Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (31%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Abe Froman
(@arandommoe) reported
@FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.
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Ella
(@Ella_S94) reported
@FreedomMobile is something wrong with your service? My phone and brothers phone has been saying no service on and off the past few days….
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Krazy Kanuk
(@kanuk_krazy) reported
Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.
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Purab
(@nishan11423) reported
@freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help
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Krazy Kanuk
(@kanuk_krazy) reported
Anyone that is with @FreedomMobile I suggest switching to @Bell , at least bell cares about there customers, where @freedomsupport does not. It's been a year and half with problems and I'm still in the same spot I was when the problem started. Just horrible
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ray ganong
(@rganong) reported
Very poor customer service experience with @freedommobile #Frustration
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ㅤgandhi
(@notmanishgandhi) reported
@freedomsupport Customer service of Freedom truly sucks. Call is connected smoothly but when the representative hear about the problem. Surprise, the call gets disconnected. Happened to me 2 times JUST TODAY.
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Cisco Pup 🏳️⚧️🐶🏳️⚧️
(@Wolf_Cisco) reported
@freedomsupport I'm having connection issues in Vancouver. No balance overdue and my phone says its connected to the network but I have no data but I can still make calls
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thatGuy
(@chefshithead85) reported
@freedomsupport Been there, done that. Got NO help
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thatGuy
(@chefshithead85) reported
@FreedomMobile what? Nothing after that? Cat got your tongue? Delete my account, please. I’m STILL waiting for a pin. Not paying you for your lack of efficiency, sorry. **** company, **** customer retention