Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 12/09/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JanCarloPonce Jan Carlo Ponce (@JanCarloPonce) reported

    @freedomsupport I tried to do with your employees at the branch where I purchased my plan and they only took my information, to "comment it to the manager and for him to call me", he never called me, that was two weeks ago

  • WestCoast_Lefty #WestCoastBestCoast (@WestCoast_Lefty) reported

    📱 How does @kevinbacon have phone service on knowhere when my partner doesn't even have phone service on the couch? #FreedomSucks @FreedomMobile #GotGHolidaySpecial #GuardiansoftheGalaxyHolidaySpecial

  • LonghugJessica Jessica (@LonghugJessica) reported

    .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free

  • bikku88 bikku (@bikku88) reported

    @freedomsupport Got horrible experience with the call centre lady who actually hung up on me when told she didn’t do her due diligence. Tried to rip me off big time

  • moysa2000 Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported

    @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

  • AshleyTurnbul20 Ashley Turnbull (@AshleyTurnbul20) reported

    Hey @freedomsupport I requested my old auto pay setup and number to be removed - you have still debited my account for 3 months after this request, every time I phone customer support they tell me it is removed and cancelled but I am still being debited! WTF is going on?

  • wasaleh walid (@wasaleh) reported

    @FreedomMobile very bad experience with your support team. being a customer for 12 years ! and was not just treated badly, the agent insisted that i am not authorized on my own account ! and without my consent locked me out !

  • AlahnaMK BLM✊🏿✨ & ACAB 🖕🏻 (@AlahnaMK) reported

    @freedomsupport Do you understand the word cash? I’m paying cash for a reason. My bank account is currently having issues. I don’t have a card to use right now. A fee for cash payments is discriminatory to lower income people too. Drop the fee. I shouldn’t have to pay extra to use it.

  • WestCoast_Lefty #WestCoastBestCoast (@WestCoast_Lefty) reported

    @freedomsupport Lolol no that won't be happening. We've been fighting with y'all to fix your **** for years now, at this point we're ready to pull the plug and go elsewhere.

  • shanavret ❄️ (@shanavret) reported

    .@freedomsupport hi is it possible to set up my account on Twitter? I’ve had a freedom bill for like 2 months but was never told to set up a pin/account. A bill auto payment didn’t go through but I’d like to process it again