Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 02/27/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ClownHamster CLOWN HAMSTER 🤡🐹 -=Vicious Ambitious=- (@ClownHamster) reported

    @FreedomMobile I’ve changed my service provider for more than a year now and I’m still getting emails stating I’m being billed.

  • Moe92642097 Moe (@Moe92642097) reported

    @freedomsupport I keep calling no body answer today and then it disconnected. You guys should improve the phone support service

  • ambersmith22015 Amber Smith (@ambersmith22015) reported

    @freedomsupport Why cant anyone get through for customer service number

  • Ranshernain Ransher Nain (@Ranshernain) reported

    @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

  • izace01 Iz Ace (@izace01) reported

    @FreedomMobile Hello, I joined Freedom mobile last month and have had so many issues with the line being suspended even though I have auto pay set up, I was charged yesterday and today it is suspended AGAIN. The support through mobile chat is extremely slow and frustrating.

  • LalliSunny Blacksunshine93 (@LalliSunny) reported

    @freedomsupport why don't you support group texting. I need this feature for work and no one told me it isn't a feature. Wtf am I gunna do with this trash service if I can't use it for the purpose i need it for?

  • YYCtj1 Mr. Canuck🇨🇦 (@YYCtj1) reported

    @FreedomMobile Too bad the Freedom mobile network sucks. So many dead spots and dropped calls!

  • LalliSunny Blacksunshine93 (@LalliSunny) reported

    @freedomsupport I have groups of 12+ people and it doesn't work. I have a Note20 Ultra 5G running android 11

  • Tradin2013 Art......ist (@Tradin2013) reported

    @FreedomMobile FREEDOM SUCKS!!!!!!!!!!!!

  • zibilith Dr. Sleep-Deprived Mom 📊☕️ (@zibilith) reported

    @FreedomMobile What is happening with your coverage of the Niagara region? I’m in St Catharines, ON and went from having full bars to one bar of reception at home. Same for my husband. Is the company aware of the issue?