Freedom Mobile

Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thornhill, Regional District of Kitimat-Stikine, British Columbia 01/15/2026 14:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike97060833 Mike (@Mike97060833) reported

    @freedomsupport Looking for a Pixel 6 pro to add my tab if possible. Living in Kitchener, ON and a freedom mobile customer since 2015.

  • xpanoler xpanoler (@xpanoler) reported

    @FreedomMobile I'd be happy with a decent signal on Commercial drive.

  • KharlMaarx Kharl MaarӾ (@KharlMaarx) reported

    @lexharvs uhm never had any problem with network there @FreedomMobile but guess if they sell out to @rogers they ll pull the coverage?

  • RickKulesza Rick Kulesza (@RickKulesza) reported

    @freedomsupport I could not here calls , some times cracking, sometimes nothing at all, generally they could hear me, is there a problem…. Windsor Ontario

  • 1mcneilaus austin mcneil (@1mcneilaus) reported

    @freedomsupport why would you allow a sales rep to waive the $45 connection charge (which is a ridiculous charge BTW) only to then turn around a blindside a customer and add it to their monthly bill.

  • crvnts_minnie M I N N I E (@crvnts_minnie) reported

    @freedomsupport Is it possible to cancel my order?

  • junezaria Laura Nerenberg 🎻 (@junezaria) reported

    On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!

  • anaxerete Maroha Berry (@anaxerete) reported

    @freedomsupport hours on the phone and via live chat + being hung up on three times to prevent me from speaking with a supervisor and I still can't get a resolution for my issue. This is appalling. Even Rogers isn't this terrible.

  • Sixities Six (@Sixities) reported

    @freedomsupport @FreedomMobile I want more gigs anyway you guys can help without charging me an arm and a leg

  • Jas30317962 Jas (@Jas30317962) reported

    @freedomsupport is such a garbage service. People call me and it says the number doesn't exist, and most of the time WhatsApp calls work. Can Anyone set up a call with me?