Freedom Mobile

Freedom Mobile Outage Report in Sutton, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sutton, Ontario 02/01/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 1stJakePoole Yakapov (@1stJakePoole) reported

    @freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.

  • Alex04162176 Alex (@Alex04162176) reported

    @freedomsupport Called Freedom mobile when it happened, advised to go to kiosk to reactivate service. In kiosk payment can't be completed and I better of with postpaid plan. So basically needed to cancel phone number, and pay with SAME credit card for postpaid plan, which I also asked to prepay

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport how to cancel subscription to voicemail, please?

  • eboerschke Duke Boerschke (@eboerschke) reported

    @freedomsupport Or ask Customer Service how many calls they have received concerning processes errors. Have IT look into it. Stop insulting customers by saying the bank has declined their card.

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport You just want me to DM so people don't get to see what kind of company you really are I'd rather just tweet my problems out about your crappy company

  • ShawnChong7 Shawn Chong (@ShawnChong7) reported

    @freedomsupport Is the Freedom cellular network down as of 12:00 pm in North Toronto? I can't make calls!

  • Porscha_Aubrey Porscha Aubrey (@Porscha_Aubrey) reported

    @FreedomMobile I’m having trouble getting service, are the servers down or something? I’ve restarted my phone multiple times and even updated it and its only gone from no service to sos

  • eboerschke Duke Boerschke (@eboerschke) reported

    @FreedomMobile I have enjoyed your service for years….until now that is. Stop telling me my credit card is not valid! My bank says otherwise. A google search shows many customers with same issue. The issue is your payment system not the credit cards #freedommobile

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport Freedom mobile customer service and supervisor lie to you.

  • Whorror5 Whorror (@Whorror5) reported

    @freedomsupport I just called to pay via phone… still not working. And it’s not my card because after the phone thing wasn’t working I went to pay my Rogers bill (wifi) and was no issue