Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 03/04/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @FreedomMobile , no response from you regarding my very poor service from you as my service provider. Poor customer service.

  • fonebone45 🌿Graeme🌿 (@fonebone45) reported

    @4axioms @FreedomMobile I'll never use Bell again. Their customer service for business plans was the worst I've ever experienced, not to mention the hidden fees to connect/disconnect the service. They also just flat out lie about what plans include.

  • JoJoCucaracha Joseph Hartfeil (@JoJoCucaracha) reported

    @FreedomMobile This is in poor taste. Not sure what sending unvaccinated kids back to unsafe schools has to do with freedom.

  • LTerech Lisa Terech (@LTerech) reported

    @freedomsupport Done and done. I foolishly answered a few, but never expected this, well, onslaught. Thanks for the advice!

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @FreedomMobile you have very poor service and reception. You have treated a disabled customer with no regard. Your tesponse: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Total lie. Poor service. Then you respond: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

  • raheemportis sully (@raheemportis) reported

    FAM FIX YOUR SERVICE EVERYBODYS GETTING PURGED OUT HERE @FreedomMobile

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported from Mississauga, Ontario

    @freedomsupport @UNO_0801 um how about everytime i step foot out of mississauga i lose service. EVERY TIME. Youve made my life a bit more complicated, cant wait for the contract to be over

  • 4axioms Adrian Patience - Contrarian (@4axioms) reported

    @fonebone45 @FreedomMobile The customer service is abysmal—I left and went to Bell; $10 more but the service is much better.

  • ashleyokrucky ashley okrucky (@ashleyokrucky) reported

    @freedomsupport my texts aren't sending even though I have full service. Why?