Freedom Mobile Outage Report in Sunderland, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• . (@chvntellll) reported 6 minutes ago

  @freedomsupport Customer service has been DISGUSTING. No training whats-so-ever. You guys have agents running around in circles and saying whatever they want

• jennifer stephens (@ohnojen) reported 11 minutes ago

  @freedomsupport I did and the service was awful- you can call me on my fido number

• J Kyle Davidson (@Kyledavidson002) reported 11 minutes ago

  @FreedomMobile Dont buy it or fall for anything that show or Sell They double bill and then deny it They take money without your authorization And the cover up all there wrong doing and then blame the customer for it

• Scherer (@tuscherer) reported 13 minutes ago

  I don’t understand how your system is working and you don’t seem to have a listening @FreedomMobile customer service agents. I don’t sent PICTURE MESSAGING or MMS with my line. I am sick, tired and fed up with your unskilled agents.

• Chaityadeep S Mainee (@Chaityadeep) reported 14 minutes ago

  @FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.

• J Kyle Davidson (@Kyledavidson002) reported 14 minutes ago

  @FreedomMobile I guess you don't want my payment your app refused it twice so you are now not getting **** all *******

• Ju Gim (@premiumkimchi) reported 16 minutes ago

  @freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?

• Scherer (@tuscherer) reported 20 minutes ago

  Just a little while ago, I got off the phone with bunch of unskilled, no experience and ‘terrible’ @FreedomMobile customer service agents. It was the most wasted & useless 76 minutes of my life. The 3 agents are extremely terrible and it reflect the kind of company they work for.

• John from 🇨🇦 (@worldmeetjohn) reported 20 minutes ago

  @Brightstar Don't bother getting @Brightstar plans. I have a phone protection plan through Canada's @FreedomMobile and it's a scam. I pay $9/month on a 2-year contract - that's $216 over the contract. My screen cracked, and I'm being told it's $129 to fix. That's $390 after tax!!

• jennifer stephens (@ohnojen) reported 22 minutes ago

  @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP