Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 12/09/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LTerech Lisa Terech (@LTerech) reported

    @freedomsupport Done and done. I foolishly answered a few, but never expected this, well, onslaught. Thanks for the advice!

  • KuljeetKaila KuljeetKaila (@KuljeetKaila) reported

    Anyone else having cell issues? Can’t dial out? @FreedomMobile

  • 4axioms Adrian Patience - Contrarian (@4axioms) reported

    @fonebone45 @FreedomMobile The customer service is abysmal—I left and went to Bell; $10 more but the service is much better.

  • darealhermon21 Hermon Tesfaghebriel (@darealhermon21) reported

    Customer service is the lifeblood of every business. I cant tell you the number of times Ive stayed with companies because of the service and peace of mind they provide. That being said the past 2 weeks, @TDBank_US & @freedomsupport have dropped the ball. #whowantsmybusiness

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile such a **** phone company. Data doesn't even work just outside the GTA pathetic company

  • kimkhan Kim Khan (@kimkhan) reported

    @FreedomMobile I want to break free from their terrible service. Its like a @freedomjail. After the data cap, their support said its 9600 modem speed. Im thinking 1995!!! I don't even think its 9600 as vital toronto covid page would not load. As well as twitter wouldn't load.

  • aericbee /eric bayne (@aericbee) reported

    @freedomsupport i need help with a hardware upgrade

  • Katy47932435 Katy (@Katy47932435) reported

    @QuantumXERO @freedomsupport Same issue

  • DarrylHarris100 Darryl Harris 🇨🇦🇬🇧 (@DarrylHarris100) reported

    @freedomsupport I can't forward a text and If I try to attach the screenshot to a text to that number it won't accept it. If only I was in communication with freedom support...

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported from Mississauga, Ontario

    @freedomsupport @UNO_0801 um how about everytime i step foot out of mississauga i lose service. EVERY TIME. Youve made my life a bit more complicated, cant wait for the contract to be over