Freedom Mobile

Freedom Mobile Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7X.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Spruce Grove, Alberta 03/16/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Spruce Grove.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaSpruce Grove Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alexandrecabr Alexandre Alencar (@alexandrecabr) reported

    🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?

  • 0Angelswack77 AngelSwack77 (@0Angelswack77) reported

    @freedomsupport just trying to login and haven't been able to top up my phone for days!!!

  • ecnepsnai Ian? (@ecnepsnai) reported

    @freedomsupport Ah, my apologies. A reboot seems to have fixed the issue. Thanks!

  • Breaking_NewsCA Breaking-News.ca (@Breaking_NewsCA) reported

    @freedomsupport No. It is a server side issue and not a client side issue hence the nginx error.

  • somarketingjay fullysending.eth (@somarketingjay) reported

    @freedomsupport This is about as good support as i expect. Page not found, not a browser error.

  • zibilith 🌻Justice Ginsberg’s Umbrella (@zibilith) reported

    @freedomsupport Is your website down?

  • Breaking_NewsCA Breaking-News.ca (@Breaking_NewsCA) reported

    @freedomsupport Now instead of timing out it is giving the following error. "503 Service Temporarily Unavailable nginx"

  • G_ademie Ganiyat Aderonke (@G_ademie) reported

    @freedomsupport I requested for a change in plan a day earlier to my cycle bill, I wanted a bigger data plan which they did. I was not informed there will be cost implications for changing plan before the old plan ends and your customer service insisted I have to bear that cost myself.

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮

  • StephFeasby Steph Feasby (@StephFeasby) reported

    @FreedomMobile should be embarrassed- they posted my cell # on their website by mistake & are making me file a POLICE report to have it taken down!