Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 11/18/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MishaAbasov Misha Abasov 🇺🇦 (@MishaAbasov) reported

    @kcclaveria @FreedomMobile @Fidomobile Fido is bad. Finally switched to Rogers two months ago.

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport Anyone else having issues with not being able to send texts? First it was my phone and now it’s my husbands? Getting a little sick of paying this much for a service that doesn’t work.

  • kris_ugu Kris Uguccioni (@kris_ugu) reported

    Go into the store. Which we did yesterday. Guy updated her plan no problem but no phone in stock. She’s there again today and now they won’t upgrade her device, that they now have in stock…. Bc her married last name is different. @freedomsupport why do you guys make things hard?

  • beccajorgs Becca Jorgensen parody account (taylor's version) (@beccajorgs) reported

    @freedomsupport heya! Are there any outages for MMS rn? My phone is working normally, but is having issues sending and receiving MMS

  • jothrillz joel (@jothrillz) reported

    @freedomsupport are you guys having an outage? Haven’t been able to sms or call today.

  • Resilie35398228 Resilience (@Resilie35398228) reported

    @freedomsupport Hello, is the service down in a Kingston On area

  • taramason tara mason (@taramason) reported

    Just came here to say FUUUUCKKKKK @RogersHelps. They blacklisted my IMEI randomly and now saying it’s going to take 24 hours for my service to come back. Haven’t had service for two days now. Hello @FreedomMobile you have a new customer coming your way 👋🏻

  • madmanbrewer David Draper (@madmanbrewer) reported

    @freedomsupport I was on the support number, asked for a manager... I was told (in a nice way) too bad for you....

  • madmanbrewer David Draper (@madmanbrewer) reported

    @freedomsupport As I have said repeatedly, I paid for the roaming. Yes I was in Windsor the day before but that shouldn't be my problem

  • PascalPlaya Pascal (@PascalPlaya) reported

    @freedomsupport @RastaDaMonsta Why a week though? A week is a long time without service.