Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 12/06/2025 09:55

December 06: Problems at Freedom Mobile

Freedom Mobile is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport I pray to god you never ever come back ever again

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport I hope the hands you use to steal from people get broken

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport Banchod never come back this company is garbage all the way to hell

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport 1am whaaaat??? They're taking calls till 1am?? holy damn. That's incredible. Well I kinda wanna talk to Loyalty. Are they taking calls till 1 am as well?

  • alberteje66 alberteje66 (@alberteje66) reported

    @freedomsupport are you still having data connection problems in Mississauga?

  • CaribbeanBreez_ CaribbeanBreeze (@CaribbeanBreez_) reported

    @_tweeeet_ @freedomsupport Oh it gets worse! Their customer service is a complete joke of poorly trained reps that don’t know much about their primary service. Pathetic.

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    heyyy guys... what are your customer service hours like? Last I check y'all were taking calls till like 9pm. Is that still the case? @FreedomMobile

  • pat_mur nifty mittens (@pat_mur) reported

    @freedomsupport why is there no service in south Calgary today? It’s been fluctuating on and off and is crippling my ability to make phone calls

  • musclecaliber Poppa Don (@musclecaliber) reported

    @freedomsupport connection has been spotty the past week and now none of my text messages will get sent. Are y'all gonna fix this for me or should I switch carriers

  • itscleo_76 cleo (@itscleo_76) reported

    @FreedomMobile how are we supposed to get help? I called re an issue and can't reach a person. Same with your text messages. Pls advise.