Freedom Mobile Outage Report in Summerland, British Columbia

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victor Krisel (@KriselVictor) reported 8 minutes ago

  @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

• 
  C.J Guevara (@carlos1984kid) reported 10 minutes ago

  I am officially pledge that as soon as my contract is done I will be leaving @FreedomMobile . Over 10 yr customer with 5 lines. I am sick of getting screwed over every month. I am one of the first customers when you were named Wind. Sad to go.

• 
  Leland Dieno (@LelandDieno) reported 11 minutes ago

  @FreedomMobile Day #2 after setting up new Tablet + Phone for business with #freedommobile. 1. Tablet has never charged and won't turn on. 2. Can't pay bill online through banking. 3. Website throws a 404 every second click. I don't normally do this; but....

• 
  Nicole (@Nicole013) reported 11 minutes ago

  @FreedomMobile @freedomsupport I'm upgrading one of the phones on my account. I've been a customer for years. why can't I get the same deals as new customers?

• 
  ➐ kantaro (@RasKanji) reported 14 minutes ago

  @freedomsupport Well no, you get the tablet for $270 in service fees. It's a dubious promo but wtv.

• 
  ambitnpldn (@ambitnpldn) reported 14 minutes ago

  Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.

• 
  JCK (@MyCatBaileys) reported 16 minutes ago

  @freedomsupport Only models with "U" can't do VoLTE. My phone is SM-G950W I currently use VoLTE and have it enabled on my phone. I have used it while roaming in the past as well. So when you say "not eligible" what means @FreedomMobile won't support it?

• 
  Carole Ann (@Elorac911) reported 22 minutes ago

  @freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!

• 
  PWARF (@Chaosden666) reported 23 minutes ago

  @freedomsupport According to the app it looks like she may have maxed out her data. But I thought she gets unlimited data just at a slower speed when she tops out could that be the problem

• 
  Vic Chandler 🇨🇦 (@alias_la_fleur) reported 30 minutes ago

  @FreedomMobile Hi. I have tried to login to my freedom account multiple times and it keeps going right back to the login page. Can you please advise. #holyfrustration