Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 12/26/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport absolutely pathetic service and customer care

  • savouxx savouxx ☁️ (@savouxx) reported

    @freedomsupport There should be someone higher up that speeds this service up a bit faster as it’s unusable at times and doesn’t fall under unlimited data usage.

  • BENDELLX1 BENDELLX (@BENDELLX1) reported

    @FreedomMobile what's going on with the network. It's been over 24hrs no data

  • timwhothy Tim (@timwhothy) reported

    @freedomsupport I got charged way too much for my first phone bill, the guy said $108 and i got charged $137 wtheck.. pls help

  • Kjerstinism kj (@Kjerstinism) reported

    @FreedomMobile I've been with you for a decade. I pay $35 a month. Yall can't bless me with 20gb cause i only got 8gb. Treat me your loyal customer a little better. Thanks.

  • DDeenie Dee Mo (@DDeenie) reported

    @freedomsupport @freedomsupport I assure you I have spoken to Likewize on many occasions; they offer no reasonable solutions,unless I want to travel by ferry to Vancouver Island. Their service reflects on you. @FreedomMobile has left me in the cold to deal with their insurance provider. BBB next

  • savouxx savouxx ☁️ (@savouxx) reported

    @freedomsupport Unlimited data shouldn’t slow down after the data bucket is used as it originally did when wind was your company. I hate the change. It’s not unlimited when the lte speeds are unusable. Just a thought.

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile is network down? I can't make calls the last 2 days..

  • DDeenie Dee Mo (@DDeenie) reported

    @FreedomMobile has provided quite possibly the worst customer service I have ever experienced. They have admitted that their insurance carrier @likewize is not providing the service we thought we were paying for but are unable to provide an acceptable solution.

  • McPumpface Pumpy McPumpface (@McPumpface) reported

    @FreedomMobile Connection fee? Seriously? Aren’t you supposed to buy me a drink before you try and *******?