Freedom Mobile Outage Report in Stratford, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Scherer
(@tuscherer) reported
Just a little while ago, I got off the phone with bunch of unskilled, no experience and ‘terrible’ @FreedomMobile customer service agents. It was the most wasted & useless 76 minutes of my life. The 3 agents are extremely terrible and it reflect the kind of company they work for.
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport I have no idea why. And as far as I know this is the first time it’s happened. But today my wife iMessages me. A half hour later of me not responding she calls me. Once she called me it seemed as though my phone connected to the network and I got a bunch of texts
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Zaria Greensword
(@ZGreensword) reported
@FreedomMobile worst freaking company I need my refund. Over 1 month now and you've been bullshitting around #worst #regretful #incompetent
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Usman Mir
(@UsmanMi06373397) reported
@freedomsupport damn some pretty horrible customer service here. Got connected to an agent from the messaging platform that takes 10-15 minutes to respond on each message. It’s been over an hour talking to the guy and he’s still asking basic questions. So ridiculous!
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cian
(@cianP_) reported
@FreedomMobile **** yall trash *** provider hope you all go broke
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Chaityadeep S Mainee
(@Chaityadeep) reported
@FreedomMobile My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.
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gallowmere
(@Gallowmere13) reported
@Crackmacs @koodo @FreedomMobile Swapped to shaw for the new year.. in the city it's great.. if I leave calgary I have minimal to zero service, but for $0/month it's still better than bell.
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dina♥︎//🇵🇸
(@94HSDARLING) reported
@TheJUNOAwards @FreedomMobile #JFCTheWeeknd coming down
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Chaityadeep S Mainee
(@Chaityadeep) reported
@FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.
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WildlyInappropriate
(@wrongonanylevel) reported
@Crackmacs @koodo @FreedomMobile I just moved 3 of my family’s accounts to Shaw - was on Bell - $25 / month for 25 GB (because I pay them a boatload of money for Gig internet and cable) - no issues. Some coverage ‘blips’ in certain small areas - but 98% of the time I don’t notice the difference.