Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 03/20/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @FreedomMobile If your site doesn’t even work, I can only imagine what the plan and customer service is like.

  • vim_vimmy Vim (@vim_vimmy) reported

    I pay 100+ dollars a month for this service and ever since I got my new phone I can’t receive calls @FreedomMobile

  • utd_ac AC utd (@utd_ac) reported

    .@FreedomMobile had a horrible experience at one of your stores. Thanks for the ****** service

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport My wife is the "account holder". Twice she's asked me to be added and twice nothing has happened. I want to know why when I was with Rogers with 9GB of data I never went over, and now with Freedom with 16GB of data, my data keeps getting frozen around the 15th of the month.

  • vim_vimmy Vim (@vim_vimmy) reported

    God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile

  • GourabB28976020 Gourab Basak (@GourabB28976020) reported

    @freedomsupport is it a 24/7 support, if she runs into trouble at midnight ?

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile you want your $754? I want $60 credit × 12 months of terrible service, dead lines, data not working. I paid my 2 phones at $150 a month always ontime and had ****** service.. @OttawaCitizen @ottawasuncom

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @freedomsupport No I won’t be doing that. Fix your site and maybe I will check it out later.

  • sylwan Sebastian Sylwan (@sylwan) reported

    @FreedomMobile your policies made it impossible to get your service no matter how hard I tried. 90 days cell history before I can get home internet?? I am moving my family to AB and I need both now, not 3mos later! (not to mention forcing the credit check on the service address)

  • HeavenlyInPink lol◟̽◞̽ (@HeavenlyInPink) reported

    @FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-