Freedom Mobile Outage Report in Sundre, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Sundre, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sundre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Thomas
(@blushellneon) reported
@USATAlexHSingh @FreedomMobile "Pre-order" for zfold3 on September 4th, retail location. rep "I have no information sorry! maybe cancel it?"... really? this is sad.
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Will Zver
(@wzver) reported
@FreedomMobile what is going on with your customer service? Been trying to upgrade my device with you and was told I’d get a call back (two days ago)…do you not want me as a customer?
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@jenn
(@jenn) reported
@freedomsupport Apple has a 0% APR with no money down. I suspect that would be more valuable to your customers who cannot purchase a device outright.
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Frank.
(@JF_Viljoen) reported
@FreedomMobile iPhones work on your network now?? Had to switch away mere months ago due to having zero service reliability. In yyc mind you. Rep on the phone said it was a known and old issue
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GordonTulloch14
(@GTulloch14) reported
@freedomsupport Hi freedom. I was advised I would recite a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.
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Frank.
(@JF_Viljoen) reported
@freedomsupport Yea and the hopping between towers during a seemingly fine call was a deal breaker for my iPhone 12. I just find it a little rude that you promote a product that your company knows works at a subpar level. Now that I’m on a Telus network the basement is completely fine.
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Gobo
(@34gobo) reported
@FreedomMobile The problem is Freedom doesn’t work appropriately.
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Gaelan McCrea
(@gaelan_mccrea) reported
@freedomsupport My phone has no data connection. It says its connected to the nationwide network and is roaming, and that's fine. But I can't load a webpage or anything. I just don't have an internet connection.
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Ryan Thomas
(@blushellneon) reported
@freedomsupport Where is my zfold3 "preorder", its been nearly a month since launch, I know of others from this retail location that have their devices, but your rep has no answers and zero support. Please help me, they just push me to refund my order, not helpful at all.😒
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Stan Wms
(@StanWms) reported
@freedomsupport just offered to port my number to another service when I spoke to their loyalty department about my bill