Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 02/16/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FuuckBenny Benny Da Gawd (@FuuckBenny) reported

    - Freedom is trying me and what little joy I still have left. @FreedomMobile charging connection fees to your old customers because they got a new device is FRAUD and you better fix it!

  • andrewsmyk Andrew Smyk (@andrewsmyk) reported

    @FreedomMobile emailed survey is not accessible. Gives a login error.

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @FreedomMobile Awesome! New customers only. So much for customer retention

  • nodlcforme day million (@nodlcforme) reported

    @FreedomMobile someone has started charging my dormant account, Monthly and no one at service has been helping, whose department is fraud ?

  • lettucedogg lettuce dog! (@lettucedogg) reported

    @FreedomMobile terrible quality signal in downtown Windsor, signal is 4g 4/5 bars with constant traffic but nothing loads. You need to bring your service to the modern era or I will ditch.

  • strawbrrycrepe albedo albedo albedo albedo albedo albedo albedo (@strawbrrycrepe) reported

    @freedomsupport @iIovecats123 OMG??? IVE NEVER MET A COMPANY ACCOUNT WITH SUCH A NICE ADMIN OTHER THAN MICROSOFT STORE????

  • rolypolyistaken Roly Poly (@rolypolyistaken) reported

    Hi @FreedomMobile why are you wasting my time and energy cancelling a bill for a service I cancelled 2-3 months ago?

  • TaherazarMas Mas Taherazar (@TaherazarMas) reported

    @FreedomMobile due to issues with your website I was unable to add a roam pckg and despite several attempts while in CA as well as over wifi in Mexico I was u successful. I finally was able to add the add on on the 11th but not without incurring ppu data charges help or I cancel

  • austinkevin7 Austin Kevin (@austinkevin7) reported

    @freedomsupport hey, why am I being told by the customer agents at Freedom stores that if I choose the tradeup offer I would have to bring the phone back “in perfect condition like its new” after end of contract? The website reasonably states “good condition”

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @freedomsupport @sth_million Ya the po po will be on it. Bylaw is the real bad mfkas. They're the ones cracking down on the kids playing in the parks or god forbid playing ice hockey 😱😱😱😱