Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kenny Uppercutz (@DJStackzTO) reported 53 seconds ago

  @freedomsupport is the worse phone service provider never go with them.

• Elizabeth (@kaileymomma1) reported 59 seconds ago

  @FreedomMobile why are you such pieces of **** to your loyal customer..i keep getting suspended like i owe months of payments and its a week late..gonna spread the word

• Catherine Kelly-Brown (@cathyincanada) reported 6 minutes ago from Whitby, Ontario

  .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

• Catherine Kelly-Brown (@cathyincanada) reported 10 minutes ago

  @freedomsupport Do you have access to the long conversation with Support I had today (ended right before tweeting you) or would I need to repeat all of it?

• tito (@hebero1984) reported 11 minutes ago

  @freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out

• Pablo (@PabloMorcz) reported 11 minutes ago

  I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

• rob baxter @b5baxter@social.coop (@b5baxter) reported 11 minutes ago

  @freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."

• Yuh Mudda's Doubles Man (@DjDriftHWSS) reported 14 minutes ago

  @Lulu25234855 @FreedomMobile I'm in Brampton and I'm having the same problem

• Idar Nouti (@IdarNouti) reported 17 minutes ago

  @freedomsupport I have contacted online support, but no one knows anything about home internet billing. U can't pay online U can't pay in store Great job @FreedomMobile @freedomsupport

• Manpreet Sikand (@ManpreetSikand) reported 17 minutes ago

  @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on