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Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chvntellll
    . (@chvntellll) reported

    @FreedomMobile your customer service agents are DISGUSTING. Please make sure someone reaches out to me ASAP cuz I will go all the way.

  • ohnojen
    jennifer stephens (@ohnojen) reported

    @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

  • Kyledavidson002
    J Kyle Davidson (@Kyledavidson002) reported

    @FreedomMobile Dont buy it or fall for anything that show or Sell They double bill and then deny it They take money without your authorization And the cover up all there wrong doing and then blame the customer for it

  • Kyledavidson002
    J Kyle Davidson (@Kyledavidson002) reported

    @FreedomMobile I guess you don't want my payment your app refused it twice so you are now not getting **** all *******

  • ungullibleguy
    Rik Ro (@ungullibleguy) reported

    @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

  • akashde10724268
    akashdeep singh (@akashde10724268) reported

    @freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300

  • hebero1984
    tito (@hebero1984) reported

    @freedomsupport Why is your online payment not working

  • ChefGibson
    Michael (@ChefGibson) reported

    @FreedomMobile freedom mobile is a ******* rip off...selling 5G phones at Top dollar and all they have is a 4g network... SHAME.

  • Clevareno
    clevareno (@Clevareno) reported

    @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

  • chvntellll
    . (@chvntellll) reported

    @freedomsupport Customer service has been DISGUSTING. No training whats-so-ever. You guys have agents running around in circles and saying whatever they want