Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 12/10/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NaijaSweet C.D. (@NaijaSweet) reported

    @freedomsupport @LeighWay_Art But how is it possible that I’ve used all of my data in less than a day doing what I would normally do in a day but have never been able to use all of my data in a month? I think this is an issue on Freedom’s end. Can you check please?

  • rhubarbcakes Ruby (@rhubarbcakes) reported

    Hey @FreedomMobile your customer service do be trash tho

  • TheRealBroBilli Bro Billious (@TheRealBroBilli) reported

    Is it just @FreedomMobile or is Instagram actually down ?

  • nairpoornima Poornima (@nairpoornima) reported

    Is @FreedomMobile down or just me? #toronto #freedommobile

  • jerry_reddigan jerry reddigan (@jerry_reddigan) reported

    @miketgould @FreedomMobile You must have poor credit.

  • RobbieFClark Robert Clark (@RobbieFClark) reported

    This is a reminder that @FreedomMobile takes its customers for granted and steals your money. **** all you ******* suits in the glass tower.

  • sakuragi1984 jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt

  • BethVandenboog1 BethVandenBoeken (@BethVandenboog1) reported

    @freedomsupport Is freedom mobile having issues today? I don't seem to be able to use data. Its a bit of a problem.

  • ReverendAliks ⚡Reverend Storm✨ (@ReverendAliks) reported

    @FreedomMobile how long after a payment made by credit card through the app does disconnected service come back?

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.