Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 02/08/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • davemccauley Dave McCauley (@davemccauley) reported

    Never order a phone online with @FreedomMobile @freedomsupport. My phone was sent to the wrong address and now I have the wait 2 more weeks on top of the 2 weeks I've waited for my new phone! Support call is useless. They just read off a script.

  • SSqurl The Squrly 1 (@SSqurl) reported

    @freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over

  • eroe1782 Erica R (@eroe1782) reported

    @freedomsupport Unfortunately no lol I will give it till tomorrow … if it’s still down I will drop by . Has their been network issues today?

  • mattcruz812 matt cruz (@mattcruz812) reported

    @FreedomMobile garbage, garbage customer service. If I don’t get my phone, I’m gonna switch providers!!!!!

  • adincexavier adince (@adincexavier) reported

    @freedomsupport my mobile internet is slow when i watch YouTube it buffers and sometimes even whatsapp is slow to send. I'm in Toronto downtown. do you have problems with your coverage?

  • Nickbroadbent22 Canadian man123 (@Nickbroadbent22) reported

    @freedomsupport I have no service

  • MrPartyWaffle MrPartyWaffle (@MrPartyWaffle) reported

    @FreedomMobile @Google Almost 4 years and it still doesn't work.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?