Freedom Mobile

Freedom Mobile Outage Report in Sturgeon County, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sturgeon County, Alberta 06/20/2025 16:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

  • AlsoKnownAs_AA Algis Akstinas 📶 (@AlsoKnownAs_AA) reported

    Worked very well on @FreedomMobile phone and on Verizon MVNO line. Just switched to a different network. But yes bundled households are more difficult to sell to. They take maybe 50% of the current market that is premium and not price sensitive. Mostly BIG3 territory with lots of cross subsidies distorting the field.

  • drewzhouse Drew (@drewzhouse) reported

    @FreedomMobile TELL YOUR SALES PEOPLE THAT YOU DON’T HAVE 5G NETWORK IN MANITOBA. LTE IS NOT A RELIABLE NETWORK!! I FEEL RIPPED OFF NOW. I’M A NEW CUSTOMER AND IT’S ONLY BEEN A WEEK AND IM ALREADY PISSED WITH YOU GUYS.

  • YLi96205030 Y_Li (@YLi96205030) reported

    @jamielinsdell @FreedomMobile LEAVE Freedom immediately. They did the exact same thing to me. They never put the customer first even though they could fix this over the phone!!!

  • jamielinsdell Jamie L (@jamielinsdell) reported

    @FreedomMobile As a long time Bell customer I tried switching to Freedom today. I just went through the most painful purchasing process of my life. The result? I have a non-refundable eSIM that is not added to any device and now need to go into a store. What a horrible experience

  • daniellemuma Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported

    **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

  • daniellemuma Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported

    **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

  • EtInferius J.S. Karma (@EtInferius) reported

    @FreedomMobile No, ur support people don't speak English, they hang up and they scam ur bank card. Nice try.

  • EtInferius J.S. Karma (@EtInferius) reported

    @FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    @PKP_Qc hello there Bonjour. The @FreedomMobile customers no longer want a wall between freedom data and nationwide data. Break down that wall. Please :)