Freedom Mobile Outage Report in Stratford, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Carrie Reddick (@CarrieReddick) reported a minute ago

  @freedomsupport No service in Cobourg ON. Haven't had any since yesterday

• 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported 2 minutes ago

  @freedomsupport No service in #Waterdown :(

• Tammy J (@PTammydactyl) reported 3 minutes ago

  @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased

• Denis Wong (@advicepyro) reported 5 minutes ago

  @freedomsupport recently signed up a phone for the yearly 50 GB plan. Question about texts: within Freedom’s network, can we text any number globally, including Canada? And on partner networks, it’s always 5 cents a message to text anyone globally and in Canada?

• яυℓє σƒ 9 (@Bringthenoise19) reported 10 minutes ago

  I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!

• Cathy Richards (@ride_rd) reported 10 minutes ago

  Finally free from @FreedomMobile - inadequate coverage in BC Interior, free wifi doesn’t work without passwords, and tech supports fail multiple times including being suddenly disconnected from customer service twice in 1 day. Sorry that they can’t compete to help lower prices.

• Patrick Gibson (@pgib) reported 11 minutes ago

  @FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.

• naman 🐸 (@dexter_nmn) reported 16 minutes ago

  What **** service @FreedomMobile , called in customer service and waited for 1 hour 12 min…and as soon as got connected agent disconnected the call!! What the hell ????

• 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported 18 minutes ago

  @freedomsupport Ya it's off and on...only getting 2 bars maximum. Just thought I would let you know if anyone else was having problems.

• Toronto Timelapses (@Torontofuntime) reported 18 minutes ago

  @FreedomMobile just was on hold to speak with a specialist and they dropped my call and no one returned my call? I am a customer and you expect me to callback to wait in queue again. Horrible