Freedom Mobile outages and service status in Sunderland, Ontario
Service-wide status: Freedom Mobile
No problems detected
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Sunderland, Ontario
Freedom Mobile signals over the past 24 hours, with local activity from Sunderland, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
Community Discussion
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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François Caron 🇨🇦 (@Milnoc) reportedUgh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.
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Dorseys Cloaca (@Dorseyscloaca) reported@FreedomMobile I thought customer service was available until 1am ET?
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MJ (@MJ01311976) reported@FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again!
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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Lily (@Lily08901017) reported@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
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Lily (@Lily08901017) reported@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
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Stephanie the alchemist (@Stephdalchemist) reportedUsually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
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Yvonne Kushe (@kushemusic) reported@FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.
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Sarah KO (@KiwiHarmony1) reported@FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP
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YTPeasantVision (@YTPeasantVision) reportedWell, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!
What to do if Freedom Mobile is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Freedom Mobile; report your own experience using the report button above.
View Freedom Mobile service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works