Freedom Mobile

Freedom Mobile Outage Report in Squamish, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Squamish, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Squamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Squamish, British Columbia 12/05/2025 18:55

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kylarmenta kylamenta (@kylarmenta) reported

    @FreedomMobile I paid my phone bill online an hour ago ( never missed a month before) and it’s saying my account is still suspended. the money came out of my bank account and I got the 611 text that my account has been topped up ? Any solutions?

  • repkarla13 Monse 💛💛 (@repkarla13) reported

    @TheJUNOAwards @FreedomMobile Bad Reputation I’m voting for #JFCShawnMendes for #JUNOFanChoice Presented by @TD_Canada!

  • RockstarSwiftie 𝓒𝓱𝓪𝓶𝓹𝓪𝓰𝓷𝓮 𝓟𝓪𝓹𝓲 (@RockstarSwiftie) reported

    @FreedomMobile How about your focus on signals instead? I live in Kitchener and I barely get 1 bar. It sucks. Most of my calls don’t even go through without failing

  • voiceofacanuck Canada (@voiceofacanuck) reported

    Me: *pays @FreedomMobile bill* <error> Me: *Checks bank...money sent. Messages Freedom* Freedom: We got the payment, but we didn't get it. You'll get it back in 5 days. Do you want to make another payment? Me: What? Freedom: Do you have another card? Me: This smells really bad.

  • karlcru55786304 karl cruz (@karlcru55786304) reported

    @FreedomMobile I’m been with freedom since the start of this company but once roger finalize take over I’m gone had bad experience with Roger service overcharged

  • CanadaPaddles PickleballPaddlesCanada (@CanadaPaddles) reported

    @freedomsupport The network isn't just down?

  • Nonurbiznaz CreatorOfTheGingers (@Nonurbiznaz) reported

    @freedomsupport then they say maybe its my card??? Hold on let me ask @amazon who had zero issues with my card when ive spent hundreds just in the last week alone! Get your **** together #FreedomMobile and either give me all of my money back or at least give me service

  • Sagal_8 Sagal AKA JuJu (@Sagal_8) reported

    @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

  • imanavmehta 𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚 (@imanavmehta) reported

    @freedomsupport 3 times escalation. No solution. You have more questions than we do and I just had a one hour chat which was futile. Dont want to send you a message anymore

  • ShawnAl55730558 Shawn Allen (@ShawnAl55730558) reported

    @freedomsupport Why doesn't Freedom Mobile support group text messaging and when will this be supported? Not really "Freedom" after all are you!