Freedom Mobile Outage Report in Sundre, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Sandra (@sweetangel1936) reported 4 minutes ago

  @freedomsupport I'm tired of dealing with customer service been trying to get an issue resolved since around November or December and I keep getting the runaround and the fact that I cannot speak to someone higher then customer service is absolutely ridiculous and UNACCEPTABLE

• Wilson (@WilsonYVR) reported 5 minutes ago

  @FreedomMobile I can't send or receive SMS between Bell Mobility for over an hour, it's midnight now. All avenues of support of closed? What's up with that?

• Carmi Biason (@carmikristin) reported 6 minutes ago

  @freedomsupport hi - is there something wrong with the network? Can't seem to receive or make calls.

• Yash Makwana (@CAYashMaks) reported 16 minutes ago

  @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

• Trinity Daniels (@followTrinity) reported 18 minutes ago

  Don't get @FreedomMobile. When your 10gbs are done, they slow down the internet way too much. I can't load basic pages, or any social media apps. Very sad. Anybody know of a real unlimited data company? Even if they do reduce speed, as long it isn't as much as @freedomsupport

• S C (@shitreen) reported 21 minutes ago

  @freedomsupport hey guys, my friends phone isn’t getting any service for any particular reason. Can you help us out?

• Splashyygirl (@tracieannv) reported 32 minutes ago

  @FreedomMobile hey freedom, asking for a friend, why does it make more sense to have more customer reps in your store than customers? Watching customers look in and walk away.....

• Jon (@Jon49071940) reported 35 minutes ago

  @freedomsupport Not something you can test obviously, but we are not sure if we could even make an emergency call if needed?. Last outage was 47 continuous hours, hopefully nobody has any issues during this time.

• Andrew Bardyn (@abardyn71) reported 36 minutes ago

  @freedomsupport Why is my service off, when im under my credit limit?

• Myles Pineau (@MD_Pineau) reported 39 minutes ago

  Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.