Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 10/19/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • harpreetsoni solitude it is now (@harpreetsoni) reported

    @FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile

  • tonytmg Tony Colalillo (@tonytmg) reported

    @freedomsupport @FreedomMobile Exactly my point - creating an MVNO to purchase bulk access would increase access to the network for existing customers.

  • kijames Kyle James Isaac (@kijames) reported

    @freedomsupport @FreedomMobile @madebygoogle Does Freedom Mobile offer LTE connectivity and service for the new Pixel Watch? I would like to get one but I need to know if it'll connect to your network or not ...

  • sesamejar Mehrad (@sesamejar) reported

    @freedomsupport That is not true! Because I paid the previous bill where cap was reached and activated the add-on on the next bill! @FreedomMobile has the highest price based on the quality of service you receive!

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile Bad policies at Freedom.

  • nedaferferi Neda (@nedaferferi) reported

    @FreedomMobile Can you please extend it? It is really bad situation in Iran, internet is shut down and we cant get n touch with our family

  • bumboo87 Bubloo (@bumboo87) reported

    @freedomsupport Hey, when will express payment be available online again? Website is down

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @freedomsupport Your company sucks

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport That’s not true. Just spoke to someone on the phone and my ticket will not be escalated to be resolved. Im paying $150 a month to not be able to send txt msgs and no one can tell me why or help.

  • cklibabeth83 Candice King (@cklibabeth83) reported

    @freedomsupport hi! I’ve been having issues with my text service since late Saturday afternoon - only a handful of messages are getting through, to a handful of people?