Freedom Mobile

Freedom Mobile Outage Report in Tillsonburg, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Tillsonburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Tillsonburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Tillsonburg, Ontario 11/13/2025 11:55

November 13: Problems at Freedom Mobile

Freedom Mobile is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • imleannem 🌟 Leanne M. (@imleannem) reported

    @freedomsupport The issue is that Freedom Mobile blocks anonymous calls. That should not be happening. It limits my ability to receive calls as not all "Private Number" calls are spam; people have the right to their privacy when sharing personal information, like their phone number.

  • JustbeFRANK Richard Carmichael (@JustbeFRANK) reported

    @freedomsupport how long should it take #CustomerService to resolve a problem @FreedomMobile ? Is it 3 hours? 3 days or 3 weeks? 6 months and counting.

  • girlmom003 The world needs Healing! (@girlmom003) reported

    @freedomsupport Is there a problem with the service right now myself and others can't receive or send texts or get calls

  • MrBradley101 ianbradley (@MrBradley101) reported

    @freedomsupport No but what you can do is send somebody from corporate down and check it out for themselves I'm not going to send you a DM because it does absolutely nothing or maybe look at the reviews what people say about that store

  • theonlycassa Cassa (@theonlycassa) reported

    Wow @FreedomMobile hands down the worst service and network ever!

  • p8r8s p8r8s (@p8r8s) reported

    Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

  • pIanet_sandwich planet sandwich (@pIanet_sandwich) reported

    @FreedomMobile Freedom has terrible coverage and terrible customer service

  • Kathy1R Kathy Rodley (@Kathy1R) reported

    @freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport is there any known website issues right now? I can't seem to log in. I've tried on a few different devices and it's just stays on the loading orange login spinning circle

  • YoungStreete Lisa (@YoungStreete) reported

    @freedomsupport Feedback? Not one single CS interaction we’ve had with Freedom has been enjoyable. Always issues and get the runaround. It would be a waste of my time and yours to provide feedback. Crediting back the unexpected charges was the thing to do and you failed miserably.