Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 02/13/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewSKP Matthew Bate (@MatthewSKP) reported

    @FreedomMobile @Rogers @BellMobility Who wants me? Freedom says that I didn't pay them yet my bank says I did. I've got 150 tab left, I'm going to fight to get my money back for theft. I've been with Freedom for 2 years, no issues whatsoever. This is very disappointing.

  • WinterBourneTO Winter. (@WinterBourneTO) reported

    Fellas @freedomsupport, is there a problem with your data today? My data keeps going in and out today. I mostly have it but then I l’ll have an outage for a few minutes then it comes back again for a while then again outage for a bit. What’s going on?

  • utd_ac AC utd (@utd_ac) reported

    .@freedomsupport had a horrible experience at one of your stores. Thanks for the ****** service

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • FewDemitrius FewDemitrius (@FewDemitrius) reported

    @virginmobilecan the network has been trash lately .. thinking about going back to @FreedomMobile

  • AliamnerLoL Aliamner (@AliamnerLoL) reported

    @FreedomMobile I get better reception in a costco than I do at City ******* Hall. Your reception and speeds are laughable. Your prices are not worth it if you can't use it 80% the time. Warning to anyone interested, if you value reliability, good speeds, and signal, don't spend your money here

  • posteggme Erin (@posteggme) reported

    @freedomsupport Thanks for fixing my issue so quickly! Tech support confirmed my name was updated properly :-)

  • HeavenlyInPink lol◟̽◞̽ (@HeavenlyInPink) reported

    @FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-

  • amaabarwuah bossman. (@amaabarwuah) reported

    @freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.

  • SearchFwd Margie Peskin (@SearchFwd) reported

    @freedomsupport is there a system issue with payment processing? I'm having trouble topping up my account