Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al (@alcam77) reported 8 minutes ago

  @freedomsupport Why does it take hours to speak with a customer support representative?

• 
  Garlic Mashed (@GarlicMashed) reported 13 minutes ago

  @freedomsupport @N49Doug I’ve been having the same issue.

• 
  Alden Huseinovic (@AldenHuseinovic) reported 15 minutes ago

  @freedomsupport No help at all from the support staff. The store is located: 252 Mayfield Common Northwest Unit A011, Edmonton, AB T5P 4B3. I visited that store on Dec.26. 2020 at exactly 4:38pm as that was the time the staff were entering my info in the system and I got a text with

• 
  𝐍𝐢𝐜𝐨𝐥𝐞 ₿𝐞𝐥𝐥𝐚 (@satoshiswife) reported 18 minutes ago

  @freedomsupport I’ve had no cellular service for over an hour now. What gives?

• 
  👾 (@stckhlmsyndrme3) reported 22 minutes ago

  @rwpickard @FreedomMobile @freedomsupport Well I am switching from them today to Koodo. I got tired of not having service as well. Dropped calls while walking within 30 minutes of my house in Fairfield??? I hope there was some justice in your experience with them!

• 
  Tonie Ogilvie (@b14e69fab2ce45e) reported 24 minutes ago

  @FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.

• 
  Alden Huseinovic (@AldenHuseinovic) reported 26 minutes ago

  @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

• 
  a. (@arvrso) reported 28 minutes ago

  if the Bucks actually lose to the Knicks @FreedomMobile cut off my service fam

• 
  Alden Huseinovic (@AldenHuseinovic) reported 30 minutes ago

  @freedomsupport I got the same security code text as the previous day when I was in store. Didnt think much about it thinking its a “bug” or some delay in the system. Shortly after I notice I dont have service at all, trying to login into various apps all locked out.

• 
  Alden Huseinovic (@AldenHuseinovic) reported 30 minutes ago

  the employees @FreedomMobile as I visited the store yesterday. 24hrs later I got a security code from them meaning some accessed it today. Can someon help me and advise what else I can do? Thanks everyone