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Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon49071940
    Jon (@Jon49071940) reported

    @freedomsupport Cell service is down again in new tecumseth Ontario. What is the issue with these frequent outages?

  • AggamPurba
    Aggam Purba (@AggamPurba) reported

    @FreedomMobile Hi Freedom, Yesterday I went to one of your stores, to get a new device but I had to experience poor customer service 🥺. I badly needed the phone.

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport As discussed on DM, the order, surprisingly, could not be located on Freedom's system. This was not what we expected and unfortunately, seems no resolution feasible.

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything on DM. Worst service ever. You did not see it because you do not need to solve any issue. Worst service ever

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I already wasted 6 hours and would not waste more. All information on file in your system. Worst service ever.

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I sent and never resolved. Please stop playing around things

  • twinkytwoyou
    twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile YOUR call centre! 10 calls are reprehensible! YOU need to correct now and fire & clean house.Can tell you this, in business had anybody talk like that they’ll be fired in less than half of a second. Fix this! .#cRtc #reprehensible #livid

  • nanaimostation
    Alex Argyll (@nanaimostation) reported

    @FreedomMobile I really hope you aren’t trying to force me to change my plan by refusing to accept payments from methods that have worked fine for over a year. Because no. I like my legacy plan. Fix your billing.

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You can check your customer service with the information on my file to know

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport worst service ever. Not recommended