Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty (@mattwadlow) reported 5 minutes ago

  The worst phone company in toronto has to be @FreedomMobile , the lack of customer service, lies, and agents unable to write notes promised into my account is beyond infuriating.

• 
  Joel Morris (@JoelMor94295928) reported 7 minutes ago

  @FreedomMobile Why does the Freedom Mobile Website report that there are no service outages but when I contact customer service to inform them that I have no cellular service, they insist that this is because of a service outage? Somebody is not being honest with their customers

• 
  Sheraz Khan (@zarehskhan1) reported 8 minutes ago

  I've never seen such a stupid service at Freedom Mobile contact center, I requested to port-in my daughter's number from Rogers to Freedom. They changed my number with my daughter nbr. I wish I never moved to Freedom #FreedomMobile #Rogers @freedomsupport

• 
  Lisa (@lisastar08) reported 8 minutes ago

  @freedomsupport And why does it come to Nationwide where you do offer service? Now I’m in Barrie, ON and keep losing data connection when there’s even a Freedom store around the corner

• 
  Andie and 😇 Gunner 🌈 (@andrealori) reported 12 minutes ago

  @A24452601 @freedomsupport I usually have no issues it appears to be a sim card issue foe me

• 
  Sarcastic Acid (@Sarcastic_Acid) reported 13 minutes ago

  @FreedomMobile Lol Canadian carriers talking about "overpriced" is a terrible joke. You all are overpriced, no matter what you offer.

• 
  Matty (@mattwadlow) reported 13 minutes ago

  @FreedomMobile I had to stay on the line with your agent after hung up to get back to my hotel while in a panic attack trying to be calmed down cause i was afraid for my life in a country where I couldnt speak spanish.

• 
  JuNioR aka JXL (@EastEndFinest1) reported 14 minutes ago

  @FreedomMobile So THAT'S how you treat customers that have been with you since WIND days. Having supervisors HANG UP the phone when dealing with an issue. I WILL be taking my services elsewhere. You just lost a customer!!!!

• 
  Quinn (@QuinnFatherof4) reported 14 minutes ago

  .@FreedomMobile .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. #FreedomMobile promise to be different but they're all the same in the end. Time to bring in competition from USA.

• 
  Ginger (@Gingiraf) reported 19 minutes ago

  @Inferno593 @FreedomMobile Don’t be fooled. Freedom is absolutely awful, go with Bell or something. Their service is actually reliable