Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 02/10/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BhanuSamrat Bhanu Samrat (@BhanuSamrat) reported

    @freedomsupport @FreedomMobile I need to disconnect my phone number immediately as I no longer reside in Canada. Please help.

  • troutinalberta Unacceptable trout (@troutinalberta) reported

    @freedomsupport no service = movers not showing up = angry wife/child... any idea when the nationwide disaster er disruption will be fixed.

  • Hrd2995 Haarishkumar Dekshinamoorthy (@Hrd2995) reported

    @FreedomMobile You guys Always charge for more than we spoke out in the agreement. Please reply back to me . I would advise to never go for freedom

  • VivianH_01 V (@VivianH_01) reported

    ...what kind of BULLSHIT is this @FreedomMobile always a problem with u guys. I want OUT of this stupid tab w/ this company so bad. I've been with them for 11 yrs but I guess its my own stupidity 4 continuing 2 give them my business.

  • Sandra493929 Sandra (@Sandra493929) reported

    @freedomsupport What is going on? My service is down again.

  • bks86798035 bks (@bks86798035) reported

    @FreedomMobile 'next level bad service' lol

  • 8220 Henry (@8220) reported

    @freedomsupport I have had no cell phone service in the trenton ontario area for most of the afternoon and evening. Is Freedom service down?

  • SaintChirp Saint Chirp (@SaintChirp) reported

    @freedomsupport Yesterday, there was a service disruption for several hours. Today, it's happening again. What's the problem this time? 😡

  • MadLadMarcin Constitutional supremacist. 🇨🇦 🇵🇱 (@MadLadMarcin) reported

    @FreedomMobile Know what hurts? That you guys haven't bothered to fix the weird hand-off issues between Home & Nationwide networks that results in my phone dropping calls every time I leave the city, and sometimes taking over an hour to actually get service back.

  • Craftytee Craftytee (@Craftytee) reported

    @FreedomMobile So why can’t I use data outside my home zone anymore? Freedom uses the 150 mega bites to tell me I don’t have data. Been with freedom forever. Bailing ASAP. Total fail.