Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Belibra (@Belib16) reported 7 minutes ago

  @freedomsupport is freedom having issues in the edmonton area? I can't seem to text out and neither can other family members using freedom. Calls are still working and internet seems to be working as well.

• Keri Keil (@KeilKeri) reported 11 minutes ago

  @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• Esther (@Esther46370627) reported 11 minutes ago

  @freedomsupport #COVID #BOXINGDAY please can I get a DM link as I am currently being abused by a Freedom agent named S.C on Twitter. This person does not read and is infuriating - agent also keeps telling me to go to a store - please help

• Bruce Elrick (@virtuous_sloth) reported 12 minutes ago

  @Crackmacs @BradHenke2 From what I can see, Shaw is leveraging the Freedom LTE network. I was on Freedom from when they were WindMobile, back in the dark days before Calgary upgrades. I moved 4 lines from FreedomMobile to ShawMobile using the $15/line-month but discounted to $0 and just pay by the GB.

• Esther (@Esther46370627) reported 15 minutes ago

  @freedomsupport @BaDOAN hi, did you get anywhere with Freedom as I have the same problem

• Adam Jackson (@KWAdamJ) reported 18 minutes ago

  @freedomsupport Merry Christmas! Any issues with text messages today? Just got a new phone and text messages won’t send at all. iMessage is fine, but SMS won’t send.

• Keri Keil (@KeilKeri) reported 20 minutes ago

  @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• cm (@Crackmacs) reported 21 minutes ago

  @gfinockio @koodo @FreedomMobile Mr went with freedom. Hes never been a client. Looking forward to seeing if they have improved

• Adriana (@StinsonAF) reported 25 minutes ago

  @freedomsupport having issues sending MMS. Anything down?

• Cousin Kate (@KateKutka) reported 28 minutes ago

  @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.