Freedom Mobile Outage Report in Thunder Bay, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Johnson
(@poli_sci_guy) reported
@freedomsupport Thanks for the response but I'm not sure I understand fully. If call forwarding is on but the phone is off, why would it matter whether my prepaid phone is physically within the Freedom Network coverage area? I would be call forwarding the number to an American number, fyi.
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Danny Hype
(@realdannyhype) reported
@freedomsupport I live in Alliston, ON and since Sunday my cell service has been down. Is there something going on? Someone I should contact about this problem?
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Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.
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Marissa S
(@Marissa44670625) reported
@FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..
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Murray Pearson
(@MurrayPearson9) reported
@freedomsupport this is the 4th month in a row that I will need to contact your customer service, sit on hold for an hour to get a charged reversed which should not be charged. I paid the full annual fee back in Nov and you keep billing the fee every month. U are wasting my time
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N.C
(@NicoleB67208826) reported
@FreedomMobile what is up with your network? I’ve had no service since yesterday?
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Little Buddy’s offical account
(@MegaGoldenGamer) reported
@freedomsupport Damn...
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b b
(@imnottweetering) reported
@FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices
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Rajan Tyagi
(@rajantyagi16) reported
@FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again
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***** Eagle
(@VixenEagle) reported
@freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.