Freedom Mobile Outage Report in Thunder Bay, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Laine Robson
(@robsonlaine) reported
@Crackmacs @FreedomMobile @koodo If you generally stick to the city center, Freedom should be just fine. I live in Auburn Bay, and often have service drops on my Freedom phone (which doesn't have "roaming" plan coverage). My work phone is on another carrier, and never has issues in the same spots.
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Steph Lackey
(@stephlackey) reported
@FreedomMobile Account was cancelled. FREEDOM continued to charge us. And now conveniently cannot help us to fix their mistake. I am in disbelief.
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kass
(@kassandrabrioux) reported
@FreedomMobile no ******* wonder you have to offer free phones or 262826GB of data to get customers - the worst part of my day every day is having your service on my phone
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Kevin Musial
(@kevinek95) reported
@freedomsupport I am very unhappy with your service so i would expect some recommendations. Since the fault is on your end...
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AK
(@gakrao) reported
@Bell I wanted to migrate over to your network back in September but due to non delivery of sim card from your end I put in a request to cancel the port request which never happened. @FreedomMobile says that they can still see a port request active from your end. 1/2
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Tania Tomicic
(@mstomicic) reported
@FreedomMobile worst customer service! You changed my phone number without my permission, assigned a new number that was assigned to someone else and can't immediately rectify the problem? My old number is the only number I can be reached at! I cannot wait.
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salome wiredu
(@SalomeWiredu) reported
@sierraabond @FreedomMobile @FreedomMobile continued to charge my account after I closed it and claimed they didn’t receive a notice of cancellation from me. Worst yet, they charged me an additional device charge of $74 for a device I bought outright with no balance. They sent my account to collections.
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Philip Graham
(@_pgraham_) reported
@FreedomMobile Can you fix your login? I don't want to do multiple 2FA logins minutes apart when switching from shop to myaccount sub domains.
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𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿
(@Jamhooriat) reported
@FreedomMobile Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals even on the east side of Burnaby mountain, Its frustrating. I'll definitely change my service provider, soon.
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𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿
(@Jamhooriat) reported
@FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. Permanently, No signals even on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.