Freedom Mobile

Freedom Mobile Outage Report in Terrace, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Terrace, British Columbia 03/14/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @FreedomMobile Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany

  • GTM618 Golden Gamer Graham 🎮🇨🇦 (@GTM618) reported

    A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    After complaining to corporate and sending them a letter @FreedomMobile I never received a reply, an apology, nothing so I am now taking mine @UntilTheNextTee and my sons phone from them going to Bell.. my recommendation DON’T GO TO FREEDOM!! They are the worst and disprespectful

  • ritenowbabs Ritenowbabs (@ritenowbabs) reported

    @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.

  • Denteen8 Pickle (@Denteen8) reported

    @TheJUNOAwards @FreedomMobile @tatemcrae Man. Canada’s music industry is as lame as ever. Ruining potential greatness by subjecting its young stars to becoming value brand versions of American popstars only to discard them when the fad dies down. Do better.

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @FreedomMobile Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany

  • FrostedSiren 🧜‍♀️ #SaveSheikhJarrah - Kate (@FrostedSiren) reported

    @freedomsupport . . . I just explained the issue. Why does this require a DM?

  • ritenowbabs Ritenowbabs (@ritenowbabs) reported

    @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @freedomsupport Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany