Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 03/10/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KrissysDesigns Krissy Harling (@KrissysDesigns) reported

    @freedomsupport is there an outage? I have had no service for over 30 minutes between Hamilton and Niagara.

  • JPSinghVirdi JP Virdi (@JPSinghVirdi) reported

    @freedomsupport very bad service - you guys are thief - Jatinder Pal Singh -6472326034

  • Marisa98974297 Marisa (@Marisa98974297) reported

    @FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.

  • emmanuelleoemme EMMANUEL LEO EMMETT (@emmanuelleoemme) reported

    Why’s @FreedomMobile customer service is trash just like their network 🗑😷

  • realtonydiep Tony Diep (@realtonydiep) reported

    @freedomsupport Sending texts stopped working yesterday. Issue is Freedom SIM bc phone works with Bell SIM. Your 611 won't ring and 1-877 number not accepting calls. No answer to DM. What's going on Freedom? #freedommobile

  • Adeel56418267 Adeel (@Adeel56418267) reported

    @FreedomMobile Pretty upset that I was called a liar from your employees when I have proof of the issue. I also have the conversation from your employee on my phone. Is this how you treat everyone who has an issue?

  • TossableDigits Tossable Digits (@TossableDigits) reported

    Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

  • therealLarrBear The Real Jesus (@therealLarrBear) reported

    @FreedomMobile Freedom is horrible. Do not do it

  • TossableDigits Tossable Digits (@TossableDigits) reported

    Hi @FreedomMobile our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

  • PatBrownrigg1 Pat Brownrigg (@PatBrownrigg1) reported

    @FreedomMobile are you having problems with your landlines? I'm trying to get through to all 3 numbers but just dead silence after I dial the numbers!