Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 03/18/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport payment services not working?

  • kingbaydan B (@kingbaydan) reported

    @bellabigdeal @FreedomMobile emails me everyday various options for upgrades.. it’s like they know my **** old af

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport The problem is there is no warning if and when they will be deleted. There also is no way to back them up to my pc for example. I'm pretty sure mine is 90 days or more. Never really looked into that detail. Never had that issue with previous provider.

  • chefshithead85 thatGuy (@chefshithead85) reported

    @FreedomMobile why are you still harassing me? I told you to cancel my account and have been living without a phone number for well over a month now due to your inability to allow me to pay. Kindly leave me alone! You’ll not be getting a dime! I spent over a week TRYING to pay

  • downtownTOc Ch.He (@downtownTOc) reported

    @FreedomMobile does Freedom offer a vacation mode to suspect service for a month (while on holiday) and pick the same package back up on return to Canada?

  • arandommoe Abe Froman (@arandommoe) reported

    @FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.

  • f_shithappens F (@f_shithappens) reported

    @freedomsupport @MajSiddiqui You sure you still have this policy? I been spending the last week trying to return the device that I bought from your store couple days ago. You have a terrible customer support, I still couldn’t return the device and already talked to 6 agents today!

  • nishan11423 Purab (@nishan11423) reported

    @freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help

  • kelly_lanktree Kelly Lanktree (@kelly_lanktree) reported

    @freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.

  • lilphilanthrop hyperreal dog (@lilphilanthrop) reported

    @freedomsupport Man suck my ****, TTC is the only place that freedom gets service