Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 12/28/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tomdshahid Shahid (@tomdshahid) reported

    @FreedomMobile Horrible customer service!! 7 calls in the last 3 days to release my number and every time excuses!

  • oshawapilot Pilot (@oshawapilot) reported

    @FreedomMobile WOW, just….WOW…. What happened to your telephone support? It’s just absolutely terrible now!

  • Swiftshott Schwift (@Swiftshott) reported

    Hey @freedomsupport I’m having an issue with my monthly statement. I’ve got a charge for DN services?

  • trueman832 G Trueman 🇨🇦 (@trueman832) reported

    Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport The latest Samsung system update for the S10 is causing issues with Gear VR. It wants to uninstall it, but it can't. Samsung says it's not them. Is it you?

  • gamer___15 gamer (@gamer___15) reported

    @FreedomMobile stay away from likewize insurance that freedom offers poor customer service and not solving phone issue.

  • starz4 debstarz (@starz4) reported

    @FreedomMobile Why can I not get a copy of invoice needed ???? Online account does not have it and your back office won’t do it. Help needed.

  • Kathy1R Kathy Rodley (@Kathy1R) reported

    @freedomsupport I have a quick question I recently changed my plan to big gig with unlimited calls in Canada I never made a long distance call before. Is it safe and covered to call Calgary to land line non freedom member.

  • lucv317 Luc (@lucv317) reported

    @FreedomMobile how come it's impossible to speak to a home Internet support agent? Tried to resolve an issue on your chat support last month for about 6 hours and still hasn't been resolved

  • jewknowwhattodo Ari Safari 🇮🇱✡️🇨🇦🦔👾🎮 (@jewknowwhattodo) reported

    @FreedomMobile Horrible service, worse customer service.