Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Matthew Bate (@MatthewSKP) reported 4 minutes ago

  @FreedomMobile @Rogers @BellMobility Who wants me? Freedom says that I didn't pay them yet my bank says I did. I've got 150 tab left, I'm going to fight to get my money back for theft. I've been with Freedom for 2 years, no issues whatsoever. This is very disappointing.

• Aliamner (@AliamnerLoL) reported 5 minutes ago

  @FreedomMobile I get better reception in a costco than I do at City ******* Hall. Your reception and speeds are laughable. Your prices are not worth it if you can't use it 80% the time. Warning to anyone interested, if you value reliability, good speeds, and signal, don't spend your money here

• Erin (@erintalkstv) reported 6 minutes ago

  @freedomsupport is cell service down?

• Erin (@posteggme) reported 7 minutes ago

  @freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.

• Margie Peskin (@SearchFwd) reported 9 minutes ago

  @freedomsupport is there a system issue with payment processing? I'm having trouble topping up my account

• donnaisreading (@donnaisreading) reported 13 minutes ago

  I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.

• Vim (@vim_vimmy) reported 15 minutes ago

  I’m so hot! I’ve spent over 800$ for a service that I can’t call NO ON or NO ON CAN CALL ME ! And this fool only offers me a 60$ reimbursement!!!!!!! @FreedomMobile

• FewDemitrius (@FewDemitrius) reported 17 minutes ago

  @virginmobilecan the network has been trash lately .. thinking about going back to @FreedomMobile

• Kyuss Jones (@Kyuss_Jones) reported 20 minutes ago

  @freedomsupport No I won’t be doing that. Fix your site and maybe I will check it out later.

• bartek ploc (@bartekploc) reported 21 minutes ago

  @FreedomMobile what is your phone number for customer care from outside of North America, please. The number provided on your website is out of service. I forgot my sim pin