Freedom Mobile Outage Report in Sutton, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Payan
(@zzyzyman) reported
We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.
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Nicolas RuizTorres
(@nicoruiztorres) reported
@freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!
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tito
(@hebero1984) reported
@freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out
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Tameesia
(@TameesiaMusic) reported
@FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones
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doobydude
(@doobydude420) reported
@freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data
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tito
(@hebero1984) reported
@freedomsupport once again your networks are down and I can't send any text msgs
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rob baxter @b5baxter@social.coop
(@b5baxter) reported
@freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."
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Don Bruce
(@DonBruce73) reported
@FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.
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☠️Dave Sokolowski🇨🇦🏴
(@ATonofFun) reported
@freedomsupport No, because your website is shite, there's nothing you can do to help, I have to physically go to a store and waste my time there as opposed to just ordering off the web because I've been a customer for seven years
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Catherine Kelly-Brown
(@cathyincanada) reported
@freedomsupport After more than a decade, I'm leaving over the lack of empathy, not removing the full 5 days of $7 charge, and not offering compensation for the extreme distress that not delivering promised service caused me.