Freedom Mobile

Freedom Mobile Outage Report in Spruce Grove, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Spruce Grove, Alberta 12/11/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sethy_baby Sethy Baby 🇨🇦🚛🚚🚜PPC💜 (@Sethy_baby) reported

    @FreedomMobile I pay you but I need better service please.

  • mariobrillo2016 MarioBrillo2016 (@mariobrillo2016) reported

    @FreedomMobile I love freedom. No nonsense, no drama, no issues……

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    @FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.

  • Adam_Boyle_ Adam (@Adam_Boyle_) reported

    @FreedomMobile charged my partner (an ongoing customer) an activation fee when she purchased a new phone (from @FreedomMobile ) even though they did not give her a new number nor was a new SIM card used. I'm also a customer (but for how much longer?)

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    I have been with @VirginPlus for 20+ years (different number) and I have never had an issue with their service. I'm done with @FreedomMobile

  • m_rodway Melina (@m_rodway) reported

    @FreedomMobile You have the worst customer care service aa a result of your ignorance my child is now in foster care. @bbb_us

  • m_rodway Melina (@m_rodway) reported

    @freedomsupport @Craftytee Lies they don’t help you! Im on ODSP AND THEY DO NOT CARE!!

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    @freedomsupport Yeah, I don't think so. Your service today was so ******. You are not worth my time. I even spoke with a call centre supervisor. He was the worst of them all.

  • ethiomadflavour 🇪🇹 Ethiomadflavour (@ethiomadflavour) reported

    @FreedomMobile I have been since day one when it was wind Mobile. Customer care was great. Now im considering to change causes. Any promotion comes up only non existing customers. Loyalty is on the bottom. Finally non of the promo are comparable to other phone companies. Existing customers not

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile my plan flipped over yesterday and data is still super slow. What is up? Yes, I tried rebooting.