Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 01/31/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tracieannv Splashyygirl (@tracieannv) reported

    @FreedomMobile hey freedom, asking for a friend, why does it make more sense to have more customer reps in your store than customers? Watching customers look in and walk away.....

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport I told you this is the 3rd week. Customer can't keep on waiting due to your internal mistakes.

  • carmikristin Carmi Biason (@carmikristin) reported

    @freedomsupport hi - is there something wrong with the network? Can't seem to receive or make calls.

  • iam_prophett Prophett (@iam_prophett) reported

    @FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile

  • Liu10anT Liu10anT (@Liu10anT) reported

    @FreedomMobile maannn it was a good run.. but it's time to move on.. for now.. Thanks for the cheap monthly plans and spotty data service in the woods..

  • followTrinity Trinity Daniels (@followTrinity) reported

    Don't get @FreedomMobile. When your 10gbs are done, they slow down the internet way too much. I can't load basic pages, or any social media apps. Very sad. Anybody know of a real unlimited data company? Even if they do reduce speed, as long it isn't as much as @freedomsupport

  • apostrophewreck The Apostrophe Wrecks (@apostrophewreck) reported

    @freedomsupport And yet still no help at all. Ok...my move.

  • Samia16729186 voting account for Shawn (@Samia16729186) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Bad reputation STREAM WONDER #JFCShawnMendes