Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thunder Bay, Ontario 11/24/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Anand11112293 Anand (@Anand11112293) reported

    @FreedomMobile I am amazed by the response your customer sevi ve or your store guys give. I applied for a pre preset of iPhone pro 14 and when I calm customer today they say they have no idea, I call the store that I did pre order from they say they have no idea. Amazing…

  • AliceRoseAnew Mx Penny Rose 🌹 (@AliceRoseAnew) reported

    Today is my last day of being a customer of @FreedomMobile. Changing my account name should not be harder than cancelling my service and arranging service with one of your competitors. The manager at my local store was apathetic and told me to visit a different store. So I will.

  • PegStaruch Peg Staruch (@PegStaruch) reported

    @FreedomMobile How is it possible that I'm barely getting two bars (and zero lte) in K2G? And often it will show "roaming only, no service"? It's literally the centre of the city? Puzzling.

  • theyungchun yunggchunn - ig (@theyungchun) reported

    @FreedomMobile I’m too poor 😥😩

  • eunoiax12 question their answers (@eunoiax12) reported

    @freedomsupport No what I think I’ll do instead is cancel my plan & go somewhere else.

  • joshuaprav Joshua Praveen (@joshuaprav) reported

    @FreedomMobile But your coverage sucks dude

  • AliceRoseAnew Mx Penny Rose 🌹 (@AliceRoseAnew) reported

    I don't suppose you want to give me an unhelpful message @freedomsupport? I already know you can't help, because your company's policies enforce systemic transphobia.

  • Yi98358155 Yi (@Yi98358155) reported

    @freedomsupport hi trying to figure out why I'm paying 10$ then advertised just signed up and call customer care no resolution.

  • chere_michelle Chere Michelle (@chere_michelle) reported

    @freedomsupport how can your service be so bad? I'm smack in the middle of Commercial Drive and can't even look at IG cause nothing will load. Not even 1 bar...God let this contract end....

  • ___0_n_0___ computor music (@___0_n_0___) reported

    @freedomsupport I just updated my Google Pixel 5a and now I am getting a "No sim card" error. The network settings say "Freedom (temporarily unavailable)" Please help!