Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Hermon Tesfaghebriel (@darealhermon21) reported 3 minutes ago

  Customer service is the lifeblood of every business. I cant tell you the number of times Ive stayed with companies because of the service and peace of mind they provide. That being said the past 2 weeks, @TDBank_US & @freedomsupport have dropped the ball. #whowantsmybusiness

• Satya (@hirpara3) reported 4 minutes ago

  @FreedomMobile In Ponoka, AB it's always roaming. Please fix the issues.

• Miles Harrison (@milesdh11) reported 5 minutes ago

  @FreedomMobile this is just as tastless as those staples ads. if you hate kids keep it to your damn self

• Katy (@Katy47932435) reported 7 minutes ago

  @QuantumXERO @freedomsupport Same issue

• Charanjit Suman (@charanjitssuman) reported 9 minutes ago

  @freedomsupport I understand, since there was no resolution, this was our last resort. She is active on chat now.

• Charanjit Suman (@charanjitssuman) reported 9 minutes ago

  @freedomsupport Instead of telling us how to contact you, which we already did, can you help her get the phone started immediately.

• Charanjit Suman (@charanjitssuman) reported 11 minutes ago

  @freedomsupport She doesn’t have a social media account. I am trying to help her get the resolution.

• C.D. (@NaijaSweet) reported 13 minutes ago

  @freedomsupport Are you getting complaints about LTE+ service? LTE+ shows on the phone but data is like dial up speed. Also phone going from LTE+ to 4G, back and forth while sitting in the same spot for lengths at a time. Not receiving emails for hours and then getting a bunch all at once...

• Kim Khan (@kimkhan) reported 13 minutes ago

  @FreedomMobile I want to break free from their terrible service. Its like a @freedomjail. After the data cap, their support said its 9600 modem speed. Im thinking 1995!!! I don't even think its 9600 as vital toronto covid page would not load. As well as twitter wouldn't load.

• Trust the Process 🚀 (@Swagger4587) reported 16 minutes ago

  @MilicaPink @freedomsupport I think there’s an outage