Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Puerta
(@DianaPuerta2002) reported
@FreedomMobile terrible service at the newmarket location, girl in customer service ruin my Saturday after messing up my account. Where can I formally complain ?
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𝒮𝒶𝓇𝒶 ♡
(@saraakristen) reported
@alexandradove @FreedomMobile Yeah they only offer the 64gb iPhone. @FreedomMobile can hire me for customer service
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Ahmed Abouelnour
(@amouneer) reported
@FreedomMobile @freedomsupport I would recommend this network for anyone. I placed an order since Dec 21, 2020. It did not came to me. I wanted to cancel it while they say wait to receive it then cancel. I asked when can I get it? they answer that they do not know where is it
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Sukh
(@sukhpabla4) reported
@freedomsupport Worst Service ever. Have 3 lines with freedom for 2.5 years. Ordered 2 Iphone 12 Pro and put down deposit towards both in October 2020. Still haven't received the device nor any information. No one has the answers neither retail store or online customer service. Bad decision
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Ahmed Abouelnour
(@amouneer) reported
@spacecows @FreedomMobile Same here. the only difference is that they have not sent my phone and they do not have any tracking info or even know where is it. They are the worst service ever
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Damaged & Broken
(@rawnifty) reported
@FreedomMobile your customer service sucks. My CC was compromised. I informed Freedom immediately as my auto pay was due in two days. I was told to pay in store. I tried but they said I had no balance. Now I have a message that says I’ve failed to pay & lost my discounts
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Hussam Radman
(@hmradma) reported
@freedomsupport The contact center phone number has an issue, once I get redirected to an agent I get an automated message to call back during open hours , are you open? If so then you have a problem been occuring the last 2 hours across about 8 calls
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Hussam Radman
(@hmradma) reported
@freedomsupport I don't have a good experience with your live chat they just ask me to call your phone contact center which had problems so I'm stuck in a loop, I'll try again in a couple of days. I'm not DMing my information not confident private information will be secure
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alyssa🌞
(@decentaries) reported
@FreedomMobile I’ve paid my bill and now need me phone for crisis services. It’s been 24 hours. My number is 2895011794 please fix it.
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-37 🎉💜 ELITE
(@The_Peace_Dude) reported
@SomeRandomGuySO @airtelindia @FreedomMobile trust me it is worst here