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Freedom Mobile

Freedom Mobile Outage Report in St. Marys, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Marys, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Troy_Spencer1
    Troy Spencer (@Troy_Spencer1) reported

    I went with @FreedomMobile on friday and my service cut down monday morning only been with you guys for 3 days and service already disconnected terrible customer service soo terrible

  • jgill001
    Jaz Gill (@jgill001) reported

    @FreedomMobile hi is your mobile network down ? Not getting incoming or allowing outgoing

  • Himansh73858306
    HumanRights (@Himansh73858306) reported

    @freedomsupport Expedited ticket past its SLA of 3-5 days. 10 days no result from the team. Ticket - FSR00321702. No refund was given either as its prepaid but cant use the service.

  • dannyboymed
    Danny Edeson (@dannyboymed) reported

    @freedomsupport Your My Account system isn't working, pls fix

  • JagraviJ
    JAGRAVI JADAV (@JagraviJ) reported

    @freedomsupport I talked to freedom mobile yesterday and changed my plan, but now I am login to my account and clicked on my plan, there is no information. why so?

  • Himansh73858306
    HumanRights (@Himansh73858306) reported

    @FreedomMobile As suggested, I went to the store they said the Buyers remorse is not for prepaid. Replaced the sim and the issue (FSR00321702) still exists and the team has still not reached out to me let alone fixing the issue. Please fix or refund as I still cant use your service

  • Telatubbies1
    Anne Lindo (@Telatubbies1) reported

    @freedomsupport I am having issues sending texts. Are they any outtage issues in Scarborough On? I get error 2 when attempting to text.

  • LosRyanos
    Ryan Glassford (@LosRyanos) reported

    I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks

  • lauraaangus
    Laura (@lauraaangus) reported

    @FreedomMobile I am currently having an issue with being charged nearly double on my phone bill with no change in my phone usage, customer service on the phone was completely unhelpful and I was hoping you could contact me in regards to this problem.

  • eritrocito18
    Ale LS🧈 (@eritrocito18) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes