Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 12/14/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mindstatex ✨Reina Nakamoto✨ 🕊 (@mindstatex) reported

    Man @FreedomMobile has really bad service. The line takes forever, and the chat person can't help

  • oscarlyngarcia Oscarlyn Garcia (@oscarlyngarcia) reported

    @FreedomMobile You need to expand your service between Windsor to Leamington. Very very very bad coverage to a point where I am looking for options to go to another carrier.

  • luv_sharmz Sharmin (@luv_sharmz) reported

    @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!

  • randomaf8273 JoKesOnYoU (@randomaf8273) reported

    @FreedomMobile Please, @FreedomMobile, answer my question so everyone can see what I'm talking about. What data speeds wil I get on your network?

  • akshitraheja AKSHIT RAHEJA (@akshitraheja) reported

    @freedomsupport How much time will it take to fix. Any ETA for that?

  • Tweak20098312 Tweak (@Tweak20098312) reported

    @FreedomMobile Don’t know it’ll be buffering for 30 minutes on your “network”. 3G only in half the CAPITAL OF THE COUNTRY is a joke. Tech confirms your network is like Swiss cheese. Guess I’ll spend money elsewhere. It’s 2021, 4G shouldn’t be a challenge, and not sending half my texts…

  • Keynesianismism 🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀 (@Keynesianismism) reported

    @FreedomMobile your "unlimited data" is such bs, almost 10 years of this being throttled to the point of being unable to do ANYTHING except tweet... I can't even load my work app to you know, clock in, and get money to pay for this garbage service

  • WaterlooWools Lindsey Ligett (@WaterlooWools) reported

    @freedomsupport @CrystalGs_World Same geographic area, same problem. And if you look at Down Detector, etc. you will see many reports of problems this morning.

  • StumpoAntony Antony Stumpo (@StumpoAntony) reported

    @FreedomMobile Your Service is sub par to say the least. Regards, Antony Stumpo Toronto Ontario.

  • Tweak20098312 Tweak (@Tweak20098312) reported

    @freedomsupport The problem is that your freedom zone is Swiss cheese. In the capital no less. I’m done, you won’t win me back with a junk network when I rely on my phone.