Freedom Mobile

Freedom Mobile Outage Report in The Bush, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in The Bush, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in The Bush, Ontario 02/20/2026 06:15

February 20: Problems at Freedom Mobile

Freedom Mobile is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful

  • __cambennett Cam Bennett (@__cambennett) reported

    Made a huge mistake switching to @FreedomMobile saving $70 a month isn’t worth having to sleep inside a cell tower to get service. You suck

  • Marie1Kate Kate (@Marie1Kate) reported

    Ne cautious @FreedomMobile @freedomsupport users received random text number never seen before claiming to be freedom. Due to update I must down link or lose services.

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

  • ritenowbabs Ritenowbabs (@ritenowbabs) reported

    @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

  • GTM618 Golden Gamer Graham 🎮🇨🇦 (@GTM618) reported

    A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything

  • missdesai88 Kesha (@missdesai88) reported

    @FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.

  • nS_Nitin Nitin Singh (@nS_Nitin) reported

    @freedomsupport bought airpods pro from you guys last year. Purchase invoice does not have serial number. Need help.

  • CraigsHotSauce CraigsHotSauce (@CraigsHotSauce) reported

    @FreedomMobile just lost a 10 year long loyal customer due to poor customer service

  • ritenowbabs Ritenowbabs (@ritenowbabs) reported

    @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.