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Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • anthony16024029
    @Sungmanitu (@anthony16024029) reported

    At @FreedomMobile I will. Not pay for services NOT PROVIDED (.) I HAVE SPOKEN TO YOUR REPRESENTATIVE AT 611 & I AM TOTALLY DISSATISFIED WITH THE LACK OF SERVICE (.) I won't be paying for services I don't receive on two phones (.)

  • vtotten
    Victoria Totten (@vtotten) reported

    @freedomsupport Thanks. I’ve already been in contact with customer care and have filled out the form for CCTS response. If the social Mercia team can help, then I’m happy to DM you also.

  • wademac88
    wade (@wademac88) reported

    @FreedomMobile has me paying almost $100 a month for a service that ALMOST works as long as your standing in the right spot #scam

  • ganjaginga
    S (@ganjaginga) reported

    @FreedomMobile why am i paying $80+ for 5G when your service has been trash for the last two weeks

  • emd20000
    ANAVRIN (@emd20000) reported

    @FreedomMobile WORST MOBILE INTEREST PROVIDER EVER 😡😡

  • Outdoor_Easy
    Duffy Monaghan (@Outdoor_Easy) reported

    @freedomsupport No. Lol. I don’t want to pay more money at all. I want a broader network where my freedom data works outside of Ottawa. That would be what I’m after.

  • AvaMariaKers
    AvaMaria.Kerš (@AvaMariaKers) reported

    @FreedomMobile when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • rootcauseteam
    What's The Real Cause? (@rootcauseteam) reported

    @freedomsupport I have nationwide, but not freedom here. Tower penetration doesn't seem to be an issue

  • MariahBumstead
    MariahBumstead (@MariahBumstead) reported

    @freedomsupport Unable to get on network and make calls.