Freedom Mobile Outage Report in Thunder Bay, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 2 minutes ago

  @FreedomMobile Eh, I remember those days. Just never listened to the song beyond two times. :D Never even tried doing the shake either. Especially after lunch.

• Vic Chandler 🇨🇦 (@alias_la_fleur) reported 2 minutes ago

  @FreedomMobile Hi. I have tried to login to my freedom account multiple times and it keeps going right back to the login page. Can you please advise. #holyfrustration

• Carole Ann (@Elorac911) reported 4 minutes ago

  @freedomsupport Guess what, you aren't being helpful. You are being unrealistic to a long term customer. My advice to anyone looking for a company is to run, your customer service over the past 9 years has been unacceptable. And it continues...

• 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 4 minutes ago

  seriously though @FreedomMobile can you explain to me why my data still won’t renew even after i’ve topped up my account? by the time it does actually renew i’ll need to top it up again because in 3 days the amount in my account has gone down? this is insane

• Slick Rude (@TrickRude) reported 4 minutes ago

  @FreedomMobile Very close to Roger's pricing. Roger's has way better service but prices suck. Like this now. Meh. No thx.

• Victor Krisel (@KriselVictor) reported 5 minutes ago

  @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

• 😷 b{ri}ot grrl (@caffein3_fiend) reported 5 minutes ago

  @freedomsupport Oh— that kinda sucks! What happens to MyTab balance in that scenario?

• ➐ kantaro (@RasKanji) reported 8 minutes ago

  @freedomsupport Well no, you get the tablet for $270 in service fees. It's a dubious promo but wtv.

• JCK (@MyCatBaileys) reported 9 minutes ago

  @freedomsupport Only models with "U" can't do VoLTE. My phone is SM-G950W I currently use VoLTE and have it enabled on my phone. I have used it while roaming in the past as well. So when you say "not eligible" what means @FreedomMobile won't support it?

• Klavishk (@Klaviishk) reported 10 minutes ago from Ottawa, Ontario

  @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.