Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 03/23/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DLK2699 Dede (@DLK2699) reported

    @freedomsupport Sounds like ur defending/siding with the staff and don’t need a new customer

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport would like to cancel email voice option, please!

  • eboerschke Duke Boerschke (@eboerschke) reported

    @freedomsupport Your payment system is flawed. Look on reddit and see how many customers are reporting same issue. Maybe Quebecor will fix

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport This company is a joke, treats customers like ****

  • 1stJakePoole Yakapov (@1stJakePoole) reported

    @freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport I'd like to cancel subscription to voicemail, please!

  • BrianIsGucci Brian Gucci (@BrianIsGucci) reported

    @freedomsupport why is my data not working when I’m at work? It works well outside, but when I go inside it changes to 3G and nothing loads for me.

  • Michael70858663 Michael (@Michael70858663) reported

    @FreedomMobile All I got was a sorry and will deduct five dollars a month off your next bill s***** customer service won't return the money. They'll never see another dime from me.

  • gamegirlie2007 Laura Slater (@gamegirlie2007) reported

    @freedomsupport I’ve had many weeks of delayed texts and not sent texts, maybe a new SIM card would help? I’ve started carrying around the sim removal tool because that’s how often I’m taking it out and restarting it. @FreedomMobile

  • WinterBourneTO Winter (it/that) (@WinterBourneTO) reported

    Y'all have a number for retention?? I'd love to speak to them about my price that shot up this past month b/c my discounts ended :( I don't wanna leave cause i love u guys, but i don't wanna pay the craziness y'all asking for. i'm sorry but this white man poor.😢 @FreedomMobile