Freedom Mobile Outage Report in Sutton, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 19: Problems at Freedom Mobile

Freedom Mobile is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Gogo Land (@GogoLand6) reported 3 minutes ago

  @freedomsupport Why do I have to verify my account EVERY time I log into your site on my personal device?!! Please, fix this.

• Duke Boerschke (@eboerschke) reported 4 minutes ago

  @freedomsupport Your payment system is flawed. Look on reddit and see how many customers are reporting same issue. Maybe Quebecor will fix

• Mohamed El-Khashab (@mikashab) reported 5 minutes ago

  @freedomsupport how to cancel subscription to voicemail, please?

• Duke Boerschke (@eboerschke) reported 5 minutes ago

  @freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.

• Tanmay Chauhan (@enefteeee) reported 5 minutes ago

  @FreedomMobile I upgraded my phone and my esim got deleted from my old phone. I have been trying to contact you constantly but didn’t get any help in particular. Can you please generate a new esim for me on my new phone asap! My work is stuck.

• Shawn Chong (@ShawnChong7) reported 6 minutes ago

  @freedomsupport Is the Freedom cellular network down as of 12:00 pm in North Toronto? I can't make calls!

• Duke Boerschke (@eboerschke) reported 9 minutes ago

  @FreedomMobile I have enjoyed your service for years….until now that is. Stop telling me my credit card is not valid! My bank says otherwise. A google search shows many customers with same issue. The issue is your payment system not the credit cards #freedommobile

• Laura Slater (@gamegirlie2007) reported 11 minutes ago

  @freedomsupport I’ve had many weeks of delayed texts and not sent texts, maybe a new SIM card would help? I’ve started carrying around the sim removal tool because that’s how often I’m taking it out and restarting it. @FreedomMobile

• Yakapov (@1stJakePoole) reported 12 minutes ago

  @freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.

• Michael (@Michael70858663) reported 14 minutes ago

  @freedomsupport Freedom mobile customer service and supervisor lie to you.