Freedom Mobile

Freedom Mobile Outage Report in Simcoe, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Simcoe, Ontario 11/26/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile is so ****. Go outside the GTA the signal is terrible and drops constantly if you get one at all. Even inside the GTA data signal sucks and really slow also call and text just drop for hours at a time without working. Don't go with Freedom I've regretted every sec

  • pat_mur nifty mittens (@pat_mur) reported

    @freedomsupport why is there no service in south Calgary today? It’s been fluctuating on and off and is crippling my ability to make phone calls

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @freedomsupport Eventhough your representative promised me on PM that the activation charges would be waived (credited). I have just received the first bill that has $30 activation charges. Frustration doubling up. A good way to welcome new customer! #freedomExperience

  • akshitraheja AKSHIT RAHEJA (@akshitraheja) reported

    @CrystalGs_World @freedomsupport I am having the same issues. @freedomsupport you need to escalate this. You guys are not even aware of the issue. What are your field analysts doing if they are not aware of the issue? Everytime end user has to complaint and then it’s escalated. Ridiculous.

  • oscarlyngarcia Oscarlyn Garcia (@oscarlyngarcia) reported

    @FreedomMobile You need to expand your service between Windsor to Leamington. Very very very bad coverage to a point where I am looking for options to go to another carrier.

  • BraveTube J P (@BraveTube) reported

    Heads up #ldnont @FreedomMobile does not care about long term customers. Billed me extra saying that I was in the USA when the Borders were closed, they don't listen and added the extra phone protection plan when I Said NO to it, customer service at its worst ! Very unhappy

  • ayush_nahata Ayush Nahata (@ayush_nahata) reported

    @freedomsupport @FreedomMobile Its sad I have to chose this medium to communicate. I was a Freedom customer till 4 days back, however was facing so many network issues and after reaching out to you multiple times and getting resolution, I had to move to another provider (1/2)

  • StumpoAntony Antony Stumpo (@StumpoAntony) reported

    @FreedomMobile Your Service is sub par to say the least. Regards, Antony Stumpo Toronto Ontario.

  • luv_sharmz Sharmin (@luv_sharmz) reported

    @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!