Freedom Mobile

Freedom Mobile Outage Report in Thompson, Manitoba

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thompson, Manitoba

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thompson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thompson, Manitoba 02/12/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kemosite Kevin Montgomery (@kemosite) reported

    I received my last byte from @FreedomMobile last night. They don’t offer service in the area where we’ll be moving for @papineauhomes. We’ve switched to @koodo, but I recommend Freedom to anyone where that service is offered.

  • SkynetArts Skynet (@SkynetArts) reported

    @FreedomMobile i am returning my home internet tomorrow morning first thing. Your entire company is garbage. Can't even get information related to home wifi usage. Freedom mobile sucks ***

  • therealjugni jugni (@therealjugni) reported

    @FreedomMobile Does customer service use another measure for time? 5 min hold is nearing 30. The issue again is over billing as out of network, when all calls are within the network. #regularoccurance #

  • Rad6Norin Norin Rad (@Rad6Norin) reported

    @freedomsupport Assist? You lazy morons don't do anything of that sort. If it was a phone call asking for help. You guys would hang up the phone or put it on hold forever..

  • PaigeMyka Myka Paige (@PaigeMyka) reported

    @freedomsupport This is what I thought!! You really should have the people that work for you know this too.. They were about to loose a loyal customer telling her that there is no service for her phone here!! She was looking for other cell companies!!! Don't you train your employees??

  • Satya_SRT Satya (@Satya_SRT) reported

    @FreedomMobile when I called on your customer care number, they are saying it is not possible to revert back to the previous plan.

  • JStoeckl ✨ Twiglymcgee 👾 (@JStoeckl) reported

    @FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?

  • Satya_SRT Satya (@Satya_SRT) reported

    @FreedomMobile I don't understand if your customer executives are capable enough to understand the query from the customer. I have asked for a better plan and your executive ended up changing the plan to a higher amount, what kind of service is this? #FreedomMobile

  • MegGillisPhotos Meg (@MegGillisPhotos) reported

    @FreedomMobile Why is it such a hassle to do anything on your services! Your phone staff can't spell my name right or do anything with my account and yet I have to go into a store just to be told I need to phone customer service. Stop sending me in circles over simple fixes!

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!