Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 01/15/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • manisukhi mani brar (@manisukhi) reported

    @FreedomMobile Very disappointing , got phone on 24th and not returning today giving silly excuse that phone is pre-ordered. At least should be courteous with the old customer and please don't give wrong excuses. There is no such policy that a customer cannot return pre-ordered device .

  • Gabe3l AllHailGabe (@Gabe3l) reported

    @FreedomMobile Allen Rd and Sheppard (where Sheppard West Station is) needs better reception guys. Only 2 bars down here.

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @freedomsupport Ok thanks freedom. On a side note, how do I file complaints against staff from the customer service team?

  • TrystanLaurent Trystan (@TrystanLaurent) reported

    @FreedomMobile **** y’all and your trash customer service and your trash internet speeds. Back to Rogers.

  • Neek_h Nick (@Neek_h) reported

    @FreedomMobile I have just had the most unbelievable awful customer experience ordeal over the last hour and 40 minutes. Your processes and systems are disappointing and frustrating for your customers.

  • 34gobo Gobo (@34gobo) reported

    @FreedomMobile The problem is Freedom doesn’t work appropriately.

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @FreedomMobile Step up to fill the garbage dumps.

  • SK077879861 SK (@SK077879861) reported

    I had the worst exp with @FreedomMobile today! The service reps at 200 Dufferin street store are the worst, not friendly and they have this DONT CARE attitude towards customers. I req any1 planning to go for @FreedomMobile as their network provider think twice!

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @FreedomMobile hey freedom, I’ve been waiting 4 days for management to call me about an issue with phone. Fancy escalating the issue and getting someone to sort it out? #SortItOut

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @FreedomMobile hey so how about you hire Canadians to service Canadian customers. No point having Alan the idiot in Manila tell me ive incurred roaming charges is because Downtown Toronto might not be in the full coverage area. #RogersMobile #Telus might be looking 4 new clients