Freedom Mobile Outage Report in Thunder Bay, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• MyNewPunkBand (@NewPunkBand) reported 39 seconds ago

  @freedomsupport Hey, I replied to say I've already done all of this and your team is telling me that no one is responsible for this type of payment issue. Please escalate or let me know next steps. Otherwise I'll just port.

• Marc Paulin (@Vanterax) reported 3 minutes ago

  @freedomsupport @FreedomMobile I am unable to set autopay or top up my prepaid account. Keeps failing no matter which card I use. Is your payment system down?

• syrah kai // its poetry but also not (@SyrahKai) reported 5 minutes ago

  @freedomsupport It’s been awesome I don’t try to give awful corporations a fake persona to relate to consumers on a pseudo intellectual level. It’s pure joy.

• Melanie Berthelo (@BertheloMelanie) reported 5 minutes ago

  Freedom Mobile is waiving long-distance charges for calls and texts to Ukraine. To help Freedom Mobile customers stay connected to loved ones, we are waiving International Long Distance and SMS fees for calls and texts to Ukraine until March 31. #freedommobile #UkraineConflict

• tureblue (@blueice514) reported 6 minutes ago

  @freedomsupport Why is your service down for last half n hr ?

• Dima Makei (@dima_makei) reported 8 minutes ago

  @vote4robgill @freedomsupport Good question! I’m not sure I think we need to check with our local cell service operators.

• halla 🤎 (@hallacoast) reported 9 minutes ago

  @freedomsupport speaking to the Loyalty department right now who said there was no solution except to "activate another new line". I've never been more frustrated with a phone provider before.

• Mohit (@Mohit26013158) reported 12 minutes ago

  @FreedomMobile I have recently left your network and switched to fido. After they offered me a deal to bring back their past customers. What are you guys doing for your existing clients?

• omalia Koroma (@OmaliaK) reported 14 minutes ago

  @freedomsupport Freedom mobile u have an issue with your one of your phone to which I have been paying phone protection on. The phone samsung s20 plus shut off.. and when I contacted your support team spoke with several agents Mel, Sarma and a supervisor name Moe whom provided false information

• Sara Rodney (@SaraRodney2) reported 15 minutes ago

  @FreedomMobile @getrealmovement You just lost a 10+ year customer with five phones. You should be able to go to the states with you phone for less than $230/month, and not have to spend 2+ hours on the phone with 5 separate calls to figure out why you are being robbed.