Freedom Mobile

Freedom Mobile Outage Report in Sundre, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sundre, Alberta 01/24/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both ends!

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I will also not DM you as customers Need to know that not only is Freedom non competitive and non- affordable but they lack in customer care.

  • CC09437828 C C (@CC09437828) reported

    @FreedomMobile The worst customer service in all phone companies

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport having trouble sending text messages to both other freedom customers and other providers.

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I am so disappointed and disgusted with your Customer Care team who would not help us out for ridiculous US charges. Every other mobile company we deal with has a $10/ day US plan and Freedom just soaked my son. Your staff would not listen and only wanted to argue

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both sides.

  • wileymiley baddie b 🌙 🧸⃤ 🥺⃤ (@wileymiley) reported

    worst customer service @FreedomMobile

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible.

  • me_skhanal sagar (@me_skhanal) reported

    @FreedomMobile Live agent says he needs my login PIN to access my account inorder to suspend a phone line eventhough, I’m already logged in before chat. How can I trust a random person from Freedom to know my PIN?

  • HotDiceMinis T (@HotDiceMinis) reported

    @FreedomMobile Just a heads up your "shop" page is broken for me on mobile and desktop.