Freedom Mobile

Freedom Mobile Outage Report in Timmins, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Timmins, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Timmins and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Timmins, Ontario 12/05/2025 12:15

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • invest2the Invest2theMoon (@invest2the) reported

    @freedomsupport Freedom Service is down in Surrey, BC

  • PrincessRiccia Riccia M.S Kay Quinn (@PrincessRiccia) reported

    @freedomsupport been calling support for an hour and keep getting my calls dropped when the line is getting transferred.

  • hector604 Hectorplus.ca ( con AMLO ) (@hector604) reported

    @freedomsupport @PrimeBane It was down for half an hour, same as what happened to Telus earlier today, service is ok now

  • ShireenJ Shireen Anne Jeejeebhoy (@ShireenJ) reported

    Dear @freedomsupport your customer support thinks all numbers in CANADA are local! Are you kidding me?

  • GeorgeI88241999 George Ivanov (@GeorgeI88241999) reported

    @freedomsupport is there an issue with transferring esim to American purchased iPhone pro max , note new American iPhone don’t have sim tray

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • Whorror5 Whorror (@Whorror5) reported

    @FreedomMobile let me pay my damn bill!!!!

  • baldguymcgee BaldGuyWaffles (@baldguymcgee) reported

    @FreedomMobile any issues for Ottawa, ON for outgoing SMS ? Had to send several times to work once type thing. Pls let me know

  • kellyIsSomeOne Kelly Is No One (@kellyIsSomeOne) reported

    Attention ALL companies & corporations. If you want to speak with me, I require a person on the other end of the phone. Leaving me a voicemail telling me to call you isn't working for me. I will never call you. #CustomerService @FreedomMobile