Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 11/27/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport These attempts to DM are just a want to APPEAR helpful. I need someone who ACTUALLY will help me.

  • TG6ITv32w9ul1Zb M A K (@TG6ITv32w9ul1Zb) reported

    @FreedomMobile How do I report spam messages to you? #7726 doesn’t work. Help! #spam

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

  • iamjeff9000 Jeff Crowe (@iamjeff9000) reported

    @freedomsupport customer here in Ontario, I am getting spam calls hourly from spoofed numbers, anything that can be done without blocking all inbound calls?

  • NikeMitts Nike Mitts (@NikeMitts) reported

    Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

  • RyanTylerThomas Ryan Tyler Thomas (@RyanTylerThomas) reported

    @annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.

  • _BOSS__Ladii Ms Rose ♡ (@_BOSS__Ladii) reported

    Bro why did I ever leave @FreedomMobile , I had 0 problems

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • Sweetserver MsSweet (@Sweetserver) reported

    @freedomsupport Nah... I have an S8+, there's absolutely zero reason why my phone starts roaming just outside of Calgary. AND not picking up the signal until I get home. Loyal customer since 2014 wtf

  • goodry2 虎次郎@マグロが好き　Torajiro-chef (@goodry2) reported

    @FreedomMobile I canceled the contract via chat in November, but the bill for December has just arrived. Freedom Mobile is the worst because the staff is sloppy. And I'm not in Canada anymore.crazy