Freedom Mobile Outage Report in Thunder Bay, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (35%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (3%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Sarah Burssty 💙💛 (@SarahBurssty) reported 27 seconds ago

  A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

• Stephen S (@SteveScho54) reported 2 minutes ago

  @freedomsupport there seems to be no service in the V3E area of Coquitlam, BC. This a general outage or specifc?

• Ms. Mo (@MsMo0881) reported 5 minutes ago

  @freedomsupport @TheRealMrMic Is there a reason why my daughter's service was suspended after we put a top up credit on back on February 26? I spoke to one of your reps this morning who was not only rude but also unhelpful

• M E A A (@meaariley) reported 6 minutes ago

  @freedomsupport Hi, my cell service has been down all morning. I am wondering what is going on as i have just paid my bill on feb 28th.

• Degeling Family (@Mountainjourno1) reported 7 minutes ago

  @FreedomMobile Ripping off customers today. Loaded $150 onto my cell phone. They refuse to activate it due to a glitch on their end. Four hours later, I try to cancel and they refuse to refund. ScamMobile

• Natalia (@natalia_faisal) reported 16 minutes ago

  Was completely scammed by @FreedomMobile and lied to by their employees with costs that don't exist. Called customer service and they were no help at all. So disappointing.

• Alan Husband (@AlanTeleman) reported 18 minutes ago

  @FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.

• James A (@DimitriA26) reported 18 minutes ago

  @FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers

• Mike (@surfsupdover) reported 20 minutes ago

  @freedomsupport That is called poor customer service!

• ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 21 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile