Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 02/19/2026 17:35

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChefGibson Michael (@ChefGibson) reported

    @FreedomMobile freedom mobile is a ******* rip off...selling 5G phones at Top dollar and all they have is a 4g network... SHAME.

  • chvntellll . (@chvntellll) reported

    @FreedomMobile your customer service agents are DISGUSTING. Please make sure someone reaches out to me ASAP cuz I will go all the way.

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP

  • Clevareno clevareno (@Clevareno) reported

    @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

  • tuscherer Scherer (@tuscherer) reported

    Just a little while ago, I got off the phone with bunch of unskilled, no experience and ‘terrible’ @FreedomMobile customer service agents. It was the most wasted & useless 76 minutes of my life. The 3 agents are extremely terrible and it reflect the kind of company they work for.

  • premiumkimchi Ju Gim (@premiumkimchi) reported

    @freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?

  • ZGreensword Zaria Greensword (@ZGreensword) reported

    @FreedomMobile worst freaking company I need my refund. Over 1 month now and you've been bullshitting around #worst #regretful #incompetent

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport I have no idea why. And as far as I know this is the first time it’s happened. But today my wife iMessages me. A half hour later of me not responding she calls me. Once she called me it seemed as though my phone connected to the network and I got a bunch of texts

  • chvntellll . (@chvntellll) reported

    @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?