Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 12/10/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport Ok. I reorder for the tenth time after three days, contacts with Freedom: my Data Internet it doesn't work in a STRATFORD (Waterloo Region) and I have a work for six months, what is the solution? Can you Active my Internet Data? Thanks

  • Amandeep0401 Amandeep Singh (@Amandeep0401) reported

    @FreedomMobile I was charged two times even after full account settlement in July 2022. No refund issued after getting in touch with CS team. This is how you treat your loyal customer.?

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport 5 Days I can’t move any where in Stratford! What u r taking??? You're looking for imaginary arguments and ideas and don't talk about solving the problem: in short, the Internet doesn't work!!! Is there a solution??? Just answer yes or no??????????

  • gavinstatus gavin (@gavinstatus) reported

    @freedomsupport never mind it fixed

  • gamegirlie2007 Laura Slater (@gamegirlie2007) reported

    @FreedomMobile still having trouble with delayed text messages. Messages not sending and messages not being received until hours later. Not super ideal for a new iPhone. #help

  • Stans_Meal StansMeal (@Stans_Meal) reported

    @FreedomMobile Your slogan should be "Freedom From Data and Any Effective Communication" Absolute joke of a service. @CRTC

  • little_potato Ambrose Li (@little_potato) reported

    @freedomsupport This is not the first time this has happened. Can you fix your accounting system? Thanks.

  • MotionRoya Roya Motion (@MotionRoya) reported

    @FreedomMobile Please support Iranian women #mahsaamini #مهسا_امینی

  • Jaysin75 Jason (@Jaysin75) reported

    @freedomsupport Hello .. I can't seem to login in to my account...is there a problem on your end?

  • sunnydevposts Sunny's Game Dev Posts (@sunnydevposts) reported

    @freedomsupport I got a text from someone claiming to be "#FREEDOM MOBILE# Due to a billing erorr, we have issued you a credit. Respond HELP for more info." Is this you guys or a scam caller?