Freedom Mobile outages and service status in Thunder Bay, Ontario

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Silverxx27) reported 12 seconds ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Derek Smith (@derek8128) reported 5 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  Arise (@Ariseskater) reported 6 minutes ago

  @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan

• 
  The Lenis (@LenisTheOrca) reported 9 minutes ago

  @FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11

• 
  Dyna-Mole (@DynaMole_27) reported 12 minutes ago

  @FreedomMobile If you have freedom mobile your connection will be so poor that you can’t even watch the game! After the game your connection will be so poor that you can’t talk to your family about the game

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  Keith (@Keithito) reported 15 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

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  Rorbie (@DRorbie) reported 16 minutes ago

  @FreedomMobile I do not recommend this network to anyone in Canada. After bombarding me to converting marketing emails, I visited their stall at Fairview Mall in Don Mills Toronto- guess the worst experience I had from the sales man in the store he wanted to beat up bse I over questioned him.

• 
  A. (@mcfaddders) reported 16 minutes ago

  Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 17 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  Tim PF (@TimFranko2) reported 17 minutes ago

  @FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?