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  7. Smiths Falls, Ontario
Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Why is my Freedom Mobile service not working?

No problems detected

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • god_fraction
    Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!

  • doobydude420
    doobydude (@doobydude420) reported

    @FreedomMobile why is my data so darn slow!?!?! Selling 5G phones for years now and yet to have any 5G towers.

  • _ThisIsNowhere_
    Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.

  • Allan11644281
    Allan Mitchell (@Allan11644281) reported

    @FreedomMobile I need to update my mailing address. Can you help?

  • sjkhey
    jkhey sumang (@sjkhey) reported

    @FreedomMobile yall online support needs an action! At this point online chat just trolling costumers by passing them to different department n they gonna keep asking u same question n pass around u like the dont give a ***

  • shainuj2000
    Nupur Brahmbhatt (@shainuj2000) reported

    @FreedomMobile I am customer of freedom since 2012 and my other family members since 2014. Recently, got iPhone 13 for my husband from freedom using tab and paying extra. I got my invoice and they Charged me $45 activation fee for existing phone line. I’m am very disappointed.

  • therealb0wser
    The Rev. b0wser (@therealb0wser) reported

    @FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website

  • candentblanc
    Conor K.L. O'Hara (@candentblanc) reported

    @freedomsupport In Ontario, Canada, your service won't facilitate texts and when I called you guys, you said it would take "3-5 business days". How is that acceptable and why should I remain with your company?

  • Robkim55Kimera
    Robert Kimera (@Robkim55Kimera) reported

    @freedomsupport Is it possible to follow you through email. My phone is not working very well. The number is 1-647-607-8020

  • ManjotGilSingh
    Manjot Singh Gill (@ManjotGilSingh) reported

    @freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?