Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 01/13/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleKlages Kyle Klages (@KyleKlages) reported

    @freedomsupport I understand that it takes time to wait in queue for an agent. Totally acceptable. After you connect it shouldn't take 5 minutes between messages. That's poor customer service.

  • hexagraeme Graeme Kennedy (@hexagraeme) reported

    @donnelly_b I have service with @FreedomMobile on the subway.

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    Now back to @freedomsupport from 7:30 PM EST yesterday. I was Shuttled button multiple associates and so-called loyalty team but no one even understand the problem "eSim generation in your website is not working, give me an eSim code to use".

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    @FreedomMobile Let's admit it @FreedomMobile . Your network SUCKS

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • THEbillibob69 Bill Pearce (@THEbillibob69) reported

    @freedomsupport I have received about 100 bogus calls supposedly from Service Canada or Canada Border Services - all telling me a warrant for my arrest has been issued etc. Always different phone numbers which I block after the call. How do I stop this nonsense?

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @JohnathanOnland Yes improve your networks. Stop taking money from customers if you cant provide service. CUSTOMER SERVICE

  • kzarash arash karimi (@kzarash) reported

    @impact_imagery @FreedomMobile Just shut up. Take your stupid *** somewhere ***.

  • gambino99_ Angelica∇✨🦋 (@gambino99_) reported

    @freedomsupport @andraexbrown I’m having the same issue my mom has been trying to get in contact with my siblings and I which she is with another phone provider she can’t get a hold of us but we can make calls but not receive them

  • Matt_Jones777 Matt Jones (@Matt_Jones777) reported

    Hey @FreedomMobile you’ve called me every two hours. You never leave a voicemail, and my bills been paid on time. So I call the number back, and every person I talk to has no clue why you’d be calling me. This is starting to feel like harassment, what do you want???