Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Tj H (@_Tj_h) reported 3 minutes ago

  @TTChelps @TReaper999 @FreedomMobile +1 to this. I'm on freedom and i still get no service between stations

• Alef Yei (@AlefYei) reported 4 minutes ago

  @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

• Dylan Freeman-Grist 🍁 (@freemangrist) reported 5 minutes ago

  @freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?

• Nathan A. Drescher (@NateDrescher) reported 8 minutes ago

  So @Videotron now owns @FreedomMobile and is promising 5G across the network and prices 20% lower than the big three. Could this be the beginning of good things for #Canada?

• 🇨🇦 Gary Simmons (@garysimmons) reported 13 minutes ago

  @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?

• Jenn Jenn (@indi_jenn_ous) reported 15 minutes ago

  @APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.

• ninetteibanez (@ninetteibanez) reported 19 minutes ago

  @freedomsupport I am sending you a DM and it keeps on failing. My settings are correct. I need to fix phone's screen damage ($39). Your service request keeps pushing for a replacement device ($129). We have the protection plan.

• Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported 21 minutes ago

  @FidoSolutions What's to go over? I paid you $49.46 for four and a half years, no problem. Now it's $51.46 because Rogers bought Shaw. Hell, I'm not paying for that. @Videotron offers a much better plan for $50.00. 20 Gigs! @freedomsupport is up next.

• CanadianRaccøøn (@CanadianRacc00n) reported 22 minutes ago

  @FreedomMobile I am having issues with the app but I want to be able to get a new phone plan that gives me more data per month. Mainly because I fly through my data in less than 2 weeks.

• Ryan Rushton (@rushtonrj) reported 22 minutes ago

  Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!