Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 03/03/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • banboon6 redsky (@banboon6) reported

    Was not allowed into a @FreedomMobile store today. When I called to file a complaint and cancel- I kept being transferred and no one would provide answers! Switched service providers right then and there and so are my friends! #CustomerExperience #Vancouver @vancitybuzz

  • notmanishgandhi ㅤgandhi (@notmanishgandhi) reported

    @freedomsupport Seriously whats wrong with you guys? Mismanagement at its peak. Freedom store doesnt help, customer care disconnects the call and now agent at twitter is also acting inhumane.

  • RN_winging_it winging it (@RN_winging_it) reported

    @FreedomMobile My cell phone service is abominable with Freedom. Sometimes doesn't end up on the 'Home' network and no data ever works on 'Away' despite this being in my plan. Who has any suggestions on who I should switch to?

  • RN_winging_it winging it (@RN_winging_it) reported

    @freedomsupport I will when I have time. But been down this road before and the "fix" seems to make zero difference. Had a near emergency the other weekend out of town and despite having a signal on "Away" data did not work at all. Luckily a friend was there as well.

  • kingjgotitt 4 (@kingjgotitt) reported

    @Husssrr @FreedomMobile I’m gonna leave them still I should be paying Fido that or even Rogers plus the service sucks

  • kelly_lanktree Kelly Lanktree (@kelly_lanktree) reported

    @freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.

  • mattvanp The Real MVP (@mattvanp) reported

    @FreedomMobile Too bad it doesn't work in chatham Kent

  • dsmithhayes DSH (@dsmithhayes) reported

    @StewKlazinga @FreedomMobile trust me there are some techs freaking ******** out right now trying to resolve this

  • RasKanji ➐ kantaro (@RasKanji) reported

    @FreedomMobile Ay man I need immediate support and your chat agent via app is making me irate

  • dylangrgas Dylan Grgas (@dylangrgas) reported

    @freedomsupport @lilphilanthrop Seems like your service isnt working on the ttc. From st clair to yorkmills.