Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (35%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (3%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• KJ Edwards (@_KJEdwards_) reported 2 minutes ago

  @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

• Harry (@Harry7531) reported 2 minutes ago

  @FreedomMobile 8/10 times my calls are being dropped for a week now. I can even seem to call customer care to complain about it

• 𝖜𝖆𝖘𝖙𝖊𝖞𝖚𝖙𝖊 (@trxxvis) reported 3 minutes ago

  @feedinghand @FreedomMobile its true I’ve been granted so many additions even tho we literally went in and got our phones TOGETHER, same day same time same deal. still garbage overall tho i cant wait for us to be free of this in december

• Brenda Massey (@BrendaM70) reported 4 minutes ago

  @freedomsupport hi there. Just switched to Freedom on the weekend and so far seems to be smooth transition. One issue just started today. MMS messages are no longer sending successfully.

• M. Jackson (@DevServWorker) reported 6 minutes ago

  @FreedomMobile We bought the $100 plan with freedom mobile for our child. Do not get it for your kids. It cannot recieve or make calls or texts indoors. Anyone else with this issue? Freedom mobile doesn't care after you get it either.

• Sarahh (@sarahhlxx) reported 9 minutes ago

  @freedomsupport is there any network problems? My network switched to roaming but I haven't left my house.

• Jeremy (@jeroli74) reported 9 minutes ago

  hey @FreedomMobile I want credit applied to my account for the last week my service has been up and down and unusable. I want some credit for this or I go to @koodo! DM me about this please I have been a LOOOONG time customer.

• Rehan Reshamwala (@rehan408) reported 10 minutes ago

  @FreedomMobile Your network is not good, most of the places my friends having other providers use as normal including data, but freedom go on National network roaming, even on home network many times Slow or no data works, there are many people I know ready to move out from freedom.

• Juan Jose Vanegas Maya (@JuanVMaya) reported 12 minutes ago

  @freedomsupport Also, it would be nice if your agents responded to the live chat you suggest. I've been "connected" to two different agents, but neither of them respond to any messages. Kind of a bad experience, don't you think?

• Kelly Pacheco (@KellyPa58647577) reported 15 minutes ago

  @freedomsupport are you guys having phone issues in London Ontario? Can't receive calls