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Freedom Mobile

Freedom Mobile Outage Report in Thunder Bay, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • zohoorparvaz
    Alireza Zohoor Parvaz (@zohoorparvaz) reported

    @FreedomMobile called and told I have to pay a balance. And for the 10th time I was explaining to the agent I informed them to disconnect my account and they did not on time so I have no obligation to pay. The agent hung up the phone on me! Great customer service #freedommobile

  • BizDirector
    Howard (@BizDirector) reported

    @freedomsupport And if you want to help. Dont message. Have a person who can communicate properly in english call me from a center in Canada.

  • Toulla101
    Toulla (@Toulla101) reported

    @FreedomMobile Shame on you Freedom Mobile and your company the way you treat others is brutally is unacceptable. Cutting my line when I said I will pay the small remaining balance and I don't care about that dumb promise to pay policies that you inforcse. I can't make a call or text😳

  • jackjac19334933
    jacques (@jackjac19334933) reported

    @FreedomMobile never ever use them. Garbage customer service.

  • BizDirector
    Howard (@BizDirector) reported

    @FreedomMobile what a terrible company, even worse is their customer service, third party and run out of the phillipines by people who do not understand english. They hang up when you ask to speak to a manager.

  • AJHrfl3088
    AJ (@AJHrfl3088) reported

    @FreedomMobile wtf is going on with your login site and why is my account suspended.

  • Toulla101
    Toulla (@Toulla101) reported

    @freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.

  • djjohnhookah
    shawn mills (@djjohnhookah) reported

    @freedomsupport @HushGamez As a current freedom customer. Look elsewhere

  • thewantedryan
    Ryan MacGorman (@thewantedryan) reported

    @freedomsupport Refused to let me talk to a higher up his pay grade, went on mute to talk to his co worker, I ended up getting hung up on because of your crappy network that I had to use your text message and the wonderful lady helped me out there. THAT WOMAN deserves a raise and that dude -

  • JoOfAllTime
    Jo Of All Time (@JoOfAllTime) reported

    @FreedomMobile Oh my god @dreamwastaken they put you in a PHONE?! 911 HELP