Freedom Mobile outages and service status in Thunder Bay, Ontario

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gamer Graham (@GTM618) reported 3 minutes ago

  @Davidbr14133727 @FreedomMobile Lol. Dont need their internet service to get a phone lol

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  Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported 6 minutes ago

  @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 7 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Cheeky Monkey (@cindyintoronto) reported 7 minutes ago

  @JTkksmom @FreedomMobile Why? Because they are headquartered in Quebec. My vast experience with Quebec based companies is extremely poor. I try to avoid at all cost.

• 
  Jasmine Kaur G (@jgarcha) reported 9 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

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  baddiesbingebravo (@baddiesbngbravo) reported 13 minutes ago

  @FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service

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  Ryan Wilson (@RyanNW23) reported 17 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  Not Op Cue (@NotOpCue) reported 18 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  manish midha (@midha_manish) reported 22 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Yojenkz (@JYojenkz) reported 23 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.