Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 03/06/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LallyAd LallyA (@LallyAd) reported

    @rwilson_wilson I don’t recommend @freedomsupport abit they ripped me off for ****** service back in 2018 thank god right the next month I switched to @RogersHelps was happen with freedoms team.

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @freedomsupport Your company sucks

  • JMA_Inugami Inugami (@JMA_Inugami) reported

    Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!

  • LocalRaccoon156 Canadian Raccoon. (@LocalRaccoon156) reported

    Making data speeds slow because you went over you data limit is not a bad policy. However, making it so slow to the point it's basically unusable is so unbelievably evil. Paying 62.00 for 19gb is not worth it. @FreedomMobile is trash and I can't wait to leave this company.

  • RedCodeKevin Kevin Corrales (@RedCodeKevin) reported

    @freedomsupport I need urgent help. I was automatically charged a certain amount and the top up amount is NOW showing a higher amount than it should be. Help!

  • MrPisstofferson ℕ𝕠 ℙ𝕒𝕤𝕒 ℕ𝕒𝕕𝕒 (@MrPisstofferson) reported

    @FreedomMobile Y’all fix your online system yet?? 👀

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile Bad policies at Freedom.

  • sesamejar Mehrad (@sesamejar) reported

    @freedomsupport Charging $0.5/MB is exactly what these tweets are about! The most expensive price for the lowest quality of service and support!

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport I’m starting to get really annoyed with how reliable service is. Haven’t been able to send txt msg for 3 days now and no one there can help. Are you guys have outages?

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport That’s not true. Just spoke to someone on the phone and my ticket will not be escalated to be resolved. Im paying $150 a month to not be able to send txt msgs and no one can tell me why or help.