Freedom Mobile outages and service status in Strathmore, Alberta

Problems in the last 24 hours in Strathmore, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathmore, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@justinfinnn) reported 7 minutes ago

  Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)

• 
  Silvia C. (@SilviaCai) reported 8 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• 
  Mike Bryan (@mikebryan) reported 9 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Heynow (@heynow19951) reported 9 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Juliette (@Juliettemvp) reported 10 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  J.S. Karma (@EtInferius) reported 11 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  WyzeOne (@Remlam) reported 11 minutes ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!

• 
  Jack (@jbn_jack) reported 14 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Silvia C. (@SilviaCai) reported 16 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• 
  Neeraj Bagai (@neeraj_bagai) reported 16 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help