Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 03/21/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • itsrajatv Rajat Verma (@itsrajatv) reported

    @FreedomMobile I need to cancel my prepaid home internet and only option i have is messaging or to go to the store. Messaging absolutely doesn't work for me and takes a long time. Going to store not possible as i am out. Why calling is not an option?

  • richard_vickery Richard Vickery (@richard_vickery) reported

    @freedomsupport meaning that you're stupid, because you won't take the time to educate yourselves on what is, or will be, incorporated in the devices, especially the new ones?

  • jasm33t Jass (@jasm33t) reported

    @FreedomMobile worst carrier of canada. I ported my number to freedom. No network even in Vancouver. it is one of the major city in the world. Go to surrey again same problem no network even in the centre of the city. It was worst decision of my life to port my sim to freedom.

  • RantingCanadian Darryl J. Woytkiw (@RantingCanadian) reported

    @freedomsupport Not at your prices sorry dropped calls cost me big money. It is bad enough cell phone service in Canada is over priced I am not going to pay over priced and sub standard. But good luck out there.

  • RafalPruszynsk2 Rafal Pruszynski (@RafalPruszynsk2) reported

    @FreedomMobile Last time I was on Freedom there was no service outside of my city and even in the city

  • storm_kryptic KrypticStorm (@storm_kryptic) reported

    @FreedomMobile please get better service. I shouldn't be losing service while in the same ****** city I bought the phone. K thanks.

  • CmnSnc Just_Dad (@CmnSnc) reported

    @FreedomMobile I can't recommend @FreedomMobile. Long complaint wait times (often not able to reach anyone), top up funds missing from account, no standardized billing statements. Very disappointing. More work to move carriers but poor customer service + missing funds is not acceptable.

  • RantingCanadian Darryl J. Woytkiw (@RantingCanadian) reported

    @FreedomMobile Problem isi would never pay what you charge for services given your poor coverage and unreliable services About 6 people I work with are with you and I was years ago Dropped calls even in the city, poor service and hardly work out site the City Virgin Bell Telus and Rogers work

  • Mahonzzzz - (@Mahonzzzz) reported

    @FreedomMobile your service is so ****. I wish I changed. **** my life.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @JF_Viljoen I have Iphone 12 and it doesnt work anywhere. Called your customer service and was told that Iphone 12 and 13 dont work for majority of your customers. Why would you sell these phones and charge customers $100 per month without providing any service. THis should be illegal, imo.