Freedom Mobile Outage Report in Strathroy, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Strathroy, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathroy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 06: Problems at Freedom Mobile

Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jon Tornada (@JonTornada) reported 4 minutes ago

  @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

• Shma Singh (@ShmaSingh) reported 7 minutes ago

  @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

• Veena Peravali (@veenaperavali) reported 8 minutes ago

  @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

• Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported 12 minutes ago

  @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

• raincouver (@ColinMcArthur3) reported 16 minutes ago

  @freedomsupport my account got cancelled by my ex without my knowledge now freedom customer service says it will take 24 to 48 hours for someone to call me to get the line turned back on. I need help asap

• Shma Singh (@ShmaSingh) reported 16 minutes ago

  @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

• L. P. (@hemond_r) reported 17 minutes ago

  @freedomsupport If “one response is enough”, how about six? Your system screwed up and never “successfully” do anything. It would be nice if you could hold yourselves to a certain minimum standard of care.

• Wendy (@WendyHappenings) reported 20 minutes ago

  @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

• Shma Singh (@ShmaSingh) reported 21 minutes ago

  @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.

• Marilyn Nicholls (@Marilyn0926) reported 22 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??