Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 12/30/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AliayahT Ali✨ (@AliayahT) reported

    @FreedomMobile I’m very disappointed with your service!!!!!🤬

  • AliayahT Ali✨ (@AliayahT) reported

    @FreedomMobile I’m very disappointed in your service!!!!

  • nynyesha Lemon Pepper Stepper (@nynyesha) reported

    @FreedomMobile is absolute GARBAGE!!!! Don’t ever take their protection plan. It’s something they train their staff to lie about just to make an upsale. Canada needs to remove this company like they removed public mobile

  • kylarmenta kylamenta (@kylarmenta) reported

    @FreedomMobile I paid my phone bill online an hour ago ( never missed a month before) and it’s saying my account is still suspended. the money came out of my bank account and I got the 611 text that my account has been topped up ? Any solutions?

  • voiceofacanuck Canada (@voiceofacanuck) reported

    Me: *pays @FreedomMobile bill* <error> Me: *Checks bank...money sent. Messages Freedom* Freedom: We got the payment, but we didn't get it. You'll get it back in 5 days. Do you want to make another payment? Me: What? Freedom: Do you have another card? Me: This smells really bad.

  • Nonurbiznaz CreatorOfTheGingers (@Nonurbiznaz) reported

    @freedomsupport so sick of this garbage - you guys did this last year too! Fix your online billing and stop passing the buck!

  • FluX0MonkeY Dan (@FluX0MonkeY) reported

    @FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on

  • karlcru55786304 karl cruz (@karlcru55786304) reported

    @FreedomMobile I’m been with freedom since the start of this company but once roger finalize take over I’m gone had bad experience with Roger service overcharged

  • Nonurbiznaz CreatorOfTheGingers (@Nonurbiznaz) reported

    @freedomsupport then they say maybe its my card??? Hold on let me ask @amazon who had zero issues with my card when ive spent hundreds just in the last week alone! Get your **** together #FreedomMobile and either give me all of my money back or at least give me service

  • RosieSchwartz Rosie Schwartz (@RosieSchwartz) reported

    Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡