Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Dwayne girvan (@dgirvan) reported 2 minutes ago

  @freedomsupport my service has been terrible lately. How can we fix it

• George Masswohl (@georgorama) reported 3 minutes ago

  On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not

• Chris Churchill (@cpt_churchill) reported 3 minutes ago

  @FreedomMobile Warning do not use Freedom Mobile. I have had the worst experience with them dealing with my late father in laws account. They refuse to provide a copy of the bill even after being provided a copy of the death certificate and Will. But did send the account to collection.

• Lord Neko (@Lord_Neko_) reported 3 minutes ago

  @FreedomMobile Are you EVER going to deal with the spam calls all day? I one one EVERY HOUR. This issue has been ongoing for MONTHS! #freedommobile #spamcalls

• Alok Jain (@alokjain9) reported 5 minutes ago

  @freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.

• st (@stalwar) reported 7 minutes ago

  @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

• Steve Kovacs (@SteveKovacsCa) reported 13 minutes ago

  @freedomsupport any issues with reception around postal code V7E3R7?

• ladoo (@xohinaaa) reported 15 minutes ago

  lmao To the agent from @FreedomMobile I’m so sorry for being rude to you I was just tired of talking to your animated system, homeboy really went I am “human” for further clarification after I asked am I speaking to a robot 🥲

• Spencer (@SpencerTrinier) reported 16 minutes ago

  @freedomsupport I’m sick of you guys...@TELUS would never🙃

• Jean-François Mezei (@jfmezei) reported 19 minutes ago

  @FrathosCAN @FreedomMobile @TTC Yes, but not across the whole network and tunnels, right?