Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 01/28/2026 18:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • miketgould Mike Gould (@miketgould) reported

    I love working in Okotoks but @FreedomMobile I swear you guys gotta put some towers down here or I might lose my mind

  • wandaeby WunderWandy🤓 (@wandaeby) reported

    Hey @FreedomMobile where are deals for existing customers wanting to change their plan. Do I need to stop being a customer to become a new customer to get a deal (I have my own phone)?

  • mysticcshadow 🟣🖍♋🦀❤💙Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🐘🦀 (@mysticcshadow) reported

    Yo #FreedomMobile where is my phone service at?

  • yessfac1 Judith McLaughlin (@yessfac1) reported

    @FreedomMobile @freedomsupport need some help here

  • TheRealBroBilli Bro Billious (@TheRealBroBilli) reported

    Is it just @FreedomMobile or is Instagram actually down ?

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    @FreedomMobile 3 times your philipins call centre people disconnect the phone as they do not know there job what the awful service .totally mess

  • BiddyInTO T.Biddy (@BiddyInTO) reported

    @asifintoronto @FreedomMobile @Bell Don't bundle, if you want to always be in communication. During that (disgraceful) Rogers outage, I still had phone service and internet because my cell was not Rogers. My friends were completely out of luck. Maybe there is a savings bundling, but security is great.

  • ReverendAliks ⚡Reverend Storm✨ (@ReverendAliks) reported

    @FreedomMobile how long after a payment made by credit card through the app does disconnected service come back?

  • BethVandenboog1 BethVandenBoeken (@BethVandenboog1) reported

    @freedomsupport Is freedom mobile having issues today? I don't seem to be able to use data. Its a bit of a problem.

  • HolliB123 Hollí Ní Bhreasláin (@HolliB123) reported

    @freedomsupport Hi, I have been having ongoing issues not being able to access my account for a week and the issue has not been resolved despite contacting several customer service agents. I need access to my account ASAP please