Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 02/18/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • geebs1983 Jordan Downey (@geebs1983) reported

    @bartekploc @FreedomMobile Good luck contacting these clowns, been on hold for 45 mins so far listening to nothing but the same repeat music BS because of Freedoms mistake. My mistake was going with this service, do yourself a fav and find a better service.

  • vim_vimmy Vim (@vim_vimmy) reported

    I’ve called so many times trying to fix my service and still yet my calls are being dropped. I literally cannot receive calls or place calls ! @FreedomMobile

  • FewDemitrius FewDemitrius (@FewDemitrius) reported

    @virginmobilecan the network has been trash lately .. thinking about going back to @FreedomMobile

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @freedomsupport No I won’t be doing that. Fix your site and maybe I will check it out later.

  • MatthewSKP Matthew Bate (@MatthewSKP) reported

    @FreedomMobile @Rogers @BellMobility Who wants me? Freedom says that I didn't pay them yet my bank says I did. I've got 150 tab left, I'm going to fight to get my money back for theft. I've been with Freedom for 2 years, no issues whatsoever. This is very disappointing.

  • donnaisreading donnaisreading (@donnaisreading) reported

    I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.

  • MindFlayerMusik Snowangel, the poorly mixed song (@MindFlayerMusik) reported

    @ri_ni_b @FreedomMobile The number thing is just how it works. You are able to port out to another plan at another phone service company if I am correct but if ur just gonna terminate your contract, and not port out, then you lose your number. That’s what happened when I switched to freedom from bell.

  • SearchFwd Margie Peskin (@SearchFwd) reported

    @freedomsupport is there a system issue with payment processing? I'm having trouble topping up my account

  • CanadiEnby All Cops Are Buttholes (@CanadiEnby) reported

    @FreedomMobile Hi there, for the second month in a row I have to pay my bill via my bank website because your website won't respond after I input my CC info. My roommate has been having the same issue too.

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport @freedommobile sucks