Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 12/18/2025 11:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport Um, I think you missed my point. The link in your ad is broken, and you're just ignoring that.

  • geza_remenyi Geza Remenyi (@geza_remenyi) reported

    @FreedomMobile Hi, I being trying everything, maybe is I write you directly will be easer. My Doctor is calling and I do not get the calls, they are not in my history and they do not go to voice mail. Please can you help is very urgent, the doctor is my oncologist. Read next message

  • teamkidrauhl06 ᴋɪɴɢ ʙɪᴇʙᴇʀ🇪🇨 (@teamkidrauhl06) reported

    @TheJUNOAwards @FreedomMobile Never say never #JFCJustinBieber

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @FreedomMobile You keep forgetting to mention the iPhone 12’s best feature: 5G. Oh wait…you don’t support 5G.

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @FreedomMobile You’re pushing the latest iPhone, yet you don’t support the its best feature: 5G. Worse, you don’t even seem to know when you will. A mobile company that doesn’t know their own future plans? That’s worrying.

  • TCHWRX Tommy Christensen (@TCHWRX) reported

    @freedomsupport can you stop sending me emails every 15 minutes informing me that I cancelled my service with you? I have been receiving these since noon.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport Why is your online payment not working

  • Vlad_Vlad89 Vladimir V (@Vlad_Vlad89) reported

    @FreedomMobile I'm not able to tip up, cause the postal code you are suggesting for my address is wrong, giving me a system error , please help resolve this

  • Depo_ Richard (@Depo_) reported

    @freedomsupport fix your authentication process on your absolutely horribly designed mobile site. Trying to help my mother with her account and EVERY TIME I log in I have to authorize my browser. Every. Time. This is absolutely ridiculous.

  • paedant Paedant (@paedant) reported

    @AndreTheGeek @freedomsupport The lengths they're going to to misleadingly make it sound like you can use your plan normally are sort of insane. I'll tell you what they're refusing to here: You get an insultingly small amount of data when you're off their network, and you're screwed if you go over. Stay away!