Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 03/22/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr__Dreadz Chris lennox (@Dr__Dreadz) reported

    @freedomsupport Speeds seem very slow today. Below 1mbs. Any problems on your end? Cambridge Ontario. Thank!

  • FreightGuy751 David (@FreightGuy751) reported

    @freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me

  • krzyabn Chris (@krzyabn) reported

    I ordered a sim card twice (because the first one never showed up) and the second one never did either. I have Case ID's for both, can someone help me? @freedomsupport

  • stalwar st (@stalwar) reported

    @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport I am currently texting support but since it all takes so long, Every reply takes 3-5 minutes. You are a phone company. Surely your ability to communicate is quicker than that.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @FreedomMobile has the WORST customer service I have ever experienced.

  • Sweetserver MsSweet (@Sweetserver) reported

    @freedomsupport Nah... I have an S8+, there's absolutely zero reason why my phone starts roaming just outside of Calgary. AND not picking up the signal until I get home. Loyal customer since 2014 wtf

  • stalwar st (@stalwar) reported

    @freedomsupport I did. They want me to order through Amazon. I asked them to send when the system works - nobody seems to take ownership at freedom to sort out issues on your side...

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport These attempts to DM are just a want to APPEAR helpful. I need someone who ACTUALLY will help me.

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.