Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 12/21/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @MKQTR4 @FreedomMobile @TheJUNOAwards that she can't use her phone in case of an emergency so my life and my daughters are in jeopardy in case I need to call for help I m super disgusted

  • sendtomarly Marly (@sendtomarly) reported

    @freedomsupport We have 2 phones without service for quite awhile. Help!?

  • chaern2 chaern (@chaern2) reported

    @freedomsupport I won't use my freedom mobile account for half year. how can I cancel my account or keep it in a low price?

  • MilanPatel5_6 Milan Patel (@MilanPatel5_6) reported

    @FreedomMobile Today you lost a customer.

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @FreedomMobile that she can't use her phone in case of an emergency so my life and my daughters are in jeopardy in case I need to call for help I m super disgusted

  • GarbageJames JamesUpNorth (@GarbageJames) reported

    @FreedomMobile way to make it next to impossible to close any internet account ever , use our fast messaging service , takes about 4 min per reply. I’m sure 30% of freedoms customers are just people who still pay their Bill cause they can’t get through to cancel .

  • maggs49 Mike Magwood (@maggs49) reported

    @freedomsupport Been over a year now. Any idea when your service will be good in Niagara on the lake. Tech team said last February it would be a year to 14 months. Any update ???

  • ussamasiddiqui Usama Siddiqui (@ussamasiddiqui) reported

    @freedomsupport Hi, for some reason many freedom users are experiencing problems with their text messages where numerous duplicate texts are being sent of the same thing

  • sunnyparmar86 sunny parmar (@sunnyparmar86) reported

    @FreedomMobile one of the worst technical support i have ever faced, 10 days 3 escalations and still problem not fixed

  • imglorife Glorifé Cocjin (@imglorife) reported

    Anyone else having issues with @FreedomMobile ? Trying to top off my paygo plan cuz apparently I do t have enough $ & then it says my card wasn’t processed, but when I check the bank, it processed it 2x.... but apparently still have no funds to make a call.