Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 11/28/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • moysa2000 Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported

    @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

  • cardamommami . (@cardamommami) reported

    Wow, I think @FreedomMobile may have the worst service. Tried to upgrade my phone went to the store they refused to help, went online and they also refused to help. Guess no upgrade for me and no more money for them! 🥰

  • Wojssource Woj's Source (@Wojssource) reported

    Is there a worse phone company than @FreedomMobile ? Easily the worst service provider.

  • LonghugJessica Jessica (@LonghugJessica) reported

    @freedomsupport This is not a one-time payment, you are on financial support now until you are richer than a retail company

  • JordanJonahOF Jordan Jonah (@JordanJonahOF) reported

    @freedomsupport I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere

  • WestCoast_Lefty #WestCoastBestCoast (@WestCoast_Lefty) reported

    📱 How does @kevinbacon have phone service on knowhere when my partner doesn't even have phone service on the couch? #FreedomSucks @FreedomMobile #GotGHolidaySpecial #GuardiansoftheGalaxyHolidaySpecial

  • AlahnaMK BLM✊🏿✨ & ACAB 🖕🏻 (@AlahnaMK) reported

    @freedomsupport Do you understand the word cash? I’m paying cash for a reason. My bank account is currently having issues. I don’t have a card to use right now. A fee for cash payments is discriminatory to lower income people too. Drop the fee. I shouldn’t have to pay extra to use it.

  • toyomiwuu69 Toyomi (@toyomiwuu69) reported from Brampton, Ontario

    @FreedomMobile my voice services is not working. Is there a network outage

  • JordanJonahOF Jordan Jonah (@JordanJonahOF) reported

    I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers