Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 12/15/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • CGoodrichDesign Carly 'Trans Babe' Goodrich (@CGoodrichDesign) reported

    @FreedomMobile You have lost a customer before they even started. Your team was unable to provide me the device I wanted at an equivalent to the price advertised for postpaid users simply because I do not have the privilege of qualifying for a credit card.

  • Hockstedlers Hockstedlers (@Hockstedlers) reported

    @FreedomMobile Too bad trying to get actual help or answers from anyone there is impossible.

  • JMA_Inugami Inugami (@JMA_Inugami) reported

    @FreedomMobile Too bad your site isn't loading properly currently.

  • stephlackey Steph Lackey (@stephlackey) reported

    @FreedomMobile Account was cancelled. FREEDOM continued to charge us. And now conveniently cannot help us to fix their mistake. I am in disbelief.

  • stephlackey Steph Lackey (@stephlackey) reported

    @FreedomMobile DM’ed. Thanks for trying to the rep who responded promptly. Appreciate your honesty. No solution. For others who may be in a similar situation, be sure to put two names on the account or Freedom WILL take advantage of a son trying to help his aging father.

  • gakrao AK (@gakrao) reported

    @FreedomMobile kindly help me with this issue.

  • SalomeWiredu salome wiredu (@SalomeWiredu) reported

    @sierraabond @FreedomMobile @FreedomMobile continued to charge my account after I closed it and claimed they didn’t receive a notice of cancellation from me. Worst yet, they charged me an additional device charge of $74 for a device I bought outright with no balance. They sent my account to collections.

  • dthemovieguy D the Movie & Game Guy (@dthemovieguy) reported

    @Crackmacs @FreedomMobile @koodo Stay far ******** away from Freedom. They were TERRIBLE. I got mine from the location at McLeod Trail & Heritage (LD Plaza) The service I got there was the worst I've received in my adult life. and she was the ******* OWNER OF THE STORE!!! also their network is trash.

  • Jamhooriat 𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿 (@Jamhooriat) reported

    @FreedomMobile Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals even on the east side of Burnaby mountain, Its frustrating. I'll definitely change my service provider, soon.