Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Diego (@DiegosaurusRex) reported 9 minutes ago

  @FreedomMobile Home internet not working this morning. Blinking DS light on modem. Can you help?

• James Robb (@jameser78) reported 11 minutes ago

  @FreedomMobile my phone has had no service since about 10 am (in Calgary) Is there a known issue?

• Uprise Edmonton (@UpriseEdmonton) reported 12 minutes ago

  @FreedomMobile I pay $35 or maybe less with that plan on autopay. Happiest customer ever!!! I got a random additional data so I’m at 100GB in CAD-US-MEX. My only complaint is the roaming issues I had over my trip in Europe.

• Shareen Ruddock (@sbruddock) reported 17 minutes ago

  @FreedomMobile I’ve been trying to talk to an agent since 9:30 am but it seems my chat is never picked up.

• subst8nc3 (@subst8nce) reported 19 minutes ago

  @FreedomMobile FYI, I've tried 5 times to sign up for home internet, everytime I try I get sent to the worst call center I've ever dealt with. Impossible to properly communicate, very painful to try and listen with a bad connection and people with poor communication skills. Back to Telus I go.

• EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 24 minutes ago

  Hey @FreedomMobile I really want the @GooglePixel_US 10 and I want to lower my bill but remember I tour in the USA most of the year ! I am currently a customer. I am up for an upgrade !

• Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 26 minutes ago

  please & spank youuuu @FreedomMobile🧡@Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. That's evident in ur plan prices which have gone up but DAMNIT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• Alien Trading (@alien_trading1) reported 26 minutes ago

  @FreedomMobile spoke to your 2Lvl tech support and the guy telling me that 1Mbps is acceptable 5G speed for Freedom? the issue I'm having is not related to network but ME. I did 10 test and average speed was 5 Mbps and I get buffering videos, unwatchable. Before this issue I was getting 50 Mbps. Clearly it's not me.

• Mad Treelivin’ (@unacceptedTOON) reported 30 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

• Ed Karter804🇨🇦 (@eddykarter) reported 31 minutes ago

  @Boujie88 @FreedomMobile I got tired of them as a pre paid customer . Told them I was done then a few months go by and collection agency on my ***. My plan was changed without my knowledge or consent . Pretty sure I'm not the only one that this had happened to 😡