Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 02/01/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tumblrist1993 Tumblrist1993 (@Tumblrist1993) reported

    @freedomsupport I've used the same credit card to pay for many years until the issue occurred starting last month and this month. So it doesn't really make sense how and why it is happening still.

  • af__michael Michael (@af__michael) reported

    @freedomsupport what’s wrong with your cell service. Calls don’t work

  • Fiona04201414 Fiona (@Fiona04201414) reported

    @TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!

  • IkeaLikesMe Pseudo Nym (@IkeaLikesMe) reported

    @freedomsupport Hi, I'm trying to log into My Account. After I type in the verification code, it just resets to the same login page. I've tried this three times in two different browsers (Chrome, Edge). Is there something wrong with the login page right now?

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport Help. On a loop with verification number, cant log on to make a payment. Phone calls need to happen..

  • RoyUrbanozo Roy Urbanozo (@RoyUrbanozo) reported

    Glad to be a @FreedomMobile & @koodo customer today.

  • geebs1983 Jordan Downey (@geebs1983) reported

    @freedomsupport why does it take so long to get anyone on the phone for support, waiting 45 mins on hold now

  • commander_tofu POIR (@commander_tofu) reported

    @freedomsupport i have no service. are you down?

  • BoydRaider Raider Boyd (@BoydRaider) reported

    Well @Rogers is having an outage across the country. To all the people with Rogers who said @FreedomMobile would suck. When would you like my referral code? #rogersoutage #rogers #Canada

  • shkeeky Shkeeky (@shkeeky) reported

    @freedomsupport Can't make calls, cellular network down. Any feedback or expected resolution?