Freedom Mobile Outage Report in Sturgeon County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbes The Cat
(@meowinghobbes) reported
@FreedomMobile Maybe if you had towers. Just went back to Rogers. Zero issues. Zero dropped calls. Full LTE.
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Puneet Pandher
(@puneetpandher1) reported
@FreedomMobile GARBAGE DONT EVER USE FREEDOM, HAD REALLY BAD EXPERIENCE WITH THEIR SERVICE AND NETWORK. STAY AWAY FROM FREEDOM. NOT WORTH PAYING
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Aaron
(@gibblegut) reported
@freedomsupport Just think people need to be informed of how bad the service is and to double check what agents tell them as they will knowingly lie to you
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MochaRemedy
(@MochaRemedy) reported
@FreedomMobile freedom mobile employees won't help me and give me some form of resolution. Money is owed to me yet I can't receive it.
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind.
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✿*•* Ginger *•*✿
(@Canadian_06) reported
@FreedomMobile carl, who answered my call spent 10 minutes on the call with me after reading the notes which clearly stated I need to speak to loyalty department, telling me they cannot help me but him lol You guys need to train your staff to listen to the customers
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Rich Thorpe
(@exit716) reported
@Crackmacs @Gayosaurus @FreedomMobile They are terrible. Their customer service is abysmal. To send a text my wife would have to reboot her phone multiple times. Networks coverage here in Ottawa is terrible. They only have TD and RBC as options for online payments.
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Steven Bottoni
(@stevenbottoni) reported
@freedomsupport You are not answering any of my questions. Very poor customer service by @FreedomMobile
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Ann Gibbons
(@Vanislandlady87) reported
@freedomsupport Well you sold me a phone that was still locked, so when I did a backup it said my SIM wasn’t valid. I spent 2 days without a phone. Your staff in-store, phone and online where very rude to me throughout the process, it was a nightmare! 😠
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...