Freedom Mobile Outage Report in Tolmies Corners, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Tolmies Corners, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Tolmies Corners and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ashley Hynd (@ashley_hynd) reported 3 minutes ago

  @freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying

• Kate (@KatePens) reported 7 minutes ago

  .@freedomsupport been trying to get an issue resolved for 3 days. Customer service has been unprofessional and ridiculous. If I do not receive a response here, I am going public. You cannot charge people for being in the states when they were not in the states.

• HumanRights (@Himansh73858306) reported 7 minutes ago

  @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

• Kesha (@missdesai88) reported 10 minutes ago

  @FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.

• Nitin Singh (@nS_Nitin) reported 11 minutes ago

  @freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number

• Jon (@Jon49071940) reported 12 minutes ago

  @freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!

• Ritenowbabs (@ritenowbabs) reported 13 minutes ago

  @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

• Ritenowbabs (@ritenowbabs) reported 17 minutes ago

  @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.

• Cam Bennett (@__cambennett) reported 19 minutes ago

  Made a huge mistake switching to @FreedomMobile saving $70 a month isn’t worth having to sleep inside a cell tower to get service. You suck

• Ashley Hynd (@ashley_hynd) reported 19 minutes ago

  @francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful