Freedom Mobile

Freedom Mobile Outage Report in Summerland, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Summerland, British Columbia 02/21/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • annnaxvii annnaxvii (@annnaxvii) reported

    @FreedomMobile Worst company don’t even bother!

  • zappy24 David (@zappy24) reported

    @freedomsupport My top-up was charged when my I setup my new account but the system won't register it and cut service. Support says it'll take 3-5 days, anything that can be done to speed things up

  • yerman4 Oli (@yerman4) reported

    @FreedomMobile amazing how a store of yours says they will waive the connection fee ( I have been a customer for many years) in order for me to upgrade my contract only for this to be a complete and utter lie. The money isn’t the issue, it’s the fact your stores lied to me.

  • __Triish__ Sunaii (@__Triish__) reported

    @FreedomMobile has been over charging my monthly bill and the agents are of 0 help to rectify the issues. The plan fee doesn't match what the bill is (ridiculously high with horrible service).

  • fatmanscomics Andrew Thomas (@fatmanscomics) reported

    "Hi there, loyal customer of 7+ years, how'd you like a brand new phone, pay double what you're paying now, and get less plan features?" Thanks @FreedomMobile , you sure know how to make a customer feel valued...

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport @FreedomMobile Y'all, stop forcing me to go through your terrible 2FA process every single time I sign into my account. And how is your app just a portal to your website? ******* do better.

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile I’m paying $45 for 7gb….wtf.

  • ToanQuyTran Chức Năng (@ToanQuyTran) reported

    @freedomsupport Hello, I've just had a very frustrating experience with a CX Care agent in one of your call centres, perhaps located in The Philippine, going around in circles about my specific billing inquiry. Can I get some Canadian on-site help please?

  • ZADOROV16 C (@ZADOROV16) reported

    @FreedomMobile Your coverage ******* sucks

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations