Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 02/25/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_kako8 Dank (@dan_kako8) reported

    @FreedomMobile How can you promote unlimited data…and say with limited speeds… you might as well just say you’re only going to be able to use Facebook messenger services, because the low speed is dog ****.

  • ToTheCode Rajeev (@ToTheCode) reported

    @FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011

  • jasonrcormier Jason (@jasonrcormier) reported

    @FreedomMobile why is it you make it impossible to activate a new SIM card online and customer support on the phone is unable to help? I have been given 4 different links so far, only 1 of which allowed me to try and all it does is say something went wrong. Useless service.

  • bella1973jj jenn johnston (@bella1973jj) reported

    @FreedomMobile If you are owned by Bell Canada ... and they already have 5G ... WTF is the hold up with YOU not having 5G??? 😡

  • tha3pLe 💲I G (@tha3pLe) reported

    @FreedomMobile quite dissatisfied with your service .

  • sierralad Kevin (@sierralad) reported

    Hi, @freedomsupport. Years ago, when you were still Wind, I didn't sign up with you because you didn't cover my wife's hometown of Stratford, Ontario. When you were acquired by Shaw and became Freedom, I hoped you'd soon service that area.

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @freedomsupport do you still do that home data crap ? I am in Saskatchewan and it is telling me I am roaming ?

  • megabundance megabundance (@megabundance) reported

    @freedomsupport cell phone service down in Ottawa? I'm up to date on my bill!

  • VergeMMA Austin Verge (@VergeMMA) reported

    Don’t go with @FreedomMobile unless you absolutely have no choice. My #FreedomMobile data doesn’t even work when I’m at home. Called #customerservice and was told I needed an add-on to my plan. Absolute garbage. @freedomsupport

  • Killasandra Denise Parsons (@Killasandra) reported

    @freedomsupport - why is my phone not working? I can't call anyone, yet my son on same network can and we are both in the same house (Yes my account up to date)