Freedom Mobile Outage Report in Sundre, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (16%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• jennifer stephens (@ohnojen) reported one second ago

  @freedomsupport I did and the service was awful- you can call me on my fido number

• Chaityadeep S Mainee (@Chaityadeep) reported 4 minutes ago

  @FreedomMobile My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.

• Dennis Lee (@Goalee39Lee) reported 6 minutes ago

  @freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.

• Usman Mir (@UsmanMi06373397) reported 8 minutes ago

  @freedomsupport damn some pretty horrible customer service here. Got connected to an agent from the messaging platform that takes 10-15 minutes to respond on each message. It’s been over an hour talking to the guy and he’s still asking basic questions. So ridiculous!

• jennifer stephens (@ohnojen) reported 12 minutes ago

  @FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.

• . (@chvntellll) reported 13 minutes ago

  @freedomsupport Customer service has been DISGUSTING. No training whats-so-ever. You guys have agents running around in circles and saying whatever they want

• Martin Beattie (@andrewsdad2007) reported 17 minutes ago

  @Crackmacs @koodo @FreedomMobile i’m on the Shaw free plan, pay $10 a gig for data that rolls over if i don’t use it. you connect to their hotspots all over the city so don’t use much data. No issues at all.

• Scherer (@tuscherer) reported 18 minutes ago

  I don’t understand how your system is working and you don’t seem to have a listening @FreedomMobile customer service agents. I don’t sent PICTURE MESSAGING or MMS with my line. I am sick, tired and fed up with your unskilled agents.

• sophie assal (@sophilosophie14) reported 20 minutes ago

  @TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps

• Scherer (@tuscherer) reported 21 minutes ago

  The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.