Freedom Mobile

Freedom Mobile Outage Report in Sundre, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sundre, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sundre, Alberta 02/23/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyMcDandyCDN ⛄AndyMcDandy 🇨🇦🎄 (@AndyMcDandyCDN) reported

    @freedomsupport No I'm not. Been trying for a week but you guys don't want to help me.

  • jesemipermeable sharmila streaming evermore (@jesemipermeable) reported

    @FreedomMobile my mom was disrespected by one of the retail specialists at West Edmonton Mall. He didnt have to be very rude, very unnecessary. He kept insisting that the promo she's getting for my brother doesnt exist, & gaslighted my mom for being upset by his behaviour.

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile "Their customer service is really poor. They have no idea what is going on and they don't know the answer of 99 percent of customer's questions." #SCAMDEMIC2020

  • Shawn83Star Irie Rasta LoⓋe🇨🇦🇯🇲 (@Shawn83Star) reported

    Dear @FreedomMobile are you really calling my phone and not leaving any messages? Unless it's a FREE upgrade to the next version then please stop. Sincerely, loyal customer.

  • letsgetout YourMaster (@letsgetout) reported

    @FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..

  • sadgirlolo Louise (@sadgirlolo) reported

    @FreedomMobile so I’m trying to pay my account and I can’t????? Wtf

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport Yeah so i was on pre paid. Or post paid? Use the service then pay. Whatever that ones called. I would like to go back to that if I could. With a E-Sim do I have to do this in store? Looking for the BYOP 20gig for $45

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile @freedomsupport "If I could put 0 star then I will put 0. Freedom is the WORST phone provider I’ve ever experience. VERY VERY VERY BAD. I NEVER recommend freedom mobile to anyone" #awfulcompany

  • shysunlight Nat (@shysunlight) reported

    @FreedomMobile I am extremely disappointed in how horribly I was treated by one of your store managers and several of your “customer service” reps. It took a CRTC complaint and hours of time to reach an acceptable resolution. I will NEVER recommend Freedom to anybody