Freedom Mobile Outage Report in Sundre, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jimbob Jones (@JonestownJimbob) reported 6 minutes ago

  @freedomsupport Is your site having issues? It's refusing to bring up the 2FA dialog when I attempt to log in. Then it just says login failed. Would be cool if I could see my bill to pay it, thanks.

• 🇨🇦 Noel McGaghey 🇨🇦 (@n_mcgaghey) reported 9 minutes ago

  @freedomsupport is your website down?? Trying to pay my bill and it won't let me log in or anything ffs

• 爪att (@MattToronto) reported 11 minutes ago

  @freedomsupport The saga continues. Reached out to support for the 3rd time. 2nd line still not ported, apparently because the IMEI contained spaces. If that's an issue, the agent should've caught this, or the system should've caught this, and it should've been corrected. Imbiciles.

• Richard Oliveira (@Richard70177172) reported 13 minutes ago

  @FreedomMobile so what's the use in having your customer service staff have no clue what they are doing??

• fullysending.eth (@somarketingjay) reported 13 minutes ago

  @freedomsupport I will reach out publicly so you fix the problem, thanks! Hopefully after day 4 we can get something working team!

• Muhasin Musthafa (@muhasinpilot) reported 16 minutes ago

  @FreedomMobile Hey freedom my account got canceled and I’ve visited the store and contacted the customer support multiple times. I’ve been trying to get my number Reactivated and I spent my whole weekend on this but nobody couldn’t help. What should I do?

• Brennan Conroy (@BrennanJTC) reported 18 minutes ago

  Dear @FreedomMobile: I submitted a complaint to you via your CCTS form online on the weekend. It's now been 3 full business days and I have not yet received a response from you. I will be taking my complaint directly to the regulator without a response by this time tomorrow.

• Eddie (@edditingy) reported 20 minutes ago

  @freedomsupport can’t log into MyFreedom account as the page is down, and the app isn’t working either atm

• fullysending.eth (@somarketingjay) reported 20 minutes ago

  @freedomsupport This is about as good support as i expect. Page not found, not a browser error.

• Breaking-News.ca (@Breaking_NewsCA) reported 20 minutes ago

  @freedomsupport No. It is a server side issue and not a client side issue hence the nginx error.