Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 03/15/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • xtzfaucet xtzfaucet (@xtzfaucet) reported

    @freedomsupport hi do i have to buy a sim card to use your cell phone plan? i have a samsung phone. im in quebec but your stores arent here so i can still use your service?. is $10 the only fee for new customers?

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport I pray to god you never ever come back ever again

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @lindshopewalsh @freedomsupport Down with the Scam that is freedom mobile

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    heyyy guys... what are your customer service hours like? Last I check y'all were taking calls till like 9pm. Is that still the case? @FreedomMobile

  • bugsnew Robert Newbigging (@bugsnew) reported

    @freedomsupport Can you please fix your website? Unable to login. As soon as I log in, I see the payment screen for a split second the back to the log in screen. Tried this on all platforms, same issue

  • MommeMonkey Julia MacMonkey (@MommeMonkey) reported

    hey @freedomsupport I need to update my mailing address but I don't want to have to call in and wait and wait ... can you help me online??

  • ungullibleguy Rik Ro (@ungullibleguy) reported

    @plutoorbust @DaveSfmg54 @FreedomMobile Hahaha have you called and had any real issues where you had to speak to customer service or you one of Freedom Mobile's employees sticking up for them, because you're obviously oblivious to the lack of service apparently

  • amitahlawat122 amit ahlawat (@amitahlawat122) reported

    @FreedomMobile : most horrible experience, going to complain CRTC about terrible services that i received

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @freedomsupport Never get a new phone with this company