Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Manship
(@robertmanship) reported
@freedomsupport Ive had issues for the past week...be it on the freedom network or not. Says mms messages not allowed on network
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Cherry Mahaguay
(@CherryMahaguay) reported
@freedomsupport I spoke 5 technical representative and 2 hung up the phone, 1 help me but it doesn’t work out,2 said they going to call me back after they said I need to turn on the airplane mode. I dont have access in cellular data and my job depend on it
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Jass
(@jasm33t) reported
@FreedomMobile Also i can help you out to tell you where your network is not available in the very main areas of city. as i drive from 8am to 11pm daily in GVA. (4)
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Jass
(@jasm33t) reported
@FreedomMobile I don't know why you are not aware of this but these places i mentioned are in the centre of the cities and i dont know why there is no network. there is only 1 tower out of 4 in phone and internet doesn't work there. i request you to please work on this. (3/3)
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Avi B.
(@avijustin) reported
Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works
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Lettie Lee
(@I_luvspice) reported
@freedomsupport It’s 7:16 AM and the service is still unavailable. This is deliberate. U guys cut off service to my phone as well and shouldn’t have done so until tomorrow respectfully as that’s the last day to pay. I’m going to report this issue to the CRTC as well. U caused the inconvenience
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Ray B
(@RayB34415996) reported
@FreedomMobile Just got off the phone with the 7th call agent. No compassion for my situation. Was told that I need to pay. They said I used 2gigs of data in the span of 4-5hrs and that cost me $900+. I need HELP!
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George Vermeulen
(@VermeGeo) reported
@freedomsupport I've lost all service this morning for some reason. Is there a network outage in Southern Ontario I should know about?
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degeneroach.eth
(@degeneroach) reported
@freedomsupport Well, for starters - your whatsapp support it's ridiculous. Don't even think you're trying on that one.. I've bought roaming packages without being able to actually use them? I think I spent 90$ on an international 10 day package and missed an entire day cuz it didn't work
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VickiLouise
(@VickiCostello) reported
@FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile