Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 01/06/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Carmino8 Carmen Carpino (@Carmino8) reported

    @freedomsupport still not working properly!!

  • Ibrahim70993813 Ibrahim Hassan (@Ibrahim70993813) reported

    @FreedomMobile why is my freedom data network not working

  • imaheyshgeorge Mahesh Nalluri (@imaheyshgeorge) reported

    @FreedomMobile Most affordable stupid network you can get for $65

  • woohoo331 woohoo331 (@woohoo331) reported

    @FreedomMobile How about better customer service? Calling saying my account is in jeopardy, leaving the voice mail that I am going to be disconnected with a fully paid balance. Starting to act like Rogers!!! Terrible!!!

  • dhwanil_dalvi Dhwanil dalvi (@dhwanil_dalvi) reported

    @FreedomMobile yo what’s up. Whats happening fix your network please I’m at work i gotta call my manager.

  • DLG1326 💜gRaCiE⁷lOvEz𐤀KWEE N KINGKOO💚 (@DLG1326) reported

    @FreedomMobile WHY IS THE DATA NOT WORKING MUCH IN RICHMOND HILL😭😭😭

  • jennings709 Jonathan Jennings (@jennings709) reported

    @HashirHussain92 @freedomsupport Data also not working in Toronto - can we please get an update from @freedomsupport

  • channelcali pc (@channelcali) reported

    @FreedomMobile FIX UPPPP

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    @FreedomMobile I just got an angry email over $5 with a threat to shut my service off. Your service is garbage and you have the gall to threaten with service dispruption over $5 instead of just tacking it onto the next bill? I'm 100% done with your **** service.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.