Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 11/23/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • reneedipasquale renée di päsqualę (@reneedipasquale) reported

    @FreedomMobile 1.5 hrs to cancel the line, for a second time. are you serious?? you guys are the worst!

  • CrisVerdonik Cris (@CrisVerdonik) reported

    @FreedomMobile How? None of the stores have it, the website seems down and when one does get through the phone is not available online. Can it be had over the phone with the head office?

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Ok. Because I was able to reset password almost instantly. Then login is impossible at the moment.

  • GouchyMane The Stateless Asshole (@GouchyMane) reported

    @Rogers you didn’t port the number I provided and now @FreedomMobile says I owe them $60 for last month since my service wasn’t cancelled; pay up

  • clusterplucking Clusterplucking (@clusterplucking) reported

    .@FreedomMobile I've been with your company for 5+ years and I want a new phone. Your staff refuse to help me over a dollar difference. Is that really how you do business?

  • brennenkovic Brennen (@brennenkovic) reported

    @freedomsupport your credit check system is completely broken. Tried to become a customer and was denied. I have good credit and pay all bill on time. I have read people with 800 credit score being denied. Maybe its a blessing I wasn't able to sign up with you @FreedomMobile

  • LeBlancJpl John LeBlanc (@LeBlancJpl) reported

    @garden_nome1 @FreedomMobile I found the screens but the disable/uninstall options aren't available for the Emergency Alert app and the alert permissions checkboxes are greyed out. I'll root it and uninstall the app.

  • reneedipasquale renée di päsqualę (@reneedipasquale) reported

    @FreedomMobile I called to cancel the line on Oct 29th and still getting invoiced for service. Was told that it wasn't actually canceled on your end, and I still need to pay for a line that doesn't exist. Are you a joke?

  • scomo44 Elliot Friedmans beard R.I.P. (@scomo44) reported

    @freedommobile worst customer service ever. Went back to @telusmobility due to your lack of coverage, as did my son, and all we need is a port released. You have botched it twice, & now we r on hold for the 3rd time trying to get yr tech clown to figure it out #brutal #joke

  • Aniime_cutiie sweeT (@Aniime_cutiie) reported

    @FreedomMobile has the worst customer service , I really need to leave !🤮