Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 01/16/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Nav28435421 Nav (@Nav28435421) reported

    @FreedomMobile charging me international roaming while I was on Vancouver Island is not right. Customer service is refusing to reverse the charge even though the coverage map shows that it's covered under Nationwide. @CCTS_CPRST @CTVNewsVI

  • Dskoots1 Skitscott (@Dskoots1) reported

    @FreedomMobile Wow i pay twice that for the same amount of Data at Virgin plus, it is too bad my contact ends in December

  • Sandra493929 Sandra (@Sandra493929) reported

    @freedomsupport Actually it still doesn't work.

  • lfrenchurban layne.french (@lfrenchurban) reported

    @freedomsupport hey on the road in Kelowna. My phone only works on wifi and says emergency calls only. Wife's is also acting up. Is there a network outage?

  • QuinnFatherof4 Quinn (@QuinnFatherof4) reported

    .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. Freedom promise to be but they're all the same in the end. Time to bring in competition from the USA.

  • SaintChirp Saint Chirp (@SaintChirp) reported

    @FreedomMobile What's up with your (non) service...AGAIN!?

  • MikeFromBC123 Mike of the North (@MikeFromBC123) reported

    @freedomsupport I’m happy with everything else about Freedom, but the service that day was really bad. Just kept blaming us. Didn’t care we were 20-30 kilometres away from the US in Canada.

  • warrenisweird 𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported from Ottawa, Ontario

    @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

  • 8220 Henry (@8220) reported

    @freedomsupport I have had no cell phone service in the trenton ontario area for most of the afternoon and evening. Is Freedom service down?

  • thewheel5950 Canada-Man (@thewheel5950) reported

    @FreedomMobile Hey your cellphone signal is weak. I can barely use Data in a warehouse where I work. There is a dead zone at the intersection of bayview and York mills. #freedommobile #toronto