Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Patrick Cartlidge (@r3quiredreading) reported 5 minutes ago

  @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

• khwahisharora (@khwahisharora) reported 8 minutes ago

  Worst decision ever made after moving to @FreedomMobile, these guys just cheat on you. Worst customer service and customer service executives. They quote something else when selling and say something else after its sold.

• Keith Sutherland (@Art3mis3) reported 8 minutes ago

  @freedomsupport Looks like we're going on to day 4 then of not being able to login/process payments/ have service? Awesome. You think you'd just activate service for people who's payments happened to fall during your outage until it's fixed so we can do our jobs & live our lives

• Layne Douglas (@baseball_layne) reported 13 minutes ago

  Hey @freedomsupport last few weeks its been very hard to get pictures sent to me via text messages; didn't have any problems before that. They often take forever to download/multiple tries, or don't download at all. Any ideas?

• Jas (@Jas30317962) reported 16 minutes ago

  Changed the new sim to Freedom, and no issue was resolved, so I changed my network to Koodo for reliability. Does @FreedomMobile have little shame in at least refunding my money?

• jenny (@sleepymargins) reported 16 minutes ago

  @Kimbo74467683 @FreedomMobile Are you in Hamilton? I have no service either. I’m in downtown Hamilton

• Kimbo (@Kimbo74467683) reported 16 minutes ago

  @FreedomMobile seems like the network is down?

• Mike Bates (@joemayo17) reported 22 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• Kaynky (@kaynky) reported 23 minutes ago

  Went to the mall today the guy convinced me to to switch from @chatrmobile to @FreedomMobile I can only deal with bad service for so long like literally everything was bad and I mean everything

• Leach (@AndrewL42536268) reported 23 minutes ago

  @TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.