Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 03/17/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ripunchhabra Ripun Chhabra (@ripunchhabra) reported

    @freedomsupport I need you to FIX this! It has caused me a lot of mental stress. I am without a phone. I cannot reach anyone.

  • HeyimSpike Spike (@HeyimSpike) reported

    @freedomsupport Fix your mobile app. Stop logging me out every time I open it. Get a more mobile-friendly UI that isn't just a wrapper for your website and release some updates for it once in a while. Like damn, you guys are a telecommunications service, this should be basic stuff in 2021.

  • harnoor__ harnoor (@harnoor__) reported

    @freedomsupport your network is giving many problems today

  • phillipblancher Phillip Blancher (@phillipblancher) reported

    In the never-ending fun saga of me and cell phone providers, I have now flushed @FreedomMobile because their network and roaming sucks. That lasted less than 10 days.

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @FreedomMobile Your coverage is terrible and you should feel terrible. 👎

  • AlanaBaltzer Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • CStatesmanship Cornerstone.of.Statesmanship (@CStatesmanship) reported

    @FreedomMobile Fraud SMS received: Due to 5G update all users must download new Freedom App otherwise your service is stopped Install here: 138.197.162.246 from 250.552.xxxx @canantifraud

  • meenz74 MinaReyesDesigns (@meenz74) reported

    @freedomsupport hi there, is there a current issue with the network? Im in Scarborough, im not getting any mobile data.

  • petercharnish Peter Charnish (@petercharnish) reported

    @freedomsupport I just directed message support i wonder how long it will be before i hear back

  • cyborgk9 ᴄʏʙᴏʀɢ K9 🌹🀄 (@cyborgk9) reported

    I have received that annoying scam "Calling you from the legal department of Service Canada…" phone call 10 times today. :/ It's insane phone companies can't seem to figure out a way to stop this kind of thing. @FreedomMobile