Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 02/01/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • robzy_h ሮቤል (@robzy_h) reported

    @DJHighTone @freedomsupport Lol they don’t even help anyway.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I already wasted 6 hours and would not waste more. All information on file in your system. Worst service ever.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport worst service ever.

  • twinkytwoyou twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile YOUR call centre! 10 calls are reprehensible! YOU need to correct now and fire & clean house.Can tell you this, in business had anybody talk like that they’ll be fired in less than half of a second. Fix this! .#cRtc #reprehensible #livid

  • Jamevenchy Jamesvenchy (@Jamevenchy) reported

    @blogTO Idiotic freedom mobile. **** reception and now **** covid flaunting @FreedomMobile

  • nanaimostation Alex Argyll (@nanaimostation) reported

    @FreedomMobile I really hope you aren’t trying to force me to change my plan by refusing to accept payments from methods that have worked fine for over a year. Because no. I like my legacy plan. Fix your billing.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport you have the thread from yesterday wasted 2 hours conversation. please refer to that conversation if you want to solve the issue. Any ways, I'm not optimistic about it

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile worst service ever seen

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport worst service ever. Not recommended

  • rganong ray ganong (@rganong) reported

    @freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.