Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 03/02/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alyssa_AMD alyssa (@alyssa_AMD) reported

    @freedomsupport My device shows full bars and LTE but no cell or data service is coming through. Texts won't send, no internet. Tried turning data on and off, airplane mode, restarting. Is there an outage?

  • hitashi_sharm Hitashi Sharma (@hitashi_sharm) reported

    @freedomsupport Thanks. Yes, he already did everything. Even reset network settings. Now Waiting for his call. But i wish freedom should have better customer service on calls rather than messages.

  • Lora_Diakonov (Lora Diakonov) (@Lora_Diakonov) reported

    @freedomsupport Thanks for tweeting me back!!! Yes I blocked the number as it was an obvious thing to do. But it makes me wonder how this person got my Freedom cell phone number, ad my phone number is private and I never give it out to anyone… I might have to call in to change my phone…

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport I've already called you multiple times and been lied to, and not been credited this promotion. Instead just threatened by @Freedom to keep service cut off before I've even had my first bill due date. No thanks. If you're going to keep lying you can do it publically.

  • rathanasiou Richelle (@rathanasiou) reported

    @freedomsupport Have there been any reported reception issues with iPhone 14 or the most recent iOS update?

  • Cricrifi Cristina (@Cricrifi) reported

    @freedomsupport She tried that multiple times and it didn’t help with connectivity.

  • bornhandsome80 Minesh Salvi (@bornhandsome80) reported

    @FreedomMobile , i have been living in this area since 2017, never ever had freedom mobile network at all. Its still not there but your website claim it is. Its false and misguiding information. I do live near to Fisher Hallman and Huron in kitchener. Your coverage claim is false

  • qKtkSH4fhk4K6C5 عبدالقادر٨٧٨٦٩ (@qKtkSH4fhk4K6C5) reported

    I am not freedom customer but i need some help because i received email messages about Bill and Payment #FreedomMobile

  • Happypb38 Harpreet singh (@Happypb38) reported

    @freedomsupport I have called couple of times your hotline always busy if someone answered then they wasn’t able to solve the issue.

  • perp_spotter perp-spotter (@perp_spotter) reported

    .@CRTCeng pls ask @FreedomMobile 2 investigate the police using stingray technology to hack into my phone on a daily basis They are hiding on maplesugar lane and the park down the street from bentwood cres. I've informed you and the police of this many times and nothing gets done