Freedom Mobile Outage Report in Sundre, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ChrisW (@ChJWo) reported 7 minutes ago

  @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

• Lauren Cripps (@LaurenCrippsRN) reported 7 minutes ago

  @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

• ChrisW (@ChJWo) reported 8 minutes ago

  @freedomsupport Ok, so then again...I come back to my original point - that a new customer is getting better pricing.

• big rig (@DeepakK01310323) reported 14 minutes ago

  I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile

• chrisc (@nl_rock) reported 16 minutes ago

  @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?

• benche (@scampi01_gmail) reported 17 minutes ago

  @FreedomMobile The chat is not working today.

• DB (@DB_flygirl) reported 17 minutes ago

  Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…

• Evie (@Dogtor_Evie) reported 18 minutes ago

  @freedomsupport Hi guys I had a timed discount that ran out - I see some locations are offering $30/mo boxing day sale on plans but I don't really feel safe going out to malls right now. Can you help?

• Paul (@ChiefHubbaBubba) reported 19 minutes ago

  @AnthonyLacavera @FreedomMobile I have freedom still cheap and still sucks ***.

• 🃏 (@Jemini___) reported 22 minutes ago

  @FreedomMobile How do you find it acceptable that your customer service team is not unlocking my legally purchased second hand iPhone? SIM locking has been banned in Canada for more than four years. This is not acceptable.