Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 09/15/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • duhaime_michael Michael Duhaime (@duhaime_michael) reported

    @freedomsupport same issues here...phone tells me my service has been suspended even though I'm on auto pay and paid on Apr 9. Can't log into website either, tried 5 times. What's going on????

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported

    So....@FreedomMobile, let's talk about switching my service from Fido to you.

  • _MaxKing MaxKing100 🍁 (@_MaxKing) reported

    @carlos10876520 @freedomsupport Rogers is down, you can't call Rogers (incl. Fido & Chatr) customers.

  • AhilJaffer1 Ahil Jaffer (@AhilJaffer1) reported

    @freedomsupport I am having issues with sending a text, none of them are going through. what is Going on??

  • wjcmIII Cam (@wjcmIII) reported

    @freedomsupport what's going on with the network???? No updates to the fact that the system is down??

  • Tomran39 Tony Omran (@Tomran39) reported

    @RogersHelps This is embarrassing. Everyone switch to @FreedomMobile we have signal!

  • geebs1983 Jordan Downey (@geebs1983) reported

    @freedomsupport waiting hold for over an hour to talk to support, this is ridiculous

  • brycxz the m (@brycxz) reported

    @lherealchieff @FreedomMobile help 🙏🏻

  • AverageJo44 Average Joe (@AverageJo44) reported

    @freedomsupport @Elorac911 WHY don't you ANNOUNCE that you have a widespread outage????????

  • af__michael Michael (@af__michael) reported

    @freedomsupport what’s wrong with your cell service. Calls don’t work