Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 02/04/2026 11:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WEATHERxCALIPHA Calipha Turney (@WEATHERxCALIPHA) reported

    @allisterpaquet2 @freedomsupport Imagine pandering to a multi-million dollar corporation? Couldn’t be me; Freedom is cheap for a reason and not because of value, but because of piss poor speeds and horrible reception.

  • HeartofDanielle Daniella Carmen 💡🌎 (@HeartofDanielle) reported

    @freedomsupport It is particular disconcerting when no monies are owed and I have not been a customer for over one and a half years. Shame on you! Your business practices leave a lot to be desired.

  • QueenCaoCao MarshmallowBee 🐝 𖤐🜏 (@QueenCaoCao) reported

    @FreedomMobile Can I change my account from a joint account to my own account if I have proof of work, OHIP card and address, and can't find my birth certificate, even though I've been a customer of yours for years?

  • hallacoast halla 🤎 (@hallacoast) reported

    @freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile I’m paying $45 for 7gb….wtf.

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport any known issues in Surrey BC? I have no service at all. Not even National. Highly unusual to not have any signal at all

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile very bad company to deal with.

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile Wait…I’m paying 45 for 7gb…wtf.

  • cardamommami . (@cardamommami) reported

    @freedomsupport can someone please contact me asap to 1) update my address (which I've attempted to do 6x in 3 years and it was wrong to begin with) 2) fix my bill (I have paid off my device however my bill hasn't gone down)

  • Rolski_ Roland ↟ (@Rolski_) reported

    @FreedomMobile No service when you really need it hurts even more. So if you travel outside your home, good luck.