Freedom Mobile Outage Report in Thunder Bay, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 21: Problems at Freedom Mobile

Freedom Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• @Sungmanitu65 (@sungmanitu65) reported 8 minutes ago

  @freedomsupport I have been with you for at least 6 years & in that time I have not once seen a micro tower installed in my neighborhood. You rely on your now parent company in my area which makes you substandard. Further more I didn't like the dismissive attitude at my local freedom service...

• Corbin (@Ravetcofx) reported 11 minutes ago

  @freedomsupport SMS is not working

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 12 minutes ago

  @FreedomMobile I have skipped a day decorating before. Though, setting up the lights (on the ceiling) and never taking 'em down again, and leaving them running 24 hours a day, 7 days a week, 365 days a year (despite what the manufacturer claimed would cause a fire - they're LED).

• Joseph Diamanti (@JustADaddio) reported 17 minutes ago

  Dear @chatrmobile I haven't been able to make, or hold a call without it dropping for weeks now.. I pay 55 dollars a month for texting & data basically; and I'm not happy. Sincerely, A dedicated, long time customer about to switch to @FreedomMobile

• oohlive🫒 (@oohpiphany) reported 18 minutes ago

  @FreedomMobile has the worst customer service ever. Everytime I talk to them, all they answer is " I'm sorry there's nothing else I could do". When it should be "Sorry, there's nothing at all that we will do". Never get freedom mobile. They are the worst.

• Geoff (@DaEmEoNd) reported 22 minutes ago

  @freedomsupport is there an data outage in the London, ON area. I can text and call but have no data connection. I have rebooted, reseated the Sim card and manually scanned to no avail.

• Andrew L (@andrzej747) reported 27 minutes ago

  @FreedomMobile Garbage phone company, nothing but problems month after month

• Bob Watanabe (@KatManDude) reported 27 minutes ago

  @freedomsupport Your LTE+ data connection has been painfully slow the last few days. I'm at full bars and not past the throttling limit yet, and basic pages are taking forever to load or even fails saying there's no network connection. What's going on?

• Denise L'Heureux (@DeniseLHeureux1) reported 27 minutes ago

  @freedomsupport Then who's the lower cost cell service company that's associated to Telus?

• Rachit (@sibelmann) reported 29 minutes ago

  @freedomsupport I bought iphone 13 pro max from your store as direct delivery. It's been 5 days I haven't got any shipping details and customer care says they can't help too. Who should i reach out to