Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Smiths Falls, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen
(@CITIZEN_GUJ) reported
@freedomsupport Eventhough your representative promised me on PM that the activation charges would be waived (credited). I have just received the first bill that has $30 activation charges. Frustration doubling up. A good way to welcome new customer! #freedomExperience
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Laddie
(@plutoorbust) reported
@ungullibleguy @DaveSfmg54 @FreedomMobile Nah man. Was a customer for 3 years with cheapest plan ever. My issues get resolved everytime. Billing issues, resolved. Like I said their network wasn’t good enough for what I needed. I often feel that when people complain, it’s usually said person that’s the problem
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J P
(@BraveTube) reported
Heads up #ldnont @FreedomMobile does not care about long term customers. Billed me extra saying that I was in the USA when the Borders were closed, they don't listen and added the extra phone protection plan when I Said NO to it, customer service at its worst ! Very unhappy
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Ayush Nahata
(@ayush_nahata) reported
@freedomsupport @FreedomMobile Its sad I have to chose this medium to communicate. I was a Freedom customer till 4 days back, however was facing so many network issues and after reaching out to you multiple times and getting resolution, I had to move to another provider (1/2)
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Rajveer Singh
(@rajveersinghsa) reported
Wow… I am using my phone number with multiple providers old is @koodo and new is @FreedomMobile both have my number active in their system. @koodo sent cancel confirmation and now monthly as well. My mobile receiving freedom network. It possible 1 number 2 providers?
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Winter. Mitákuye Oyás’iŋ
(@WinterBourneTO) reported
heyyy guys... what are your customer service hours like? Last I check y'all were taking calls till like 9pm. Is that still the case? @FreedomMobile
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MG
(@mateogudelj) reported
@freedomsupport Then let’s fix it tonight, CS! NOW!
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♔C
(@CassMonicaa) reported
**** @FreedomMobile shittiest phone company everrrr
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Ayush Nahata
(@ayush_nahata) reported
@freedomsupport @FreedomMobile my account had ~$35 as an unused topup balance, which the whatsapp customer provider said would be refunded, however now the phone customer service executive says no balance can be refunded as the account is closed. Please help
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Valerie Stables
(@StablesValerie) reported
@FreedomMobile your service is terrible in North Battleford, Saskatchewan. Time to switch to another carrier with better coverage!