Freedom Mobile Outage Report in Thunder Bay, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (47%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Anmol Batra (@batraanmol4293) reported 6 minutes ago

  @FreedomMobile Never ever trust these guys. Charge you for not providing the services. Worst customer care. @CCTS_CPRST Please help

• 4 (@kingjgotitt) reported 8 minutes ago

  @Husssrr @FreedomMobile I’m gonna leave them still I should be paying Fido that or even Rogers plus the service sucks

• YT: Spoonfulofjo (@maamejo) reported 8 minutes ago

  @kingjgotitt @FreedomMobile No but I have the same problem 🙃

• redsky (@banboon6) reported 9 minutes ago

  Was not allowed into a @FreedomMobile store today. When I called to file a complaint and cancel- I kept being transferred and no one would provide answers! Switched service providers right then and there and so are my friends! #CustomerExperience #Vancouver @vancitybuzz

• sahilthakur.eth (@rosegoldthakur) reported 10 minutes ago

  Just got charged a hefty amount by @FreedomMobile for using my phone within Ontario when I already have a province wide calling included in my plan. Spoke to them on the phone who couldn’t even tell a difference between data and calling. Horrible service in every way! #scammers

• 4 (@kingjgotitt) reported 13 minutes ago

  I pay 127 dollars to talk to no one a month freedom sucks @FreedomMobile

• Denis (@alpha17x) reported 13 minutes ago

  @freedomsupport A few questions; 1. I've asked that my address be updated twice. This has failed to happen twice. Why? 2. My Tab has been paid off for some time, Why can't I upgrade my phone online? 3. Why is the contact form on your website perpetually broken?

• winging it (@RN_winging_it) reported 21 minutes ago

  @FreedomMobile My cell phone service is abominable with Freedom. Sometimes doesn't end up on the 'Home' network and no data ever works on 'Away' despite this being in my plan. Who has any suggestions on who I should switch to?

• walterlow (@walterlow) reported 22 minutes ago

  @FreedomMobile the easiest thing to do on a website, should be to update your credit card for billing. Extremely unhelpful when the instructions from support are wrong. Then you end up in the hell of customer support and there is no effective way to communicate your frustration.

• Mark Warner (@MAAWLAW) reported 22 minutes ago

  “We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition