Freedom Mobile outages and service status in Sundre, Alberta

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J.S. Karma (@EtInferius) reported 6 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Maro (@badboylex_) reported 12 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Mike Bryan (@mikebryan) reported 13 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 15 minutes ago

  @FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.

• 
  eddiebaseball (@eddiebaseball27) reported 18 minutes ago

  @FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.

• 
  ShadowMonk (@4ndrewrhodes) reported 18 minutes ago

  @FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.

• 
  Rosie (@ytRosie) reported 21 minutes ago

  @FreedomMobile FIX THE ******* OUTAGE!

• 
  Silvia C. (@SilviaCai) reported 22 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• 
  Yvonne Kushe (@kushemusic) reported 25 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 27 minutes ago

  Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews