Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 12/16/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiCamCee1 Nikki Cam Cee (@NikkiCamCee1) reported

    @E_R0z1E @freedomsupport This is exactly the same issue I’m having. Can’t check my usage.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile School's out, work never gets a summer break. XD

  • __BeaautyQueen 𝙿𝚛𝚎𝚝𝚝𝚢𝙼𝚊𝚖𝚊💅🏾🎀 (@__BeaautyQueen) reported

    Like you said my data restarts on the 4th. Today is the 4th. Why is it still slow? @FreedomMobile

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • SalmanTweets2 Salman (@SalmanTweets2) reported

    @FreedomMobile This Trade up thing is the worst possible idea by Freedom. Some of us never want to give up our things. Without Trade up Eligible you guys are more expensive and with far lesser coverage than Rogers or other big guys. Just my honest Feedback.

  • CleanHabits Clean Habits (@CleanHabits) reported

    @Mantoniette13 @freedomsupport We are having the same problem here in Mississauga - Cant get a straight answer what's wrong ??

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

  • Gagan77333001 Gagan (@Gagan77333001) reported

    @freedomsupport @Mantoniette13 I was also experiencing Freedom mobile internet was not working for me at all yesterday but for today it’s kind of Okay… What’s the problem here, is it connected to the rogers issue??

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @freedomsupport Oh yeah, the spill factor if the side of the DIY hot tub ruptures. That would definitely make a huge mess, including the tripping of breakers and water damage, plenty of it.