Freedom Mobile

Freedom Mobile Outage Report in Stratford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stratford, Ontario 02/07/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Gabe9494 Gabe (@Gabe9494) reported

    been with @FreedomMobile for less than 2 weeks and first time i need support i'm told to call back in 2 hours because their systems aren't working? @freedomsupport What kind of service is this?? Did i make a mistake moving to this company??

  • NienorGT 𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported

    @sqwabb @FreedomMobile I understand the file moving issue and the whole iTunes and PC issue, but the A7 Lite is an inferior tablet in every way to the 7th gen iPad. Just look at the the processor which is a Helio P22T while your K61 have a P35 they have about the same performance.

  • Evil_Streak Evil-Streak (@Evil_Streak) reported

    @freedomsupport These options were not offered and trust me when I say a credit check wouldn't be an issue. Your company stated if I wanted it brought to a store I had to pay $100 as a inventory deposit. Yet if I order it online I can get it for free and suggested I go home and order it online

  • theAutistech The Autistech (@theAutistech) reported

    @snowbringer @freedomsupport @FreedomMobile Still their responsibility to fix it. This is what, hour 4?

  • andreabregante Andrea Bregante (@andreabregante) reported

    @freedomsupport It’s insulting. I was treated as a liar even though I’ve been a customer for years.

  • Ms_Habibi_ Sa'ada Habibi (@Ms_Habibi_) reported

    Fck @FreedomMobile and I said that ****

  • theAutistech The Autistech (@theAutistech) reported

    Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.

  • SomeonesPanda P4ND4 (@SomeonesPanda) reported

    @FreedomMobile its been about 2 hours since Fortnite servers went down, i ended up getting married, bought a house, had 2 kids, and leaving now for my vacation in Dubai

  • oshawapilot Pilot (@oshawapilot) reported

    @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport still no update on me being UNABLE to make or receive calls on this network....