Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• jesus ferreira junior (@JesusPainter72) reported 4 minutes ago

  @FreedomMobile Please tell customer service to answer the Fhone

• Salma (@Salma31097164) reported 6 minutes ago

  @FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company

• Call Me Scotty (@andreammscott) reported 6 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• Anna (@Anna75403517) reported 7 minutes ago

  @freedomsupport I am a loyal customer. I have a few lines here. I have referred several of my friends. It seems you are not willing to keep me.

• Ashes2Poetry (@ashestopoetry) reported 10 minutes ago

  @freedomsupport I have been having multiple unsuccessful interactions with customer service. They are unable to explain why Freedom Mobile is not processing payments at this time. Please provide a response. I do not want to DM anymore. It's unproductive.

• 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported 12 minutes ago

  @freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?

• James (@WilluMilkit) reported 12 minutes ago

  @signalapp Love the app. Great and quick support last week when I had issues with @Telus but not @FreedomMobile

• C.J Guevara (@carlos1984kid) reported 19 minutes ago

  @FreedomMobile Tried to pre order since I am up for renewal but even if you get 65 plan with 35 tabs they still want over 1000 upfront t. Sound ridiculous might have to look into new provider after 8 years of being a wind/freedom customer.

• patrick (@unrealpat) reported 20 minutes ago

  @freedomsupport Thanks for this. Im already a freedom customer with a plan and device. Im not looking for a new plan, just a non-smart phone to have as a backup.

• Steph Lackey (@stephlackey) reported 23 minutes ago

  @freedomsupport Terrible company. Overcharged on an account so I cancelled it but keep getting billed! Freedom won’t fix their mistake because I can’t remember my pin (months after I cancelled). Multiple phone calls have been made and no progress. Can anyone help resolve this? Service reps won’t