Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 01/27/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sungmanitu88 @sungmanitu88 (@sungmanitu88) reported

    It's unusual for me to actually thank my service provider @FreedomMobile but I think it's only fare as I still have the ability to have 2 communication devices in operation. I promise I will catch up on my bills ASAP. 🙏

  • Adiking123 Adarsh dil (@Adiking123) reported

    Thank you for this awesome service on day 1 , really happy about that . 2 time getting disconnected and no one calling back and the supervisor asking to return the device. Either train them or loose the customers. @FreedomMobile DBC00180504060.

  • freeworldjoinme Samrat Pratap Singh (@freeworldjoinme) reported

    @freedomsupport and of course this is not just about money, the issue here is much bigger in terms of monopoly and dictating the charges and force it to the customers without their consent!

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport your mobile service is totally down in Edmonton right now

  • lilay12344 christine pervera (@lilay12344) reported

    Hey @freedomsupport , Is there an outage right now?

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport Could you please post a service status report for today?

  • KansaraKetul ketul kansara (@KansaraKetul) reported

    Why freedom network is up and down today. Lost the signal several times and have to restart the phone to get signal again. Restarted phone multiple times @freedomsupport

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.

  • ghostridercdn Max D 🇨🇦🇮🇹🇧🇸 🇧🇶 (@ghostridercdn) reported

    @FreedomMobile can you tel me why you charge me US roaming when I’m on the Canadian side of Niagara Falls? They we call your customer service and they are rude about it? What great service..not

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?