Freedom Mobile Outage Report in Stratford, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jason (@Jaysin75) reported 3 minutes ago

  @freedomsupport Hello .. I can't seem to login in to my account...is there a problem on your end?

• BRDy (@iambrdy) reported 3 minutes ago

  @freedomsupport It's taken me 3 different conversations across 3 different platforms, to a single reasonable resolution. 2 hours of my day have been consumed by this, and it's still ongoing.

• John (@darkoarmy) reported 4 minutes ago

  @TorontoStar @krushowy @FreedomMobile used to have this service. Can you confirm ?

• 🎃 🍁Pløûrdë🍁💀|Špøōkÿ Šęåßøñ (@SimmerPlourde) reported 4 minutes ago

  @Rootbrian_ @freedomsupport Never said it IS 3G. But this conversation is old now.

• Dr. abduqadir alhijazy (@alhijay) reported 11 minutes ago

  @freedomsupport Since yesterday, I have been communicating with Freedom (647..99776) team without result Just more questions from staff: in fact no any result!!? I moved to Stratford, Internet Data it’s not working! Can you help pls.? Thanks

• Daniel Bruno (@DanielB14122885) reported 12 minutes ago

  @freedomsupport what's is going on with your android app and web browser it keep booting me out once I log , it took my all day just top up my account and 611 was no help ?????? What's going on !!!!!

• Dhaval Parmar (@DhavalParmar1) reported 13 minutes ago

  @freedomsupport I acknowledge that it can take time but i called you guys 2-3 times and every time I’ve called they promise me it will be done in an hour or so but no outcome yet.i can’t waste my time every day like this. I need solution now

• Jason (@jasondasers) reported 15 minutes ago

  @FreedomMobile I can’t make a call, it was a music in the begging and right now receive this message: you don’t have sufficient funds in your account or can’t make call Atm. How do I activate that or fix?

• Amandeep Singh (@Amandeep0401) reported 16 minutes ago

  @FreedomMobile I was charged two times even after full account settlement in July 2022. No refund issued after getting in touch with CS team. This is how you treat your loyal customer.?

• BRDy (@iambrdy) reported 20 minutes ago

  @freedomsupport So, spending too much time texting back & forth and another 15 minutes on the phone to get ZERO resolution and another "our system is down right now" response is not good customer service. I've been a customer for 6 years & now I have to look at other services.