Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 01/01/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lee_gerry Vitamin⚡️G (@lee_gerry) reported

    @freedomsupport Link's broken too, other than the one for current subscribers

  • apocalypseher Siobhan (@apocalypseher) reported

    @deadsquid I've had problems with @FreedomMobile since I got this phone 4? years ago... I plan to switch carriers next month because tech support never goes anywhere.

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @FreedomMobile Terrible company

  • Rohan88621482 Rohan (@Rohan88621482) reported

    @freedomsupport What a shoddy service. Debited my account thrice. Still no service. Customer care is clueless. What a waste of time and energy.

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile data doesn't work won't load anything. We'll no working service = No money!

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @freedomsupport Forget it you will just bounce me to someone else and waste my time like every employee that works for freedom mobile I'm disgusted with that company you can count me out a customer from 2014 back when everyone hated you I stuck around well I'm gone now 🖐🏾

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @MmeCClarke @freedomsupport Good luck if I was you I'd switch server it will take you two months before any customer service rep will help you or not help you at all

  • majidsid19 Majid M (@majidsid19) reported

    Shoutout to the @FreedomMobile customer service who didn't try to upsell when I contacted them to downgrade my plan :)

  • ChefGibson Michael (@ChefGibson) reported

    @FreedomMobile You are a ripoff selling 5G phones at top price and all you have is a 4G network #shame

  • hvibe69 ♡ HALEY ♡ (@hvibe69) reported

    @freedomsupport support me I’m just tryna pay a bill