Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 03/13/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AyeshaJ85 Ayesha Jaat (@AyeshaJ85) reported

    @FreedomMobile @SamsungCanada Breaking Bad. But just finished season 1. It's so binge-worthy

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.

  • dane_clark dane clark (@dane_clark) reported

    @freedomsupport I am trying to get a hold of CRA and I keep getting disconnected after a couple of hours. According to my research this is a freedom mobile issue. Is there any way to get around this? I need to be able to wait for 6+ hours without disconnecting to get through.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @adifood1234 @freedomsupport Freedomes home network is great, I just used all my data so I wanted to use the 1GB of roaming I get with them. Its just they change the names of the network (Telus Rogers etc…) to Nationwide so you have no idea which one your connecting too. Only 1 of them works. Or it should

  • 59mimico B Cliff (@59mimico) reported

    @freedomsupport @FreedomMobile is there current issues with your service in the South Etobicoke area? Call drops and poor reception. This has just happened recently.

  • Fireplacegirl50 DP🇨🇦 (@Fireplacegirl50) reported

    @dane_clark @freedomsupport That is really, really interesting. The Mr is on Public and I am with Rogers. I am going to look into this tomorrow. A lot of people complaining were sharing screen shots of cell phones. I wonder if land lines have the same problem. Thank you for this!

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport - your marketing makes absolutely no effort to mention this fee, in spite of falsely touting "absolute zero" upfront and over 2y - if it's a mandatory fee it's part of the damn price - when in the hell did it become acceptable to *charge* someone to offer you their business? 3/4

  • 2rky 2rky (@2rky) reported

    @freedomsupport hi. I got my number in 2017, the representative told me I don’t need to visit a branch to cancel the number and I left Canada mid 2020 and never used the number, now I received an email with unpaid balance !! How to solve this issue, I want to cancel the number

  • CVivera Cindrella Vivera (@CVivera) reported

    @freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I did fortunately track one down. However, I have another question - I was told, even as a 7y+ customer at this point, that when I went to get it, there was a $30 connection fee. Care to explain what I'm paying you to connect? You handed me a device. I even have to put in the sim