Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 11/15/2025 22:35

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • bugsnew Robert Newbigging (@bugsnew) reported

    @freedomsupport Can you please fix your website? Unable to login. As soon as I log in, I see the payment screen for a split second the back to the log in screen. Tried this on all platforms, same issue

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @plutoorbust @DaveSfmg54 @FreedomMobile Hahaha have you called and had any real issues where you had to speak to customer service or you one of Freedom Mobile's employees sticking up for them, because you're obviously oblivious to the lack of service apparently

  • Nazkamani Nazir Kamani (@Nazkamani) reported

    @RetroIffy @freedomsupport Absolutely right, they don’t give a damn . They also lock your phone so you can’t move away. Be careful consumers.

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport Never get a new phone with this company

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport 1am whaaaat??? They're taking calls till 1am?? holy damn. That's incredible. Well I kinda wanna talk to Loyalty. Are they taking calls till 1 am as well?

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport Banchod never come back this company is garbage all the way to hell

  • freedomsupport Freedom Mobile Care (@freedomsupport) reported

    @RetroIffy @FreedomMobile Hi Zain, just to clarify, we informed you we would not sell our customer's information. If you need additional support or clarity on your situation please provide the account specifics required for us to help out. -S.T.

  • kaywhxtever ㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤ (@kaywhxtever) reported

    @freedomsupport hi I would like to cancel a line

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport I pray to god you never ever come back ever again

  • CaribbeanBreez_ CaribbeanBreeze (@CaribbeanBreez_) reported

    @_tweeeet_ @freedomsupport Oh it gets worse! Their customer service is a complete joke of poorly trained reps that don’t know much about their primary service. Pathetic.