Freedom Mobile

Freedom Mobile Outage Report in Sturgeon County, Alberta

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sturgeon County, Alberta 03/01/2026 02:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile WTF.. trying to solve issues regarding my internet and my tab.. wanting to pay off.. upset because service sucks and your reps hang up on me.. 3 times... yeah that will keep me as a customer..

  • jaqinabox_ Jac (@jaqinabox_) reported

    @FreedomMobile why is my data speed so slow can’t stream a video on TikTok no where near the end of my data

  • TaishkaLefler hedgehog managers put them in the Gamestop (@TaishkaLefler) reported

    @freedomsupport I got hung up on so I'll try Twitter. I want to remove the Phone Protection Plan 9 from my account. I've had the phone 3 months now, I think I'm good. There used to be codes you could use to cancel various add-ons; text that code & it gets cancelled.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport Interesting how other Shaw products have Face ID integration. Bad move.

  • woolc32 Wooley (@woolc32) reported

    @FreedomMobile @SamsungCanada Friends and it never gets old

  • BaikerC Cris! (@BaikerC) reported

    @FreedomMobile @SamsungCanada Breaking Bad!

  • TarunBB Tarun Babbar (@TarunBB) reported

    @FreedomMobile I am really frustrated dealing with you and your customer care. If your systems are always down and under maintenance, why don't stop selling new connections? I have requested a new sim card, and poor me decided to buy from you. 3 weeks and the order is not gone!

  • sukritikhosla Sukriti (@sukritikhosla) reported

    @FreedomMobile @Brightstar [1/2]Been a freedom/brightstar customer for years. Was trying to create repair request and did not submit but website bug created request on its own. And the request was not as per my requirements. Upon calling [continued]

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @freedomsupport Your telling me nobody can contact me within Freedom?? I want to speak with a live agent.. someone who doesn't hang up on me preferably.. find a manager to contact me 613 600 0199..

  • heatherlike heather (@heatherlike) reported

    @FreedomMobile @SamsungCanada Breaking Bad and Derry Girls on @Netflix_CA