Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 01/29/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • yoreid yoreid😈 / young *** 🇮🇹 (@yoreid) reported

    @freedomsupport @papiisenpaii I don’t even get service 20min out from my own city but @papiisenpaii does can you explain this to me

  • chrismu60101677 chris murray (@chrismu60101677) reported

    @FreedomMobile Don't consider @FreedomMobile as a provider. Only care about getting new customers in, could care less about existing customers. Poor CS, considering you can jump to any other provider for $5-10 more per month. It's true what they say, you get what you pay for. #disgusted

  • junkyardinv JunkYardDogs (@junkyardinv) reported

    Yo your online services are a joke. Can't even pay your bills online. Rejected for months (cue your retard drone **** in your skull, assuming 'his card problems something like that...) Switching companies. @FreedomMobile

  • tasoligg tahsin (@tasoligg) reported

    @papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad

  • Raphleta Raphleta Taylor (@Raphleta) reported

    @FreedomMobile you damn teefing #Canadian company leave my #SIMCard alone!!

  • dan_kako8 Dank (@dan_kako8) reported

    @FreedomMobile How can you promote unlimited data…and say with limited speeds… you might as well just say you’re only going to be able to use Facebook messenger services, because the low speed is dog ****.

  • bella1973jj jenn johnston (@bella1973jj) reported

    @FreedomMobile If you are owned by Bell Canada ... and they already have 5G ... WTF is the hold up with YOU not having 5G??? 😡

  • Bmaybars MAybars (@Bmaybars) reported

    @FreedomMobile Thanks God, not a customer of the FM anymore. Switched over to Public Mobile with better reception service. Thus, my ph battery lasts longer. Furthermore, mobile phones are significantly overpriced than the rest of the market players. Also it has become part of the ROBELUS.

  • jasonrcormier Jason (@jasonrcormier) reported

    @FreedomMobile why is it you make it impossible to activate a new SIM card online and customer support on the phone is unable to help? I have been given 4 different links so far, only 1 of which allowed me to try and all it does is say something went wrong. Useless service.

  • nothstyles_ sami (@nothstyles_) reported

    @FreedomMobile is THE WORST phone company to ever exist in Canada. I lose service IN MY CITY multiple times a day, it is the most unreliable phone service I've ever used