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Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Singh_Parhar95
    Salvinder Singh (@Singh_Parhar95) reported

    @freedomsupport How about - one of your agent makes a mistake on a customer account and you make the customer pay for it for 3 months, and on top of that you refuse to issue refund? @FreedomMobile

  • newlyaware
    Johnny T (@newlyaware) reported

    @freedomsupport your app is broken ,trying to remove an add on and it says error occured try again

  • ItsBCJim
    Red Green Redemption II (@ItsBCJim) reported

    @FreedomMobile Awful

  • thornee4
    keith thorne (@thornee4) reported

    @FreedomMobile An extra $300!!! Thanks for the “free upgrade”. Customer service won’t help....I was fine waiting out my contract. This is the crap Bell does and why I left. It’s dishonest.

  • jj_rodz
    Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile I am with freedom for years, renewing year after year. Yet not a single gig as a bonus for being a loyal customer is given. So, next time I get the same plan from a major provider, I might transfer and get a better reception. Something to think about.

  • jfc1888
    F Word Jim (@jfc1888) reported

    @darsh39 @FreedomMobile Very poor this week, dropping out all the time.

  • MayankY11
    Mayank Y (@MayankY11) reported

    @FreedomMobile 1/2..I bought a phone outright from a Freedom store, without a connection. And now Freedom is trying their best to not unlock that phone. Have spoken to atleast 5 cust. care reps and everyone gives a different solution which were proven wrong later.

  • 1ncredulous
    L. C. H. (@1ncredulous) reported

    @FreedomMobile Charging me twice a month the past 3 months now saying I'm over my limit. Impossible, I'm on home wifi mostly, plus proof on my phone how much network data I use not even close! #freedommobile

  • TeamVisalus
    chad (@TeamVisalus) reported

    I highly recommend EVERYONE Stay away from @FreedomMobile no customer services no help no nothing just pay them is all they care about #cancelservies other companies out there that respect the customers

  • Enestuvwxyz
    Enes (@Enestuvwxyz) reported

    @freedomsupport Hi! My account got suspended because I did not top up on time. I just paid my outstanding balance, how long does it take for the service to continue again?