Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 02/08/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Shazk1234 Shaz (@Shazk1234) reported

    @FreedomMobile Freedom customer service is terrible. You cannot hear them and they don't hear you either. Their chat service is useless too. Terrible phone company with terrible customer service!!!

  • skateb8 Becker F. (@skateb8) reported

    @FreedomMobile your customer support hung up ok me 4 times today... do better.

  • robertmanship Robert Manship (@robertmanship) reported

    @freedomsupport Ive had issues for the past week...be it on the freedom network or not. Says mms messages not allowed on network

  • degeneroach degeneroach.eth (@degeneroach) reported

    @freedomsupport Also wtf is with only being able to buy 1 specific top up a month?

  • GhiaKaran Karan Ghia (@GhiaKaran) reported

    Absolute shambles @FreedomMobile services. Initially I was told of getting the new member fee waived off, and hence decided to change to freedom. But now, 2 months in, the fee has not been waived off and customer service providers say that it’s not written on my contract.#Shame

  • avijustin Avi B. (@avijustin) reported

    Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works

  • BGeorgik George Georgik (@BGeorgik) reported

    @FreedomMobile Someone from your support finally changed my plan and we'll see if I start getting charged properly starting next month. Also, one of your support reps named Elmar said that the charges were legit and refused to help. Thought you should know that and hopefully you'll take actions

  • robertmanship Robert Manship (@robertmanship) reported

    @freedomsupport I'm roaming and the network I am on won't let me send an MMS text for some weird reason!

  • jasm33t Jass (@jasm33t) reported

    @FreedomMobile Also i can help you out to tell you where your network is not available in the very main areas of city. as i drive from 8am to 11pm daily in GVA. (4)

  • 905Jatin Jatin.905 (@905Jatin) reported

    @spiritualangelz @FreedomMobile Wow very bad on freedoms part you should sue them