Freedom Mobile

Freedom Mobile Outage Report in Summerland, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Summerland, British Columbia 03/19/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TG6ITv32w9ul1Zb M A K (@TG6ITv32w9ul1Zb) reported

    @FreedomMobile How do I report spam messages to you? #7726 doesn’t work. Help! #spam

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.

  • alokjain9 Alok Jain (@alokjain9) reported

    @freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.

  • Sweetserver MsSweet (@Sweetserver) reported

    @freedomsupport Nah... I have an S8+, there's absolutely zero reason why my phone starts roaming just outside of Calgary. AND not picking up the signal until I get home. Loyal customer since 2014 wtf

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported

    @freedomsupport It's a Shaw outage. It's been going all day.

  • cpt_churchill Chris Churchill (@cpt_churchill) reported

    @FreedomMobile Warning do not use Freedom Mobile. I have had the worst experience with them dealing with my late father in laws account. They refuse to provide a copy of the bill even after being provided a copy of the death certificate and Will. But did send the account to collection.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

  • xibu bp (@xibu) reported

    @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

  • dgirvan Dwayne girvan (@dgirvan) reported

    @freedomsupport my service has been terrible lately. How can we fix it

  • FreightGuy751 David (@FreightGuy751) reported

    @freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me