Freedom Mobile Outage in Spruce Grove, Alberta

@freedomsupport unable@to make any 1-800 calls can someone please help

@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

wow Shaw cable customer support must be the worst telling there customers they dont care what i have to say and not going to listen. i thought @FreedomMobile was bad oh wait there the same company now @shaw #shawcable so should have expected it @Shawhelp

Ugh, never should have 'upgraded' to the Galaxy S9+... connection issues, constant SMS/MMS failing to send, missed notifications..... never getting another @SamsungMobile 😡 @FreedomMobile

@jasontoronto1 @freedomsupport You are right @jasontoronto1 their plans have gotten worst. They have taken away all the USA roaming on the new plans which means you will have to buy add-ons which means they will suck just like the Big 3 .... I knew it couldn't last until @FreedomMobile looked like @bell

@keefrto @FTofD @FCEdmontonNow @freedomsupport Ha, no. $60 with unlimited Canada minutes though, so not bad :)

@freedomsupport @FreedomMobile The ball is now in your court. I'd like to know who I can speak with to have this rectified. In the meantime, I will look for a replacement service provided. Thanks. 2 / 2

@freedomsupport @FreedomMobile I had an incredibly awful encounter with some of your customer service agents who had no earthly interest in helping me justify why I spend money with you. 1 / 2

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.

@freedomsupport Can you tell me when Cobble Hill BC will be getting a tower. I would like to switch from Telus but I was told the service in my area is a little spotty.

@freedomsupport Put it this way, I lasted 1.5 months on @koodo, and they NEVER replied to my online please on Twitter or Facebook. And I had a horrible experience with a supervisor/team leader on the phone. So screw Koodo.

Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

@freedomsupport My phone isn't connecting to the freedom network, yet my wife's phone is. I rebooted my phone and no luck. My wife can make calls, but mine doesn't. We're literally sitting 5 feet away from each other currently.