Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Mike Gould (@miketgould) reported 2 minutes ago

  @marlonrando2 @FreedomMobile Lol I've been with them for six years. No issues at all. Just want them to stick a tower in Okotoks, where I work.

• Robert Clark (@RobbieFClark) reported 6 minutes ago

  This is a reminder that @FreedomMobile takes its customers for granted and steals your money. **** all you ******* suits in the glass tower.

• Branwynn 🏳️‍⚧️ (@WeepingRoses93) reported 6 minutes ago

  @FreedomMobile Why don't you offer online service and shopping to new customers? it's much more convenient than having to go down to a store.

• Sean Semper-Whyte | aka Sean1mc (@SemperWhyte) reported 7 minutes ago

  @FreedomMobile it sucks that I have a new account, new number and new fraudulent calls I can block, though blocking these calls does not prevent them from leaving 3. 4, or more voicemails daily. It also SUCKS i cant get a Canadian call center rep. I understand … /1

• WunderWandy🤓 (@wandaeby) reported 7 minutes ago

  Hey @FreedomMobile where are deals for existing customers wanting to change their plan. Do I need to stop being a customer to become a new customer to get a deal (I have my own phone)?

• Peter Varnai (@PeterVarnai3) reported 9 minutes ago

  @freedomsupport Hi, my service has been down since yesterday evening (no data, no texts/calls). My payment for April was automatically deducted a day prior. I also cannot access my online account - after sending a security code to my email, it just gets stuck. Any tips?

• Maria Khan (@MariaSocially) reported 12 minutes ago

  Looking for a new cellphone service provider. Done with @freedomsupport (or their lack there of). Anyone particularly happy with their cellphone package?

• Ahmad (@realkamalia) reported 13 minutes ago

  @freedomsupport Hii I've your one year plan which about 90$ per year now I'm in Saskatchewan Regina I want to ask if your service is only 1-2 province how I could use this sim card I didn't think about it before now I don't have coverage on that sim card

• jerry reddigan (@jerry_reddigan) reported 13 minutes ago

  @miketgould @FreedomMobile You must have poor credit.

• ap (@apascua) reported 18 minutes ago

  The @FreedomMobile agent hang up on me because he could not understand the issue I am having. I was very pleasant and patient with him. And to think I have been with Wind/Freedom for more than 12 years!