan before the old plan ends and your customer service insisted I have to bear that cost myself.

  • ChountalosG George Chountalos (@ChountalosG) reported

    @FreedomMobile gave me a horrible experience. Spent 10 hours on my phone with 5 different agents just to port out my number. In the end they couldn't do it for the most ridiculous reason I every heard. I am beyond dissapointed. No freedom here. #badservice

  • zibilith 🌻Justice Ginsberg’s Umbrella (@zibilith) reported

    @freedomsupport Is your website down?

  • CurlyStaches E (@CurlyStaches) reported

    Home internet has been down since 7pm last night in Lethbridge and nobody seems to be acknowledging it? I got class online later today @freedomsupport what's going on?

  • JoshV83 Josh Vaillancourt (@JoshV83) reported

    @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

  • muhasinpilot Muhasin Musthafa (@muhasinpilot) reported

    @FreedomMobile Hey freedom my account got canceled and I’ve visited the store and contacted the customer support multiple times. I’ve been trying to get my number Reactivated and I spent my whole weekend on this but nobody couldn’t help. What should I do?

  • F_Z_Official Farhan Z. (@F_Z_Official) reported

    I wouldn’t recommend @Rogers due to its shady practice. I opted out of roam like home and use the line as backup only as I have grandfathered plan of @FreedomMobile that includes US roaming. Still I got charged for a day of service. How come @RogersHelps?

  • valdaymusic Xander Valentine (@valdaymusic) reported

    Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔