Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 12/02/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VergeMMA Austin Verge (@VergeMMA) reported

    Don’t go with @FreedomMobile unless you absolutely have no choice. My #FreedomMobile data doesn’t even work when I’m at home. Called #customerservice and was told I needed an add-on to my plan. Absolute garbage. @freedomsupport

  • perfect_depth rob (@perfect_depth) reported

    @freedomsupport you pieces of **** took out interac payments. now i can't pay my bill. A big **** YOU, from me.

  • NoRegretPulp Eric (@NoRegretPulp) reported

    @freedomsupport Customer service please

  • vim_vimmy Vim (@vim_vimmy) reported

    @freedomsupport I want ALLLL MY MONEY BACK ! The same way y’all are quick to snatch my money take that same energy and put it back ! With y’all 💩 service!

  • VergeMMA Austin Verge (@VergeMMA) reported

    @freedomsupport The data allotment was not used for the month and an add-on would be necessary just to have any access to data, at any speed. Completely dishonest. #customerservice #fail #Canada 🇨🇦

  • perfect_depth rob (@perfect_depth) reported

    @freedomsupport you pieces of **** took out interac payments. now i can't pay my bill. A big **** YOU, from me.

  • vim_vimmy Vim (@vim_vimmy) reported

    @freedomsupport I’m NOT SENDING ANY MORE DMS ! Let the public see how y’all treat your customers!

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @freedomsupport I'm not reaching out to you I've called multiple times nothing gets fixed and done about how **** and unreliable the network is. I get accused of changing settings which haven't been touched. Just letting people know Freedom is **** and pay more to go with a different company

  • NoRegretPulp Eric (@NoRegretPulp) reported

    @freedomsupport Hello? Anyone there to offer support?

  • Killasandra Denise Parsons (@Killasandra) reported

    @freedomsupport - why is my phone not working? I can't call anyone, yet my son on same network can and we are both in the same house (Yes my account up to date)