Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 01/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • m_rodway Melina (@m_rodway) reported

    @FreedomMobile what is you retentions number you are about to loose a loyal customer!

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @GwapogiTalaga @koodo @FreedomMobile Same will happen with freedom. Just wait till they mess with your billing. I lasted one contract no issues and since renewal they’re making stuff up

  • sarheidari Pippenpadlopsicopolis (@sarheidari) reported

    @FreedomMobile has the worst customer service and is the worst provider. they are not responsible for the bugs in their system and will charge YOU for it. please save your time and money and don't ever choose them. #freedommobilesucks

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @freedomsupport And just like that. I spoke to your customer service and now I want a new carrier.

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Yes I can read. And I’d suggest customer retention = retaining customers not sending them elsewhere. I’m well aware I have options. I don’t feel stick. Angry. Annoyed. Furious.JUDGED. Are all the emotions I am experiencing

  • Ca_2796nm Moussa, N.♈️ (@Ca_2796nm) reported

    @FreedomMobile I’m not able to make online payments to my bills because of a “system error”. I tried contacting customer support and they could help fix my problem. They said they were going to notify IT. However, seems like the issue isn’t on everyone’s accounts.

  • omgleche leche 🇵🇭 (@omgleche) reported

    @freedomsupport hi! I am experiencing issues with my US one time pass. I fly home soon so I’m feeling desperate to resolve this😭

  • Ryan_Cologne RyanCologneisntonline (@Ryan_Cologne) reported

    @FreedomMobile sucks ***

  • WINKYDOODLE Jeff Jersey (@WINKYDOODLE) reported

    @FreedomMobile To get a new phone shipped to my work I had to cancel my upgrade and change my billing address? In 2022? Dumb. It's been 4yrs but maybe @Rogers is a little more customer-savvy. #disappointed

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport You have already told me you can’t help me. Unclear what you are recommending