Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 01/20/2026 05:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • THC96756480 T HC (@THC96756480) reported

    @FreedomMobile mobile internet is down

  • QuinnFatherof4 Quinn (@QuinnFatherof4) reported

    .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. Freedom promise to be but they're all the same in the end. Time to bring in competition from the USA.

  • thewheel5950 Canada-Man (@thewheel5950) reported

    @FreedomMobile Hey your cellphone signal is weak. I can barely use Data in a warehouse where I work. There is a dead zone at the intersection of bayview and York mills. #freedommobile #toronto

  • Trickster4011 Name (@Trickster4011) reported

    @FreedomMobile I was verbally and physically abused by a freedom employee. Don't use their network! I am still in the process of recovery.

  • luttrell20 Terry Luttrell (@luttrell20) reported

    @FreedomMobile Hopefully the phone is better than your service because I can't go into Walmart without losing signal

  • victoriiaarrr VICTORIA (@victoriiaarrr) reported

    @FreedomMobile not working

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • JoelMor94295928 Joel Morris (@JoelMor94295928) reported

    @FreedomMobile Why does the Freedom Mobile Website report that there are no service outages but when I contact customer service to inform them that I have no cellular service, they insist that this is because of a service outage? Somebody is not being honest with their customers

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    Not one to complain, but @FreedomMobile and its network just stinks. 6+ years as a loyal customer with multiple line. Network is getting worse + lucky to even connect many times. Even for emergencies. Brutal. I guess you get what you pay for. #wireless #unhappycustomer

  • EmpressCarri Carrie (@EmpressCarri) reported

    @FreedomMobile Guys the internet is still down, any updates on service restoration???