Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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C.D.
(@NaijaSweet) reported
@freedomsupport why aren't you guys offering the GB bonus to existing customers on existing lines in good standing? Same plan/price but the new customer will have 35GB and existing customer 15GB? Shame on you guys 😔
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Sandy Segeren
(@ssinca95) reported
@freedomsupport The scam calls stopped for a while. I assumed it was "Stirred Shaken" technology doing its work. Yeah, it's not working now. Several calls yesterday, 2 already this morning. No "the CRA doesn't have an arrest warrant" nor are there "packages waiting with CBSA"
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andrea amy
(@mommy2fiveboys) reported
@freedomsupport hey i am trying to pay a phone - it was due on the 21st so it’s been off for a few days but anyways payment won’t go through - I keep getting a system error occurred. Is your site broken???
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Razz
(@rajcan7) reported
@FreedomMobile This is not working.. can they fix this? Very poor service from the app.
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Pradeep Jain
(@pradeepjain_nyc) reported
You’ve got some galls @FreedomMobile asking if i’ll recommend you even after you suspended my service for 7 days bcoz ur systems didn’t update and your CSR and IT teams couldn’t find any reason why my account is suspended tkt # 00354xx8 I am in a mood for tons of expletives rn 😡
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Hololos
(@H0L0L0S) reported
@daveobri @FreedomMobile @ChurchWellesley When I had to knock to get in, I understood bc maybe with covid capacity limits they’d only let a few people in at a time but when I saw an unmasked customer & turned around to leave, I found that the door was locked BOTH ways. They unlatched it remotely immediately but ZOIKS.
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bean
(@777bean777) reported
@FreedomMobile hands down the worse service provider incase anyone was wondering
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Al
(@Alphanumeric_X) reported
@FreedomMobile Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.
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Tamil
(@tamilan_mahen) reported
@freedomsupport Your service sucks.... You dont even sending welcome email to new customers..... and when i tried to login first time it is asking for PIN send to my registered emailll..... How come i know which email i registered to you ?
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Anjileek
(@anjilesgin) reported
@FreedomMobile Yes. Better customer service 🙄