Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 12/09/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SajidSahir shyan jan (@SajidSahir) reported

    @freedomsupport My network is down in south east calgary wts the issue plz

  • kellyIsSomeOne Kelly Is No One (@kellyIsSomeOne) reported

    Attention ALL companies & corporations. If you want to speak with me, I require a person on the other end of the phone. Leaving me a voicemail telling me to call you isn't working for me. I will never call you. #CustomerService @FreedomMobile

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport i'd like to cancel voiceemail

  • ShireenJ Shireen Anne Jeejeebhoy (@ShireenJ) reported

    Dear @freedomsupport your customer support thinks all numbers in CANADA are local! Are you kidding me?

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport Freedom mobile customer service and supervisor lie to you.

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport Rips off its customers, customer service and management are a joke.

  • Whorror5 Whorror (@Whorror5) reported

    @FreedomMobile let me pay my damn bill!!!!

  • DLK2699 Dede (@DLK2699) reported

    @freedomsupport Sounds like ur defending/siding with the staff and don’t need a new customer

  • ROCKthusiast Gilles LeBlanc (@ROCKthusiast) reported

    @freedomsupport Any pre-Black Friday specials for a longtime Freedom/WIND customer whose current commitment ends this weekend?

  • san_bains Samandeep bains (@san_bains) reported

    @FreedomMobile worst customer service