Freedom Mobile Outage Report in Thunder Bay, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kassie
(@Kassie_YEG) reported
@freedomsupport sadly you idiots have made looking in my acct too big of a pain in the ***. 2 step verification? **** YOU!! 1 call to Shaw, house phone installed NO MORE @FreedomMobile phone. No more 2 step verification to simply look at my acct. And I sold the samsung
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Is that actually going to show on my bill? I'm not a new customer and I'm not connecting a new line. If it is, well, that's going to be a problem, and I will not accept anything but the obvious resolution if so. I'm not going to be treated like chaff as a loyal customer.
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Cindrella Vivera
(@CVivera) reported
Supervisor Chris @FreedomMobile is not in an intention to help the customers.He said nothing can be done, it’s policy to lose money and false promising reps are all natural here. All I could do, is suck up the pity recompense and smh.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport And again, I only went to store because online was impossible. I sure as **** didn't want to do in-store! It's the first time, and in light of all of this, waiving the fee does not seem like an unreasonable request. Hell, I got screwed on the $120 promo too! Loyalty be damned!
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Openly Black Leopard Chow For Sale
(@spladayum) reported
@clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.
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Pablo G 🇨🇦 🏳️🌈 🇺🇾
(@KalPDG) reported
@freedomsupport can you help me confirm if I'm eligible for upgrade to an iphone 12 pro? and how much it would be monthly for me?
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Rachel M. Redmond
(@RachelMRedmond1) reported
@FreedomMobile pathetic customer service... and pathetic cellular service
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport 4 people, $40x2, 25x1, 30x1 ... gone. Interesting sort of economics you've got going there, but I won't contest it if you feel losing a 7 year (and otherwise fairly likely to be faithful) customer over $30 is worth it. I run the account, so the others are coming with if you want.
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Arquimedes Assuncao
(@ArchieAssuncao) reported
@freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.