Freedom Mobile Outage Report in Thornhill, Regional District of Kitimat-Stikine, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Thornhill, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (63%)

2. 

   Phone (21%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Bali Gill (@bali_gill) reported 6 minutes ago

  Freedom Mobile can not figure out my phone @FreedomMobile been on calls for 5 times, 3 store visits and they hang up on me when all I'm trying to do is order a new phone.

• ~faiza~ (@omgfaiza) reported 8 minutes ago

  @freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help

• Rui Carvalho (@Rui_MP_Carvalho) reported 12 minutes ago

  @freedomsupport $243.00+ for roaming charges that I never got to use!!! Freedom Mobile is A SCAM!

• Myka Paige (@PaigeMyka) reported 12 minutes ago

  @freedomsupport This is what I thought!! You really should have the people that work for you know this too.. They were about to loose a loyal customer telling her that there is no service for her phone here!! She was looking for other cell companies!!! Don't you train your employees??

• Mike Edwards (@Ekimsdrawde) reported 13 minutes ago

  @FreedomMobile getting error code 07 with my Apple Watch…can’t connect to cellular. What happens next? This is my last option as 611 and the store cannot help me

• Alef Yei (@AlefYei) reported 15 minutes ago

  @FreedomMobile, you need to improve your wireless network badly! #NoProgressInManyYears #Broke

• Mark Warner (@MAAWLAW) reported 15 minutes ago

  “In its initial appeal… the @CompBureau argued that the #Competition Tribunal made two legal errors: it acted outside its jurisdiction by considering the divestiture of @FreedomMobile alongside the original [@Rogers / #Shaw] deal, and it did so without the bureau’s consent.”🤔

• Kody @🏡. (@Kodes) reported 15 minutes ago

  @FreedomMobile We were customers for ~10 years, and they won't forgive a $68.07 mistake that they made silently. Terrible customer support.

• Rui Carvalho (@Rui_MP_Carvalho) reported 31 minutes ago

  @freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!

• Mohsin Rizvi, Syed (@MohsinRizviSye1) reported 32 minutes ago

  @FreedomMobile i am a freedom customer. I wanted to add one more line, i want to keep the old number. Please advice.