Freedom Mobile

Freedom Mobile Outage Report in Spruce Grove, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Spruce Grove, Alberta 12/13/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kydkro kid kro (@kydkro) reported

    @freedomsupport literally why am i being logged out of the app everytime i click one time pass??? i’m about to run out of internet and be stuck because somehow over YEARS u can’t fix one app

  • Jenksmy1985 Ron Fungus (@Jenksmy1985) reported

    @OfficeGuru247 @theJagmeetSingh @FreedomMobile I liked freedom when I was with them in edmonton. Should never have left. Figured bundling with Telus would be cheaper but they are such snakes !

  • drewsbookreview drews book reviews (@drewsbookreview) reported

    With @FreedomMobile being sold there is no net loss in competition, and as @Quebecor has #5Gspectrum and is prepared to launch #5gnetwork there is some hope Freedom will see some network improvement #shawrogers

  • iamnuriye allthingsconsidered (@iamnuriye) reported

    @freedomsupport RS - I have already tried to via support online, over the phone and in person. I have now submitted a complaint via the CCTS. Thank you your lack help.

  • mimadrid FRAN 🇪🇸🇪🇸 (@mimadrid) reported

    @FreedomMobile Does Freedom have any LOCAL customer care help or only in the Philippines?

  • XylantExodus Andrew Vanderschaaf (@XylantExodus) reported

    @freedomsupport Nope. Not at all. I've lived here on freedom/wind for like a decade and never lost service unless theres a mass power outage.

  • astro_don Don Pullen (@astro_don) reported

    @freedomsupport 18 years ago I made a resolution to not make any more resolutions. I have kept that record intact. Lol

  • mimadrid FRAN 🇪🇸🇪🇸 (@mimadrid) reported

    @FreedomMobile Does Freedom have any local customer care help or only Philippines?

  • fncwill Will (@fncwill) reported

    @freedomsupport Having it on or off while rebooting the phone makes no difference during the reboot process , turning it on and off itself is what refreshes the search to connect to the tower , which is also done once the phone reboots itself . This also doesn’t clear the network settings 😴

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..