Freedom Mobile

Freedom Mobile Outage Report in St. Marys, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Marys, Ontario 12/16/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • destinationraj Raj Shanmugam (@destinationraj) reported

    @freedommobile worst customer support even after waiting patiently, this support person from billing put me on hold and cut the call without resolving the issue

  • yyznaho N a h o 👽 (@yyznaho) reported

    @freedomsupport Yes it is the trade up, but how can I benefit from these plans if I can't get the phone? And doesn't help that I have to call every single store to find it when one of your representatives can easily look it up and find it or should be able to

  • rshenriques Rick Henriques (@rshenriques) reported

    @freedomsupport no. i've spoken to 4 reps and have gotten nowhere. enjoy your chargeback and CCTS complaint

  • gimblerocket Physically Distancing Serra (@gimblerocket) reported

    @freedomsupport Mornin'. Is there a service disruption in Toronto right now? I haven't been able to send texts in nearly 24 hours. Can receive them, though.

  • XylantExodus Andrew Vanderschaaf (@XylantExodus) reported

    @freedomsupport not urgent, but my data says roaming. I'm at home on wifi, but I live in a city with solid coverage. I scanned manually for networks and I see 3 'away' options. Are the internet towers down in peterborough?

  • SvwOMYTfc ⚓️ThatOlCeePee🍁 (@SvwOMYTfc) reported

    @freedomsupport are there lines down because my coverage had been awful and I'm downtown Toronto. Never have issues.

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • Torontofuntime Toronto Timelapses (@Torontofuntime) reported

    @FreedomMobile just was on hold to speak with a specialist and they dropped my call and no one returned my call? I am a customer and you expect me to callback to wait in queue again. Horrible

  • 80sgirlforever 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported

    @freedomsupport Ya it's off and on...only getting 2 bars maximum. Just thought I would let you know if anyone else was having problems.

  • Jenksmy1985 Ron Fungus (@Jenksmy1985) reported

    @OfficeGuru247 @theJagmeetSingh @FreedomMobile I liked freedom when I was with them in edmonton. Should never have left. Figured bundling with Telus would be cheaper but they are such snakes !