Freedom Mobile

Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Smiths Falls, Lanark County, Ontario 02/14/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AishwaryaREswar Aishwarya Rangarajan (@AishwaryaREswar) reported

    @FreedomMobile I'm fed up of your customer service in just 2 days!! I requested for a Port request while purchasing your network's plan.. its not done and Ive big issues cos of this! Here is the reference number FSR00382680

  • MikeYou06161695 Mike Young (@MikeYou06161695) reported

    @freedomsupport Is everyone experiencing "system errors" when trying to top up?

  • AdamOculporate Oculporate (@AdamOculporate) reported

    @freedomsupport Yes, a fee to cancel the service no longer desired.

  • theyungchun yunggchunn - ig (@theyungchun) reported

    @FreedomMobile I’m too poor 😥😩

  • s_sidd_ Steph Siddon (@s_sidd_) reported

    Any other yyj residents constantly getting txt messages saying "welcome to the US" when you go to the beach? @FreedomMobile just charged me over $100 in roaming fees - and I never left southern Van Isle.

  • xpanoler xpanoler (@xpanoler) reported

    @FreedomMobile I'd be happy with a decent signal on Commercial drive.

  • Mike97060833 Mike (@Mike97060833) reported

    @freedomsupport Looking for a Pixel 6 pro to add my tab if possible. Living in Kitchener, ON and a freedom mobile customer since 2015.

  • junezaria Laura Nerenberg 🎻 (@junezaria) reported

    On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!

  • ColonelAngus17 Colonel Angus 💜 (@ColonelAngus17) reported

    @freedomsupport I need to cancel. I'm not getting the service I pay for. I can't even make a phone call on the road without it dropping. It's just not a service you buy if you need a phone.

  • ashleydawwnn Odd doll (@ashleydawwnn) reported

    @FreedomMobile why your company so garbage?