Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (51%)

2. 

   Internet (31%)

3. 

   Total Blackout (12%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jimbob Jones (@ArcticEidolon) reported 6 minutes ago

  @freedomsupport Two things: Firstly, "what the cost it" -> "what the cost is" may wanna fix the typo; secondly: it mentions texting help to a shortcode to get info... is that free, at least? How does one go about figuring out the charge *prior* to incurring it?

• 𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported 6 minutes ago

  @sqwabb @FreedomMobile I understand the file moving issue and the whole iTunes and PC issue, but the A7 Lite is an inferior tablet in every way to the 7th gen iPad. Just look at the the processor which is a Helio P22T while your K61 have a P35 they have about the same performance.

• Hazel (@chermontsumu) reported 8 minutes ago

  @FreedomMobile Hi, I'd like to cancel the plan. Would you like to check my DM, please?

• Dan (@danielryyc) reported 9 minutes ago

  @FreedomMobile the screenshot was taken after I did a network reset. This the default setting.

• Dwem 🌻 (@TheDwemerComrad) reported 10 minutes ago

  @FreedomMobile Wow, thank god the horribly underfunded school system has to take care of my horrible child now instead of taking care of my own offspring.

• XN Liang (@xnca99) reported 10 minutes ago

  @freedomsupport i am in Kingston now, your website shows it is covered, but i cannot use network and phone call at all...

• 𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported 14 minutes ago

  @sqwabb @FreedomMobile Well, WiFi is much faster than the old USB 2.0 on Lightning and low end USB-C devices. This is why Apple doesn’t care about making the switch to a faster port (except iPad Pro and iPad Air 4). Because of cloud/fast internet, USB sync isn’t a priority anymore witch sucks for you.

• VK | Midnight Blue (@Midnight_B1u3) reported 14 minutes ago

  @FreedomMobile your customer service is bad enough to make me leave your ****** cell phone company ggs

• Stanley Q Woodvine (@sqwabb) reported 16 minutes ago

  @NienorGT @FreedomMobile You may be correct about Gorilla Glass. My 2017 XCover 4 had Gorilla Glass 5 and in a year of use never suffered so much as a hairline fracture. My LG K61 has scratch-resistant glass topped by tempered protective film and after a year the glass has several hairline fractures.

• Alfalfa's poem🙏🏿 (@scottk2392) reported 21 minutes ago

  @freedomsupport I did been talking to you guys since 9 am And after 3 hours you guys tell me u gotta send it to ur higher ups and I gotta deal with the problem for a week😒😒