Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 02/13/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cecepoint Cecilia (@cecepoint) reported

    @Climate_Pete @FreedomMobile They’re all horrible.

  • Cfchiu3 C f chiu (@Cfchiu3) reported

    @FreedomMobile I paid off the phone and the service still active. What a scam.

  • ReinhartG Reinhart Gauss (@ReinhartG) reported from London, Ontario

    Anyone else have internet connection problems?? I'm with @FreedomMobile

  • Tooq _b (@Tooq) reported

    @freedomsupport It's been over three weeks. How long does it take someone to open a database table, uncheck a box, and press save? @Bell how long would it take you to unblock a customer's text messaging if flagged by accident?

  • dokterhill Brad Hill (@dokterhill) reported

    @freedomsupport You lost me as a customer and everyone l told about my experience. Could have so easily been solved. Word of mouth travels fast.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Ironically though I’m at work at the other end of Hamilton and I have full cell signal right now

  • zachersman The Zealous Z.A.C. (@zachersman) reported

    @freedomsupport No service in London Ontario. What's going on.

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @FreedomMobile Service completely down today in Mississauga...

  • justinbeaudoin Justin Beaudoin, M.B.A. (@justinbeaudoin) reported

    @FreedomMobile You created a graphic that shows what it’s like to talk to Freedom Mobile customer service

  • lovefromserena Serena Jackson (@lovefromserena) reported

    @Climate_Pete @FreedomMobile I've been with Public Mobile for a few years now and they've been great. Telus network without Telus prices.