Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 10/13/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nurselawncare Nurse Lawn Care (@nurselawncare) reported

    @GodotNayra @freedomsupport Don’t use them, I had them last year in ottawa and the coverage Absolutely sucked. Dropping calls, slow data, didn’t have service for 3 days st one point.

  • NSahin17 N (@NSahin17) reported

    @freedomsupport Hi i wanted to setup my esim on another device. I get the error message "esim already used on another device" although i deleted it from the other phone. Maybe there is smth i am missing. Can you help?

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile Wait…I’m paying 45 for 7gb…wtf.

  • UrvishLalitShah Urvish Shah (@UrvishLalitShah) reported

    @RogersHelps Hey #Rogers Internet is down again. Should I expect another credit of 5 days on my next billing cycle? Thanks to @FreedomMobile and @Bell for supporting my internet and data needs and helping me send this tweet out. #internetshutdown #RogersDoestHelp

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Was hoping y’all could assist with An issue im having… For some reason I keep getting send to 3G network when instead of lTE when using Certain apps and making calls

  • QueenCaoCao MarshmallowBee 🐝 𖤐🜏 (@QueenCaoCao) reported

    @FreedomMobile Can I change my account from a joint account to my own account if I have proof of work, OHIP card and address, and can't find my birth certificate, even though I've been a customer of yours for years?

  • Chittibaburedd7 Chitti babu reddy (@Chittibaburedd7) reported

    @freedomsupport My iPhone display break bro help me bro

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile very bad company to deal with.

  • Megman17 MegMan (@Megman17) reported

    @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation

  • Thomasbyrne Tom (not a TD) (@Thomasbyrne) reported

    @freedomsupport hey Has service gone down in Squamish ?