Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Renee B (@reneeintdot) reported 7 minutes ago

  @FreedomMobile @freedomsupport no service today. What’s going on? #midtownToronto

• Shadow Skinner (@HeyyItsShadow) reported 7 minutes ago

  @FreedomMobile has **** customer service and don’t understand integrity... tell your supervisor Ali to **** himself 💖

• Shadow Skinner (@HeyyItsShadow) reported 9 minutes ago

  @FreedomMobile has horrible customer service and their supervisor Ali is a horrible person who is very rude and disgusting. They don’t understand integrity. They give empty promises and they waste time tbvh. Like Ali can respectfully jump off somewhere.

• Chris (@krzyabn) reported 15 minutes ago

  Yo @freedomsupport whats going on with your network? My calls are dropping, sms taking forever to send... Yet my Rogers line works flawlessly?! Ffs..

• @sungmanitu63 (@sungmanitu63) reported 15 minutes ago

  @freedomsupport I'm still experiencing no internet connection on my Samsung Galaxy phone. I hope your representative at a kiosk near me has a thick skin because I'm fuming. I will calm down before I go. Waiting for my laundry to dry which should be enough time.

• Rafael Solis (@rafael_solis) reported 16 minutes ago

  @freedomsupport Hello, I lost network connectivity on my phone yesterday and have not been able to get it back. Help please!

• Vim (@vim_vimmy) reported 16 minutes ago

  @freedomsupport I’m NOT SENDING ANY MORE DMS ! Let the public see how y’all treat your customers!

• Jan J (@HBchic_Jade) reported 18 minutes ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

• But a dreamer living in my world (@DavidVays) reported 19 minutes ago

  @FreedomMobile How about hiring customer service representatives that DON'T hang up on your customers! Twice in a row. My contract ends soon and I will have the freedom of choosing a reliable provider then

• Sar (@Sarahmouche) reported 20 minutes ago

  @freedomsupport no service for me for the past few hours in Toronto. Is your network down?