Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 01/16/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • frankfardanesh frank fardanesh (@frankfardanesh) reported

    @FreedomMobile Rogers and Telus waived their long-distance charges to Iran to support their customers so they can reach their loved ones. As the government of Iran shut down the internet in Iran. Freedom Mobile will support the customers too?

  • Crazyo__o 🦧 (@Crazyo__o) reported

    @freedomsupport can I cancel my pre order because at this point I might just go somewhere else to buy the phone, I been waiting weeks and every time I call they say “we’ll call you”

  • aftsmt Arian (@aftsmt) reported

    @freedomsupport Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

  • KharlMaarx Kharl MaarӾ (@KharlMaarx) reported

    @lexharvs uhm never had any problem with network there @FreedomMobile but guess if they sell out to @rogers they ll pull the coverage?

  • N_Sajedi Navid (@N_Sajedi) reported

    @TELUS @FreedomMobile @VirginPlus please follow Telus and others to support Iranians community. Thanks

  • ZahraMozami Zara MG (@ZahraMozami) reported

    @FreedomMobile @redcrosscanada #MahsaAmini support Iranian-Canadian please.

  • Kixnnxx KB🧚🏾‍♀️ (@Kixnnxx) reported

    @FreedomMobile you guys have the worst customer service I have ever experienced in my entire life.

  • PooyehRozhyar Rozhyar pooyeh (@PooyehRozhyar) reported

    @FreedomMobile Please waive call/text charges from Canada to Iran. Due to internet disruption we cannot contact our loved ones. This is your share to support"freedom". #IranProtests2022 #MahsaAmini #مهسا_امینی

  • anaxerete Maroha Berry (@anaxerete) reported

    @freedomsupport Honestly, Freedom's Twitter support is amazing. They were able to resolve my issue expediently after encountering challenges with phone support. They have definitely redeemed themselves and have proven they actually do value their customers. Thank you!

  • Sixities Six (@Sixities) reported

    @freedomsupport @FreedomMobile I want more gigs anyway you guys can help without charging me an arm and a leg