Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 11/19/2025 15:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • natalia_faisal Natalia (@natalia_faisal) reported

    Was completely scammed by @FreedomMobile and lied to by their employees with costs that don't exist. Called customer service and they were no help at all. So disappointing.

  • OmaliaK omalia Koroma (@OmaliaK) reported

    @freedomsupport Freedom mobile u have an issue with your one of your phone to which I have been paying phone protection on. The phone samsung s20 plus shut off.. and when I contacted your support team spoke with several agents Mel, Sarma and a supervisor name Moe whom provided false information

  • FrostedSiren 🧜‍♀️ Pfatelynn, the thrice vaccinated (@FrostedSiren) reported

    @freedomsupport I would adore it if the cell reception in my house could at least be consistent in where it doesn't work when trying to text people and it will literally send 2 out of 3 messages sent almost at the same time, without moving the phone

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @freedomsupport No more private messages. Freedom has had hours of them today and did nothing. Zero service, and now refuses to refund the $150 when they haven’t even activated my phone yet! Unbelievable. @CBCEdmonton I have a story for GoPublic

  • NarendraMV Naren 😷 (@NarendraMV) reported

    @FreedomMobile Wat a service.. No service from 2 months and still getting bills. @CRTCeng

  • trainguy89 Hafeez A. (@trainguy89) reported

    @RZaichkowski @FP_Champagne @FreedomMobile A sigh of relief. I switched to Freedom last year and I'm never going to back to Rogers.

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport I'm at your store located at North Park and Torbram in Brampton today and nobody's there. Online it says open at 10, sign on window says open at 10, OPEN sign in window is on, knocked on door as the sign in window says to. Wtf.

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @FreedomMobile Ripping off customers today. Loaded $150 onto my cell phone. They refuse to activate it due to a glitch on their end. Four hours later, I try to cancel and they refuse to refund. ScamMobile

  • fsmontenegro Fernando Montenegro (@fsmontenegro) reported

    @freedomsupport Yes we did, thanks for the support. It still doesn’t change the fact that advertising “$12/day” but not offering daily packages sounds deceptive to me…

  • HikkaruDreamin HikkaruDreamin (@HikkaruDreamin) reported

    @FreedomMobile @SamsungCanada @voodoomamajj maybe this can solve one of my problems