Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 01/01/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @FreedomMobile Fix your crappy reception and your name is a misnomer

  • theAutistech The Autistech (@theAutistech) reported

    Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.

  • snowbringer Bef (e porter) (@snowbringer) reported

    I'm getting close to my second hour of waiting in messaging queue to address a billing discrepancy with @FreedomMobile and wowo, they must be swamped today. I feel for the customer service reps. I just want to go vote, but... in queue. :(

  • noeldrawsstuff Noel Draws Stuff (@noeldrawsstuff) reported

    I was really surprised by @FreedomMobile’s service range. I was in St Catherines all day and could not get any service at Sunset Beach.

  • Ms_Habibi_ Sa'ada Habibi (@Ms_Habibi_) reported

    Fck @FreedomMobile and I said that ****

  • GigDriverBS GigDriver BS Reporter (@GigDriverBS) reported

    @FreedomMobile it has been over 2 years sense I asked this but why do you still not carry the Galaxy watch, you said it was coming soon same as 5G and years later still no improvement in coverage or products. Think it's time to return to a real phone service provider

  • Haqanwar Dr Anwar Hawk (@Haqanwar) reported

    Sorry to representative from @FreedomMobile I was talking to. As she was talking about her service and the survey, the call dropped. It may have felt rude but I wish to tell her that she was excellent and call dropped automatically.

  • Evil_Streak Evil-Streak (@Evil_Streak) reported

    @FreedomMobile I have gone to several of your locations and no location has it yet all demand a $100 deposit for me to order it. So much for zero down. I guess my years of being a customer isn't good enough to have an item brought into a store for me

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport been over 6 months trying to get a hold of someone higher then a manager . Why is it in your policy to give no time frame or day or anything for someone higher then a manager to contact customer.

  • fola22habibi Zina 22🇨🇦 (@fola22habibi) reported

    @FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?