Freedom Mobile Outage Report in Simcoe, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Cynthia Piercy (@8thCyn) reported 4 minutes ago

  I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.

• Kassie (@Kassie_YEG) reported 4 minutes ago

  @freedomsupport sadly you idiots have made looking in my acct too big of a pain in the ***. 2 step verification? **** YOU!! 1 call to Shaw, house phone installed NO MORE @FreedomMobile phone. No more 2 step verification to simply look at my acct. And I sold the samsung

• DP🇨🇦 (@Fireplacegirl50) reported 10 minutes ago

  @dane_clark @freedomsupport That is really, really interesting. The Mr is on Public and I am with Rogers. I am going to look into this tomorrow. A lot of people complaining were sharing screen shots of cell phones. I wonder if land lines have the same problem. Thank you for this!

• Cindrella Vivera (@CVivera) reported 11 minutes ago

  @freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.

• Arquimedes Assuncao (@ArchieAssuncao) reported 15 minutes ago

  @freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.

• Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported 15 minutes ago

  @freedomsupport can you help me confirm if I'm eligible for upgrade to an iphone 12 pro? and how much it would be monthly for me?

• Cindrella Vivera (@CVivera) reported 17 minutes ago

  Supervisor Chris @FreedomMobile is not in an intention to help the customers.He said nothing can be done, it’s policy to lose money and false promising reps are all natural here. All I could do, is suck up the pity recompense and smh.

• Dallas Groot (@iamgroot11) reported 18 minutes ago

  @freedomsupport 15 min on all 3 of them and no successful connection. Would be nice to know what actual network I’m selecting. As I know Bell doesn’t work out here.

• dane clark (@dane_clark) reported 24 minutes ago

  @freedomsupport I am trying to get a hold of CRA and I keep getting disconnected after a couple of hours. According to my research this is a freedom mobile issue. Is there any way to get around this? I need to be able to wait for 6+ hours without disconnecting to get through.

• Jimbob Jones (@ArcticEidolon) reported 25 minutes ago

  @freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!