Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 09/17/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (40%)

    Internet (40%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SagePonchie Sage Ponchie (@SagePonchie) reported

    @freedomsupport It’s impossible to “require” me to do anything when I don’t need anything from you. I already spent my money elsewhere. And I need you to do better in quality control of technical education and customer service skills.

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Is your web page down? Can't login. keeps spinning

  • WattersKellen kellen Watters (@WattersKellen) reported

    @FreedomMobile is the absolute worst phone company on the face of the earth. Not only did they not apply a promotion to our account that was the only reason we signed in the first place, we call them and tell them to apply it and refund us for it. But they don’t refund it.

  • reneedipasquale renée di päsqualę (@reneedipasquale) reported

    @FreedomMobile I called to cancel the line on Oct 29th and still getting invoiced for service. Was told that it wasn't actually canceled on your end, and I still need to pay for a line that doesn't exist. Are you a joke?

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Ok. Because I was able to reset password almost instantly. Then login is impossible at the moment.

  • _MawaK _vicodxn (@_MawaK) reported

    @freedomsupport i am very annoyed! ive spent HOURS waiting and speaking to different people who seem to keep quoting me different prices! how can a tab go from $10 a month 0 down, to 130 down and 25 tab.... this truly makes me want to leave you guys!

  • aravind_mobile Aravind (@aravind_mobile) reported

    @freedomsupport can't login into freedom Mobile website. Always hangs after entering username/password.

  • SagePonchie Sage Ponchie (@SagePonchie) reported

    @FreedomMobile Now it takes like 10 min to log into my account only to get immediately kicked off. Yes I tried different browsers. It’s sooo unpleasant to be your customer.

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile Is this deal for existing customer too ?

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Ok. Thats fine. I will not clear my history. You app is also not working.