Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 03/26/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thekonyjen kj (@thekonyjen) reported

    @FreedomMobile your app is awful please fix it

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Having to login to the @FreedomMobile app and have to send a verification every time is ridiculously tedious.

  • nairpoornima Poornima (@nairpoornima) reported

    Is @FreedomMobile down or just me? #toronto #freedommobile

  • serapil_s SerA (@serapil_s) reported

    @freedomsupport @harry33swartz Talk to @reid_360 they helped me when support services wouldn’t help me🥺..

  • ReverendAliks ⚡Reverend Storm✨ (@ReverendAliks) reported

    @FreedomMobile how long after a payment made by credit card through the app does disconnected service come back?

  • covertnerdpunk #acab #eattherich (@covertnerdpunk) reported

    **** @FreedomMobile y’all suck

  • WeepingRoses93 Branwynn 🏳️‍⚧️ (@WeepingRoses93) reported

    @FreedomMobile Why don't you offer online service and shopping to new customers? it's much more convenient than having to go down to a store.

  • HolliB123 Hollí Ní Bhreasláin (@HolliB123) reported

    @freedomsupport Hi, I have been having ongoing issues not being able to access my account for a week and the issue has not been resolved despite contacting several customer service agents. I need access to my account ASAP please

  • sakuragi1984 jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt