Freedom Mobile

Freedom Mobile Outage Report in Sunderland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sunderland, Ontario 01/27/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    Check to ensure your device didn't just shut off data after 2 or 3GB. Also, @cakesinspector @FreedomMobile treat others the way you expect to be treated, or expect to be ignored or hung-up on. Nobody will want to deal with such rubbish.

  • kasey_odayin Ҝasey Ҝ - BLM (@kasey_odayin) reported

    The hell is wrong with you today @FreedomMobile ?? No one is answering live message, and your customer service phone line will ask you to wait for a prompt and hang up. Is anyone even working today

  • inavacuum me (@inavacuum) reported

    @freedomsupport Is there a network issue? I live in Toronto and neither my husband or I can call out to anyone on our cells. It's been like this since 3pm this afternoon.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @shae_brianna @FreedomMobile From what I have been experiencing, the third-party payment processor has been getting hit by cyberattacks on a daily basis. It's brutal, and it sucks, and nothing freedom can do about it. :(

  • CobraKidJay Jay (@CobraKidJay) reported

    Data with @FreedomMobile bad lately or is it just cause of my area??

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @firasfaeq @FreedomMobile rebooting your device solves most problems.

  • Travispenner TP (@Travispenner) reported

    @freedomsupport Is there a signal issue in the Clayton heights neighborhood in Surrey? I haven't been able to connect to the towers at all recently.

  • Cachito305 🇺🇸🇨🇴Cachito🇨🇺🇨🇦 (@Cachito305) reported

    @freedomsupport I asked for a refund and now they can't refund me inside the store. You wasted more than hour of my time. Did nothing to help and now you take my money and won't give it back ...W in the flying F I'll be parked outside your store in protest... fyi

  • halimaskar Halim (@halimaskar) reported

    @FreedomMobile I am having a bad experience with customer service on live chat very poor service

  • Soosole Sue Rau (@Soosole) reported

    @freedomsupport cant get support from freedom Messaging and phone (611) do not work. Whats up