Freedom Mobile

Freedom Mobile Outage Report in Sundre, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sundre, Alberta 03/09/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronFDesl Aaron (@AaronFDesl) reported

    @freedomsupport texting seems to be down for me, is there something going on? Ottawa/Orleans, Ontario area.

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.

  • olrac602 olrac (@olrac602) reported

    @FreedomMobile agent told me he'll find a way to avoid connection fee if I enroll in the phone protection plan and cancel it after a month. Two months later, I have to pay phone protection plan and connection fee for a slow phone!

  • PabloMorcz Pablo (@PabloMorcz) reported

    I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

  • ATonofFun ☠️Dave Sokolowski🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ATonofFun) reported

    @freedomsupport No, because your website is shite, there's nothing you can do to help, I have to physically go to a store and waste my time there as opposed to just ordering off the web because I've been a customer for seven years

  • RobbieFClark Robert Clark (@RobbieFClark) reported

    On Jan 28/23 or so I tweet about my issues with @FreedomMobile, cancel the service. so i go purchase a $25 prepaid plan on 2/10/23 with #freedommobile that has unlimited text and calling only to have my outgoing phone services stopped working 2/20/23.

  • Fellena5 Fellena (@Fellena5) reported

    @David_J_Broad @freedomsupport Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

  • zzyzyman Bruce Payan (@zzyzyman) reported

    We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @freedomsupport I've tried to DM, but Twitter keeps telling me my account is locked, and I have to complete an Arkose challenge... never had this issue prior to interacting with your account. Odd.