Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Valerie Stables (@StablesValerie) reported 2 seconds ago

  @freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.

• Sam (@Sammy_xooxo) reported 40 seconds ago

  @freedomsupport That’s not even what happened. Lmfao. I brought my own device. And now I’m stuck with a phone that doesn’t have service when I move for school. You’d think if you can’t provide a service you wouldn’t make someone pay, or at least offer them a discount.

• JoKesOnYoU (@randomaf8273) reported 43 seconds ago

  @FreedomMobile Try and get an answer out of any of their reps on what their data speeds are....good luck!!! Ask someone at Bell, they'll tell you in 1 second. Ask someone at Rogers, they'll tell you in 1 second. Ask someone at Freedom, you get a song and dance and never get an actual number

• likeamonetpainting (@likeamonetpain1) reported 5 minutes ago

  @freedomsupport anyone else having problems with sms?

• -*Omphalos*- (@Omphalo77707274) reported 7 minutes ago

  @FreedomMobile I am trying to get customer service help. My father has been charged for over two years for a service he canceled two years ago. Called Customer Support and they keep putting me on hold. Transferring me from one "supervisor" to another. They won't issue a refund.

• Ramesh Varadharajan (@rameshkkdi1) reported 8 minutes ago

  @freedomsupport Hi i had moved to India and wanted to cancel my account. Not able to do it online. Please help in closing the account with immediate effect and reverse the charges . Let me know further details needed Mobile No. 4379876573

• TC (@NaturallyTC) reported 12 minutes ago

  @freedomsupport Having the worse experience with your “customer service” department. Everybody is quoting policy and nobody is helping. After being with you for 6YEARS the least they could do is help without me having to kiss their ***.

• ashley ∞ (@ashmeloche) reported 12 minutes ago

  @freedomsupport What do you call a customer without service? Upset

• Sharmin (@luv_sharmz) reported 15 minutes ago

  @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!

• ANAVRIN (@emd20000) reported 17 minutes ago

  @FreedomMobile WORST MOBILE INTEREST PROVIDER EVER 😡😡