Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 02/15/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian29206698Ian Ian (@Ian29206698Ian) reported

    @freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I get treated like ****. From a company that sold me a dud phone that stopped working 1 month into the contract. When I enquired about having it repaired I got told to go to hell.

  • JayeTweet ⎛⎝JayeCat⎠⎞⚧❄️ (@JayeTweet) reported

    @freedomsupport ok but the issue was lack of coverage outside the city. people shouldn't HAVE to use their roaming data just because they live in rural or suburban parts of the province/state

  • heyitsjarred Jarred Stephen Meek (@heyitsjarred) reported

    My @FreedomMobile home internet is so bad that I have to use up my 20GB of Freedom data on my phone....please help.

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    @FreedomMobile Your coverage ******* sucks. I'm in the middle of a city there should not be dead zones. $90/mo for what? 0 bars in the middle of Port Moody? You guys are the worst provider in Canada and I'm changing my service as soon as I can.

  • stephen_rees Stephen Rees (@stephen_rees) reported

    .@freedomsupport I have No Service at Arbutus Ridge in Vancouver. Can you tell me when service will be restored?

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I have replied to the emails stating I have arrangement with Freedom Mobile and that I will be paying them directly. Didn't matter. Email after email. Like holy **** Freedom Mobile. I thought you wanted the money you say I owe for a phone that stopped working

  • vsmusic2000 Vikas Sequeira (@vsmusic2000) reported

    @freedomsupport It's been 10 days and no one that I've contacted in Freedom can solve my issue, including supervisors and escalated tech support. No data activated from 10 days, multiple SIM replacements, several hours spent on chat and in-person and yet NO ONE can resolve this

  • cydniechanel cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile I now have $1k+ worth of charges added to my account, for reasons still undetermined, and have no phone to use... even though my next bill is only due on February 24th...and no one is available to give real help or answers.

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.