Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 11/24/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • junhu604_jun Jun (@junhu604_jun) reported

    @freedomsupport The service in Ottawa is down, how can I make any phone calls?

  • 11ptg11 Patrick (@11ptg11) reported

    @freedomsupport I dont have data anymore, I'm on roaming? Is there an outage?

  • char_flory Charlene Flory (@char_flory) reported

    Anyone else in Durham having service issues with #FreedomMobile

  • crazyxtina #TheWorldIsWatching (@crazyxtina) reported

    @FreedomMobile ONCE AGAIN I’M PAYING IN ADVANCE FOR A SERVICE THAT IS UNRELIABLE. #FIXIT #FIXITNOW !!! I’m so over this. I’ll have 3 lines and can’t even call you directly BECAUSE I HAVE NO SERVICE.

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Okay cool please fix it soon because this is terrible thank you

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Is there any timeline of when this is going to be fixed? Also are we going to be charged for the 3 days that your service was out?

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both ends!

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Cool. I don’t want to be charged for 3 days of zero service though…

  • NickResonance Nick Resonance (@NickResonance) reported

    @freedomsupport Is there currently an ETA for service restoration?

  • ssoriche Shawn Sorichetti (@ssoriche) reported

    @freedomsupport no Freedom service at Thickson and Rossland. Keeps switching to Nationwide.