Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 01/14/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lilphilanthrop hyperreal dog (@lilphilanthrop) reported

    @freedomsupport Man suck my ****, TTC is the only place that freedom gets service

  • chefshithead85 thatGuy (@chefshithead85) reported

    @FreedomMobile what? Nothing after that? Cat got your tongue? Delete my account, please. I’m STILL waiting for a pin. Not paying you for your lack of efficiency, sorry. **** company, **** customer retention

  • Priest_double Priest (@Priest_double) reported

    @freedomsupport Hello! I will leave Canada in August. How can I cancel my mobile phone number and mobile phone plan,please？

  • kelly_lanktree Kelly Lanktree (@kelly_lanktree) reported

    @freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.

  • toobadaw t. (@toobadaw) reported

    @freedomsupport @WinterBourneTO It seems to be down on the app and the website as well!

  • downtownTOc Ch.He (@downtownTOc) reported

    @FreedomMobile does Freedom offer a vacation mode to suspect service for a month (while on holiday) and pick the same package back up on return to Canada?

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile Eh, I remember those days. Just never listened to the song beyond two times. :D Never even tried doing the shake either. Especially after lunch.

  • nishan11423 Purab (@nishan11423) reported

    @freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help

  • kingbaydan B (@kingbaydan) reported

    @bellabigdeal @FreedomMobile emails me everyday various options for upgrades.. it’s like they know my **** old af

  • rganong ray ganong (@rganong) reported

    Very poor customer service experience with @freedommobile #Frustration