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Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Why is my Freedom Mobile service not working?

No problems detected

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Crackmacs
    cm (@Crackmacs) reported

    @Gayosaurus @FreedomMobile It's so tempting. My only concern has been leaving the city. I don't do it often, but when I do, I really really really enjoy having service. Especially when camping and stuff.

  • Esther46370627
    Esther (@Esther46370627) reported

    @freedomsupport I need help I have been trying to buy a phone for 5 hrs finally got someone on chat who cannot read English. Your phone line is down I need a human PLEASE I AM BEGGING!!!!!!

  • GMPOLL
    Goldie Poll (@GMPOLL) reported

    Hey @FreedomMobile, planning on letting me upgrade my phone yet? Or are you just going to keep making me call you, put me on hold for ages, treat me like I somehow don’t know how to use a website, and then tell me to go to a store when we’re in lockdown? Or?

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Do not believe this terrible brand.. Keep away from Freedom for peace of your mind. Just a friendly warning.

  • GMPOLL
    Goldie Poll (@GMPOLL) reported

    @freedomsupport I’m literally on hold now though? This is terrible customer service

  • fatihce23
    AGA (@fatihce23) reported

    @freedomsupport I have written to your dm as well no single solution... wastage of time only

  • bissybody123
    Bisi (@bissybody123) reported

    @FreedomMobile I changed my phone, inserted my SIM card and I got a "network locked Sim card inserted " error.

  • JeremyJSchultz
    schultz (@JeremyJSchultz) reported

    Debated it a while and we're going with @FreedomMobile because not only do they have cheaper service but there's no way they'd ever tear down the Skydome.

  • JFurrTO
    shirtlesstoo 2.0 (@JFurrTO) reported

    @freedomsupport I am the primary account holder, and the requirement to call your customer service is noted, and will cost you.

  • JFurrTO
    shirtlesstoo 2.0 (@JFurrTO) reported

    Hey @FreedomMobile why the hell cant I cancel my wife's cell plan using your website? You're on the verge of losing us both...