Freedom Mobile

Freedom Mobile Outage Report in Sutton, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Montérégie, Québec 02/19/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • allisterpaquet2 allister paquette (@allisterpaquet2) reported

    @FreedomMobile You guys are con artists. That is 20 GB of throttled slow internet. Give us real speeds.

  • hallacoast halla 🤎 (@hallacoast) reported

    @freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min

  • RafaelMoureau Raf (@RafaelMoureau) reported

    @FreedomMobile hey I upgraded my device and you're charging me a $45 connection fee??? I have your customer for over 6 years what a way to abuse your loyal customers. I'm the one switching the sim cards from my old phone to the new one.

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile very bad company to deal with.

  • cardamommami . (@cardamommami) reported

    @freedomsupport can someone please contact me asap to 1) update my address (which I've attempted to do 6x in 3 years and it was wrong to begin with) 2) fix my bill (I have paid off my device however my bill hasn't gone down)

  • PurpleRob itsPurpleRob (@PurpleRob) reported

    @freedomsupport out of curiosity, is there a number port change from a land line to an already existing Freedom cell phone service?

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport any known issues in Surrey BC? I have no service at all. Not even National. Highly unusual to not have any signal at all

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Was hoping y’all could assist with An issue im having… For some reason I keep getting send to 3G network when instead of lTE when using Certain apps and making calls

  • casssssl 0507_2230 (@casssssl) reported

    @freedomsupport Nah all good, I managed to get it to $1800.. I did talk to multiple customer support agents and they can’t do anything regarding this.

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile Wait…I’m paying 45 for 7gb…wtf.