Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 03/11/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gimblerocket Physically Distancing Serra (@gimblerocket) reported

    @freedomsupport Mornin'. Is there a service disruption in Toronto right now? I haven't been able to send texts in nearly 24 hours. Can receive them, though.

  • RONNiEpoe Ron Aragon (@RONNiEpoe) reported

    @freedomsupport is the network currently down? I have a SOS on my iPhone signal bars.

  • Bringthenoise19 яυℓє σƒ 9 (@Bringthenoise19) reported

    I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!

  • dexter_nmn naman 🐸 (@dexter_nmn) reported

    What **** service @FreedomMobile , called in customer service and waited for 1 hour 12 min…and as soon as got connected agent disconnected the call!! What the hell ????

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @FreedomMobile hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • Torontofuntime Toronto Timelapses (@Torontofuntime) reported

    @FreedomMobile just was on hold to speak with a specialist and they dropped my call and no one returned my call? I am a customer and you expect me to callback to wait in queue again. Horrible

  • pgib Patrick Gibson (@pgib) reported

    @FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.

  • rshenriques Rick Henriques (@rshenriques) reported

    @freedomsupport no. i've spoken to 4 reps and have gotten nowhere. enjoy your chargeback and CCTS complaint

  • Jenksmy1985 Ron Fungus (@Jenksmy1985) reported

    @OfficeGuru247 @theJagmeetSingh @FreedomMobile I liked freedom when I was with them in edmonton. Should never have left. Figured bundling with Telus would be cheaper but they are such snakes !

  • PTammydactyl Tammy J (@PTammydactyl) reported

    @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased