Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 03/14/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewL42536268 Leach (@AndrewL42536268) reported

    @TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.

  • sleepymargins jenny (@sleepymargins) reported

    @Kimbo74467683 @FreedomMobile Are you in Hamilton? I have no service either. I’m in downtown Hamilton

  • inquiringminds9 inquiringminds (@inquiringminds9) reported

    @freedomsupport is My Account down? Have not been able login all morning

  • SethPSM Seth (@SethPSM) reported

    @FreedomMobile has this insane ANNUAL plan now. Unlimited texting and calling with 50GB of high speed data for a year! For people not watching garbage on data hungry apps and just need a phone this is an insane deal for around 110$ Canadian bucks. #SuckItBigCanadaTelecoms

  • Wojssource Woj's Source (@Wojssource) reported

    Is there a worse phone company than @FreedomMobile ? Easily the worst service provider.

  • r3quiredreading Patrick Cartlidge (@r3quiredreading) reported

    @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

  • Kimbo74467683 Kimbo (@Kimbo74467683) reported

    @FreedomMobile seems like the network is down?

  • codeanil1 Anil K Thakur (@codeanil1) reported

    Hey @freedomsupport @FreedomMobile My account +1 226 5078470 is billed Incorrectly. Payment deducted from my credit card automatically. While talking with Support They said Your refund is processed and you will get back within 5 working days. It's been 10 days but no resolution.

  • joemayo17 Mike Bates (@joemayo17) reported from Toronto, Ontario

    @freedomsupport I haven’t been able to login to my account all day. What’s going on?

  • LonghugJessica Jessica (@LonghugJessica) reported

    .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free