Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 02/23/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kojam2022 NS (@kojam2022) reported

    @crvnts_minnie @FreedomMobile Freedom, I'm NOT really happy when one of your relations staff makes me an offer in a chat (which I have record of), only to be told later by another of your relations star that it can't be done. NEVER have I experienced anything like that with any relations department! 😱 😡🤔

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @stockharold @FreedomMobile I get LTE and 3G, so I don't know what the hell you're talking about. If you have an obscure or older device, that explains it. OR if you live nextdoor or in a community of tin-foil hatters (fringe), that explains why LTE isn't available (signal jammers).

  • LiberalAndProu3 LiberalAndProud (@LiberalAndProu3) reported

    @freedomsupport Oh hey, one of your arab reps hung up on me because I accidentally said "F" in the middle of a sentence. Way to enrage a customer who's hardly keeping it together over your failures as a corporation. I get treated like garbage because your company doesn't work? Really?

  • OldStockCAN Old Stock Canadian (@OldStockCAN) reported

    @FreedomMobile The phone is expensive crap with nothing in the way of innovation.

  • Anand11112293 Anand (@Anand11112293) reported

    @FreedomMobile I am amazed by the response your customer sevi ve or your store guys give. I applied for a pre preset of iPhone pro 14 and when I calm customer today they say they have no idea, I call the store that I did pre order from they say they have no idea. Amazing…

  • AdamOculporate Oculporate (@AdamOculporate) reported

    @freedomsupport Yes, a fee to cancel the service no longer desired.

  • PegStaruch Peg Staruch (@PegStaruch) reported

    @FreedomMobile How is it possible that I'm barely getting two bars (and zero lte) in K2G? And often it will show "roaming only, no service"? It's literally the centre of the city? Puzzling.

  • chere_michelle Chere Michelle (@chere_michelle) reported

    @freedomsupport how can your service be so bad? I'm smack in the middle of Commercial Drive and can't even look at IG cause nothing will load. Not even 1 bar...God let this contract end....

  • FatherlyFigure9 Ronin Conneely (@FatherlyFigure9) reported

    @freedomsupport Never mind I don’t care anymore

  • AdamOculporate Oculporate (@AdamOculporate) reported

    @freedomsupport You are paying a fee to cancel service yes.