Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Gaelan McCrea (@gaelan_mccrea) reported 5 minutes ago

  @freedomsupport My phone has no data connection. It says its connected to the nationwide network and is roaming, and that's fine. But I can't load a webpage or anything. I just don't have an internet connection.

• Mohamad Khanafer (@mohamadthefirst) reported 7 minutes ago

  @freedomsupport is genuinely the worst customer service experience I've ever had. 4 phone calls, 2 hours and nothing has been resolved 😡

• ps (@21psvk) reported 10 minutes ago

  @freedomsupport Thank you. My order was made on the 17th (1st day) before noon, can I expect it soon? Also, what type of parcel service will you be using? Just looking to get an idea of the mail time as well.

• Rui Carvalho (@Rui_MP_Carvalho) reported 10 minutes ago

  @FreedomMobile Freedom sucks! Promises 5G and doesn’t deliver!

• David Wooderson (@LorenzoVanMatt4) reported 11 minutes ago

  @FreedomMobile hey so how about you hire Canadians to service Canadian customers. No point having Alan the idiot in Manila tell me ive incurred roaming charges is because Downtown Toronto might not be in the full coverage area. #RogersMobile #Telus might be looking 4 new clients

• Frank. (@JF_Viljoen) reported 13 minutes ago

  @FreedomMobile Ooops deleted my comments about your network not playing nice with iPhones.

• Aurun50 🇧🇹| 🇳🇵| 🇪🇸 | 🇨🇦 (@BhattaraiAurun) reported 13 minutes ago

  @FreedomMobile Am I able to cancel the service with you and get a refund? I am trying to use my data when I’m travelling but your service keeps saying “Nation Wide” and the data speed isn’t good. Help me get a refund and maybe in the future I’ll come back to freedom. I am gonna cancel next mont

• @jenn (@jenn) reported 20 minutes ago

  @freedomsupport I guess I'm not seeing the 0% down on your site. On a basic iPhone 13 Pro, you require a $840.00 pre-payment for the device—even though my account is well over 5 years old with regular payments made.

• Trystan (@TrystanLaurent) reported 21 minutes ago

  @FreedomMobile **** y’all and your trash customer service and your trash internet speeds. Back to Rogers.

• Chris Simopoulos (@SimopoulosChris) reported 21 minutes ago

  @freedomsupport Why is your app so rediculously slow. It is useless.