Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 11/18/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile is network down? I can't make calls the last 2 days..

  • ashleighaddison Ashleigh Addison (@ashleighaddison) reported

    @Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport your customer service sucks, you rip off customers, I am been charged for incoming call and Victor from customer care says he can’t do anything about it

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    Just a heads up that @FreedomMobile changed the way they charge for data roaming and I was hit with a $94 charge for a DAY TRIP to Buffalo. But don’t worry, customer service was able to knock $30 off of that while they kept telling me “next time buy an add on”

  • savouxx savouxx ☁️ (@savouxx) reported

    @FreedomMobile your unlimited data plans slow down once the data bucket is used up. This actually slows down the internet so much that it’s unusable. Can you speed up the data please.

  • raminbourne Ramin Bourne (@raminbourne) reported

    @peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!

  • djmrstylus Call me Mr. (@djmrstylus) reported

    @FreedomMobile do you have any Canadian customer service reps? @CRTCeng @CanadaGovNews

  • Kevin38584481 DeLiRiOuS_xX88Xx (@Kevin38584481) reported

    @freedomsupport I think you guys should look into this problem again ffs.....my wife's phone keeps sending the same texts like 5+ times each.

  • Kjerstinism kj (@Kjerstinism) reported

    @freedomsupport Nah I like my plan, I just feel as a loyal customer for over a decade yall can just appreciate the loyalty and say we gone up your gb from 8 to 20. It's never nothing for loyal customers always something for the newbies. Sometimes check on your loyal ones too, ya know.

  • _cassndra cassndra (@_cassndra) reported

    @FreedomMobile has the absolute worst customer service!