Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 02/13/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fsmontenegro Fernando Montenegro (@fsmontenegro) reported

    @freedomsupport Yes we did, thanks for the support. It still doesn’t change the fact that advertising “$12/day” but not offering daily packages sounds deceptive to me…

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport That is called poor customer service!

  • lucv317 Luc (@lucv317) reported

    Another day another shambolic experience with @FreedomMobile customer service. Would not recommend to anyone in vancouver or considering a move for either phone or home WiFi options.

  • Jwestman85 Jesse Westman (@Jwestman85) reported

    @freedomsupport You’re right, changing my phone number is a terrible option. There needs to be a better option then that

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @freedomsupport It’s very upsetting. Your staff refuse to do anything and then after saying, “oops sorry” refuse to refund the money despite not providing the service.

  • Climate_Pete Peter McCartney (@Climate_Pete) reported

    Somebody please help I'm being gaslit by my phone company @FreedomMobile

  • trainguy89 Hafeez A. (@trainguy89) reported

    @RZaichkowski @FP_Champagne @FreedomMobile A sigh of relief. I switched to Freedom last year and I'm never going to back to Rogers.

  • crazeeadventure OurCrazeeAdventure (@crazeeadventure) reported

    @FreedomMobile no common sense in customer service they will do everything to help you switch to another provider great customer service from Egypt NOT !!!!! BYE BYE I GUESS

  • SarahBurssty Sarah Burssty 💙💛 (@SarahBurssty) reported

    A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport I'm at your store located at North Park and Torbram in Brampton today and nobody's there. Online it says open at 10, sign on window says open at 10, OPEN sign in window is on, knocked on door as the sign in window says to. Wtf.