Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 12/09/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations

  • SneedyShallot Fnu (@SneedyShallot) reported

    @FreedomMobile I am currently paying more than that for 12 gig. How do I sign up for this? Cancel service and call back?

  • _CXVO Casssss (@_CXVO) reported

    @FreedomMobile y’all need to fix up

  • HeartofDanielle Daniella Carmen 💡🌎 (@HeartofDanielle) reported

    @FreedomMobile Do not even bother with this internet provider. Worst customer service on this planet. All offshore customer reps. Billing issues created by them end up with threats from collection agencies. For $35. Choose another company. Run the other way!

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile This is my second attempt to return to freedom as a customer who was with you before freedom in the wind mobile days I can tell you exactly why I left in the first place but then to send me emails saying let's win back your service and then you tell me I can't????

  • NavsKaur Navneet Kaur (@NavsKaur) reported

    @FreedomMobile Sad to know that you would like to let a loyal customer go rather than match a phone plan your competitors are providing! #disappointing

  • Sidular Sidular! (@Sidular) reported

    @ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.

  • annnaxvii annnaxvii (@annnaxvii) reported

    @FreedomMobile Worst company don’t even bother!

  • fleffras steph (@fleffras) reported

    I pay $100 a month for my service and I go to a cottage an hour and a half away from my house and I can't even use data. Then I get told more nationwide data is $45 for 3 gb. Literally half of my bill. I can't wait to switch service providers @freedomsupport

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.