Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• sue butler (@msuebeeCA) reported 6 minutes ago

  @freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile

• 虎次郎@マグロが好き　Torajiro-chef (@goodry2) reported 6 minutes ago

  @FreedomMobile I canceled the contract via chat in November, but the bill for December has just arrived. Freedom Mobile is the worst because the staff is sloppy. And I'm not in Canada anymore.crazy

• Miss...🌚 (@amyna_mysha) reported 6 minutes ago from Edmonton, Alberta

  @freedomsupport I need help with my account

• Sofaking Cool (@ClamHammer3666) reported 7 minutes ago

  @freedomsupport hey there. Are there any issue with the service? People calling me are saying that they get "this number is not in service" messages some times when they call me today.

• Ryan Tyler Thomas (@RyanTylerThomas) reported 8 minutes ago

  @annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.

• PapaGord (@audiobeing) reported 11 minutes ago

  Looking for a cell phone provider? Stay away from @FreedomMobile they are all about the $$ and not about the customer

• Nike Mitts (@NikeMitts) reported 11 minutes ago

  Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

• PapaGord (@audiobeing) reported 12 minutes ago

  Well @FreedomMobile messaged me to help which I thought was great until I’m getting the same results as before. So avoid using them if you can.

• PapaGord (@audiobeing) reported 12 minutes ago

  @FreedomMobile your customer service is a ******* home. Guess it’s all about the $$ and not the people you screw over

• Ms Rose ♡ (@_BOSS__Ladii) reported 15 minutes ago

  Bro why did I ever leave @FreedomMobile , I had 0 problems