Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 01/19/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sophilosophie14 sophie assal (@sophilosophie14) reported

    @TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps

  • iamsingh78 iamsingh (@iamsingh78) reported

    Hi @freedomsupport ! I am trying to reAvh you on phone .but i have been waiting from so long ,but no response .Pathetic service

  • Goalee39Lee Dennis Lee (@Goalee39Lee) reported

    @freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.

  • ChefGibson Michael (@ChefGibson) reported

    @FreedomMobile freedom mobile is a ******* rip off...selling 5G phones at Top dollar and all they have is a 4g network... SHAME.

  • Chaityadeep Chaityadeep S Mainee (@Chaityadeep) reported

    @FreedomMobile My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.

  • akashde10724268 akashdeep singh (@akashde10724268) reported

    @freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300

  • andrewsdad2007 Martin Beattie (@andrewsdad2007) reported

    @Crackmacs @koodo @FreedomMobile i’m on the Shaw free plan, pay $10 a gig for data that rolls over if i don’t use it. you connect to their hotspots all over the city so don’t use much data. No issues at all.

  • Chaityadeep Chaityadeep S Mainee (@Chaityadeep) reported

    @FreedomMobile You just don’t care about your customers or the current situation in the world. Rather than making things easier for your loyal customers, you just made it much worse. I had not at all expected to be thrown away like a garbage after giving you business for 2 years

  • chvntellll . (@chvntellll) reported

    @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP