Freedom Mobile outages and service status in Stratford, Ontario

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HR (@_kasheer_) reported 3 minutes ago

  @FreedomMobile Last two times I was told they will fix it. Now I am being told that half of my Roam Beyond data (bonus 10GB) will be used within Canada BEFORE my home data is used (250GB US/Canada/Mex). How does it even make sense?!

• 
  Testezlaf (@testezlaf) reported 3 minutes ago

  @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

• 
  J.S. Karma (@EtInferius) reported 6 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  The Lenis (@LenisTheOrca) reported 7 minutes ago

  @FreedomMobile I contacted you guys 4 hours ago about a very simple issue, my internet was working great but I couldn't reach one site, now my internet isn't working at all! I've been on WhatsApp for 4 hours with 2 of your techs and nothing! I'm disabled & work from home

• 
  Dan 🥴 (@Feefyou) reported 7 minutes ago

  @FreedomMobile Like the gift of a signal that actually works? (Southern Ontario boss. Get this fixed, or you're losing 6 accounts)

• 
  🇨🇦 @Monte_Alto (everywhere) 🇬🇧 (@Monte_Alto) reported 9 minutes ago

  @FreedomMobile Hi there, very long term 2 Phone line & Internet customer here. I just wanted to let you know that I'd been leaving phone messages for around a week at the local mall location, regarding my 2 year upgrade. I wanted to know if they had the specific model I wanted

• 
  Dgrootonis (@iamgroot11) reported 10 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

• 
  Spike (@HeyimSpike) reported 11 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  Maro (@badboylex_) reported 13 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Jack (@jbn_jack) reported 15 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???