Freedom Mobile Outage Report in Thompson, Manitoba

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Thompson, Manitoba

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thompson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Wasaf Bari (@BariWasaf) reported 7 minutes ago

  @FreedomMobile I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

• It’s Trevor, You **** (@trefwar) reported 9 minutes ago

  @freedomsupport I want to cancel my service and apparently your phone support is incapable of doing that. No option to cancel on site, several hour wait for a “call back”, only reinforcing my decision to leave

• Wasaf Bari (@BariWasaf) reported 10 minutes ago

  @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

• Colin In London (@CJMELondon) reported 11 minutes ago

  In all of the years that I've been a Wind Mobile/Freedom Mobile customer, I have never received a phone call from a live representitive about my bill being overdue until today. Seems suspect, so I didn't give her any information. @freedomsupport? Any comment?

• Veena Peravali (@veenaperavali) reported 16 minutes ago

  @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

• Kevin Musial (@kevinek95) reported 16 minutes ago

  @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

• Shma Singh (@ShmaSingh) reported 16 minutes ago

  @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

• Shma Singh (@ShmaSingh) reported 18 minutes ago

  @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

• (@helenle_) reported 21 minutes ago

  @freedomsupport hi I need to send an email about my experience yesterday with a really helpful employee of yours. Can you help with this?

• Shma Singh (@ShmaSingh) reported 24 minutes ago

  @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?