Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 03/11/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 0Teacherbot2 TeacherBot2.0 (@0Teacherbot2) reported

    @freedomsupport I was actually referring to Apple. I have no issue with Freedom Mobile Care at all. The irony of experiencing "freedom" by purchasing Apple products was my point.

  • Tweak20098312 Tweak (@Tweak20098312) reported

    @freedomsupport The problem is that your freedom zone is Swiss cheese. In the capital no less. I’m done, you won’t win me back with a junk network when I rely on my phone.

  • RashadToffiq Rashad Toffiq (@RashadToffiq) reported

    @TELUS Twitter not working on my wifi. But on @FreedomMobile LTE…. it is working.🤔

  • Prashil15255657 Prashil (@Prashil15255657) reported

    @freedomsupport i am not able to pay my bills from last 2 months. I am tired of your service now. I tried calling the agents the chat service etc but there is no proper answer. I am not free everytime to visit your stores and pay the bills. Kindly look into this matter.

  • likeamonetpain1 likeamonetpainting (@likeamonetpain1) reported

    @freedomsupport anyone else having problems with sms?

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @freedomsupport Even. Better. And I might even be able to get a signal it looks like!

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • Keynesianismism 🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀 (@Keynesianismism) reported

    @FreedomMobile your "unlimited data" is such bs, almost 10 years of this being throttled to the point of being unable to do ANYTHING except tweet... I can't even load my work app to you know, clock in, and get money to pay for this garbage service

  • mindstatex ✨Reina Nakamoto✨ 🕊 (@mindstatex) reported

    Man @FreedomMobile has really bad service. The line takes forever, and the chat person can't help

  • Sammy_xooxo Sam (@Sammy_xooxo) reported

    @freedomsupport That’s not even what happened. Lmfao. I brought my own device. And now I’m stuck with a phone that doesn’t have service when I move for school. You’d think if you can’t provide a service you wouldn’t make someone pay, or at least offer them a discount.