Freedom Mobile Outage Report in Smiths Falls, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Smiths Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Smiths Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ☛Sanya☚ (@ItzzSanya) reported 5 minutes ago

  I'm sick and tired of @chatrmobile and their #badcustomerservice online and over the phone #ruderepresentatives #ignorant (10 years wasted) my service is always crashing paying $50+ for trash isn't worth it @FreedomMobile or @PublicMobile you think you can do better?

• p8r8s (@p8r8s) reported 6 minutes ago

  Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

• Anne Choy (@annechoy) reported 7 minutes ago

  Dear @FreedomMobile I might have to cancel my plan with you guys. I get no data reception at my workplace. (130 Bloor St. Toronto) Can this be remedied before I have to cut my service and switch?

• Scott (@Scotty_McQ) reported 13 minutes ago

  @freedomsupport is there any known website issues right now? I can't seem to log in. I've tried on a few different devices and it's just stays on the loading orange login spinning circle

• Lisa (@YoungStreete) reported 16 minutes ago

  @freedomsupport Feedback? Not one single CS interaction we’ve had with Freedom has been enjoyable. Always issues and get the runaround. It would be a waste of my time and yours to provide feedback. Crediting back the unexpected charges was the thing to do and you failed miserably.

• Galin Tranov (@Tranov1) reported 20 minutes ago

  @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all.

• Krazy Kanuk (@kanuk_krazy) reported 20 minutes ago

  @FreedomMobile .. the worst phone provider ever. Customer service is atrocious. Been with them for 2 years, had the same problem of loosing service over and over. They have not even gave me 1 cent compensation, even with the records showing I called multiple times with issues.

• Kathy Rodley (@Kathy1R) reported 22 minutes ago

  @freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.

• gurveer (@gurveer51515676) reported 23 minutes ago

  @Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.

• ianbradley (@MrBradley101) reported 27 minutes ago

  @freedomsupport No but what you can do is send somebody from corporate down and check it out for themselves I'm not going to send you a DM because it does absolutely nothing or maybe look at the reviews what people say about that store