Freedom Mobile

Freedom Mobile Outage Report in Spruce Grove, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Spruce Grove, Alberta 01/22/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • astro_don Don Pullen (@astro_don) reported

    @freedomsupport 18 years ago I made a resolution to not make any more resolutions. I have kept that record intact. Lol

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • destinationraj Raj Shanmugam (@destinationraj) reported

    @freedommobile worst customer support even after waiting patiently, this support person from billing put me on hold and cut the call without resolving the issue

  • rshenriques Rick Henriques (@rshenriques) reported

    @freedomsupport no. i've spoken to 4 reps and have gotten nowhere. enjoy your chargeback and CCTS complaint

  • itsmemariolawl rupertgrintfunny (@itsmemariolawl) reported

    @freedomsupport @OfficeGuru247 The only issue with freedom is safety. I work in an industrial zone. If a huge machine falls on me and I have to send my last text before I die, freedom cannot be trusted to deliver. Very unsafe.

  • amanirenas40 S. (@amanirenas40) reported

    @FreedomMobile you have a very poorly trained customer service team. Spent an hr rudely arguing with me about a service that I paid for & contradicted the terms written on the website. Had to spell it out that taking my $ & not giving me the service as per the terms is illegal.

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @FreedomMobile hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • CarrieReddick Carrie Reddick (@CarrieReddick) reported

    @freedomsupport No service in Cobourg ON. Haven't had any since yesterday

  • bester3330 Bester3330 (@bester3330) reported

    @freedomsupport is freedom not working in the fort Erie area.

  • sadgaIriri_ 🌿رمشا (@sadgaIriri_) reported

    Literally the worst service providers I have ever come across in my entire existence @FreedomMobile. You guys bill people for services you don’t even provide & refuse to take care of it.