Freedom Mobile Outage Report in Stratford, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported 14 seconds ago

  so was talking to someone from @freedomsupport about my issues with upgrading online and was told no i can not do it online i am not eligible due to a recent billing delay? i have to go instore. now tell me how can someone do that when my city is on lockdown?? makes no sense.

• Kesha (@missdesai88) reported a minute ago

  @FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.

• John Beenen (@JohnBeenen) reported 3 minutes ago

  @freedomsupport my phone says ‘No Service’ yet I am a Freedom customer. Can you help. I am currently connected to wifi at Tim Hortons

• Kesha (@missdesai88) reported 4 minutes ago

  @FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.

• Frances Roberts Reilly (@francescsr) reported 5 minutes ago

  @ashley_hynd @freedomsupport @FreedomMobile We gave up on Freedom bec outside of cities their coverage is patchy or non existent. We switched to Koodo as they have great service coverage although GBs used are capped so there’s sometimes extra fees, like $5.00.

• Ritenowbabs (@ritenowbabs) reported 6 minutes ago

  @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.

• MinaReyesDesigns (@meenz74) reported 13 minutes ago

  @freedomsupport hi there, is there a current issue with the network? Im in Scarborough, im not getting any mobile data.

• Andrew Gilbert (@rapidlytapardew) reported 16 minutes ago

  I’ve been trying to pay a @FreedomMobile bill for over a month now and it just cannot happen for some reason. The app, website, automated phone, and live customer service have all just not worked. Do I have to try bitcoin or like sheep skins or something?

• #I_STAND_WITH_FARMERS (@Amritzaildar195) reported 16 minutes ago

  @FreedomMobile never buy freedom wrong commitment every time

• Nitin Singh (@nS_Nitin) reported 17 minutes ago

  @freedomsupport bought airpods pro from you guys last year. Purchase invoice does not have serial number. Need help.