Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• JimmyCarter (@shred_master) reported 4 minutes ago

  @FreedomMobile what ******** is wrong with your tech support? They are asking me to check for maintenance trucks on streets, instead of troubleshooting the problem.

• Brent (Weatherman) (@Weatherman2709) reported 4 minutes ago

  @YPM1982 @eeone @FreedomMobile I was told to go into the store and get them to do a reversal and the store told me to go and phone customer service and get them to look into fixing it. Tun around with several days battling with a mess that should never had happened.

• Brent (Weatherman) (@Weatherman2709) reported 4 minutes ago

  @YPM1982 @eeone @FreedomMobile Yvonne, that exactly my scenario what you mentioned. The store took the original hardware but didn’t do a reversal of the value of the phone back to consumer account. They made it look like I broke the service agreement also value of full new phone plus activation of $70

• ਕਰਮ (@kkd_rainbowsalt) reported 5 minutes ago

  @FreedomMobile Still no service after paying for 2 SIMs and $33. Been told to go to the store repeatedly. This is unacceptable. Please fix this now.”

• Lily (@Lily08901017) reported 7 minutes ago

  @FreedomMobile Why don't you say this us ONLY for new acct. If you are already a customer, get nothing.

• Brett Green Capital Corporation (@BrettCapital) reported 9 minutes ago

  @Fidomobile I’ve been a Fido customer for 28 years, likely one of the longest, yet I’m thinking of leaving because you won’t offer a plan which includes US data and calling similar to @FreedomMobile talk me out of leaving Fido?

• Joe Trooper (@JoeyTop) reported 9 minutes ago

  @FreedomMobile Freedom Mobile is possibly the worst service provider in Canada! I can't even make a call in my own apartment half the time, it doesn't connect or the call is dropped because the other side can't hear me. Also, the mobile data is equally as bad. Your system is WEAK!

• Susan Smarz (@SueSmarz) reported 16 minutes ago

  @FreedomMobile I did not get a response about you plan to fix this issue and how you will compensate by providing two different phones at the same cost per month

• MR TUXX🐾🐶 (@MRTUXX1111) reported 23 minutes ago

  @FreedomMobile No thanks was a unsatisfied customer long enough

• jj lad (@jjlad943674) reported 23 minutes ago

  @FreedomMobile Be warned... FM's coverage is horrible. Of course they only tell you that after you've signed up.