Freedom Mobile Outage Report in Sutton, Montérégie, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ashley Hynd (@ashley_hynd) reported 9 minutes ago

  @francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful

• #I_STAND_WITH_FARMERS (@Amritzaildar195) reported 9 minutes ago

  @FreedomMobile never buy freedom wrong commitment every time

• david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported 13 minutes ago

  so was talking to someone from @freedomsupport about my issues with upgrading online and was told no i can not do it online i am not eligible due to a recent billing delay? i have to go instore. now tell me how can someone do that when my city is on lockdown?? makes no sense.

• CraigsHotSauce (@CraigsHotSauce) reported 14 minutes ago

  @FreedomMobile just lost a 10 year long loyal customer due to poor customer service

• Ashley Hynd (@ashley_hynd) reported 16 minutes ago

  @freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying

• Ritenowbabs (@ritenowbabs) reported 22 minutes ago

  @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.

• Sean Feldman (@sfeldman) reported 22 minutes ago

  This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(

• HumanRights (@Himansh73858306) reported 22 minutes ago

  @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

• Jon (@Jon49071940) reported 24 minutes ago

  @freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!

• Peter Charnish (@petercharnish) reported 25 minutes ago

  @FreedomMobile is there a way to be in touch with support rather then direct messaging