Freedom Mobile

Freedom Mobile Outage Report in Spruce Grove, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Spruce Grove, Alberta 01/28/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lilphilanthrop hyperreal dog (@lilphilanthrop) reported

    @freedomsupport Man suck my ****, TTC is the only place that freedom gets service

  • alias_la_fleur Vic Chandler 🇨🇦 (@alias_la_fleur) reported

    @FreedomMobile Hi. I have tried to login to my freedom account multiple times and it keeps going right back to the login page. Can you please advise. #holyfrustration

  • savvagebeauty Savage (@savvagebeauty) reported

    @FreedomMobile how do you not have a collections dept?! My account was closed and was sent to a collections agency. Now it has affected my credit score. Your employees have no idea how to assist with this issue.

  • TrickRude Slick Rude (@TrickRude) reported

    @FreedomMobile Very close to Roger's pricing. Roger's has way better service but prices suck. Like this now. Meh. No thx.

  • WahajK21 Wahaj Khan (@WahajK21) reported

    @freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years

  • squigley_ Simon Quigley (@squigley_) reported

    @freedomsupport @FreedomMobile Having worked in the telecommunications industry for more years than I can remember, and at least 4 providers, it's not good enough. I know you're a small network, and you get screwed by the oligopoly, and the CRTC is useless, but surely you can do better than this

  • rganong ray ganong (@rganong) reported

    Very poor customer service experience with @freedommobile #Frustration

  • tabu424 T_Bell (@tabu424) reported

    @freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile Eh, I remember those days. Just never listened to the song beyond two times. :D Never even tried doing the shake either. Especially after lunch.

  • chefshithead85 thatGuy (@chefshithead85) reported

    @FreedomMobile what? Nothing after that? Cat got your tongue? Delete my account, please. I’m STILL waiting for a pin. Not paying you for your lack of efficiency, sorry. **** company, **** customer retention