Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 01/12/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jaemar546 Jessica Marks (@jaemar546) reported

    @freedomsupport Do you guys have an outage in Victoria BC right now?? My texts are not going through or coming to me… and yes I’ve turned my phone off and on as well as airplane mode. iMessages are working

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations

  • mariobrillo2016 MarioBrillo2016 (@mariobrillo2016) reported

    @FreedomMobile Folks now freedom has been amazing service for a fraction of the cost. Curt needs to block rogers from buying. Monopilization isn’t the answer

  • anishaleslie Anisha (@anishaleslie) reported

    @FreedomMobile Horrible customer service. Employees make (mis)representations to make u contract with them then u get a bill for twice what they promised! They promise you discounts that u will never receive! Over charge u then say sorry again. They don’t even have email!!

  • ThorneDoesStuff TGI🫠 (@ThorneDoesStuff) reported

    @FreedomMobile It’s incredibly.. I’ve never had a freedom mobile ad and now that I’m with them I see it all the time.. by the way am on the 50GB A month for $87

  • hs03851 hs03.85 (@hs03851) reported

    @mariobrillo2016 @FreedomMobile Never

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile This is my second attempt to return to freedom as a customer who was with you before freedom in the wind mobile days I can tell you exactly why I left in the first place but then to send me emails saying let's win back your service and then you tell me I can't????

  • cdnpolifan Poilievre + Baber Supporter 🇨🇦 (@cdnpolifan) reported

    @Poilievre_Stan @RedToryFan @FreedomMobile During the Rogers outage he said there needs to be more competition and choices for telecom companies in Canada.

  • annnaxvii annnaxvii (@annnaxvii) reported

    @FreedomMobile Worst company don’t even bother!

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.