Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Rugby Dude (@moe_mnf) reported 2 minutes ago

  @FreedomMobile Signing 2 year contract with @FreedomMobile and realizing that their network doesnt work anywhere!!!

• Kimakazee👻 (@Kimakazee_) reported 3 minutes ago

  Honestly, worst service ive ever gotten from @FreedomMobile what a joke man, has the option to suspend your service, which i did under the impression i wouldnt be charged, and yet they still charge me and wont even entertain the fact that its misleading and wont help me at all

• Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 6 minutes ago

  @kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.

• Belibra (@Belib16) reported 6 minutes ago

  @freedomsupport why is it that I can't send long texts to people? My siblings with the same phone and different phone company have no issues doing long texts.

• tooyoung (@Fire4418) reported 8 minutes ago

  @freedomsupport So since you didn’t unlock properly This is something you should fix

• alexander brodhagen (@abrod91) reported 9 minutes ago

  @FreedomMobile why is it when I have full bars that I get the least amount of service, can’t even load a tweet with this service!

• an apt user name (@deadgirlwendi) reported 11 minutes ago

  @freedomsupport why bother? it's just going to happen again next month. If it weren't for the fact i should only be paying $15/month for this, i would have left already. since you guys keep hitting me at $20, i'll just find another service

• Jake (@Cheeryarbiter) reported 17 minutes ago

  @freedomsupport Hey, I'm just wondering if you're getting reports of SMS failing to send? I'm having iffy issues sending texts, I can be retrying for 15 minutes before it either sends or I take a screenshot and it sends immediately. Been about 2 weeks-ish like this

• Jake (@Cheeryarbiter) reported 20 minutes ago

  @freedomsupport I'm not the owner of the account, would you still be able to help?

• Peninah (@PeninahTweets) reported 25 minutes ago

  @FreedomMobile is cellular service down in Toronto?