Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 11/25/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • notmanishgandhi ㅤgandhi (@notmanishgandhi) reported

    @freedomsupport Customer service of freedom is VERY bad. I called 3 months ago to put my phone on vacation mode they didnt do it. I paid 2 months for no service, when i called i was assured my bill will get from 45 to 40$ for the next 4 months HOWEVER now im getting 50$/month

  • f_shithappens F (@f_shithappens) reported

    @freedomsupport @MajSiddiqui You sure you still have this policy? I been spending the last week trying to return the device that I bought from your store couple days ago. You have a terrible customer support, I still couldn’t return the device and already talked to 6 agents today!

  • batraanmol4293 Anmol Batra (@batraanmol4293) reported

    @FreedomMobile Never ever trust these guys. Charge you for not providing the services. Worst customer care. @CCTS_CPRST Please help

  • RN_winging_it winging it (@RN_winging_it) reported

    @freedomsupport I will when I have time. But been down this road before and the "fix" seems to make zero difference. Had a near emergency the other weekend out of town and despite having a signal on "Away" data did not work at all. Luckily a friend was there as well.

  • notmanishgandhi ㅤgandhi (@notmanishgandhi) reported

    @freedomsupport Customer service of Freedom truly sucks. Call is connected smoothly but when the representative hear about the problem. Surprise, the call gets disconnected. Happened to me 2 times JUST TODAY.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition

  • Wingalpha Morimori 🐯 The Next, Yeet! (@Wingalpha) reported

    @freedomsupport good morning I noticed I havent had signal in some subway stations. Is there mainteinance going on ?

  • chefshithead85 thatGuy (@chefshithead85) reported

    @freedomsupport Been there, done that. Got NO help

  • yapatooots Yapatooots (@yapatooots) reported

    Hey @FreedomMobile, I don't have any signal in subway station today. Are you guys not offering that service anymore?😑

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.