Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 03/26/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jgill001 Jaz Gill (@jgill001) reported

    @FreedomMobile hi is your mobile network down ? Not getting incoming or allowing outgoing

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    @freedomsupport I explained what the problem is, and I keep getting these generic messages. I don't want to DM you. I want you to check & see why I can get nationwide data access at full speed, but despite having a gig of data left that gets renewed tomorrow, on freedom, I get nothing.

  • egodi_ #Biafran (@egodi_) reported

    @FreedomMobile agents have redefined the true meaning of unprofessionalism this morning. I didn't think getting a service tech would be as hard as rocket science.

  • restful45 Restful45 (@restful45) reported

    @freedomsupport Stop sending spam emails !!!! I haven’t had an account in years and I keep getting emails saying my billing address has been updated. Customer support tells me it’s “spam” ignore it. What kind of business practice is this???

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    @freedomsupport Is an issue or is this account only for the FAQ page found on your website?

  • gtez Jesse Houston (@gtez) reported

    @FreedomMobile I just moved to a complete dead zone. Do you have range boosters or something I can plug into my home network to get LTE?

  • mopatkellz Morgan (@mopatkellz) reported

    Anyone else’s @FreedomMobile @freedomsupport service not working?

  • DirtWizard76 Ryan Duncan (@DirtWizard76) reported

    @TheJUNOAwards @FreedomMobile Nobody cares about yer stupid award show.

  • xmelanxo xmelanxo (@xmelanxo) reported

    @TheJUNOAwards @theweeknd @FreedomMobile #JFCTheWeeknd I was never there

  • FrostedSiren 🧜‍♀️ Kate (@FrostedSiren) reported

    Using more roaming data because @FreedomMobile still hasn't fixed the data outage in Cloverdale.