Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 29: Problems at Freedom Mobile

Freedom Mobile is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• {{ Gobinath.Mallaiyan }} (@gobinathm) reported 7 minutes ago

  Now back to @freedomsupport from 7:30 PM EST yesterday. I was Shuttled button multiple associates and so-called loyalty team but no one even understand the problem "eSim generation in your website is not working, give me an eSim code to use".

• Gaming Canadian (@Gaming1Canadian) reported 9 minutes ago

  @FreedomMobile Let's admit it @FreedomMobile . Your network SUCKS

• Rugby Dude (@moe_mnf) reported 9 minutes ago

  @freedomsupport @JohnathanOnland Yes improve your networks. Stop taking money from customers if you cant provide service. CUSTOMER SERVICE

• {{ Gobinath.Mallaiyan }} (@gobinathm) reported 10 minutes ago

  Tried online - failed Contacted customer care - failed (suggestions given to visit @FreedomMobile Store to solve the problem)

• Helio Ribeiro (@heliorib) reported 13 minutes ago

  @andraexbrown @BeanJellyy @FreedomMobile same here! I'm able to call from my freedom phone but people from other providers are having problems to contact me. Calls from freedom to freedom are ok. the problem is from other provider to Freedom

• Matt Jones (@Matt_Jones777) reported 20 minutes ago

  Hey @FreedomMobile you’ve called me every two hours. You never leave a voicemail, and my bills been paid on time. So I call the number back, and every person I talk to has no clue why you’d be calling me. This is starting to feel like harassment, what do you want???

• S (@ganjaginga) reported 20 minutes ago

  @FreedomMobile is the worst mobile company ever

• Kyle Klages (@KyleKlages) reported 22 minutes ago

  @FreedomMobile Your WhatsApp support is garbage. Why do I wait 5 minutes between messages from the agent.

• Sex, DUCKS, and Rock and Roll!! 🔞 (@Darkduck64) reported 25 minutes ago

  @FreedomMobile are you guys having service issues right now? My dispatchers can't make calls to me from any of their work phones, but can some reason reach me via personal phones

• Rugby Dude (@moe_mnf) reported 26 minutes ago

  @freedomsupport @Kitsuism No you will not coz you dont have anything. YOU ARE THE WORST